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All 91 Nairobi hotels

BEST WESTERN PREMIER Nairobi

4.0 of 5 Hotel   |   Argwings Kodhek Road | Hurlingham, Nairobi 1939-00606, Kenya (Upper Hill Estate)
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Ranked #17 of 91 hotels in Nairobi
A recent review
5 of 5 stars reviewed 2 days ago
Jemutai Nairobi, Kenya
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108 people have reviewed this hotel

Traveler rating
    49
    42
    6
    6
    5
See reviews for
13
22
8
44
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (16)
Date | Rating
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English first
Nairobi, Kenya
Senior Contributor
24 reviews 24 reviews
8 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

An absolutely great place to have a conference. Great conference facilities and the staff was at hand to give us any help required from us. The snacks were more than enough. Though we exceeded our time, we really enjoyed the services of this place. Keep it up.

Was this review helpful? Yes 1
Centurion, Gauteng
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This hotel is safe, the staff are friendly, and they have a great gym and pool. I had quite a few video conferences from my room and the internet is really good. I would like to see more variety in food, but overall, this has been a very good hotel.

Was this review helpful? Yes 3
SamsonA184, Rooms Division Manager at BEST WESTERN PREMIER Nairobi, responded to this review

Dear Guest, We appreciate the comments you have posted on TripAdvisor about our property. Thanks for the all the compliments which will be shared with the team.. In response to guest preferences we have come up with new menus that will soon be operational. Please visit us again in the near future to try them out. Thank you. Kind regards,... More

Pune
Senior Contributor
28 reviews 28 reviews
22 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I stayed here in second week of March 2014 for one week. The hotel is well located, walking distance from Yaya mall which was an advantage. Break fast was included and was okay, but the menu was same for all 8 days of my stay, so I was fed up and last 3 days ate sparsely. Hotel is bit pricey... More

Was this review helpful? Yes 1
SamsonA184, Rooms Division Manager at BEST WESTERN PREMIER Nairobi, responded to this review

Dear Guest, Thank you for staying with us and sharing your experience with the online world. We have noted your comment on our breakfast and more so when one is staying long. This has been communicated to our Executive Chef for immediate action. Our room rates are very competitive and lower than that of most hotels of the same quality... More

Cape Town Central, South Africa
Contributor
12 reviews 12 reviews
9 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

Stayed in both 101 and 202 and both rooms are modern and well-equiped with large windows on two sides. Would be great to have a two pin plud socket in room but one is available in the bathroom. Pablo's restaurant has great range of dishes though the wines are very pricey for lower end SA wines. A great recently built... More

Was this review helpful? Yes 2
SamsonA184, Rooms Division Manager at BEST WESTERN PREMIER Nairobi, responded to this review

Dear Mr. Reid, We appreciate your comments on TripAdvisor about your stay with us. At the reception we have stocked adaptors that assist with any gadgets you may have including the ones with 2 pins. We are happy that you enjoyed dining at the Pablos Restaurant too. Please stay with us again especially when on a business trip as we... More

Vellore, India
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 3 weeks ago

This is to bring your kind attention that, I was staying in this hotel from 16 - 19 March 2014 in room 210 , sorry to mention that, somebody (may be cleaning boys or staff of this hotel) entered my room duirng my absence, stolen 300 USD and 1000 Indian Rupee from my number locked bag.I have also report this... More

Was this review helpful? Yes 2
SamsonA184, Rooms Division Manager at BEST WESTERN PREMIER Nairobi, responded to this review

Dear Dr. Seenivasan, We thank you for staying with us this past week as well as posting your review online. We value all reviews whether positive or negative as they all help us build a positive character for our property. As you have indicated you reported the case to one of our members of staff as you were checking out... More

dar es salaam
Contributor
13 reviews 13 reviews
8 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Was in Nairobi on a business trip and stayed at this establishment. Very clean and on my floor I had no disturbances what so ever. Great proximity to the city center and good food were a definite plus. On the last day I forgot my external hard disk and a scarf. The housekeeping staff worked hard to get it to... More

Was this review helpful? Yes 3
SamsonA184, Rooms Division Manager at BEST WESTERN PREMIER Nairobi, responded to this review

Dear Guest, We appreciate your feedback aout your recent stay with us. We surely are delighted that you indeed enjoyed your stay. Yes, we always reach out to guests who forget their items behind and do our best to ensure they receive them. We are glad you too received your. Please stay again with us in future as promised. The... More

Nairobi, Kenya
Senior Reviewer
8 reviews 8 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed March 13, 2014

Quite a view from the rooftop restaurant/bar on the 7th floor.A bit pricy but well worth it.My ideal spot for a cool evening when i want to relax and get my thoughts straight.Best Western Premier Nairobi is in a class of its own.

Was this review helpful? Yes 2
SamsonA184, Rooms Division Manager at BEST WESTERN PREMIER Nairobi, responded to this review

Dear Guest, What a description of your experience of our roof top Mezze Restaurant and Ciroc Lounge! Yes, it is indeed enchanting and we appreciate the fact that you have taken your time to share this witht the online world. Thank you for visiting us and we are glad you have indicated you will be back to refresh yourself. You... More

Berlin, Germany
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed March 10, 2014

We spent couple of nights at Best Western Nairobi during February 2014 between our safari tours and beach holidays. We choose this hotel due to the closeness to the city center and guaranteed quality and the hotel met our expectations. The hotel is situated outside the main city center – which keeps you away from the city noise but it’s... More

Was this review helpful? Yes
SamsonA184, Rooms Division Manager at BEST WESTERN PREMIER Nairobi, responded to this review

Dear Lady Agata, Thanks for your online review about your stay with us. We appreciate the compliments and will share them with our members of staff. The loud music from the roof top was stopped immmediately and appropriate action taken to ensure a repeat does not occur. Ever since we have not had a problem with the music. The noise... More

London, United Kingdom
Contributor
16 reviews 16 reviews
7 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed March 6, 2014

Comfortable, clean. Very good wifi. Nice bar & restaurant. Best thing was the staff - they were so helpful. Nothing too much trouble. Also convenient location. Best view from a gym that I have seen in ages.

Was this review helpful? Yes 2
SamsonA184, Rooms Division Manager at BEST WESTERN PREMIER Nairobi, responded to this review

Dear Guest, Thank you very much for chosing to stay with us. We are delighted you enjoyed every bit of your stay and took time to post your online review. We shall pass the positive compliments to the staff to ensure they maintain the spirit of focusing on every guest need. Please stay with us again when in Nairobi. Thank... More

Tacoma, WA
Contributor
16 reviews 16 reviews
7 hotel reviews
21 helpful votes 21 helpful votes
2 of 5 stars Reviewed March 4, 2014

I stayed here for a week on a business trip and had mixed feelings about the hotel. The hotel itself is really lovely and new. The rooms and hotel were nicely decorated, very clean, and modern. Here's the good bad and ugly about the hotel: The Good: - Very clean and beautiful hotel - Food was very good - Gym... More

Was this review helpful? Yes 2
SamsonA184, Rooms Division Manager at BEST WESTERN PREMIER Nairobi, responded to this review

Dear Guest, Thank you for staying with us and posting your review on TripAdvisor among many other online review sites. We once again apologise for the shortcomings you experienced durin your stay with us. As we indicated to you earlier, corrective action was taken in all the areas you pointed out. We again invite you to come and stay with... More

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Additional Information about BEST WESTERN PREMIER Nairobi

Address: Argwings Kodhek Road | Hurlingham, Nairobi 1939-00606, Kenya
Location: Kenya > Nairobi > Upper Hill Estate
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #17 of 91 hotels in Nairobi
Price Range (Based on Average Rates): $$
Hotel Class:4 star — BEST WESTERN PREMIER Nairobi 4*
Official Description (provided by the hotel):
Best Western Premier Nairobi is located in the suburb of Hurlingham within 10 minutes drive from Nairobi central and 20 km from the Kenyatta International Airport. The hotel features a swimming pool, restaurant and a gym.Each air-conditioned room offers a view of the city and comes equipped with a satellite TV, minibar and tea-and-coffee-making facilities. The private bathroom includes a shower and free toiletries.The restaurant at Premier Nairobi serves breakfast, lunch and dinner. A number of restaurants serving a range of local and international cuisines can be found within 2 km.For relaxation, guests can lounge beside the heated pool or enjoy a round of golf at the Royal Nairobi Golf Club, 3.2 km away.Free Wi-Fi and private parking is available and a business centre including secretarial services is available to guests. ... more   less 
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