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Hotel Troy Nairobi

Certificate of Excellence
73 Magadi Road | PO Box 15495-00509, Nairobi, Kenya
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Hotel Troy Nairobi
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At a glance

77%
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KEY AMENITIES
Room Service
Free Parking
Restaurant
Bar/Lounge
Free Breakfast
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HOTEL PHOTOS

Hotel Troy Nairobi
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    35 Reviews from our TripAdvisor Community

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    Traveler rating
      9
      18
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    Rating summary
    • Location
      4.5 of 5 stars
    • Sleep Quality
      4 of 5 stars
    • Rooms
      3.5 of 5 stars
    • Service
      4.5 of 5 stars
    • Value
      4.5 of 5 stars
    • Cleanliness
      4.5 of 5 stars
    Traveler tips help you choose the right room.   Room tips (2)
    Date | Rating
    • English first
    • German first
    • Italian first
    • Russian first
    • Spanish first
    • Swedish first
    • Any
    English first
    • All months
      (35)
    • Mar-May only
      (10)
    • Jun-Aug only
      (12)
    • Sep-Nov only
      (7)
    • Dec-Feb only
      (6)
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    1 review
    4 of 5 stars Reviewed 3 days ago NEW

    I booked the Hotel Troy for 2 nights then an additional 2,and I'm glad I did! The hotel is really nice, our room was big with a tub and super hot water. The staff was great and very helpful. The owner is a lovely lady! The food was not good but the nearby mall solved that problem. Only thing I... More 

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    Ljusne, Sweden
    Level Contributor
    6 reviews
    4 hotel reviews
    3 of 5 stars Reviewed 4 weeks ago

    Nice clean hotel, but a rather small room. The shower was not the best, too little hot water. Very nice helpful staff but unfortunately the food was not very good (except for the samosas, they were delicious). If the food was better I would definitely come back again.

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    Brecon, United Kingdom
    Level Contributor
    11 reviews
    5 hotel reviews
    common_n_hotel_reviews_1bd8 1 helpful vote
    4 of 5 stars Reviewed 4 weeks ago

    We got a good price booking online and the family room was spacious and comfortable. Staff were friendly, but regret to say the food wasn't the best. A good location for visiting elephant sanctuary, giraffe centre and national park. We came to see wildlife and nature, so didn't want to stay in the middle of a city. The hotel has... More 

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    Birmingham, United Kingdom
    Level Contributor
    4 reviews
    common_n_hotel_reviews_1bd8 3 helpful votes
    4 of 5 stars Reviewed June 25, 2015

    if you dont want to spend a fortune then come here its very reasonable and no its not luxury but it is safe, my room was clean and comfortable and the people are so lovely and friendly! food wasnt the best but for a nights sleep it doesnt matter! its not miles away from everything people are exagerating! was worth... More 

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    Glasgow, United Kingdom
    Level Contributor
    6 reviews
    5 hotel reviews
    common_n_hotel_reviews_1bd8 3 helpful votes
    2 of 5 stars Reviewed June 10, 2015 via mobile

    I came in june - low season . There is no hot water in sinks, no hot water in shower unless you remember to heat it , room 1 doesnt have hot water at all room 5 has poor shower preassure. Wi-fi only in rooms, only chairs by the pool, helpful reception staff, and the worst food ever. There was... More 

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    Oxford, United Kingdom
    Level Contributor
    22 reviews
    9 hotel reviews
    common_n_hotel_reviews_1bd8 9 helpful votes
    1 of 5 stars Reviewed May 26, 2015 via mobile

    The property is secluded and too far from the road to enable independence from the overpriced hotel taxi fares. The advertised gardens have been dug up and are a building site. The restaurant serves good reasonably priced food but substitutes goat for lamb. When we were there we were initially advised we would have to eat outside in the car... More 

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    Townsville, Australia
    Level Contributor
    15 reviews
    7 hotel reviews
    common_n_hotel_reviews_1bd8 3 helpful votes
    5 of 5 stars Reviewed May 16, 2015

    We were made welcome from the time of arrival to the minute we left We booked the honeymoon suite so we had extra sitting room but we're happy with sitting around all the hotel areas and having interaction with all the happy staff. If your looking for 5 star luxury then book a 5 star hotel, if you want a... More 

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    Addis Ababa, Ethiopia
    Level Contributor
    14 reviews
    3 hotel reviews
    common_n_hotel_reviews_1bd8 8 helpful votes
    4 of 5 stars Reviewed April 23, 2015

    We chose to stay at Hotel Troy based on the location and the reviews found on TripAdvisor. We were not disappointed. We stayed in the Executive Suite and found it simply decorated, clean, with ample space for our luggage and selves. The bed was soft and comfortable. A mosquito net was provided and, even though we did not need to... More 

    Was this review helpful? Yes 2
    Level Contributor
    3 reviews
    common_n_hotel_reviews_1bd8 2 helpful votes
    4 of 5 stars Reviewed March 29, 2015

    I think of a hotel as just a necessary detail- somewhere to sleep. With those expectations, I thought this place was fantastic. I agree with other reviewers that it felt more like a B&B than a hotel. The service was fantastic. The room was clean and well-kept (expect firm mattresses), and the wifi worked well. There is also a pool... More 

    Was this review helpful? Yes 1
    Los Angeles, California
    Level Contributor
    2 reviews
    5 of 5 stars Reviewed December 18, 2014

    I really enjoyed my weekend in Troy. It has more of the B&B/ vacation villa feel than hotel, what I loved. I felt really secure there, much more secure than in the big hotels in the center of Nairobi. It was super quiet and relaxing there, in the evenings you can only hear the chirps and sound of some animals... More 

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