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GemSuites State House

State House Crescent Off State House Avenue, Nairobi 00200 Kenya
Traveler (2)
Dining (8)
Room & Suite (5)

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Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.

About

#93 of 242 hotels in Nairobi
Location
4.3
Cleanliness
4.5
Service
4.3
Value
4.0
An elegant development comprising 33 well-appointed apartments, GemSuites is located in the highly rated State House neighbourhood, close to the Central Business District and Nairobi's emerging commercial centres of Westlands and Upperhill. Offering guests more space and privacy than a hotel room at a lower cost while still providing all services expected at a 5 star hotel such as laundry, housekeeping and 24 hour reception. GemSuites is an ideal solution for all your business and personal travel accommodation requirements.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Babysitting
Children Activities (Kid / Family Friendly)
Pets Allowed ( Dog / Pet Friendly )
Wifi
Restaurant
Breakfast available
Airport transportation
Shuttle bus service
Business Center with Internet Access
Meeting rooms
Concierge
Dry cleaning
Laundry service
Self-serve laundry
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Room features
Room service
Kitchenette
Microwave
Refrigerator
Room types
Non-smoking rooms
Suites
Family rooms
Smoking rooms available
Good to know
HOTEL STYLE
Mid-range
Charming
35Reviews1Q+A13Room tips
Traveler rating
  • 16
  • 13
  • 5
  • 1
  • 0
Time of year
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Karim Masoud wrote a review Nov 2018
Abu Dhabi, United Arab Emirates69 contributions17 helpful votes
i was in Nairobi for a long business trip (two months) my employer suggested a furnished apartments better than hotel for this period. the place is a minutes walk from city center through Uhuru park. 24 hours security and 24 hours reception. Apartment is very clean and furnished well, all facilities is available, full kitchen, two bathrooms one attached to the bedroom. very good room service and they even wash your plates in the kitchen. reception is very friendly, actually all staff are awesome. very strong wifi allover the place they just need to improve breakfast varieties specially for someone with long term stay.
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Date of stay: September 2018
Rooms
Cleanliness
Service
Trip type: Traveled on business
Room Tip: i was in T3 room has a lovely view specially the kitchen view.. high floors for no noise.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from MaryGemsuites, Guest Relations Manager at GemSuites State House
Responded Nov 19, 2018
Dear Karim Thank you for your kind words and we are so glad that you enjoyed your stay. We hope that you will come back and stay with us again in future. We have noted your comments on the breakfast offerings and we will be making recommendations to the chef accordingly. Thanks again and hope to see you soon
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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smwelu wrote a review Nov 2018
Nairobi, Kenya136 contributions69 helpful votes
Went for lunch here and the food was excellent, the ambience was good. The waitress serving us wasn't great as she looked like she had been forced to work that day but the food made the difference. Definitely doesn't disappoint. Will be visiting again and would highly recommend it.
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Date of stay: November 2018
Value
Location
Service
Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Sunil G wrote a review May 2018
Bengaluru, India279 contributions37 helpful votes
I stayed for a month in April in service Apartment. They have one bedroom and two bedroom apartments. All apartments come with daily cleaning services (They clean dishes as well). There is a nice gym with trainer facility, Sauna, Steam room and a pool. The restaurant is by the garden and has good but expensive menu items. Washing Machine and dryer facilties are available in ground floor.
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Date of stay: April 2018
Value
Location
Service
Trip type: Traveled on business
Room Tip: Take upper floors for good views
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from MaryGemsuites, Guest Relations Manager at GemSuites State House
Responded Jun 7, 2018
Thank you so much Sunil for your kind words. We are delighted that you enjoyed your stay with us. We look forward to welcoming you back soon!!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Paul N wrote a review Apr 2018
34 contributions33 helpful votes
Stayed here for for quite some time on business. The rooms and generally the place is well kept. Very comfortable in deed. Just two issues that made me not give a 5 star rating. 1. The restaurant within the complex has very limited choices of food. I had to settle on the same limited choice of breakfast for 6 weeks. 2. Poorly maintained pool. Decided to use it one Saturday but it had a layer of leaves. Other than that, the staff are friendly and helpful.
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Date of stay: March 2018
Cleanliness
Service
Sleep Quality
Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from MaryGemsuites, Guest Relations Manager at GemSuites State House
Responded Jun 7, 2018
Dear Paul. Thank you for taking the time to provide us with your feedback. At GemSuites we believe that feedback is a gift that enables us to perform better and better. We have taken your comments to heart. Our apologies about the pool. That is not our standard and we have taken remedial action. On the menu, we were in the process of expanding our menu and we hope that you will see a positive change next time you stay with us. Also just so you and other guests know, our chef would be delighted to make you a dish of your choice should you fail to find something on the menu that appeals to you. Best regards
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Scenic108446 wrote a review Feb 2018
1 contribution
Accommodation and service very good. However, the Suites are isolated, there are no restaurants etc within walking distance which means that you need a car/taxi to go anywhere. There is a restaurant on site but it is very limited and the cost of breakfast is more than you would pay for a main meal in a good restaurant. The main problem is dogs in the compound next door barking in the night,, there been complaints about this before but nothing happens to resolve.
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Review collected in partnership with this hotel
Date of stay: January 2018Trip type: Traveled on business
Room Tip: Get a room as far away from the dogs as possible
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from MaryGemsuites, Guest Relations Manager at GemSuites State House
Responded Jun 7, 2018
Thank you for taking the time to review us. At GemSuites we believe that all feedback is a gift that will only enable us to improve. Please know that your comments have been taken on board and acted upon.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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BridgetteJohnson wrote a review Aug 2017
1 contribution
I stayed here for a month and for sure I will be definitely coming back! The rooms are very spacious, clean and airy as the large windows bring in a lot of light! I would suggest you choose the upper floor rooms as they give you a very beautiful view of Nairobi especially at night! The cleanliness of the outside areas is very welcoming. Please try out the Gym and the Restaurant within the premises! The staff, especially the restaurant and the front office team made me feel very welcome. I have found my home in Nairobi! Thanks a lot guys! Will be back?
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Date of stay: July 2017Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from MaryGemsuites, Guest Relations Manager at GemSuites State House
Responded Nov 6, 2017
Dear Bridgette Thanks for taking the time to review us. We are glad you enjoyed your stay with us at GemSuites. And we appreciate your recognition of our staff, who take great pride in delivering the best possible service to our guests. We look forward to welcoming you back in the near future.!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Linz wrote a review Aug 2017
Bengaluru, India6 contributions1 helpful vote
Close to city center, gem suites is situated in a peaceful locality. Apartments are spacious and well maintained. WiFi is robust. In house restaurant food is good. Staff is friendly and very helpful. All in all a great place to stay.
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Date of stay: July 2017Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from MaryGemsuites, Manager at GemSuites State House
Responded Aug 13, 2017
Dear Linta, We are so glad that you enjoyed your stay with us and thank you for your kind words. We do hope that you will stay with us again when your travels next bring you to Nairobi!!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Ross F wrote a review Mar 2017
United Kingdom4 contributions1 helpful vote
The accommodation and facilities are very good. It is some distance from the town centre so there are no restaurants nor bars within walking distance, althought there is a bar/restaurant within Gem Suites. The main problem is the security dogs at the Ehiopian Embassy next door which bark at all times in tye night - if you are a heavy sleeper fine, if like me, however, you are a light sleeper then you ca have a very disturbing night. This cmment refers to the b;lock of apartments nearest the Embassy.
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Review collected in partnership with this hotel
Date of stay: February 2017Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from EvangelineKarimi, Guest Relations Manager at GemSuites State House
Responded Mar 16, 2017
Dear Ross, Thank you for taking time to leave a review of our property and services. We are delighted to hear that you liked our facilities. We have also noted on the issue of the dogs, this is something that we are currently trying to work on in collaboration with our neighbors, it is however taking a while longer than we expected and we sincerely apologize that this caused you inconveniences during your stay. This is something that is affecting all our guests on that block and we are hopeful that we will be able to sort it out soon. Thank you for your feedback and we hope that you will have a better experience on your next stay. We look forward to hosting you again and thank you for choosing Gemsuites. Regards, Evangeline
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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hiroshis302 wrote a review Nov 2016
Donnington, United Kingdom12 contributions
I stayed here several times and I am always satisfied with their service and facility. No disappointments. I feel very comfortable like at home and I enjoyed staying again. The apartment location is very convenient to everywhere.
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Review collected in partnership with this hotel
Date of stay: October 2016Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from EvangelineKarimi, Guest Relations Manager at GemSuites State House
Responded Dec 1, 2016
Dear Hiroshi, It is always a pleasure to hosting you and we are glad that you enjoy our services. We look forward to hosting again in the coming year. Happy holidays!!! Regards, Evangeline
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Greg G wrote a review Nov 2016
Granada, Nicaragua2 contributions
GemSuites Serviced Apartments are a very good choice for long-term stay in Nairobi. The staff are very responsive and willing to address any request. The suites are large, extremely well lit with lots of windows and very comfortable. Location is very central and getting from CBD during business or rush hours is not a multi-hour excursion (generally). Restaurant is very acceptable. The only small complaint is that there could be more that two washing machines available and the knives in the kitchens could also use an upgrade to better quality. Monthly rate is very reasonable in comparison to hotel rates, a much better option.
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Review collected in partnership with this hotel
Date of stay: September 2016Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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PRICE RANGE
$167 - $215 (Based on Average Rates for a Standard Room)
LOCATION
KenyaNairobi
NUMBER OF ROOMS
33
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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GEMSUITES STATE HOUSE - Prices & Hotel Reviews (Nairobi, Kenya)

Frequently Asked Questions about GemSuites State House
Which popular attractions are close to GemSuites State House?
Nearby attractions include Nairobi Arboretum (0.7 miles), Nairobi Gallery (0.5 miles), and All Saints Cathedral (0.3 miles).
What are some of the property amenities at GemSuites State House?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
What food & drink options are available at GemSuites State House?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at GemSuites State House?
Yes, free parking is available to guests.
What are some restaurants close to GemSuites State House?
Conveniently located restaurants include CJ's Koinange, Flame Tree Restaurant, and Mama Rocks Gourmet Burgers - Mega Mall.
Are there opportunities to exercise at GemSuites State House?
Yes, guests have access to a pool and a fitness center during their stay.
Does GemSuites State House have airport transportation?
Yes, GemSuites State House offers airport transportation for guests. We recommend calling ahead to confirm details.
Is GemSuites State House located near the city center?
Yes, it is 0.4 miles away from the center of Nairobi.
Are any cleaning services offered at GemSuites State House?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at GemSuites State House?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does GemSuites State House offer any business services?
Yes, guests have access to a business center and meeting rooms during their stay.