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Eastland Hotel

4.0 of 5 Kilimani Road, off Ngong Rd, Nairobi, Kenya
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Eastland Hotel
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15 reviews from our community

Traveler rating
    3
    3
    5
    3
    1
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1
1
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8
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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    (7)
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Contributor
12 reviews 12 reviews
8 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed December 15, 2014

I stayed here with my family on 14th December 2014. Very spacious clean rooms. Delicious breakfast that included the Chinese cuisine! The staff at the front desk were hospitable and efficient. A quiet location away from the hectic activity in the central business district. I will definitely be visiting again!!

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Amsterdam, The Netherlands
Contributor
16 reviews 16 reviews
15 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed July 12, 2014

This hotel seems to cater for Chinese clientele. After my troubles at Eldon Villas -see other review- i diverted to this hotel for the night. It was clean, maintenance was average but the shower and bed was OK. Didn't have breakfast. Paid about 125 USD for the night. Staff at front desk was efficient. the hotel looks like a Chinese... More 

Was this review helpful? Yes 1
Nairobi, Kenya
2 reviews
4 of 5 stars Reviewed April 7, 2014

I was a bit sick while I was there, so I had to order for room service which comes at an extra fee. However, when they realized I couldn't leave my room for meals due to my condition, they stopped charging me for the room service. I was in a standard room which was quite spacious, the breakfast improved greatly... More 

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Boston, Massachusetts
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed March 1, 2014

I spent 14 nights here in Feb 2014, and the experience was very nice. Hotel staff are very nice and responsive to your requests. I had a standard room, which was plenty big, always clean, with all parts working well (hot water, TV, etc.). It included breakfast, which was always a nice plentiful spread of food. The dinner was also... More 

Review collected in partnership with this hotel

Was this review helpful? Yes 1
Accommodation2013, Guest Relations Manager at Eastland Hotel, responded to this review

My name is Julius Karanja,Sales Representative. Thank you for choosing The Eastland Hotel Kenya and for the time you have taken to post your comments on Trip advisor. It was indeed a pleasure to read your very kind review and I would very much like to thank you for your great comment. We look forward to welcoming you back in... More 

Contributor
12 reviews 12 reviews
7 hotel reviews
10 helpful votes 10 helpful votes
1 of 5 stars Reviewed October 22, 2013

I can't find anything good to say about this hotel. On a recent (few hour) visit for a day room before a late night flight, our reservation wasn't in the system, the manager had no customer service skills and only persistence on our part got him to agree to let us have a room despite the fact that the hotel... More 

Was this review helpful? Yes 2
London
Contributor
11 reviews 11 reviews
9 hotel reviews
13 helpful votes 13 helpful votes
2 of 5 stars Reviewed October 16, 2013

We had a dayroom at this Chinese owned and run hotel. The reception was an example of poor customer service denying our booking, all the instructions are in Chinese, there was no AC in the room and the restaurant was one to avoid. The one good thing was the shower which was very good. It was expensive so poor value... More 

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PTY
Top Contributor
87 reviews 87 reviews
36 hotel reviews
48 helpful votes 48 helpful votes
2 of 5 stars Reviewed September 14, 2013

would I choose this hotel again? No! it is chinese owned, so even the remote control had information in chinese. food is a mix of chinese - african (weird combination). but most important, not very clean and very, very noisy. there is a bar next door that blasts music from Thursday to Saturday. also, no AC or heat... there is... More 

Was this review helpful? Yes 1
Mombasa, Kenya
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed July 4, 2013

I hadn't heard about this hotel prior to my stay there, so I was not sure what to expect - my google search did reveal that it was a chinese hotel. I stayed at the hotel for a week in April, 2013. The rooms are clean and comfortable and make for a good nights rest. My first two days were... More 

Was this review helpful? Yes 1
Beeston, England, United Kingdom
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 10, 2013

i stayed at the hotel for my whole business trip in nairobi,and it was a very good stay, definitely worth it for the money you spend,the staff are friendly and really helpful. the food was amazing,i didnt know we could get nice chinese food in nairobi it was indeed a good experience

Was this review helpful? Yes 1
Crown Point, Indiana
2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed February 28, 2013

We were pleased with the staff and conditions at the hotel. Our room was clean, well stocked and quiet. We enjoyed the combination of breakfast foods, with omelets, an abundance of fresh fruits and juices, and many other items. Dinner was always good. I'd recommend this hotel to others. They are in the process of building a pool.

Was this review helpful? Yes 2
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Additional Information about Eastland Hotel

Address: Kilimani Road, off Ngong Rd, Nairobi, Kenya
Location: Kenya > Nairobi
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Eastland Hotel 4*
Number of rooms: 185
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Hotel Style:
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