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The Boma Nairobi

Travelers' Choice award winner
Red Cross Road, South C | off Popo Rd, Nairobi 00100, Kenya
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The Boma Nairobi
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359 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for The Boma Nairobi
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San Francisco, California
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 3, 2014

Wonderful hotel!! The staff is lovely, the restaurants are great, the gym is very nice. We had an overnight stay in Nairobi before heading out to the Masai Mara and the location of the hotel to get to either hotel was in a great spot. It was the perfect place to stay and relax.

Review collected in partnership with this hotel

Was this review helpful? Yes
AggreyB, Manager at The Boma Nairobi, responded to this review

Hi Brittany, Thank you for your review. We are glad to have been the opening act of your itinerary into magical Kenya. We hope the rest of your safari circuit was equally wonderful. Regards, Aggrey More 

Newcastle, Australia
Top Contributor
93 reviews 93 reviews
27 hotel reviews
35 helpful votes 35 helpful votes
4 of 5 stars Reviewed November 1, 2014

This is a lovely Hotel conveniently situated near both airports in Nairobi I picked this place because of good reviews and it has not disappointed. Service is friendly, efficient and always with a smile. I spoiled myself with a deluxe room and it was well appointed, large, great shower and bath and comfortable bed. Room service is fast with good... More 

Was this review helpful? Yes 1
AggreyB, Manager at The Boma Nairobi, responded to this review

Hi GeoSaleAustralia, Thank you for your review. Your feedback has started our week on a great note and we are grateful for your recommendation. We hope we will get an opportunity to spoil you once again on your return visit to Nairobi. Regards, Aggrey More 

Ayer, Massachusetts
Reviewer
5 reviews 5 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed October 31, 2014

Beautiful, clean, friendly hotel. Our room was amazing. Staff was so helpful and cheerful. Restaurant was amazing. 5 Star for sure. Cocktail Lounge was fun. Food there was exceptional as well. I would not hesitate to return.

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AggreyB, Manager at The Boma Nairobi, responded to this review

Hi Barbara, Thank you for your review. The team is motivated by the encouraging comments and can hardly wait for your return visit. Regards, Aggrey More 

Maun, Botswana
Senior Contributor
33 reviews 33 reviews
15 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed October 30, 2014

I passed through this hotel on business and stopped over for brief one night stay. The service was friendly and efficient. I needed a room and a meal. The meal came quickly and the room was very comfortable. The price was also fair. I would go back there.

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AggreyB, Manager at The Boma Nairobi, responded to this review

Hi NeilLMaun, Thank you for your review. We are pleased that the team provided you with efficient and friendly service. We hope to be your hotel of choice in Nairobi. Regards, Aggrey. More 

London
Senior Contributor
23 reviews 23 reviews
16 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed October 29, 2014

We stayed here for one night on our arrival in Nairobi. We chose this hotel because of its good location between the international and domestic airports as we had a late arriving flight and very early morning start to catch our safari flight the following day. The staff were very pleasant and polite when we arrived. We had a deluxe... More 

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AggreyB, Manager at The Boma Nairobi, responded to this review

Hi Vannairn, Thank you for your review. We are happy that our facilities were of acceptable quality. We hope to engage you on your return visit to understand areas where you felt our prices did represent value for money. Regards Aggrey More 

LONDON
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed October 27, 2014

This airport is very conveniently located from the JKIA. Only a 20 minute drive away. The hotel itself is very clean, spacious and comfortable. We spent a night here before flying to Zanzibar, so although we did not make use of all the facilities, my review is based upon the convenience and experience of the room/hotel itself. Shower was heavenly,... More 

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AggreyB, Manager at The Boma Nairobi, responded to this review

Rai1985, Thank you for the review. We appreciate your feedback on the few areas of our service and facilities you managed to utilize. We hope we will get an opportunity to host you again on your return visit from Zanzibar. Regards, Aggrey More 

Top Contributor
56 reviews 56 reviews
12 hotel reviews
38 helpful votes 38 helpful votes
5 of 5 stars Reviewed October 23, 2014

I had the great pleasure of finally visiting Kenya and also to have had this hotel as my first experience. I will admit that I felt like a king when I was received at the entrance; everyone was smiling and greeting, it felt unrealistic, but it certainly was plain kindness. The restaurant had delicious dishes for all meals, especially the... More 

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AggreyB, Manager at The Boma Nairobi, responded to this review

Junior G, Thank you very much for your review. We are indeed delighted that our facilities, products and services met your expectations. We hope to see you on your next visit to our beautiful country. Regards, Aggrey More 

Centurion, South Africa
Top Contributor
117 reviews 117 reviews
32 hotel reviews
47 helpful votes 47 helpful votes
5 of 5 stars Reviewed October 23, 2014

The Boma Hotel looks beautiful and has a very good reputation in town. I can't comment on the hotel itself, because I only stopped by for an early breakfast ahead of a workshop on this campus. But the restaurant was excellent. What outstanding service from the hostess, Agnes! She made me feel exceptionally welcome, offered dining multiple options (from a... More 

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AggreyB, Manager at The Boma Nairobi, responded to this review

Hello Phil, Thank you very much for your review. Our Johari team especially Agnes are delighted with your feedback and recognition. The rest of the Boma team is looking forward for the opportunity to showcase their service areas. Regards, Aggrey More 

ADELAIDE
Top Contributor
65 reviews 65 reviews
46 hotel reviews
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed October 22, 2014

We stayed here for one night before commencing our safari. It is convenient to the airport, but we arrived too late for dinner. The rooms are very modern ,but somewhat over furnished - too many tables. Breakfast was average, with the one-person egg station cooking for in-room orders as well as the restaurant - long wait. Wifi was excellent

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AggreyB, Manager at The Boma Nairobi, responded to this review

David & Hellen, Thank you for the review. We have taken note of the few areas we were not that impressive and our team will look into them with a view to addressing the shortcomings. Regards, Aggrey More 

Fleet, United Kingdom
Contributor
13 reviews 13 reviews
12 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed October 22, 2014

A lovely modern hotel, opened in 2013 and I believe owned by the Red Cross. Very comfortable. Food in restaurant and snack bar excellent with plenty of it. Only about 15-20 minutes from both Nairobi International Airport and Wilson Airport, although it could take much longer at rush hours. Ask the hotel for advice. Would certainly stay here again.

Was this review helpful? Yes
AggreyB, Manager at The Boma Nairobi, responded to this review

Hi Wendy, Thank you for your review. We appreciate your feedback as it motivates the team to do even more for the comfort of our guests and other customers. Regards, Aggrey. More 

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