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The Boma Nairobi

Travelers' Choice award winner
Red Cross Road, South C | off Popo Rd, Nairobi 00100, Kenya
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The Boma Nairobi
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407 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for The Boma Nairobi
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2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed October 7, 2014

You could not ask for better service. The staff was exceptionally attentive and caring. The room was large and very comfortable. A large selection at breakfast and they would even deliver coffee or tea to your room at 5am.

Was this review helpful? Yes
AggreyB, Manager at The Boma Nairobi, responded to this review

Hi TW, Thank you for your review. We appreciate your feedback as it motivates the team to do more for the comfort of our guests. Regards, Aggrey More 

Cairns Region, Australia
Level Contributor
5 reviews
3 hotel reviews
5 of 5 stars Reviewed October 4, 2014

Last month our family of four had an excellent night at the Boma Hotel, in 2 double bedrooms, with a connecting door between them, which made a very spacious area. We had just experienced around 38 hours travelling so it must have been pretty good for us to even notice! Stylish, comfortable, pleasant surroundings, excellent service and one of the... More 

Was this review helpful? Yes
AggreyB, Manager at The Boma Nairobi, responded to this review

Hello Belinda, Thank you for your review. We are happy to have provided appropriate facilities and service for the needed respite after the grueling journey to Kenya. We look forward to your return visit. Regards, Aggrey More 

Plattsburgh
Level Contributor
105 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
5 of 5 stars Reviewed October 1, 2014

We stayed at the Boma Hotel after our African Safari. We were quite impressed with the beauty, not to mention the SIZE of our room! The hotel is located not too far from Wilson Airport and we were treated exceptionally well by Angelina and staff! She mentioned we were on the same floor as the Presidential Suite and our room... More 

Was this review helpful? Yes
AggreyB, Manager at The Boma Nairobi, responded to this review

Hello Cathy, Thank you for your review. Angelina and her colleagues are excited that they made noteworthy arrangements for you. I hope it was the same with everybody else in your party. See you soon at the Boma! Regards, Aggrey More 

Granada, Spain
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed September 26, 2014

My husband and I have been staying at the Boma Nairobi and their Boma Inn Eldoret on several occasions, and I can say that the consistency of the customer service is top class. All the staff and management are very helpful and always cheerful. We would like to acknowledge their dedication to giving us a wonderful experience and memorable moments.... More 

Was this review helpful? Yes 2
AggreyB, Manager at The Boma Nairobi, responded to this review

Steve & Sarah, Thank you for your review. We feel honored and privileged for the support you have given to our two units over time. We hope to continue engaging you so that our product and services continue being not only consistent, but also flexible to your changing needs. Regards, Aggrey More 

Leighton Buzzard, United Kingdom
Level Contributor
17 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed September 22, 2014 via mobile

Stayed for one night stopover. I would like to come back and stay for a month! I was pampered from beginning to end. Friendly and attentive service in what is definitely a world class hotel. The room was beautifully appointed and the service was outstanding. Breakfast was sumptuous and a very wide choice of menu. Security was very high and... More 

Was this review helpful? Yes
AggreyB, Manager at The Boma Nairobi, responded to this review

Hi Jeff, Thank you for sharing your views about our hotel. We are happy that the team succeeded in meeting your expectations. We look forward for another opportunity to serve you. Regards, Aggrey More 

Nairobi, Nairobi, Kenya
Level Contributor
55 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
5 of 5 stars Reviewed September 22, 2014

We hired a room at the Boma Inn, not the actual main building, but it is next door. Apparently it is cheaper, but everything was great. A large conference table, projector and a projector screen that automatically goes up or down. Large, airy windows, and a good selection of snacks - not just your mandazis and arrow roots! The lunch... More 

Was this review helpful? Yes 1
AggreyB, Manager at The Boma Nairobi, responded to this review

Hi Hongky_S, Thank you for the review. We are humbled and motivated by your kind remarks. The team is geared up for your next visit and thank you for your commitment to support KRCS cause through us. Kind regards Aggrey More 

Rome, Italy
Level Contributor
21 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed September 20, 2014

I recently stayed at the new Boma Inn part of the Boma Nairobi Hotel. In fact I conducted an international meeting with 25 people from eighteen countries. The facilities are nice. Rates are reasonable. Conference facilities are excellent. Hospitality and services are of high standard. Food and restaurants are excellent. We enjoyed our stay!

Was this review helpful? Yes 1
AggreyB, Manager at The Boma Nairobi, responded to this review

Hi Rohana, Thank you for your review. We are happy we took good care of you and your delegates. We hope to be your hotel of choice in Nairobi. Regards, Aggrey More 

Gettysburg, Pennsylvania
Level Contributor
58 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 stars Reviewed September 19, 2014

Enjoyed a very quick stay at the Boma...made a cancelled flight seem like a bonus instead of an inconvienence! Beautiful hotel, yummy buffet. Only wish I could have been there longer! Great night's sleep in an extremely comfortable room.

Was this review helpful? Yes
AggreyB, Manager at The Boma Nairobi, responded to this review

GypsyGeorgia, Thank you for the review. We are glad to have turned an otherwise frustrating event into a pleasant experience. We hope to be of service to you on your next tour of our city. Regards, Aggrey More 

Geneva, Switzerland
Level Contributor
73 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 66 helpful votes
4 of 5 stars Reviewed September 18, 2014

The Boma is a very good hotel with modern facilities and very good location. It is very close to Wilsons airport and close to the international airport and to the tourist attractions in Karen. I very much enjoyed staying in this neighbourhood which was safer and less stressful than the city centre. The hotel is very clean and the restaurants... More 

Was this review helpful? Yes
AggreyB, Manager at The Boma Nairobi, responded to this review

AaaabL, Thank you for your feedback. We appreciate your commendation and have taken note of areas of our services that did not meet your expectation. On the issue of taxis, we are aware of the many operators around our facilities, but due to security and safety concerns, we recommend those within our premises as we can not only trace the... More 

Copenhagen, Denmark
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed September 11, 2014

There is no other hotel with the service of personalised service, facilities and quality of services in Nairobi - we need one IN the city as well :). However, it being near the airport also means I can enjoy a wonderful night before I leave early in the morning to a hardship post.

Was this review helpful? Yes
AggreyB, Manager at The Boma Nairobi, responded to this review

RFP B Thank you for your review. We are humbled and encouraged by your feedback. Our team is motivated to do even more to ensure that our guests find the tranquility they desire in our hectic city. Regards Aggrey More 

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