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All 106 Nairobi hotels

The Boma Nairobi

5.0 of 5 Hotel   |   Red Cross Road, South C | off Popo Rd, Nairobi 00100, Kenya
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The Boma Nairobi
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Ranked #4 of 106 Hotels in Nairobi
A recent review
4 of 5 stars reviewed 2 days ago
Cruiser86 United Kingdom
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288 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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United Kingdom
Reviewer
4 reviews 4 reviews
3 hotel reviews
4 of 5 stars Reviewed 2 days ago NEW

Our tour company had booked us a room at the Boma not there usual hotel they stated but we found the room clean and comfortable the only observation I would make is that there was NO milk in the room for tea and not all people drink there tea black staff very friendly and helpful Shame we were not staying... More

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Great Missenden, United Kingdom
Top Contributor
220 reviews 220 reviews
89 hotel reviews
95 helpful votes 95 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

We came here for a meal and to kill time between an internal and an international flight back to London leaving at 23.50. Good food, and well presented by Linet our waitress.I had a burger and chips cooked to perfection and my wife had a gourmet pizza - both of which we would have again. Only downside was the white... More

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New Delhi, India
Contributor
17 reviews 17 reviews
12 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

We chose Boma purely based out of tripadvisor ratings and internet research, and we were not disappointed. The check-in took time, but it was worth it. We were upgraded to a suite, and it was a spacious VERY spacious set of rooms most spectacular. The in-room service, swimming pool and restaurants are as you would expect from a standard five... More

Was this review helpful? Yes 1
AggreyB, Manager at The Boma Nairobi, responded to this review

Hi sanjoyg, Thank you for your review. We are happy that we managed to recover from the initial set back at check in and ended up delivering service to your expectations. The front office team has also re-looked at what caused the hitch at check in and cannot wait for your return to demonstrate. Regards, Aggrey More

Chapala, Mexico
Top Contributor
171 reviews 171 reviews
58 hotel reviews
224 helpful votes 224 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

This was an outstanding hotel. It is outside of the central downtown and takes anywhere from 15 minutes to one hour ( downtown Nairobi traffic is horrible) to get to the business section of the city. We arrived at 2:30 AM and were efficiently brought to our rooms. Spacious and comfortable. We had a choice of queen or two double... More

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AggreyB, Manager at The Boma Nairobi, responded to this review

Bwphd, Thank you for your review. We are glad the team demonstrated once more our virtues of honesty and flexibility during your stay. We have also taken note of the challenges with the shower cubicle and we will endeavor to rectify it. Regards Aggrey. More

Watamu, Kenya
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

Secure hotel .. Wonderful caring staff .. Nothing is to much trouble .. Clean comfy spacious rooms . Easy access from airport . Close to capital Center ( shopping and a fab Indian restaurant ) meet and greet at airport . A very good hotel would highly recommend .

Review collected in partnership with this hotel

Was this review helpful? Yes 2
AggreyB, Manager at The Boma Nairobi, responded to this review

Hello 55ta, Thank you for the review. We appreciate your feedback and commendation and hope that you will honor us with a repeat visit on your next trip to Nairobi. Regards, Aggrey More

2 reviews
5 of 5 stars Reviewed 1 week ago

You could not ask for better service. The staff was exceptionally attentive and caring. The room was large and very comfortable. A large selection at breakfast and they would even deliver coffee or tea to your room at 5am.

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AggreyB, Manager at The Boma Nairobi, responded to this review

Hi TW, Thank you for your review. We appreciate your feedback as it motivates the team to do more for the comfort of our guests. Regards, Aggrey More

Cairns Region, Australia
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 2 weeks ago

Last month our family of four had an excellent night at the Boma Hotel, in 2 double bedrooms, with a connecting door between them, which made a very spacious area. We had just experienced around 38 hours travelling so it must have been pretty good for us to even notice! Stylish, comfortable, pleasant surroundings, excellent service and one of the... More

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AggreyB, Manager at The Boma Nairobi, responded to this review

Hello Belinda, Thank you for your review. We are happy to have provided appropriate facilities and service for the needed respite after the grueling journey to Kenya. We look forward to your return visit. Regards, Aggrey More

Plattsburgh
Senior Contributor
35 reviews 35 reviews
9 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stayed at the Boma Hotel after our African Safari. We were quite impressed with the beauty, not to mention the SIZE of our room! The hotel is located not too far from Wilson Airport and we were treated exceptionally well by Angelina and staff! She mentioned we were on the same floor as the Presidential Suite and our room... More

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AggreyB, Manager at The Boma Nairobi, responded to this review

Hello Cathy, Thank you for your review. Angelina and her colleagues are excited that they made noteworthy arrangements for you. I hope it was the same with everybody else in your party. See you soon at the Boma! Regards, Aggrey More

Granada, Spain
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

My husband and I have been staying at the Boma Nairobi and their Boma Inn Eldoret on several occasions, and I can say that the consistency of the customer service is top class. All the staff and management are very helpful and always cheerful. We would like to acknowledge their dedication to giving us a wonderful experience and memorable moments.... More

Was this review helpful? Yes 2
AggreyB, Manager at The Boma Nairobi, responded to this review

Steve & Sarah, Thank you for your review. We feel honored and privileged for the support you have given to our two units over time. We hope to continue engaging you so that our product and services continue being not only consistent, but also flexible to your changing needs. Regards, Aggrey More

Leeds, United Kingdom
Contributor
15 reviews 15 reviews
10 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Stayed for one night stopover. I would like to come back and stay for a month! I was pampered from beginning to end. Friendly and attentive service in what is definitely a world class hotel. The room was beautifully appointed and the service was outstanding. Breakfast was sumptuous and a very wide choice of menu. Security was very high and... More

Was this review helpful? Yes
AggreyB, Manager at The Boma Nairobi, responded to this review

Hi Jeff, Thank you for sharing your views about our hotel. We are happy that the team succeeded in meeting your expectations. We look forward for another opportunity to serve you. Regards, Aggrey More

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Additional Information about The Boma Nairobi

Address: Red Cross Road, South C | off Popo Rd, Nairobi 00100, Kenya
Location: Kenya > Nairobi
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — The Boma Nairobi 5*
Number of rooms: 148
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