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The Boma Nairobi

5.0 of 5 Red Cross Road, South C | off Popo Rd, Nairobi 00100, Kenya
Best prices for: 1 room 1 guest
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The Boma Nairobi
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335 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Accra, Ghana
1 review
5 of 5 stars NEW

The Boma hotel located near the airport in Nairobi is one of the best hotels I have every stayed at. The staff are excellent, very caring and even with the scale of business they do, they remember you by name if you are a regular. The food is great. I have heard the gym and pool are great though I... More 

Review collected in partnership with this hotel

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AggreyB, Manager at The Boma Nairobi, responded to this review

Hi Paula, Thank you for the review. We appreciate your encouraging feedback and hope that on your return visit, you will carry along kits for swimming and breaking a sweat at our gym. Regards, Aggrey More 

manchester, NJ
Senior Contributor
32 reviews 32 reviews
9 hotel reviews
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed 1 week ago

We arrived a day late (missed connection in London) at midnight and they had kept our room for us. They were gracious, helpful and understanding. The room was lovely and breakfast the next morning was delicious and truly appreciated. We had been traveling for days and this was the beginning of a safari adventure and cruise.

Was this review helpful? Yes 1
AggreyB, Manager at The Boma Nairobi, responded to this review

Hello alicia m, Thank you for your review. We were privileged to have hosted you at the beginning of your safari. We hope that we have set the tone for what should be a memorable safari experience. See you at the tails end of the circuit. Regards Aggrey More 

Cape Town Central, South Africa
Top Contributor
100 reviews 100 reviews
39 hotel reviews
65 helpful votes 65 helpful votes
4 of 5 stars Reviewed 1 week ago

First time stay at the Boma, which I knew from previous visits as a nice lunch spot. Friendly welcoming staff, excellent breakfast buffet, great gym and pool. Wifi was working fine, which is always so important when travelling for business. Spacious rooms -except for the bathrooms where there is hardly any space at all around the basin to put something... More 

Was this review helpful? Yes 1
AggreyB, Manager at The Boma Nairobi, responded to this review

Hi FlyingGonzo_10, Thank you for your review. We are happy that for the most part, our products and services were of acceptable quality. We have noted your concerns and we will endeavor to address them on your return visit. Regards, Aggrey More 

Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

This is a new Hotel situated along mombasa road just afew kilometres from Jomo Kenyatta International Airport, the reception is great especially by their concierge, you really feel welcomed especially the guy who comes to open the taxi door, the checking is smooth, at the reception area the architecture is admirable, while the room decor is super great, i like... More 

Was this review helpful? Yes 1
AggreyB, Manager at The Boma Nairobi, responded to this review

Hello Robinson M, Thank you for your review. We are happy you liked our hotel and enjoyed the service. We look forward to your return visit. Regards, Aggrey More 

Warrenton, Virginia
Senior Contributor
29 reviews 29 reviews
19 hotel reviews
49 helpful votes 49 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We used the Boma as a day hotel, returning in the afternoon from safari in Tanzania and leaving late in the evening for the airport. For us, it was perfect. Close to the airport, a comfortable and spacious room to clean up in, and a casual restaurant for a quick, but quite good meal before leaving that evening. The staff... More 

Was this review helpful? Yes
AggreyB, Manager at The Boma Nairobi, responded to this review

Hi FreqTraveler35, Thank you for your review. We appreciate your feedback and have noted the areas where we need to pull up our socks. Regards, Aggrey More 

san francisco
1 review
4 of 5 stars Reviewed 2 weeks ago

The Boma hotel is very comfortable. It has lots of open spaces to sit, inside and out, and the inside places are open and bright. The service was excellent. I had an issue with the wifi and they followed up to make sure everything was resolved. The rooms are spacious and nicely appointed. Definitely recommend it!

Review collected in partnership with this hotel

Was this review helpful? Yes
AggreyB, Manager at The Boma Nairobi, responded to this review

Hi Ennea3, Thank you for the review. We value our guests’ feedback as they serve as a barometer on the quality and consistency of our products and service. Regards, Aggrey. More 

Washington DC, District of Columbia
1 review
5 of 5 stars Reviewed 3 weeks ago

I have stayed at The Boma a couple of times after a recommendation by my Starwood ambassador. Pros: 
 1- Received a warm greeting at my arrival. 2- The check-in process is smooth and quick. 3- The breakfast restaurant was really good. 4- Stylish decor in the lobby and restaurants. 5- The staffs were VERY friendly and VERY helpful. 6-... More 

Was this review helpful? Yes
AggreyB, Manager at The Boma Nairobi, responded to this review

Thank you for the review and your detailed feedback. We have noted all the areas we fell short especially the basics like a welcome drink in the car and wi-fi. We will endeavor to address all of them. Thank you once again for the feedback. Regards, Aggrey More 

Cambridge, United Kingdom
Top Contributor
66 reviews 66 reviews
26 hotel reviews
38 helpful votes 38 helpful votes
5 of 5 stars Reviewed 4 weeks ago

After a long flight from England it was very nice to arrive at the Boma, which is close to the airport, for an overnight stay before continuing our journey through Kenya. The check in was very efficient even though we arrived lat at night as part of a large group. The room was spacious and well furnished with a well... More 

Was this review helpful? Yes 1
AggreyB, Manager at The Boma Nairobi, responded to this review

Hello Sue6676, Thank you for your review. We are happy to note that you a pleasant stopover. We hope that time permitting, you will get an opportunity to sample the rest of our facilities. Thank you Aggrey More 

Nairobi, Kenya
Top Contributor
86 reviews 86 reviews
31 hotel reviews
37 helpful votes 37 helpful votes
5 of 5 stars Reviewed January 20, 2015

The Boma is a lovely place. The ambiance is great and the food and drinks are great too. It has easy access to the airport making it ideal for a quick stopover when in Nairobi. It is also good for business meetings. The staff are courteous and are always willing to help

Was this review helpful? Yes
AggreyB, Manager at The Boma Nairobi, responded to this review

Thank you for your review. The Boma team appreciates your feedback and will endeavor to maintain the consistency in the quality of service in all areas of our hotel. Thank you Aggrey More 

Madison, Wisconsin
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 19, 2015

Spent two nights here, it offers a genuine 5-star experience. As a Kenyan in the US, i have stayed in very nice US hotels and i would say that the Boma measures up to world class standards. The cleanliness, the room service, the staff etc are all world class. The buffet was very good, it offers both local and international... More 

Was this review helpful? Yes 1
AggreyB, Manager at The Boma Nairobi, responded to this review

Hi James, Thank you for your review. We appreciate and value our customers’ feedback as they enable us to benchmark across a broad spectrum of facilities beyond our borders. Karibu tena. Aggrey More 

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Additional Information about The Boma Nairobi

Address: Red Cross Road, South C | off Popo Rd, Nairobi 00100, Kenya
Location: Kenya > Nairobi
Price Range (Based on Average Rates): $$
Hotel Class:5 star — The Boma Nairobi 5*
Number of rooms: 148
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Hotel Style:
#1 Spa Hotel in Nairobi
#1 Business Hotel in Nairobi
#3 Luxury Hotel in Nairobi
#4 Romantic Hotel in Nairobi
#8 Family Hotel in Nairobi

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