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The Boma Nairobi

5.0 of 5 Red Cross Road, South C | off Popo Rd, Nairobi 00100, Kenya
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The Boma Nairobi
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310 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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swindon
Top Contributor
89 reviews 89 reviews
58 hotel reviews
115 helpful votes 115 helpful votes
2 of 5 stars Reviewed 3 days ago NEW

We called in at this hotel, between arriving at Wilson Airport and returning to the UK later that evening. The hotel looks very smart, and initially the staff were very efficient, showing us the various options for eating and a drink. However, the food we ordered was very poor, and took almost 90 minutes to be served. I ordered a... More

Was this review helpful? Yes 1
AggreyB, Manager at The Boma Nairobi, responded to this review

Dear foresthouse, Thank you for your review. We sincerely regret that your pre travel meal and drink did not meet your expectation on the food item chosen and service delivered. We have addressed this and WiFi access to ensure that this does not happen to you or any other guest at The Boma Nairobi. We do welcome you once again... More

Los Angeles, California
Contributor
19 reviews 19 reviews
15 hotel reviews
33 helpful votes 33 helpful votes
5 of 5 stars Reviewed 1 week ago

This is truly a great place to stay before and after heading out to the African Bush on safari. The pinnacle of great service, modern stylish decor and great food. The hotel room was by far one of the largest I've ever stayed in for a city hotel (probably 600 square feet) and had every possible amenity and largest and... More

Was this review helpful? Yes
AggreyB, Manager at The Boma Nairobi, responded to this review

Dear Julestoyou, Thank you for your review. We appreciate your kind comments on our hotel and particularly the rooms and hope to host you once again on your next visit, holiday or business. Regards, Bernard More

Mombasa, Kenya
Senior Contributor
42 reviews 42 reviews
11 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 1 week ago

Was here for lunch with some friends and I loved it. The staff were friendly and ready to help and we were received very well. The decor and ambience is tastefully done and very relaxing. The food was done even better and we had a great lunch. I highly recommend this place

Was this review helpful? Yes
AggreyB, Manager at The Boma Nairobi, responded to this review

Dear Lifession, Thank you for your review. You are welcome once again to try our meals and indeed our accommodation when you are next at Boma Nairobi. Regards, Bernard More

Sandnes, Norway
Reviewer
5 reviews 5 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago

I had a very nice stay at the Boma, and have no problem recommending it. The room was nice and big, the bed was comfortable and the shower was great. Special mention should go to the staff, who were very professional and pleasant during my stay. The location is perfect for getting to the airport, but a little far from... More

Was this review helpful? Yes 1
Johannesburg, South Africa
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 2 weeks ago

As it known that the Boma Hotel is owned by the Red cross and my stay at this lovely establishment was made very pleasurable. The staff were so pleasant and helpful and the rooms was so spacious and neat. This was my second stay at the Boma and will definitely not be the last.

Was this review helpful? Yes
AggreyB, Manager at The Boma Nairobi, responded to this review

Hi Kevin, Thank you for your review. We appreciate and value your support. We hope you have found a suitable home for your Nairobi visits. Regards Aggrey More

chicago
Top Contributor
60 reviews 60 reviews
27 hotel reviews
54 helpful votes 54 helpful votes
5 of 5 stars Reviewed 2 weeks ago

From the professional pickup at the airport to the fast check-in to the comfortable bed, beautifully equipped bathroom and very English hotpot and tea service, the Boma was the perfect spot to stop overnight between my London-Nairobi flight and my early morning flight to Kigali. Room service was a bit slow, but the sandwich I ordered turned out to be... More

Was this review helpful? Yes 1
AggreyB, Manager at The Boma Nairobi, responded to this review

Hi drsh99, Thank you for your review. It is such a relief to note that you even saw humor in our failure to meet the timeliness as set in our in room dining orders. We hope to match the quality food with faster service on your next visit. Regards, Aggrey More

Geneva, Switzerland
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Very good hotel, ran by very nice people and cherry on the cake, profits are going to the Kenya Red Cross for their activities. The food is very good and the staff very professional. The rooms are spacious, clean and well decorated.

Was this review helpful? Yes
AggreyB, Manager at The Boma Nairobi, responded to this review

Hello Benoist C, Thank you for your review. We value your feedback as it is the fuel that motivates us to do even more for the comfort of our guests. Regards, Aggrey More

Frome, United Kingdom
Contributor
11 reviews 11 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

Usually stay in the city, but chose The Boma as it was more convenient for work, and easier to get to the airport. Rooms are spacious and comfortable with all the features you expect at a top hotel. Good choice of breakfast food is served from 6am, and the evening meal was very good. Lacks the atmosphere of some of... More

Was this review helpful? Yes
AggreyB, Manager at The Boma Nairobi, responded to this review

Hello Robert, Thank you for your review. The team is encouraged by your kind words especially your willingness to support us on your future visits. Kind regards, Aggrey More

Washington DC, District of Columbia
Contributor
17 reviews 17 reviews
13 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I've stayed at seven hotels in Nairobi for work and four on this side of the city (i.e. CBD to airport) and this is my favorite of the bunch when in Nairobi for business for the following reasons: 1) The exercise room is really large for a Nairobi hotel (largest I've seen). There are at least 10-15 cardio machines (treadmill,... More

Was this review helpful? Yes
AggreyB, Manager at The Boma Nairobi, responded to this review

Hi Pompeybuckeye, Thank you for your review. We appreciate the time you took to point out specifics about our hotel. We are grateful that our shortfalls in food notwithstanding, you are still willing to continue supporting us. We will endeavor to keep our pricing competitive and engage you on your return visit to address the culinary concerns. Regards, Aggrey More

Washington DC
Senior Contributor
23 reviews 23 reviews
12 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We stayed at the Boma after arriving at the Nairobi airport. We arranged for their driver to pick us up at the airport, so we didn't have to worry about getting a taxi. The rooms were clean, spacious and comfortable and the service was excellent. After having to get every shot known to man before arriving in Nairobi and being... More

Was this review helpful? Yes 1
AggreyB, Manager at The Boma Nairobi, responded to this review

Hi Virginia2Go, We are excited with your vote of confidence as while we appreciate caution, it sometimes kill the joy of experimenting in new environments. We feel privileged to have hosted you on your first tour of our great continent. We believe that with your mentality, you must have had a great safari! Regards, Aggrey More

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Additional Information about The Boma Nairobi

Address: Red Cross Road, South C | off Popo Rd, Nairobi 00100, Kenya
Location: Kenya > Nairobi
Price Range (Based on Average Rates): $$
Hotel Class:5 star — The Boma Nairobi 5*
Number of rooms: 148
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