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All 110 Nairobi hotels

The Boma Nairobi

5.0 of 5 Hotel   |   Red Cross Road, South C | off Popo Rd, Nairobi 00100, Kenya
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The Boma Nairobi
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Ranked #5 of 110 Hotels in Nairobi
A recent review
5 of 5 stars reviewed 2 days ago
Colin S Bristol, United Kingdom
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316 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Bristol, United Kingdom
1 review
5 of 5 stars Reviewed 2 days ago NEW

We arrived late evening from London and was greeted warmly by reception and porter staff. Our room was fine and had all we needed. A wide range of food was available at breakfast and all staff were polite and did their very best to meet all our needs. We would recommend this hotel to anyone who was staying in Nairobi.

Review collected in partnership with this hotel

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New York, New York, United States
2 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 6 days ago NEW

I will not recommend this hotel. I booked it on line and was disappointed. Internet was not working and no phone lines were working. My office had to call me and could not reach me coz none of the lines were working.nthe first night on a Thursday night, there was a party the entire night and guests could not sleep... More 

Was this review helpful? Yes 1
AggreyB, Manager at The Boma Nairobi, responded to this review

Hi Josiane, Thank you for your review. We are equally disappointed that we did not live up to our own expectations of being an oasis in an otherwise chaotic city. We regret the poor service you received and would like to make it up to you. Please let us know the most suitable and acceptable way for us to do... More 

Kent
Contributor
15 reviews 15 reviews
13 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed 1 week ago

Now my husband and I aren't huge travellers, but we have stayed in some great hotels in the UK and Europe, and the boma is by far the best we have ever stayed in. We arrived after a trip to the Maasai Mara on Friday 5th, and were treated by the very friendly and cheerful front of house team who... More 

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AggreyB, Manager at The Boma Nairobi, responded to this review

Hello lottie-jo, Thank you for your review. Our team is overwhelmed by your kind remarks. The team is motivated to put in even more effort in ensuring that all our guests get nothing less. Regards, Aggrey More 

Melbourne, Australia
Contributor
11 reviews 11 reviews
6 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

We stayed at this hotel for one night after arriving in Nairobi before heading out on a safari trip. We arranged an airport pick up, but our flight was significantly delayed. I emailed the hotel, but did not expect that they would be able to change the arrangements. After more than 24 hours travel, we were absolutely thrilled to see... More 

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AggreyB, Manager at The Boma Nairobi, responded to this review

Nicole M, Thank you for your review. We appreciate your detailed feedback as it is through our customers’ eyes that we can confirm we are on the right track in service delivery. Regards Aggrey More 

Nairobi, Kenya
Reviewer
5 reviews 5 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Went for a nice family outing there, we dined at the Johazi restaurant. Has a nice tranquil ambience to it. Ordered pork chops with polenta as the main course, wasn't particularly well seasoned but was nicely tender and juicy. The chocolate mousse for dessert was the clincher though. The efficient and friendly service deserve some plaudits for their considerate and... More 

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AggreyB, Manager at The Boma Nairobi, responded to this review

Hello MrRicoSlick, Thank you for your review. Our service team at Johari appreciates and are motivated by your kind remarks. They are determined to maintain the consistency and hope you will give them an opportunity to serve you and your family soon. Thank you Aggrey More 

Denver, Colorado
Contributor
19 reviews 19 reviews
15 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Stayed here after flying in from the USA. Reasonable place, comfortable, and not too loud. Service was good, food was OK. Not overly luxurious, but fine. Wouldn't stay here as a destination, but fine if you are passing through after arriving.

Was this review helpful? Yes
AggreyB, Manager at The Boma Nairobi, responded to this review

Hi SethT, Thank you for your review. We appreciate your feedback and hope to continue seeing you as you pass through Nairobi. Regards, Aggrey More 

swindon
Top Contributor
89 reviews 89 reviews
58 hotel reviews
116 helpful votes 116 helpful votes
2 of 5 stars Reviewed 3 weeks ago

We called in at this hotel, between arriving at Wilson Airport and returning to the UK later that evening. The hotel looks very smart, and initially the staff were very efficient, showing us the various options for eating and a drink. However, the food we ordered was very poor, and took almost 90 minutes to be served. I ordered a... More 

Was this review helpful? Yes 1
AggreyB, Manager at The Boma Nairobi, responded to this review

Dear foresthouse, Thank you for your review. We sincerely regret that your pre travel meal and drink did not meet your expectation on the food item chosen and service delivered. We have addressed this and WiFi access to ensure that this does not happen to you or any other guest at The Boma Nairobi. We do welcome you once again... More 

Los Angeles, California
Senior Contributor
22 reviews 22 reviews
15 hotel reviews
36 helpful votes 36 helpful votes
5 of 5 stars Reviewed 4 weeks ago

This is truly a great place to stay before and after heading out to the African Bush on safari. The pinnacle of great service, modern stylish decor and great food. The hotel room was by far one of the largest I've ever stayed in for a city hotel (probably 600 square feet) and had every possible amenity and largest and... More 

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AggreyB, Manager at The Boma Nairobi, responded to this review

Dear Julestoyou, Thank you for your review. We appreciate your kind comments on our hotel and particularly the rooms and hope to host you once again on your next visit, holiday or business. Regards, Bernard More 

Mombasa, Kenya
Senior Contributor
43 reviews 43 reviews
11 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Was here for lunch with some friends and I loved it. The staff were friendly and ready to help and we were received very well. The decor and ambience is tastefully done and very relaxing. The food was done even better and we had a great lunch. I highly recommend this place

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AggreyB, Manager at The Boma Nairobi, responded to this review

Dear Lifession, Thank you for your review. You are welcome once again to try our meals and indeed our accommodation when you are next at Boma Nairobi. Regards, Bernard More 

Sandnes, Norway
Reviewer
5 reviews 5 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I had a very nice stay at the Boma, and have no problem recommending it. The room was nice and big, the bed was comfortable and the shower was great. Special mention should go to the staff, who were very professional and pleasant during my stay. The location is perfect for getting to the airport, but a little far from... More 

Was this review helpful? Yes 1
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Additional Information about The Boma Nairobi

Address: Red Cross Road, South C | off Popo Rd, Nairobi 00100, Kenya
Location: Kenya > Nairobi
Price Range (Based on Average Rates): $$
Hotel Class:5 star — The Boma Nairobi 5*
Number of rooms: 148
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Hotel Style:
#1 Business Hotel in Nairobi
#3 Spa Hotel in Nairobi
#5 Luxury Hotel in Nairobi
#7 Romantic Hotel in Nairobi
#7 Family Hotel in Nairobi

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