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Heri Heights Serviced Apartments

Kolobot Drive | off Arboretum Road, P.O. Box 48706, Nairobi 00100, Kenya
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Heri Heights Serviced Apartments
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Heri Heights Serviced Apartments
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32 reviews from our community

Traveler rating
    23
    6
    2
    0
    1
See reviews for
6
7
3
13
Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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London, United Kingdom
Reviewer
3 reviews 3 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Stayed in Heri Heights all December with my family. I must say I have stayed in a lot of luxurious places and am usually quite fussy especially on cleanliness , but Heri Heights takes it to another level. The strengths of Heri Heights are that it feels so safe we stayed in a three bedroom and felt so secure and... More 

Was this review helpful? Yes
Reviewer
4 reviews 4 reviews
4 hotel reviews
4 of 5 stars Reviewed 2 weeks ago

The staff is very friendly, the location is convenient to most places, very quiet and rooms are very clean. The only unfortunate experience is that we ran into the GM on several occasions and he never greeted or even acknowledged us. Very unusual for someone in hospitality industry and in such a position.

Was this review helpful? Yes
WilliamNdoto, General Manager at Heri Heights Serviced Apartments, responded to this review

Dear Isaac/ Caroline, Thank you for your feedback. It is indeed regrettable that we did not get to meet during your stay with us. Please note that I am always open to meet up with all residing clients. All in all, I trust that we will get the opportunity to meet up the next time you make a booking with... More 

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Amazing luxurious new comfortable safe spacious hotel at an upscaled green suburb with excellent staff close to the centre of Nairobi. Highly recommended for any reason of stay for long or short term.

Review collected in partnership with this hotel

Was this review helpful? Yes 1
WilliamNdoto, General Manager at Heri Heights Serviced Apartments, responded to this review

Hi Michael, Thank you for your review, it was a pleasure to host you, your wife and your two children last month. We look forward to your next visit. Thank you. Kind regards, William Ndoto General Manager More 

Geneva, Switzerland
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed December 22, 2014

I Found My Stay At Heri Heights Very Enjoyable.I Was With My Wife For A Short Stay Since We Were In Nairobi For Business.The Staff Were Very Professional,Friendly And Their Flexible Check Out Time Just Made Things Better.The Prices Are Good Too.I Am Still Impressed.You Get What You Pay For.I'll Definitely Be Coming Back Again.

Was this review helpful? Yes 1
WilliamNdoto, General Manager at Heri Heights Serviced Apartments, responded to this review

Dear Mr. Marcellus, It is a pleasure to know that you enjoyed your stay with us. We look forward to receive your next reservation when you are in Nairobi. Thank you. Regards, William More 

Nairobi, Kenya
2 reviews
3 of 5 stars Reviewed December 5, 2014

I found the location of Heri Height so serene and amazing. The apartments are clean, well maintained and a good shower. Staff are very helpful and pleasant, where they do have a good chef. A plus I should say. Breakfast spread is excellent. Very good wifi connection. The only draw back was the lay out of the rooms as it... More 

Review collected in partnership with this hotel

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WilliamNdoto, General Manager at Heri Heights Serviced Apartments, responded to this review

Hi Kimudini, Thank you for your review which is well received. We hope to host you yet again during your next visit to Nairobi. Thank you. Regards, William Ndoto More 

Nairobi, Kenya
1 review
4 of 5 stars Reviewed November 26, 2014

Fancy environment near to center, we sure had one cozy night. Originally built as serviced apartment, Heri Heights provided relaxing environment and excellent meal. Room is spatious and clean. Fast free wifi is a plus. shortfalls : TV is too small for the room. No bath tub.

Review collected in partnership with this hotel

Was this review helpful? Yes
WilliamNdoto, General Manager at Heri Heights Serviced Apartments, responded to this review

Hi Mr. Jin, Thank you for your wonderful review. We have noted your concern on the size of the T.V. set as compared to the apartment size. In regards to the bathtub, please note that the larger Superior 3 bedroom units have bathtub fittings. All in all, it was a pleasure to host you and we look forward to hosting... More 

1 review
4 of 5 stars Reviewed November 26, 2014 via mobile

Nice hotel and great service. The room sizes are big. The hotel is old but well maintained. The only problem is mosquitos at night.Make sure your room is sprayed before you go to bed. The food is good. The location is ok.

Was this review helpful? Yes
WilliamNdoto, General Manager at Heri Heights Serviced Apartments, responded to this review

Dear Samuel, Thank you for your constructive feedback, which is much appreciated. Please note that we plan to finish the second phase of mosquito net installation by early next year. We trust that this will assist the prevention of mosquito disturbance. We do appreciate your booking and look forward to hosting you in the near future. Thank you. Regards, William... More 

Los Angeles, California
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed September 15, 2014

Heri Heights has a beautiful park like setting with mature trees and colorful flowers. The pool is a perfect place to relax. At the cafe you will find friendly staff and Sunday brunch can be enjoyed on the patio while listening to gospel music from the nearby church. But what makes Heri Heights a home away from home is the... More 

Was this review helpful? Yes
WilliamNdoto, General Manager at Heri Heights Serviced Apartments, responded to this review

Hi Christina, Good to hear you arrived home safe and sound. We realize your love for nature and we are happy to have fulfilled your passion. Thank you for your positive comments regarding the service and smiles received from staff from different sections of the operation. We trust our nature trails will cross paths again in future :) Kind regards,... More 

Atlanta, Georgia
Senior Reviewer
6 reviews 6 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed September 6, 2014

I spent 3 months at Heri Heights from June-August 2014. From the day I arrived, the staff bent over backwards to make my stay lovely! The property is lush and green with beautiful flowers throughout. Staff cleans every inch of the property daily...from stairs and walkways to the interior of each apartment. I felt very safe during my entire stay.... More 

Review collected in partnership with this hotel

Was this review helpful? Yes
WilliamNdoto, General Manager at Heri Heights Serviced Apartments, responded to this review

Hi Leigh Anne, Thank you for your great comments and wonderful pictures of the property...I never knew you were a natural born photographer in your other life :) :) All in all, it was a pleasure to have you around and please keep in touch. Kind regards, William Ndoto More 

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed September 5, 2014

Outstanding service and very clean and beautiful! The staff are the most friendly and professional that I have encountered. I felt very much at home for my 3 month stay! The Arboretum was a quick 10 minute walk.

Review collected in partnership with this hotel

Was this review helpful? Yes 1
WilliamNdoto, General Manager at Heri Heights Serviced Apartments, responded to this review

Hi Jill, Thank you, it was definitely a pleasure having you and the Merck group with us for the 3 months. We look forward to your next visit :) Kind regards, William Ndoto More 

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Additional Information about Heri Heights Serviced Apartments

Address: Kolobot Drive | off Arboretum Road, P.O. Box 48706, Nairobi 00100, Kenya
Location: Kenya > Nairobi
Price Range (Based on Average Rates): $$
Number of rooms: 46
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