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All 153 Nairobi B&Bs / inns

Heri Heights Serviced Apartments

Kolobot Drive | off Arboretum Road, P.O. Box 48706, Nairobi 00100, Kenya (Nairobi Central Business District)
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Heri Heights Serviced Apartments
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86%
Ranked #18 of 153 Nairobi B&B and Inns
A recent review
5 of 5 stars reviewed 1 week ago
AFT007 Nairobi, Kenya
  • Overview
  • Reviews (15)
  • Photos (27)
  • Amenities
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  • Room tips (7)
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15 people have reviewed this hotel

Traveler rating
    11
    2
    1
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    1
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2
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8
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (7)
Date | Rating
  • English first
  • Any
English first
Nairobi, Kenya
Reviewer
3 reviews 3 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

Great place. So much green and trees in and around the hotel. Beautiful. Quiet. Big swimming pool. This place is probably my favorite when I'm in Nairobi. Great beds and spacious apartments. Wi-fi was also the fastest, compared to other Nairobi hotels. And very helpful staff, always smiling. The staff even lend me 100 shilling when my taxi didn't have... More

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Lagos, Nigeria
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed June 5, 2014

My husband and I stayed at Heri for 6 days and we had an excellent time. Room service was on time, wifi was excellent. We stayed at the Attic Executive room. Breakfast was very tasty and the staff were friendly. We also got a bouquet of rose flowers and a card from the staff on our anniversary. The sheets and... More

Was this review helpful? Yes 1
WilliamNdoto, Manager at Heri Heights Serviced Apartments, responded to this review

Dear Ifejorlah, Thank you for your feedback and it was a pleasure to have you stay with us during your special occasion. Once again, congratulations on your anniversary and we look forward to many more visits. Kind regards, William Ndoto More

Nairobi, Kenya
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed May 4, 2014 via mobile

We visited the restaurant yesterday, the waiter service was slow and the food was definitely off. At least three of our party were sick. Further, we found a dead rat in the compound. Was definitely not a good experience. The grounds are absolutely beautiful though.

Was this review helpful? Yes 2
WilliamNdoto, General Manager at Heri Heights Serviced Apartments, responded to this review

Dear Andrew, Kindly note we deeply regret your experience and I would like to assure you that we have since enhanced our food hygiene control measures to ensure we do not have a recurrence of the same. Thank you for your constructive feedback and we look forward to host you again in the near future so as to reassure you... More

Germany
Reviewer
3 reviews 3 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed April 12, 2014

Heri Heights is a little oasis in the middle of hectic Nairobi. As soon as you come through the gate, a sense of calm overcomes you. The greenery around the apartments is lush and very well kept, the pool is a great size and allows you to swim laps. The staff is incredibly friendly and very helpful with any requests... More

Review collected in partnership with this hotel

Was this review helpful? Yes 3
WilliamNdoto, General Manager at Heri Heights Serviced Apartments, responded to this review

Dear Sanne, Thank you for your feedback and it is good to know you enjoyed your stay with us and we look forward to hosting you during your next visit to Nairobi. Kind regards, William Ndoto More

Dubai, United Arab Emirates
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 31, 2014

I returned to Heri Heights again because of its fantastic and quiet location. I am so glad because it was as clean and fresh as I remembered from the last time and its convenience to all the amenities in Nairobi. The staff and management were very helpful and friendly and I felt safe and comfortable throughout my stay. I don’t... More

Was this review helpful? Yes 1
WilliamNdoto, General Manager at Heri Heights Serviced Apartments, responded to this review

Dear Mr. Wael, It was a indeed pleasure to host you again at Heri Heights and we appreciate your repeat visit. We look forward to hosting you yet again. Karibu sana !! Regards, William Ndoto More

Nairobi, Kenya
1 review
5 of 5 stars Reviewed March 26, 2014

This is a home away from home. Comfortable, clean and friendly and yet at the same time a good place to escape from the busy city surrounding. Wifi available, small gym and pool in the event one needs to work out.

Review collected in partnership with this hotel

Was this review helpful? Yes
WilliamNdoto, General Manager at Heri Heights Serviced Apartments, responded to this review

Hi Tina, Thank you for your comments, it was a pleasure hosting you during your stay and we look forward to many more visits. Kind regards, William More

Jamaica
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed March 9, 2014

My fiancée and I got lucky to get this apartments and its been absolutely stunning. We were given a studio right by the beautiful pool and a nice gym to go with it too. Staff are very professional and friendly starting with the lady who checked us in Julister plus most of the reception staff whom I've met to Beatrice... More

Was this review helpful? Yes
HeriHeightsMgt, General Manager at Heri Heights Serviced Apartments, responded to this review

Dear Sovy, It is with great joy that we met and exceeded your expectations during your stay at Heri Heights. It was indeed a pleasure hosting both you and your fiancée (congratulations are in order). We continue to thrive to improve our services and facilities and standards in the Palm Cafe has since improved considerably. I trust that we will... More

Washington, DC
Senior Contributor
23 reviews 23 reviews
15 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed February 23, 2014

Heri Heights is very close to many of the NGOs located in Westlands area of Nairobi and a 500ks taxi ride from Sarit Centre where you can shop for your own food which you can cook in your own kitchen unit provided in each of the apartments. These are designed for longer stays, for those of us who come to... More

Was this review helpful? Yes
HeriHeightsMgt, General Manager at Heri Heights Serviced Apartments, responded to this review

Dear Glenn, It was a pleasure to host you and your colleagues during the 10 days or so you were residing with us. Kindly note that we now have a new Head Chef who brings in a wealth of experience and trust that meals at the Palm Cafe will be enjoyable and timely. Please do not hesitate to try the... More

Nairobi, Kenya
1 review
5 of 5 stars Reviewed February 21, 2014

We decided to do a small getaway from the kids over Valentine's without going outta town. The staff actually served us dinner (all 3 courses) in our room upon request! We of course really like the accommodation offering and the staff was all great: willing, polite and available. Breakfast was superb and not like any other similar place we've tried... More

Review collected in partnership with this hotel

Was this review helpful? Yes
HeriHeightsMgt, General Manager at Heri Heights Serviced Apartments, responded to this review

Dear Claire, Thank you for your positive feedback. It is a pleasure to know we flared up your Valentine's Day getaway and trust that you will be back for our upcoming Easter promotion. Thank you for your stay and we look forward to hosting you again. Kind regards, William Ndoto More

2 reviews
5 of 5 stars Reviewed December 25, 2013

Located in a quiet area in Nairobi, very impressed with the quality of accommodation at heri heights, great atmosphere for relaxing, very good service & friendly management. Will definitely come back again & do recommend this great place!

Was this review helpful? Yes
HeriHeightsMgt, General Manager at Heri Heights Serviced Apartments, responded to this review

Dear Nagib, Thank you for your review. We look forward to hosting you during your next visit to Nairobi. Kind regards, William Ndoto More

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Additional Information about Heri Heights Serviced Apartments

Address: Kolobot Drive | off Arboretum Road, P.O. Box 48706, Nairobi 00100, Kenya
Phone Number:
Location: Kenya > Nairobi > Nairobi Central Business District
Price Range (Based on Average Rates): $$
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27 photos of this hotel

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Amenities

Bar / Lounge Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Shuttle Bus service Suites Swimming Pool
Official Description (provided by the hotel)
Heri Heights Serviced Apartments neighbours the Nairobi Arboretum and State House, and is a short drive away from some of Nairobi’s hottest entertainment spots. Heri Heights also offers stylish Serviced Apartments with distinctive hospitality for a memorable travel experience. Cozy home furnishings and comforts of a modern lifestyle - an urban haven for city living - featuring a choice of 46 apartments, each with a distinctive layout; Studios, Deluxe One-bedrooms, Executive Two-bedrooms and Superior Three-bedroom apartments. ... more   less 
Number of rooms
46

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