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PrideInn Hotel Lantana Suites

East Church Road, Westland's, Nairobi 00200, Kenya
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PrideInn Hotel Lantana Suites
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53 Reviews from our TripAdvisor Community

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Traveler rating
    28
    12
    6
    2
    5
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3
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38
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (25)
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London, England, United Kingdom
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I had originally booked the Westland's Pride Inn but on reaching there I was told they had overbooked and I was shunted to this place. It a good hotel if you are on business. There was a swimmingpool and other spa facilities but I did not have time to use it.

Was this review helpful? Yes
Mkenya1, Manager at PrideInn Hotel Lantana Suites, responded to this review

Dear YourExcellency Thank you for the positive feedback regarding your stay albeit unplanned at PrideInn Lantana. We at PrideInn Hotels maintain the same standards in all our hotels & hope that you will be able to sample our other hotels in future. Best Regards Natasha W. GM More 

Kigali, Rwanda
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Been here in February this year and I was delighted, same to this last visit in June. They are consistent and very professional. Food tasted the same and rooms well maintained and clean. They got a new manager. That was the only visible difference. Otherwise, I will still keep coming back

Was this review helpful? Yes
Mkenya1, Manager at PrideInn Hotel Lantana Suites, responded to this review

Dear Travellingchef1980, Thank you for the positive feedback. I am happy to read that our food & service quality has always met your expectations. We thank you for your loyalty to the PrideInn brand & assure you of consistency in service delivery. Best Regards Natasha W General Manager More 

Nairobi Region, Kenya
1 review
5 of 5 stars Reviewed 3 weeks ago

We went for an after christening party at the lantana hotel with family I must say I usually pass by every week and I didn't think much of the hotel I have to say I was very impressed by the high level of service The staff were very attentive and friendly The food was very scrumptious and very tasty I... More 

Was this review helpful? Yes
Mkenya1, General Manager at PrideInn Hotel Lantana Suites, responded to this review

Dear taliahpete, Thank you for the positive feedback. I am happy to read that your function went on well here at PrideInn Lantana & we look forward to the two other planned ones. Asante Sana Natasha W General Manager More 

Moshi, Tanzania
2 reviews
5 of 5 stars Reviewed June 17, 2015

I was offered a complimentary from a sister hotel for a health club treat ant Pride Inn Lantana and just how amazing this place is. In the middle of opulent estate with maximum security. The spa is well equipped with a terrific masseur and gym instructor. Stunningly, the swimming pool, quarter Olympic size! is in the middle of the hotel... More 

Was this review helpful? Yes
Eugen T, Manager at PrideInn Hotel Lantana Suites, responded to this review

Dear Kakande G, We are most grateful for your review of our PrideInn Lantana facilities. At PrideInn, we strive to ensure that guests get value for their money & enjoy their stay. I will pass your sentiments to the Gym & Spa team at Lantana & look forward to hosting you in future. Best Regards Natasha W. General Manager More 

Bulawayo, Zimbabwe
Level Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed June 11, 2015

I was booked here shortly as i was enroute out of Nairobi. the room was very smart and enabled me to rest for a bit. I was not that impressed with the breakfast as all the things like scones and pastries were rather not fresh(mayb it was just a bad day for them).

Was this review helpful? Yes
Eugen T, Manager at PrideInn Hotel Lantana Suites, responded to this review

Dear Shamiso Thank you for sharing your review on TripAdvisor. We are glad that you liked the room. We always strive to improve on the quality of food served to our guests & are looking into the concern raised about breakfast. We look forward to hosting you again in future. Best Regards Natasha General Manager More 

Washington DC, District of Columbia
Level Contributor
37 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
3 of 5 stars Reviewed June 8, 2015

First, if you book at a PrideInn, make sure you know which one. My taxi first dropped me at the wrong one, and they are all a bit different. Also, location is everything in booking a Nairobi hotel because the traffic is so bad (imagine bad and then quadruple). Book near to the things you want to do. Lantana seems... More 

Was this review helpful? Yes
PRIDEINN_12, Manager at PrideInn Hotel Lantana Suites, responded to this review

Thank you so much for your candid feedback. We do appreciate your choice to stay with prideInn and bringing the issues to our attention. We have taken note of your concerns including our gardens and coffee and overall cuisine. Kindly do not hesitate to stay with us next time you are in Nairobi, we promise hassle free and value for... More 

Minnesota
Level Contributor
91 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
5 of 5 stars Reviewed May 20, 2015

Stayed here 2 nights. 4 rooms. My room had a leak in the bathroom but they fixed it right away. The food was good the room were very nice. You have a small kitchen with stove and refrigerator, tv and wifi. The bed was a little hard for me but others in my group said there's was fine.They don't have... More 

Was this review helpful? Yes 1
PRIDEINN_12, Manager at PrideInn Hotel Lantana Suites, responded to this review

We are so glad you could write us a review on TripAdvisor. We are humbled by your praise and we are sure to host you soon. It was nice hosting you. Lawrence Kinyua More 

Gurgaon, India
Level Contributor
47 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed May 20, 2015

It is my preferred place to stay while in Nairobi. You are made to feel so welcome !!!! These are actually suites and some of them even have the full range of kitchen utensils for you to rustle up something should you wish. The best part of this property is the staff. Helpful, friendly, with a ready smile, you really... More 

Was this review helpful? Yes 1
PRIDEINN_12, Manager at PrideInn Hotel Lantana Suites, responded to this review

We are delighted you liked our food and the facility in general. More so, the staff and service. It was pleasure hosting you and we do hope to see you soon. Lawrence Kinyua More 

2 reviews
5 of 5 stars Reviewed April 27, 2015

Though a short stay, I had a Great experience. My suite was quiet and serene and indeed home away! Service was excellent! Loved it and keep it up! . Will come back for a long stay. Must be the place to stay while in Nairobi and particularly in Westlands!

Review collected in partnership with this hotel

Was this review helpful? Yes
PRIDEINN_12, Manager at PrideInn Hotel Lantana Suites, responded to this review

Thank you so much for your wonderful review and appreciating our services. We are very honored and excited every time we read an excellent review. We wish you well and we do hope to see you again soon. Lawrence Kinyua More 

Bedford, Texas
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed April 24, 2015

we visited nairobi in march and stayed at this hotel. there was no hot water coming in shower and we told the manage about it and nothing was done. there is no ac in the rooms.we were two people in room and only one bath towel. we also stayed two nights at pride inn rhapta ,there also we had same... More 

Was this review helpful? Yes
PRIDEINN_12, Manager at PrideInn Hotel Lantana Suites, responded to this review

Thank you so much for taking time to highlight a couple issues that did not go well during your stay with us. Gladly, management took time to go through your review and several changes have been implemented to ensure guest experience. We have reinforced out team and great improvement on room water heating as well as menu variety and quality.... More 

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