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PrideInn Hotel Lantana Suites

East Church Road, Westland's, Nairobi 00200, Kenya
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1 room 1 guest
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PrideInn Hotel Lantana Suites
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61 Reviews from our TripAdvisor Community

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Traveler rating
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    8
    3
    5
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (26)
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    (11)
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Chuka, Kenya
1 review
5 of 5 stars Reviewed yesterday NEW

The hotel is clean. The meals were very nice and above all the placement of the hotel is quite serine. Its important to maintain the quality of the service. Water was very well hot. Timely meals always.

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Nairobi, Kenya
1 review
5 of 5 stars Reviewed 5 days ago NEW

it is a good environment, food was nice, rooms were excellent, hall and was wonderful, swimming pool so friendly and comfortable. it is accessible since it is near sarit center, westerland and secure.

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Underhill, Vermont
1 review
3 of 5 stars Reviewed 1 week ago

My organization used PrideInn Lantana for a workshop and lodging for about six people for a week during a conference in Nairobi. The hotel provided very good value, a convenient location, and generally spacious grounds and very large rooms. The conferencing facilities were perfectly suitable, rooms comfortable, and breakfast adequate. Overall the product was good value and convenient. Hotel staff... More 

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Mkenya1, Manager at PrideInn Hotel Lantana Suites, responded to this review

Dear frednelson, Thank you for the feedback on TripAdvisor. We greatly appreciate your feedback on Lantana Suites, as it helps us to improve and provide a better experience. I noted your concern on the short shower cord and am happy to say that we changed them. There is nothing like a warm shower after a long day. Renovations were also... More 

Nairobi, Kenya
1 review
5 of 5 stars Reviewed 1 week ago

I liked the hospitality offered by Pride Inn Hotel Lantana staff in all sectors. The rooms, conference facilities and the food as well as beverages were very excellent. Congratulations and keep up the good work...Cheers!

Review collected in partnership with this hotel

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Mkenya1, Manager at PrideInn Hotel Lantana Suites, responded to this review

Dear damaKarungo, Thank you for the feedback on TripAdvisor. We are happy to read that your expectations were met on your stay at PrideInn Lantana. I have also noted your concern on the balcony set up & cleanliness & would like to invite you back to experience the changes we have made. Kind Regards Natasha W. General Manager More 

Arusha, Tanzania
Level Contributor
51 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We booked a 2 bedroom suite which was fab and came with little extras like flat screen TV, lounge and a small kitchen with tea and coffee making facilities and a small, brilliant little fridge. Break fast was included and although it was really busy and they ran out of food items, within 5 mins it was all replenished. The... More 

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Mkenya1, Manager at PrideInn Hotel Lantana Suites, responded to this review

Dear SandraKaribu, Thank you very much for the positive feedback. At PrideInn, we strive to keep our brand promises by ensuring our guests get 5 star value at 3 star prices. I will be sure to pass your compliments to the team. Looking forward to hosting you again at PrideInn Lantana. Best Regards Natasha W. General Manager More 

Accra, Ghana
1 review
5 of 5 stars Reviewed 3 weeks ago

Dedicated, hard working, friendly and helpful staff, excellent ambience, outstanding facilities, fantastic food. Thank you for making me feel welcome! Keep up the good work and look forward to seeing you all on my next visit to Kenya

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Mkenya1, Manager at PrideInn Hotel Lantana Suites, responded to this review

Dear thandiwec, Thank you very much for the review on TripAdvisor. I have noted that your stay with us was to your expectations & that you look forward to booking with us again. I will be sure to pass the compliments to the staff. Thank you very much. Karibu Tena Natasha W. General Manager More 

Kisumu, Kenya
Level Contributor
3 reviews
3 hotel reviews
3 of 5 stars Reviewed 3 weeks ago

Silent and comfortable accommodation at Pride Inn Lantana Suites. But there is need to improve on the meals especially breakfast in terms of quantity and quality. Quite accessible from town or Westlands and good security to boot.

Review collected in partnership with this hotel

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Mkenya1, Manager at PrideInn Hotel Lantana Suites, responded to this review

Dear Charles A, Thank you very much for the review on TripAdvisor. We appreciate the positive feedback & also have noted the concern regarding meal quality & quantity. Please rest assured that we have addressed the same & would like you to stay with us again to experience the new menu we have introduced. Kind Regards Natasha W. General Manager More 

Dar es Salaam
Level Contributor
3 reviews
3 hotel reviews
2 of 5 stars Reviewed 3 weeks ago

It's my second time stays in this hotel. I booked 12 nights straight in 3-4 weeks ahead. Turns out they put me into a room right at parking lot which you can enjoy the noise whole night. After my request, they move me to another room which had no hot water more then 30 sec. Also the from desk would... More 

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Mkenya1, Manager at PrideInn Hotel Lantana Suites, responded to this review

Dear Samantha H, Thank you very much for the feedback through TripAdvisor. To address the concerns you have raised & in order to improve guest experience, we have added 2 more solar panels. Your stay with us will definitely be better & be assured of constant supply of hot water in your room. We have also added the number of... More 

London, England, United Kingdom
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed July 20, 2015

I had originally booked the Westland's Pride Inn but on reaching there I was told they had overbooked and I was shunted to this place. It a good hotel if you are on business. There was a swimmingpool and other spa facilities but I did not have time to use it.

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Mkenya1, Manager at PrideInn Hotel Lantana Suites, responded to this review

Dear YourExcellency Thank you for the positive feedback regarding your stay albeit unplanned at PrideInn Lantana. We at PrideInn Hotels maintain the same standards in all our hotels & hope that you will be able to sample our other hotels in future. Best Regards Natasha W. GM More 

Kigali, Rwanda
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed July 11, 2015

Been here in February this year and I was delighted, same to this last visit in June. They are consistent and very professional. Food tasted the same and rooms well maintained and clean. They got a new manager. That was the only visible difference. Otherwise, I will still keep coming back

Was this review helpful? Yes
Mkenya1, Manager at PrideInn Hotel Lantana Suites, responded to this review

Dear Travellingchef1980, Thank you for the positive feedback. I am happy to read that our food & service quality has always met your expectations. We thank you for your loyalty to the PrideInn brand & assure you of consistency in service delivery. Best Regards Natasha W General Manager More 

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