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Eka Hotel Nairobi

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Mombasa Road, Nairobi 27695 - 00506, Kenya
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1 room 1 adult
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Eka Hotel Nairobi
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440 Reviews from our TripAdvisor Community

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1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW via mobile

I have been to Nairobi a few time on business The best place I git to stay in was the Eka hotel in mombasa Road There staff was great there service was excellent And the 2nd time I returned to the Eka the staff remembered my name The one breakfast shef Anthony went out of his way to try and... More 

Helpful?
1 Thank phillip n
New York City, New York
1 review
4 of 5 stars Reviewed 3 days ago NEW

This hotel is located close to the Jomo Kenyatta airport. It saves me from traffic jams from/to Nairobi. Avoid at all costs having dinner after 10PM Each time I did my food was burnt or somehow spoiled. It took an insistent complaint to Mr. Reuben Shivachi - Night Manager - to get him to write down a steak cooked to... More 

Review collected in partnership with this hotel

Helpful?
Thank JamesMarlow007
EkaHotel, Director of Sales at Eka Hotel Nairobi, responded to this review

Dear JamesMarlow007 Thank you for taking the time to review your stay with us. I would like to apologize for not meeting your expectations during your last stay at The Eka Hotel. Your feedback is very important to us. Thank you for your positive response on our breakfast variety and location away from traffic.Please rest assured that we are taking... More 

Level Contributor
30 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

This hotel is conveniently located close to the airport. The rooms were spacious and clean. The bed was very firm. We declined the option to include breakfast in the price of the room. This is a smart choice if you don't want the full breakfast - choosing the hot items doubles the cost. There were plenty of items on the... More 

Helpful?
Thank Bibblet
EkaHotel, Director of Sales at Eka Hotel Nairobi, responded to this review

Dear Bibblet Thank you for your positive comments. I am so glad to hear that you enjoyed your stay with us! I hope your next stay is just around the corner. Call us if there is anything we can help you with. Warm Regards More 

Las Vegas, Nevada
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 3 days ago NEW

Spent a couple nights in the EKA hotel recently. The highlight of the stay was the staff. Without exception, they are pleasant, helpful and will bend over backwards to serve you. The hotel facilities are about 3-4 star quality. The common areas are well kept and nicely furnished. The rooms are on the smallish side, but entirely adequate. Location is... More 

Helpful?
Thank Jeff R
EkaHotel, Director of Sales at Eka Hotel Nairobi, responded to this review

Dear Jeff R Thank you for taking the time to review your stay with us. I am very pleased to hear that our staff made your stay pleasant. We do take pride in catering to our guests' needs the best way we can. I greatly appreciate your comments about aspects of the room that need updating. In taking great care... More 

london
Level Contributor
89 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

We had a conference at this hotel so I spent a concentrated time at this hotel. The one thing that was annoying was my bill came through on my credit card sporadically , which might not have been the hotel's fault at all. The rooms were clean, wifi was sketchy. There was a lot of building work going on so... More 

Helpful?
Thank brooksie22
EkaHotel, Director of Sales at Eka Hotel Nairobi, responded to this review

Dear brooksie22 Thank you for taking the time to tell us about your experience at our hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies for the building work going on during your conference. At Eka Hotel, we strive to provide a superior service experience for every customer; therefore... More 

Kampala, Uganda
1 review
5 of 5 stars Reviewed 4 days ago NEW

I enjoyed my stay at EKA Hotel. There hotel services were good. But for easy Identification of workers, they should wear name tags. The location for the hotel is good if you are tourist. It's on airport road, It's very clean.

Review collected in partnership with this hotel

Helpful?
Thank lemmy810
EkaHotel, Director of Sales at Eka Hotel Nairobi, responded to this review

Dear Lemmy810 Thank you very much for taking the time to review our property. I am glad that you enjoyed our services. It is Company policy that every Staff wears there name badge at all times. We are working to ensure this is done for ease of identification. Our sincere apologies for that. Be rest assured we are taking necessary... More 

London, United Kingdom
Level Contributor
70 reviews
53 hotel reviews
common_n_hotel_reviews_1bd8 90 helpful votes
3 of 5 stars Reviewed 1 week ago

I've mixed feelings about this hotel. The rooms are perfectly pleasant - indeed very nice- it's efficiently run, there is free wifi which is good, and it's perfectly located between the international and national airports if that's what you need/are looking for (indeed given Nairobi traffic if you arrive late at the international airport and are heading early the next... More 

Helpful?
Thank H_Alst0n
EkaHotel, Director of Sales at Eka Hotel Nairobi, responded to this review

Dear H_Alst0n Thank you very much for taking the time to review your stay with us. I would like to apologize for not meeting your expectations and for the unfortunate incident during your last stay at The Eka Hotel. Your feedback is very important to us. Please rest assured that we are taking the appropriate measures to make better our... More 

Northern California
Level Contributor
57 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 122 helpful votes
4 of 5 stars Reviewed 1 week ago

I stay at the Serena on my annual trip to Nairobi. But when I had less than 24 hours before heading back to Europe. A colleague suggested that I try the Eka because of its proximity to the airport. The hotel is fine. It could be anywhere - that is, there is little "African" ambience. Two criticisms: the beds really... More 

Helpful?
Thank JP&mom
EkaHotel, Director of Sales at Eka Hotel Nairobi, responded to this review

Dear JP&Mom Thank you very much for your candid review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. I greatly appreciate your comments about aspects of the room. Please rest assured that we are taking the appropriate measures to make better our services for... More 

Dekalb
Level Contributor
15 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The very best:- very convenient for getting in and out of Nairobi (very close to the Kenyatta International Airport) without the risk of getting stuck in the traffic and loose your plane! Not as expensive as some of the others close by! Good and clean rooms, good buffet breakfast, reasonable swimming pool, small gym, free and good Wi-Fi in the... More 

Helpful?
Thank Walter T
EkaHotel, Director of Sales at Eka Hotel Nairobi, responded to this review

Dear Walter T I appreciate your positive feedback about our hotel. We do take pride in catering to our guests' needs the best way we can. If you're traveling to our area again soon, don't hesitate to call us. Thank you Warm Regards More 

Epsom, Surrey, England
Level Contributor
273 reviews
109 hotel reviews
common_n_hotel_reviews_1bd8 338 helpful votes
4 of 5 stars Reviewed 2 weeks ago

'Very Good' is probably a tad high, but this was definitely better than Average, and there is no mid-point ! With an ETA at Nairobi Int'l (NBO) of 20.30 or so, we did not want to take the time and schlep all the way into the City, so with advice from our Travel Agent, we opted for this place. Since... More 

Helpful?
Thank Safariholic
EkaHotel, Director of Sales at Eka Hotel Nairobi, responded to this review

Dear Safariholic. Thank you very much your positive feedback about our hotel. We do take pride in catering to our guests' needs the best way we can. If you're traveling to our area again soon, don't hesitate to call us for a full Eka experience. We look forward to your next visit. Thank you Warm Regards More 

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