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Reata Serviced Apartments

#15 of 129 Hotels in Nairobi
Certificate of Excellence
Hotel website
Ralph Bunche Road | P.O.Box 540-00621, Nairobi 00621, Kenya
Special Price
15% off room rate
Reata Serviced Apartments
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Ranked #15 of 129 Hotels in Nairobi
Certificate of Excellence
A recent review
4 of 5 stars Reviewed September 15, 2014
Shee254 Houston, Texas
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52 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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There are newer reviews for Reata Serviced Apartments
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Houston, Texas
Level Contributor
2 reviews
4 of 5 stars Reviewed September 15, 2014

The place is just as it looks online. It's very modern with all the amenities one needs for cooking. It's serviced thus cleaned daily if you want. It's fairely quiet and very close to the Central Business District. Great Stay!

Review collected in partnership with this hotel

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Michael K, General Manager at Reata Serviced Apartments, responded to this review

Dear Shee254 Thank you very much for your review. Our team is delighted that you enjoyed your stay at Reata. We are really greatful for choosing Reata and look forward to welcoming you back. Kind Regards Michael K General Manager- Reata Serviced Apartments More 

Lusaka, Zambia
Level Contributor
12 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed August 28, 2014

Conveniently located in a good neighborhood and easy access to many places such as malls, restaurants, entertainment, ATMs etc. The apartments are clean, cosy and comfortable with all the necessary trappings which make a guest feel at home as opposed to the "sterile" atmosphere of hotels. Minor setback is the non availability of an elevator to the 2nd & 3rd... More 

Was this review helpful? Yes
Michael K, General Manager at Reata Serviced Apartments, responded to this review

Dear GoodDoc911 Thank you for taking time to write your review. We value your views and glad that you enjoyed your stay. Thank you once again for your feedback and look forward to welcome you again. Kind Regards Michael K General Manager- Reata Serviced Apartments More 

Perth
Level Contributor
17 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed August 17, 2014

Reata Had a great stay at this place for 1 night en route to a safari drive. Staff were excellent, rooms were great - very big & clean - the restaurant is very, very nice for breakfast, lunch and dinner.. Also nice coffee! The restaurant has an outdoor area which is nice, as well as an outdoor seating area upstairs... More 

Review collected in partnership with this hotel

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Michael K, General Manager at Reata Serviced Apartments, responded to this review

Dear MatthewJonRichards Thank you for sharing your views on our apartments. We are happy to have met your expectations. It was a pleasure hosting you and look forward to welcoming you again. Thank you once again for your feedback. Kind Regards Michael K General Manager- Reata Serviced Apartments More 

Dar es Salaam, Tanzania
Level Contributor
8 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
5 of 5 stars Reviewed July 31, 2014

Stayed a couple of times, and will keep going back. The location is great, breakfast is good and most of all, the apartments are kept very clean. The CBD is very accessible and so are most of the malls and some good restaurants. The area is serene and despite being next to the road, there isn't too much traffic, hence... More 

Was this review helpful? Yes
Michael K, General Manager at Reata Serviced Apartments, responded to this review

Dear Steve K Thank you for your review. We are happy that you enjoyed your stay. Our commitment and values is to exceed customers expectation. Thank you for choosing Reata Serviced Apartments as your home away from home. We look forward to welcome you back. Kind Regards Michael K General Manager- Reata Serviced Apartments More 

Ahaus, Deutschland
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed May 18, 2014

The Serviced Apartments are a very nice place to stay. The apartments are fully equipped, so you can cook your own meals. But the food in the restaurant is great, so do not miss it. Staff is very friendly and helpfull. I would always come back and stay here. Perfect!

Was this review helpful? Yes 1
Michael K, General Manager at Reata Serviced Apartments, responded to this review

Dear Stegemann Thank you for your review dated 18th May 2014. We were glad that you had a memorable stay with us and enjoyed our hospitality and food at our Bamboo restaurant. It was a pleasure to host you and look forward to your return visit. Kind Regards Michael K General Manager- Reata Serviced Apartments More 

Johannesburg, South Africa
Level Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed May 13, 2014

Stayed for a week on business with the usual moving targets of such a trip. The Reata became a second home from home. I stayed in a one bedroom apartment that was well appointed and clean. The Reata is a personal place with attention to detail and is walking distance to the city centre. The tv worked OK and the... More 

Review collected in partnership with this hotel

Was this review helpful? Yes
Michael K, General Manager at Reata Serviced Apartments, responded to this review

Dear RTW999 We appreciate the time taken to give us your feedback It is such a pleasure to read that Reata is your home away from home. We look forward to hosting you soon. Kind Regards Michael K General Manager- Reata Serviced Apartments More 

Quatre Bornes, Mauritius
1 review
5 of 5 stars Reviewed May 11, 2014

very good apartment and personnel very friendly. good food. food service attentive to what i want to eat as i am vegetarian. must replace windows with aluminium ones so as to prevent too much noise from outside-the streets.

Review collected in partnership with this hotel

Was this review helpful? Yes
Michael K, General Manager at Reata Serviced Apartments, responded to this review

Dear Dirish Thank you for taking time to write your review dated 11th May 2014. We have taken note of your concerns and will definitely address them. Thank you for your continued patronage, we are always delighted to host you. We definitely look forward to your return visit. Kind Regards Michael K General Manager- Reata Serviced Apartments More 

Level Contributor
15 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed April 24, 2014

We opted to stay here instead of the usual hotels and we are beyond pleased with our choice. Elizabeth the hostess and the rest of the team were incredibly helpful. The breakfast is amazing. The apartment was of such high standard. Very clean, modern and just fantastic. I would come back again.

Was this review helpful? Yes
Michael K, General Manager at Reata Serviced Apartments, responded to this review

Dear Blessing G Your review is highly apreciated. It was a pleasure hosting you and we are delighted to hear that you enjoyed every moment of your stay. We look forward to welcoming you back. Kind Regards Michael K. General Manager- Reata Serviced Apartments. More 

Helsinki, Finland
1 review
5 of 5 stars Reviewed April 10, 2014

I spotted Reata Apartments a week before our visit to Nairobi, and I must say I haven't received as good of a ratio between money & value in a long time. I felt relaxed and the service was great. It was like staying in a second home!

Review collected in partnership with this hotel

Was this review helpful? Yes
Michael K, General Manager at Reata Serviced Apartments, responded to this review

Dear Jussi Thank you for sharing your views on our apartment. We are happy to have met your expectations. It was a great pleasure hosting you and look forward to welcoming you again. King Regards Michael K General Manager- Reata Serviced Apartments More 

New York
Level Contributor
7 reviews
3 hotel reviews
5 of 5 stars Reviewed March 30, 2014

So it took me a while to sit down and write this, but I had to say a few things about my third stay at my favorite place in Nairobi! The high standards of maintenance continue to impress. Some repairs were being made to the stairs when I was there in August 2013. All areas were impeccably clean. Fresh flowers... More 

Was this review helpful? Yes
Michael K, General Manager at Reata Serviced Apartments, responded to this review

Dear Toothist Thank you so much for your review. Our team is delighted that you enjoyed your stay at Reata. We have noted your concerns and we are in the process of addressing them permanently. We endeavor to provide all round customer satisfaction. So for the mattress kindly share with us your specification and we will make sure we have... More 

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