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Reata Serviced Apartments

#15 of 134 Hotels in Nairobi
Certificate of Excellence
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Ralph Bunche Road | P.O.Box 540-00621, Nairobi 00621, Kenya
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1 room 1 guest
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Reata Serviced Apartments
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52 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (12)
Date | Rating
  • English first
  • Italian first
  • Polish first
  • Any
English first
  • All months
    (52)
  • Mar-May only
    (12)
  • Jun-Aug only
    (15)
  • Sep-Nov only
    (18)
  • Dec-Feb only
    (7)
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Alberta, Canada
1 review
4 of 5 stars Reviewed July 7, 2015

i liked my stay near the city but the traffic and the drainage on the road you cant take walks to unwind.but overall reata is amazing.quiet place for thinkers to sink in their solitude plus not crowded clean good breakfast and clean and

Review collected in partnership with this hotel

Was this review helpful? Yes
Michael K, General Manager at Reata Serviced Apartments, responded to this review

Dear Curtis M Thank you very much for taking time to write your review. We are glad that you enjoyed our food and service.We look forward to welcoming you back again. Kind Regards Michael K General Manager- Reata Serviced Apartments. More 

Poitiers, France
2 reviews
4 of 5 stars Reviewed June 19, 2015

a central, accommodation, but not too close to the city centre. Morning traffic can be quiet bad, but this is the same everywhere in the city. I would definitely recommend this place to anyone................................................................................................................

Review collected in partnership with this hotel

Was this review helpful? Yes
Michael K, General Manager at Reata Serviced Apartments, responded to this review

Dear Julian H Thank you very much for your review, we are glad that you had an excellent stay at Reata. Thank you once again and looking forward to welcoming you back. Kind Regards Michael K General Manager- Reata Serviced Apartments More 

Nairobi, Kenya
Level Contributor
3 reviews
3 hotel reviews
5 of 5 stars Reviewed June 2, 2015

I stayed here in late 2012 for two nights and its a great injustice that i have never written a review. I have however been visiting their restaurant and i have always loved going there. The staff are well trained and the place is just 1.5 kms from the city. I have heard no complaints from my clients who stay... More 

Was this review helpful? Yes
Michael K, General Manager at Reata Serviced Apartments, responded to this review

Dear Eddie, Thank you very much for taking time to post your feedback. We are glad that you enjoyed our service, food and homeliness of the apartment. We look forward to welcoming you back again. Kind Regards, Michael k General Manager- Reata Serviced Apartments More 

Houston, Texas
1 review
5 of 5 stars Reviewed February 16, 2015

I spent 10 nights at Reata and was very pleased with the facility. The rooms were comfortable , clean and very spacious. While not situated in the CBD it is about a 15-20 minute walk into town. I made this trek many times without incident. Reata is located on quiet tree lined street in a nice part of Nairobi. The... More 

Was this review helpful? Yes
Michael K, General Manager at Reata Serviced Apartments, responded to this review

Dear VRT-51 Thank you very much for your review. We are glad that you had an excellent stay at Reata. I will share your compliments with my colleagues. Thank you once again and looking forward to welcoming you back. Kind Regards Michael K General Manager- Reata Serviced Apartments. More 

Christchurch, New Zealand
1 review
5 of 5 stars Reviewed February 9, 2015

The Reata is the perfect place to stay if you don't need to be right in the heart of the city (it's about a 15 minute walk to the central city area - easy and pleasant with a park en route). The apartment we had was spotlessly clean and nicely appointed; every staff member we interacted with was friendly and... More 

Review collected in partnership with this hotel

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Michael K, General Manager at Reata Serviced Apartments, responded to this review

Dear Jocelynh233, Thank you very much for your review. We are glad that you had an enjoyable stay at Reata and endeavor to maintain the consistency in the quality of service in all areas. We have noted your feedback on the noise from the construction site nearby. We are in constant communication with the developer and The National Environmental Management... More 

New York
Level Contributor
7 reviews
3 hotel reviews
5 of 5 stars Reviewed December 18, 2014

I have made numerous visits to Reata over the past few years, and it continues to surpass my expectations. I can't be more effusive about the attention from Elizabeth, Josphat, Isaac, and the manager, not to mention the lovely owner! This last visit was marred by a couple of incidents. One night I was awoken in the middle of the... More 

Was this review helpful? Yes
Michael K, General Manager at Reata Serviced Apartments, responded to this review

Dear Toothist, Thank you very much for your review. We are glad that you have always enjoyed your stay at Reata. We have taken note of your concerns and we shall definately address them. Thank you once again for your feedback and we look forward to your return visit. Kind Regards Michael K General Manager- Reata Serviced Apartments. More 

USA
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed November 28, 2014

Stayed at the reata for 12 nights. Very clean, felt safe and the young ladies in the restaurant were a delight each morning. Only issues were the loud conversations from the kitchen early morning; the family who were obviously not able to manage their child/children running up/down the halls screaming every evening, the 2 days it took to get fresh... More 

Was this review helpful? Yes 1
Michael K, General Manager at Reata Serviced Apartments, responded to this review

Dear Calypso07 Thank you for taking time to write your review. We sincerely regret for the lapses in service and noise from our kitchen staff. We have addressed your concerns and taken drastic measures to ensure this does not happen again. We do welcome you once again on your next visit and hope to meet your expectations. Kind Regards Michael... More 

Rome, Lazio, Italy
Level Contributor
5 reviews
3 hotel reviews
5 of 5 stars Reviewed November 21, 2014

It was a really great stay, good rooms, good kitchen, good employees and very very clean. If you go there you'll never regret your decision. Second time in Nairobi and second time here, if there will be the possibility of a third one I will go back to Reata for sure.

Was this review helpful? Yes
Michael K, General Manager at Reata Serviced Apartments, responded to this review

Dear Marco C, Thank you for your review on Reata Serviced Apartments. We are glad that you enjoyed the overall experience at Reata. Will share your compliments with my colleagues. Looking forward to welcoming you again. Kind Regards Michael K General Manager- Reata Serviced Apartments More 

Level Contributor
13 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed November 21, 2014

I have hardly ever been to such a well run, friendly hotel (and, believe me, I travel a LOT!). I stayed there for more than 2 months and could not have been happier for the service they provide. Reata is a haven in such a rough and chaotic city as Nairobi. Not only are the apartments classy, elegant and comfortable,... More 

Was this review helpful? Yes
Michael K, General Manager at Reata Serviced Apartments, responded to this review

Dear Almithaviajera, Thank you for your review. It was a pleasure hosting you and we are glad that you had a memorable stay with us and enjoyed our hospitality. We look forward to hosting you again. Kind Regards Michael K General Manager- Reata Serviced Apartments More 

Dubai, United Arab Emirates
1 review
5 of 5 stars Reviewed October 25, 2014

Great and friendly staff, amazing value for money, great and spacious units which are stylishly appointed. Units need sound insulation, especially through the kitchen. King beds would be great, but that is not an issue

Review collected in partnership with this hotel

Was this review helpful? Yes
Michael K, General Manager at Reata Serviced Apartments, responded to this review

Dear pbmertens, Thank you for taking time to write your review.We were glad that you had a memorable stay with us and enjoyed our hospitality. We have taken note of your concerns and we will definately address them. Thank you once again for your feedback and we look forward to your return visit. Kind Regards Michael K General Manager- Reata... More 

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