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Reata Serviced Apartments

#10 of 122 Hotels in Nairobi
Certificate of Excellence
Hotel website
Ralph Bunche Road | P.O.Box 540-00621, Nairobi 00621, Kenya
Reata Serviced Apartments
Best prices for: 1 room 1 guest
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Ranked #10 of 122 Hotels in Nairobi
Certificate of Excellence 2014
A recent review
5 of 5 stars Reviewed February 16, 2015
VRT-51 Houston, Texas
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49 reviews from our community

Traveler rating
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    1
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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Houston, Texas
1 review
5 of 5 stars Reviewed February 16, 2015

I spent 10 nights at Reata and was very pleased with the facility. The rooms were comfortable , clean and very spacious. While not situated in the CBD it is about a 15-20 minute walk into town. I made this trek many times without incident. Reata is located on quiet tree lined street in a nice part of Nairobi. The... More 

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Michael K, General Manager at Reata Serviced Apartments, responded to this review

Dear VRT-51 Thank you very much for your review. We are glad that you had an excellent stay at Reata. I will share your compliments with my colleagues. Thank you once again and looking forward to welcoming you back. Kind Regards Michael K General Manager- Reata Serviced Apartments. More 

Christchurch, New Zealand
1 review
5 of 5 stars Reviewed February 9, 2015

The Reata is the perfect place to stay if you don't need to be right in the heart of the city (it's about a 15 minute walk to the central city area - easy and pleasant with a park en route). The apartment we had was spotlessly clean and nicely appointed; every staff member we interacted with was friendly and... More 

Review collected in partnership with this hotel

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Michael K, General Manager at Reata Serviced Apartments, responded to this review

Dear Jocelynh233, Thank you very much for your review. We are glad that you had an enjoyable stay at Reata and endeavor to maintain the consistency in the quality of service in all areas. We have noted your feedback on the noise from the construction site nearby. We are in constant communication with the developer and The National Environmental Management... More 

New York
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
5 of 5 stars Reviewed December 18, 2014

I have made numerous visits to Reata over the past few years, and it continues to surpass my expectations. I can't be more effusive about the attention from Elizabeth, Josphat, Isaac, and the manager, not to mention the lovely owner! This last visit was marred by a couple of incidents. One night I was awoken in the middle of the... More 

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Michael K, General Manager at Reata Serviced Apartments, responded to this review

Dear Toothist, Thank you very much for your review. We are glad that you have always enjoyed your stay at Reata. We have taken note of your concerns and we shall definately address them. Thank you once again for your feedback and we look forward to your return visit. Kind Regards Michael K General Manager- Reata Serviced Apartments. More 

USA
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed November 28, 2014

Stayed at the reata for 12 nights. Very clean, felt safe and the young ladies in the restaurant were a delight each morning. Only issues were the loud conversations from the kitchen early morning; the family who were obviously not able to manage their child/children running up/down the halls screaming every evening, the 2 days it took to get fresh... More 

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Michael K, General Manager at Reata Serviced Apartments, responded to this review

Dear Calypso07 Thank you for taking time to write your review. We sincerely regret for the lapses in service and noise from our kitchen staff. We have addressed your concerns and taken drastic measures to ensure this does not happen again. We do welcome you once again on your next visit and hope to meet your expectations. Kind Regards Michael... More 

Rome, Lazio, Italy
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 21, 2014

It was a really great stay, good rooms, good kitchen, good employees and very very clean. If you go there you'll never regret your decision. Second time in Nairobi and second time here, if there will be the possibility of a third one I will go back to Reata for sure.

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Michael K, General Manager at Reata Serviced Apartments, responded to this review

Dear Marco C, Thank you for your review on Reata Serviced Apartments. We are glad that you enjoyed the overall experience at Reata. Will share your compliments with my colleagues. Looking forward to welcoming you again. Kind Regards Michael K General Manager- Reata Serviced Apartments More 

Reviewer
5 reviews 5 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed November 21, 2014

I have hardly ever been to such a well run, friendly hotel (and, believe me, I travel a LOT!). I stayed there for more than 2 months and could not have been happier for the service they provide. Reata is a haven in such a rough and chaotic city as Nairobi. Not only are the apartments classy, elegant and comfortable,... More 

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Michael K, General Manager at Reata Serviced Apartments, responded to this review

Dear Almithaviajera, Thank you for your review. It was a pleasure hosting you and we are glad that you had a memorable stay with us and enjoyed our hospitality. We look forward to hosting you again. Kind Regards Michael K General Manager- Reata Serviced Apartments More 

Dubai, United Arab Emirates
1 review
5 of 5 stars Reviewed October 25, 2014

Great and friendly staff, amazing value for money, great and spacious units which are stylishly appointed. Units need sound insulation, especially through the kitchen. King beds would be great, but that is not an issue

Review collected in partnership with this hotel

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Michael K, General Manager at Reata Serviced Apartments, responded to this review

Dear pbmertens, Thank you for taking time to write your review.We were glad that you had a memorable stay with us and enjoyed our hospitality. We have taken note of your concerns and we will definately address them. Thank you once again for your feedback and we look forward to your return visit. Kind Regards Michael K General Manager- Reata... More 

Houston, Texas
2 reviews
4 of 5 stars Reviewed September 15, 2014

The place is just as it looks online. It's very modern with all the amenities one needs for cooking. It's serviced thus cleaned daily if you want. It's fairely quiet and very close to the Central Business District. Great Stay!

Review collected in partnership with this hotel

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Michael K, General Manager at Reata Serviced Apartments, responded to this review

Dear Shee254 Thank you very much for your review. Our team is delighted that you enjoyed your stay at Reata. We are really greatful for choosing Reata and look forward to welcoming you back. Kind Regards Michael K General Manager- Reata Serviced Apartments More 

Lusaka, Zambia
Contributor
11 reviews 11 reviews
10 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed August 28, 2014

Conveniently located in a good neighborhood and easy access to many places such as malls, restaurants, entertainment, ATMs etc. The apartments are clean, cosy and comfortable with all the necessary trappings which make a guest feel at home as opposed to the "sterile" atmosphere of hotels. Minor setback is the non availability of an elevator to the 2nd & 3rd... More 

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Michael K, General Manager at Reata Serviced Apartments, responded to this review

Dear GoodDoc911 Thank you for taking time to write your review. We value your views and glad that you enjoyed your stay. Thank you once again for your feedback and look forward to welcome you again. Kind Regards Michael K General Manager- Reata Serviced Apartments More 

Perth
Contributor
16 reviews 16 reviews
9 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed August 17, 2014

Reata Had a great stay at this place for 1 night en route to a safari drive. Staff were excellent, rooms were great - very big & clean - the restaurant is very, very nice for breakfast, lunch and dinner.. Also nice coffee! The restaurant has an outdoor area which is nice, as well as an outdoor seating area upstairs... More 

Review collected in partnership with this hotel

Was this review helpful? Yes
Michael K, General Manager at Reata Serviced Apartments, responded to this review

Dear MatthewJonRichards Thank you for sharing your views on our apartments. We are happy to have met your expectations. It was a pleasure hosting you and look forward to welcoming you again. Thank you once again for your feedback. Kind Regards Michael K General Manager- Reata Serviced Apartments More 

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