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Reata Serviced Apartments

Ralph Bunche Road | P.O.Box 540-00621, Nairobi 00621, Kenya
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Certificate of Excellence 2014
Reata Serviced Apartments
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Reata Serviced Apartments
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47 reviews from our community

Traveler rating
    29
    17
    0
    0
    1
See reviews for
4
9
9
23
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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New York
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
5 of 5 stars Reviewed December 18, 2014

I have made numerous visits to Reata over the past few years, and it continues to surpass my expectations. I can't be more effusive about the attention from Elizabeth, Josphat, Isaac, and the manager, not to mention the lovely owner! This last visit was marred by a couple of incidents. One night I was awoken in the middle of the... More 

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USA
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed November 28, 2014

Stayed at the reata for 12 nights. Very clean, felt safe and the young ladies in the restaurant were a delight each morning. Only issues were the loud conversations from the kitchen early morning; the family who were obviously not able to manage their child/children running up/down the halls screaming every evening, the 2 days it took to get fresh... More 

Was this review helpful? Yes 1
Michael K, General Manager at Reata Serviced Apartments, responded to this review

Dear Calypso07 Thank you for taking time to write your review. We sincerely regret for the lapses in service and noise from our kitchen staff. We have addressed your concerns and taken drastic measures to ensure this does not happen again. We do welcome you once again on your next visit and hope to meet your expectations. Kind Regards Michael... More 

Rome, Lazio, Italy
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 21, 2014

It was a really great stay, good rooms, good kitchen, good employees and very very clean. If you go there you'll never regret your decision. Second time in Nairobi and second time here, if there will be the possibility of a third one I will go back to Reata for sure.

Was this review helpful? Yes
Michael K, General Manager at Reata Serviced Apartments, responded to this review

Dear Marco C, Thank you for your review on Reata Serviced Apartments. We are glad that you enjoyed the overall experience at Reata. Will share your compliments with my colleagues. Looking forward to welcoming you again. Kind Regards Michael K General Manager- Reata Serviced Apartments More 

Reviewer
5 reviews 5 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed November 21, 2014

I have hardly ever been to such a well run, friendly hotel (and, believe me, I travel a LOT!). I stayed there for more than 2 months and could not have been happier for the service they provide. Reata is a haven in such a rough and chaotic city as Nairobi. Not only are the apartments classy, elegant and comfortable,... More 

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Michael K, General Manager at Reata Serviced Apartments, responded to this review

Dear Almithaviajera, Thank you for your review. It was a pleasure hosting you and we are glad that you had a memorable stay with us and enjoyed our hospitality. We look forward to hosting you again. Kind Regards Michael K General Manager- Reata Serviced Apartments More 

Dubai, United Arab Emirates
1 review
5 of 5 stars Reviewed October 25, 2014

Great and friendly staff, amazing value for money, great and spacious units which are stylishly appointed. Units need sound insulation, especially through the kitchen. King beds would be great, but that is not an issue

Review collected in partnership with this hotel

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Michael K, General Manager at Reata Serviced Apartments, responded to this review

Dear pbmertens, Thank you for taking time to write your review.We were glad that you had a memorable stay with us and enjoyed our hospitality. We have taken note of your concerns and we will definately address them. Thank you once again for your feedback and we look forward to your return visit. Kind Regards Michael K General Manager- Reata... More 

Houston, Texas
2 reviews
4 of 5 stars Reviewed September 15, 2014

The place is just as it looks online. It's very modern with all the amenities one needs for cooking. It's serviced thus cleaned daily if you want. It's fairely quiet and very close to the Central Business District. Great Stay!

Review collected in partnership with this hotel

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Michael K, General Manager at Reata Serviced Apartments, responded to this review

Dear Shee254 Thank you very much for your review. Our team is delighted that you enjoyed your stay at Reata. We are really greatful for choosing Reata and look forward to welcoming you back. Kind Regards Michael K General Manager- Reata Serviced Apartments More 

Lusaka, Zambia
Contributor
11 reviews 11 reviews
10 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed August 28, 2014

Conveniently located in a good neighborhood and easy access to many places such as malls, restaurants, entertainment, ATMs etc. The apartments are clean, cosy and comfortable with all the necessary trappings which make a guest feel at home as opposed to the "sterile" atmosphere of hotels. Minor setback is the non availability of an elevator to the 2nd & 3rd... More 

Was this review helpful? Yes
Michael K, General Manager at Reata Serviced Apartments, responded to this review

Dear GoodDoc911 Thank you for taking time to write your review. We value your views and glad that you enjoyed your stay. Thank you once again for your feedback and look forward to welcome you again. Kind Regards Michael K General Manager- Reata Serviced Apartments More 

Perth
Contributor
14 reviews 14 reviews
7 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed August 17, 2014

Reata Had a great stay at this place for 1 night en route to a safari drive. Staff were excellent, rooms were great - very big & clean - the restaurant is very, very nice for breakfast, lunch and dinner.. Also nice coffee! The restaurant has an outdoor area which is nice, as well as an outdoor seating area upstairs... More 

Review collected in partnership with this hotel

Was this review helpful? Yes
Michael K, General Manager at Reata Serviced Apartments, responded to this review

Dear MatthewJonRichards Thank you for sharing your views on our apartments. We are happy to have met your expectations. It was a pleasure hosting you and look forward to welcoming you again. Thank you once again for your feedback. Kind Regards Michael K General Manager- Reata Serviced Apartments More 

Dar es Salaam, Tanzania
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
32 helpful votes 32 helpful votes
5 of 5 stars Reviewed July 31, 2014

Stayed a couple of times, and will keep going back. The location is great, breakfast is good and most of all, the apartments are kept very clean. The CBD is very accessible and so are most of the malls and some good restaurants. The area is serene and despite being next to the road, there isn't too much traffic, hence... More 

Was this review helpful? Yes
Michael K, General Manager at Reata Serviced Apartments, responded to this review

Dear Steve K Thank you for your review. We are happy that you enjoyed your stay. Our commitment and values is to exceed customers expectation. Thank you for choosing Reata Serviced Apartments as your home away from home. We look forward to welcome you back. Kind Regards Michael K General Manager- Reata Serviced Apartments More 

Ahaus, Deutschland
Reviewer
5 reviews 5 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed May 18, 2014

The Serviced Apartments are a very nice place to stay. The apartments are fully equipped, so you can cook your own meals. But the food in the restaurant is great, so do not miss it. Staff is very friendly and helpfull. I would always come back and stay here. Perfect!

Was this review helpful? Yes 1
Michael K, General Manager at Reata Serviced Apartments, responded to this review

Dear Stegemann Thank you for your review dated 18th May 2014. We were glad that you had a memorable stay with us and enjoyed our hospitality and food at our Bamboo restaurant. It was a pleasure to host you and look forward to your return visit. Kind Regards Michael K General Manager- Reata Serviced Apartments More 

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Additional Information about Reata Serviced Apartments

Address: Ralph Bunche Road | P.O.Box 540-00621, Nairobi 00621, Kenya
Phone Number:
Location: Kenya > Nairobi
Price Range (Based on Average Rates): $$
Number of rooms: 29
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Hotel Style:
#5 Best Value Hotel in Nairobi

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