We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Sarova Panafric

#19 of 130 Hotels in Nairobi
Certificate of Excellence
Along Valley Road, Nairobi 30486 - 00100, Kenya
Hotel amenities
Book on
TripAdvisor
Trusted partner. We work with Tingo to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
1 room 1 guest
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 5 more sites!
Professional photos
Sarova Panafric
View Map
Add Photo Write a Review

602 Reviews from our TripAdvisor Community

Rate and write a review
Roll over, then click to rate
  Click to rate
Traveler rating
    170
    250
    141
    23
    18
See reviews for
55
137
67
234
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (146)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
  • All months
    (602)
  • Mar-May only
    (118)
  • Jun-Aug only
    (200)
  • Sep-Nov only
    (169)
  • Dec-Feb only
    (115)
All months
There are newer reviews for Sarova Panafric
See the most recent reviews
1 review
4 of 5 stars Reviewed July 16, 2012

Stayed for one night before heading on safari, very happy with everything.

Was this review helpful? Yes
Anthony N, General Manager at Sarova Panafric, responded to this review

Dear Guest, Thank you for choosing Sarova Panafric during your Nairobi visit. We're very happy to hear you thoroughly enjoyed your stay prior to your Safari! We understand that breakfast is the most important meal of the day and are very glad to hear that you enjoyed our Flame Tree Restaurant’s buffet breakfast that provides our guests with a variety... More 

Dhaka
Level Contributor
44 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
3 of 5 stars Reviewed July 16, 2012

We stayed at this hotel for 3 nights, in transit to and from our holiday destinations. In all cases, we were allocated "Club" rooms on the 6th floor. As you enter the hotel, the warmth & friendliness of the staff is quite overwhelming! The rooms are not so bad, but the bathrooms are tiny and really run down. The restaurants... More 

Was this review helpful? Yes 3
Anthony N, General Manager at Sarova Panafric, responded to this review

Dear Aziz, Thank you for posting such a great review on Trip Advisor. On behalf of Sarova Panafric, I would like to thank you for choosing to stay with us and taking the time to give us your feedback We are happy to know that you indeed appreciated the refreshing African hospitality delivered by our staff and enjoyed your night... More 

Port Elizabeth, South Africa
Level Contributor
5 reviews
4 hotel reviews
3 of 5 stars Reviewed July 10, 2012

A really nice hotel, good food, friendly staff, nice rooms but unfortunately very noisy and despite rasing complaints this continued from 3am for 4 nights consecutively and even good foood and comfortable rooms don't make up for a disturbed slumber.

Was this review helpful? Yes
Anthony N, General Manager at Sarova Panafric, responded to this review

Dear James, Thank you for sharing your feedback and taking time to review your stay at Sarova Panafric. It is great to hear you enjoyed your stay and found the room clean and comfortable, enjoyed the food from our Flame Tree Restaurant and that our friendly staff provided excellent service to you. I am however very disheartened to read about... More 

Abeokuta, Nigeria
Level Contributor
11 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed July 10, 2012

Was here for a two day conference nearby. Check in was very smooth. Very good security system. Breakfast is very rich. Dinner always a little bit slow in coming. Very welcoming and polite staff. Not much to complain about.

Was this review helpful? Yes 1
Anthony N, General Manager at Sarova Panafric, responded to this review

Dear Fidelis, Thank you for taking the time to share your feedback with us. I am happy to note that you enjoyed the smooth check in; we strive to ensure that our guests are in their hotel room as fast as possible so as to ensure their stay begins well. It is also great that you enjoyed the rich breakfast... More 

Lagos
Level Contributor
28 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
1 of 5 stars Reviewed July 9, 2012

Arriving the hotel in their old shuttle bus from airport and entering through an incline via a petrol station makes one apprehensive of what to expect on arrival. Staff are however very naturally friendly, smiling and heartily welcome you allaying most fears when you get to the small lobby. A cold drink, hot towels and porters made you feel like... More 

Was this review helpful? Yes
Anthony N, General Manager at Sarova Panafric, responded to this review

Dear Femorata, Thank you for taking your time to write your review on your stay at Sarova Panafric. We're very glad to hear you enjoyed your stay. Thank you for your feedback on our staff; we do pride them on their friendliness and attentiveness, so it is wonderful to know that you enjoyed their services and they were able to... More 

Stockport
Level Contributor
68 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
3 of 5 stars Reviewed July 8, 2012

Have stayed at this hotel 3 times in the past. On this occasion - I arrive late, tired and stressed. I asked the reception staff what time the bar closed and got three different answers. The rooms are satisfactory although a bit dated and towels are well past their best. The internet generally worked well throughout the hotel and was... More 

Was this review helpful? Yes
Management response:

Dear David, Thank you for taking your time to review your stay at Sarova Panafric. We are happy to hear that you do opt to stay at Sarova Panafric once in a while and continuously welcome you as a member of the Sarova Panafric family. We’re also elated that you experienced wonderful service in our Restaurant & Bar and will... More 

Mumbai, Maharashtra, India
Level Contributor
133 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 78 helpful votes
4 of 5 stars Reviewed July 2, 2012

Very secure, good breakfast spread, lovely restaurant, good ambience, friendly staff, beautiful pool and also centrally located. You couldnt ask for more in Nairobi if you choose to come here. Problem is that reservations are difficult to get at times. Rooms are clean and the view of the central business district from the balcony is a very different feeling.

Was this review helpful? Yes
Management response:

Dear Sundar, Thank you for staying with us for your Nairobi visit. We're more than glad to hear you were able to enjoy our swimming pool facility & ambience of the entire hotel. We do pride ourselves on our very friendly and attentive staff, so it's wonderful to know it made a difference in your stay. I’m also glad that... More 

New Delhi, India
Level Contributor
70 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
3 of 5 stars Reviewed June 28, 2012

We used this essentially as a pit-stop between a drive back from Amboseli and another to Mara. A standard business hotel, minus the character of the other Sarova properties. The check-in process was long and tedious, especially after a long drive from Amboseli, and negotiating the nerve-wracking Nairobi traffic. The rooms are decent-sized for two people, but distinctly cramped for... More 

Was this review helpful? Yes 3
Management response:

Dear Guest, Thank you very much for taking your time to write your review. It is great to note that you enjoyed our Flame Tree Restaurant’s buffet breakfast and will pass on your positive remarks to the chef & team. I’m sorry to hear you experienced some inconvenience regarding the check in process. Please be rested assured that I have... More 

Strassen, Luxembourg
Level Contributor
92 reviews
51 hotel reviews
common_n_hotel_reviews_1bd8 82 helpful votes
4 of 5 stars Reviewed June 27, 2012

The hotel as such is a bit and needs renovation. This seems to be ongoing. Some public areas have been given a lifting and from my understanding the rooms are getting a similar treatement. I did not get a renovated room. The room was nevertheless comfortable and I had a very good (but short due to my early departure) rest.... More 

Was this review helpful? Yes 1
Management response:

Dear Pabo, Thank you for your review on Sarova Panafric. On behalf of Sarova Panafric, I would like to thank you for choosing to stay with us and taking the time to give us your feedback I am happy to see you were able to take advantage of all our elements, such as the central and convenient location, and friendly... More 

Brisbane, Australia
Level Contributor
13 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed June 25, 2012

My stay in hotel was great, service, room, staff, environment, food all excellant. Room with a view, massage tretment awesome. I will stay at this hotel again.

Was this review helpful? Yes
Anthony N, General Manager at Sarova Panafric, responded to this review

Dear Guest, Thank you for your positive feedback. We're glad you enjoyed your stay with us and are definitely looking froward to hosting you at Sarova Panafric and making your stay exceptional, once again. Warm Regards, Anthony Ngunga General Manager More 

Questions? Get answers from hotel staff and past guests. Ask a question

208 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (176)
Viewed
Dining (22)
Viewed
Hotel & grounds (25)
Viewed
Room/suite (40)
Viewed
View from room (11)
Viewed
Pool/beach area (7)
Viewed
Bathroom (5)
Viewed
Business center/function rooms (1)
Viewed
Other (65)

Management photos: Courtesy of the property manager

Viewed
All management photos (32)
Viewed
Room/suite (13)
Viewed
Hotel & grounds (1)
Viewed
Dining (7)
Viewed
Business center/function rooms (2)
Viewed
Pool/beach area (1)
Viewed
Other (8)
Check In Check Out
Prices are for 1 room, 2 adults
Show Prices
Hotels you might also like...
Travelers also viewed these Nairobi hotels
0.9 mi away
Sarova Stanley
Sarova Stanley
#8 of 130 in Nairobi
4.5 of 5 stars 786 reviews
1.0 mi away
Meridian Hotel
Meridian Hotel
#17 of 130 in Nairobi
4.5 of 5 stars 63 reviews
0.3 mi away
Nairobi Serena Hotel
Nairobi Serena Hotel
#7 of 130 in Nairobi
4.5 of 5 stars 613 reviews
Show Prices
Show Prices
Show Prices
0.9 mi away
Fairmont The Norfolk
Fairmont The Norfolk
#13 of 130 in Nairobi
4.0 of 5 stars 624 reviews
2.9 mi away
The Boma Nairobi
The Boma Nairobi
#4 of 130 in Nairobi
4.5 of 5 stars 425 reviews
0.6 mi away
InterContinental Nairobi
InterContinental Nairobi
#29 of 130 in Nairobi
3.5 of 5 stars 681 reviews
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check In Check Out Check Out
Prices are for 1 room, 2 adults
Price Your Stay