We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Sarova Panafric

#18 of 145 Hotels in Nairobi
Certificate of Excellence
Along Valley Road, Nairobi 30486 - 00100, Kenya
Hotel amenities
1 room 1 adult
Enter dates for best prices
Check In Check Out
Check Availability
Book on
or compare prices from up to 200 sites including:
Professional photos
Sarova Panafric
View Map
Add Photo Write a Review

645 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
Language
  • More
There are newer reviews for Sarova Panafric
See the most recent reviews
Cape Town
Level Contributor
20 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed February 3, 2013

I stayed here for 7 days for a series of meetings so I feel adequately expereinced to judge this hotel. This is not the fanciest poshest of establishments (the restaurant and terrace are lovely; the pool area could do with a bit of an upgrade) but it sure does make your stay comfortable. Breakfast buffet serves a wide variety of... More 

Helpful?
Thank Friederike B
Anthony N, General Manager at Sarova Panafric, responded to this review

Dear Friederike, Thank you for sharing your Sarova Panafric experience with us. We genuinely care about each guest’s experience, and we’re so pleased it shows through our guest rooms and services. We also strive to ensure that our guests' stay is of utmost comfort and this includes providing uncompromisable security measures. We are also glad you had a chance to... More 

Ottawa, Canada
Level Contributor
128 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 107 helpful votes
1 of 5 stars Reviewed January 31, 2013 via mobile

We stayed 2 nights Jan 13 & 14 and we had 2 rooms. In advance we asked for newly renovated rooms as others' reviews were bad. Upon check in we asked the staff if we were being given newly renovated rooms and were told we were. However when we got to our rooms they were old, dilapidated and horrible!!! Definitely... More 

Helpful?
1 Thank Theresa B
Anthony N, General Manager at Sarova Panafric, responded to this review

Dear Theresa, I would like to thank you for your recent stay at Sarova Panafric and would also like to express my sincere appreciation for your Trip Advisor review. I am saddened to hear about your room experience. Indeed, we encourage our guests to give us feedback so that we’re able to take up corrective action. Immediately after reading your... More 

melbourne
Level Contributor
94 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 85 helpful votes
4 of 5 stars Reviewed January 26, 2013

Stayed here for 3 nights over a 2 weeks period as this was the main hotel for our safari's of Kenya and Tanzania. It appears the majority of safari companies use this hotel as the overnight hotel/pick up/drop off point. It is also a very busy hotel with a lot of conferences being held on a daily basis. Check in... More 

Helpful?
Thank Lisa L
Anthony N, General Manager at Sarova Panafric, responded to this review

Dear Lisa, Thank you for taking the time to share your feedback with us. We’re so pleased that you chose Sarova Panafric for your 3 nights in the city. We're happy to read that you enjoyed your stay with us and found our staff to be friendly. Plans of performing a guest bathroom enhancement are in the pipeline and shall... More 

New Delhi, India
Level Contributor
12 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed January 19, 2013

Located at the edge of the diplomatic area and the down town, this place is a comfortable place if you prefer a quiet evening after a long day work where there is also a possibility of having a yet another business meeting in the evening! Food is certainly a high point and the staff is very cordial and welcoming. It... More 

Helpful?
Thank Shruti_upadhyay
Anthony N, General Manager at Sarova Panafric, responded to this review

Dear Guest, We’re glowing reading your review; thank you. We couldn’t be more thrilled or honored that you had such a wonderful experience at the Hotel – and out and about in our neighborhood too. We’re so proud of our warm, welcoming and cordial staff, as we know that service is what makes the difference between a good stay and... More 

Toronto, Ontario, Canada
Level Contributor
90 reviews
60 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
3 of 5 stars Reviewed January 11, 2013

We stayed twice each time for 1 night while on Safari Our 1st stay the room was very dated and not very clean (in the bathroom). The 2nd time (9 days later) we asked and received a better room. Having stayed in 2 other Sarova locations, this is by far the weakest hotel.The breakfast selection was very limited. However the... More 

Helpful?
Thank Ilya42
Anthony N, General Manager at Sarova Panafric, responded to this review

More 

Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed January 9, 2013 via mobile

Stayed at hotel the last part of holiday and it was lovely and relaxing with fantastic facilities. We booked in for some of the treatments such as a pedicure and massage and these were excellent value staffed by friendly and professional staff. The food was great and breakfast had everything you could possibly want. Further must not forget the cocktails

Helpful?
Thank juliajacques
Anthony N, General Manager at Sarova Panafric, responded to this review

Dear Julia, Thank you for your wonderful review. It’s a joy to receive glowing feedback from our guests, and especially as it pertains to excellent service and food. We pride ourselves on providing fantastic service, and we work each day to enhance the guest experience even further. We're also excited to note that you enjoyed the spa treatments as well... More 

Montevideo, Uruguay
Level Contributor
22 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
3 of 5 stars Reviewed January 8, 2013

Overall the hotel was good, staff was nice. Wifi is free but quite difficult to log into, and did not work the first day (of 3). Rooms are rather outdated, but OK. restaurant staff was nice and food good.

Helpful?
Thank efpolcuch
Anthony N, General Manager at Sarova Panafric, responded to this review

Dear Guest, Happy New Year! Thank you for taking the time to share your feedback with us. We're happy to note that you enjoyed your stay at Sarova Panafric, but most importantly, the service provided to you. We strive to provide exceptional service to all our guests in order to make your stay with us great. We're sorry to read... More 

england
Level Contributor
37 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
5 of 5 stars Reviewed January 6, 2013

Stayed here for 7 nights in November 2012 and couldnt have asked for more. We had a few different family members staying for different lengths of time and so had the opportunity to see both the superior and executive rooms (6 in total I think) which were all very nice and spacious and to a very good standard. The executive... More 

Helpful?
Thank markEngland
Anthony N, General Manager at Sarova Panafric, responded to this review

Dear Mark, Happy New Year! We are excited to read that you and your family members had a great time while staying at Sarova Panafric. It’s great that you loved the recently renovated executive rooms which are 81 in total and are a category higher than the superior rooms with more amenities. Most of all, we’re elated that the staff... More 

London, United Kingdom
Level Contributor
19 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed January 4, 2013

We stayed here 2 nights, 22 and 23 December. Service was absolutely lovely, excellent food for lunch and dinner in their restaurant. I would definitely recommend if you are flying into Nairobi woth the intention of going on safari, it is a very good first stop.

Helpful?
1 Thank LeonSmedlyUK
Anthony N, General Manager at Sarova Panafric, responded to this review

Dear Leone, Happy New Year! We are absolutely thrilled to note that Sarova Panafric was you're first stop in Nairobi on your way to Safari and that we had the great opportunity to make you feel welcome. Here at Sarova Panafric, we believe that the initial experience in a city influences the overall perception of the city. We truly hope... More 

Los Angeles
Level Contributor
11 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed January 1, 2013

I have always stayed at the Sarova Stanley but decided to stay at the Sarova Panafric in order to see how different the two hotels were even though they are just a couple of miles apart. Panafric is more exclusively located and has a feel of serenity probably because of the green vegetation around it or the mere location outside... More 

Helpful?
Thank titkat
Anthony N, General Manager at Sarova Panafric, responded to this review

Dear Guest, Happy New Year! Thank you for your wonderful feedback! It's great to note that you found our prime location exclusive and took note of the meticulously manicured gardens that provide the serenity to our guests. Without a doubt, we strive to provide exceptional service to our guests as it always should be. We have shared your feedback with... More 

Questions? Get answers from hotel staff and past guests. Ask a question

241 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (209)
Viewed
Room/suite (43)
Viewed
Pool/beach area (11)
Viewed
Bathroom (7)
Viewed
Hotel & grounds (29)
Viewed
View from room (13)
Viewed
Dining (22)
Viewed
Business center/function rooms (1)
Viewed
Other (83)

Management photos: Courtesy of the property manager

Viewed
All management photos (32)
Viewed
Room/suite (13)
Viewed
Hotel & grounds (1)
Viewed
Dining (7)
Viewed
Business center/function rooms (2)
Viewed
Pool/beach area (1)
Viewed
Other (8)
Check In Check Out
Show Prices
Hotels you might also like...
Travelers also viewed these Nairobi hotels
0.9 mi away
Sarova Stanley
Sarova Stanley
#11 of 145 in Nairobi
4.5 of 5 stars 862 reviews
1.3 mi away
Villa Rosa Kempinski Nairobi
0.2 mi away
Fairview Hotel
Fairview Hotel
#13 of 145 in Nairobi
4.5 of 5 stars 1,055 reviews
Show Prices
Show Prices
Show Prices
0.3 mi away
Nairobi Serena Hotel
Nairobi Serena Hotel
#8 of 145 in Nairobi
4.5 of 5 stars 690 reviews
0.9 mi away
Fairmont The Norfolk
Fairmont The Norfolk
#9 of 145 in Nairobi
4.0 of 5 stars 695 reviews
0.9 mi away
Meridian Hotel
Meridian Hotel
#19 of 145 in Nairobi
4.0 of 5 stars 81 reviews
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check Out
Price Your Stay