We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 106 Nairobi hotels

Sarova Panafric

3.5 of 5 Hotel   |   Kenyatta Avenue, Nairobi 72493, Kenya
Hotel website
Hotel amenities
Special Rate
Seasonal Promotion $173
Sarova Panafric
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 8 more sites!
Save
You added Sarova Panafric to your Saves list
Ranked #20 of 106 Hotels in Nairobi
A recent review
3 of 5 stars Reviewed October 28, 2011
Sam S Tel Aviv, Israel
Write a Review

507 reviews from our community

Traveler rating
    123
    216
    129
    22
    17
See reviews for
45
130
56
182
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (115)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
  • All months
    (507)
  • Mar-May only
    (87)
  • Jun-Aug only
    (161)
  • Sep-Nov only
    (169)
  • Dec-Feb only
    (90)
All months
There are newer reviews for Sarova Panafric
See the most recent reviews
Tel Aviv, Israel
Contributor
13 reviews 13 reviews
8 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed October 28, 2011

I'm sure there's better deals out there. We arrived late in Nairobi and were happy to just crash somewhere clean for 1 night. It was ok, but nothing more. No bathtub, old tube, everything smelled a bit of 1990's. Are there renovated rooms? Ask for it, bc the lobby looks much nicer and more up to date.

Was this review helpful? Yes
AnthonyNgunga, General Manager at Sarova Panafric, responded to this review

Dear Guest, Thank you for choosing to stay with us and we appreciate your taking the time to give us your feedback. The recently carried out top-to-bottom renovation project of majority of our guest rooms has rewarded them with a newly re-imagined grandeur of Sarova Panafric’s neo-African theme. Others, including the mentioned, are still undergoing this process to compliment our... More

Sydney
Top Contributor
103 reviews 103 reviews
63 hotel reviews
60 helpful votes 60 helpful votes
3 of 5 stars Reviewed October 28, 2011 via mobile

Overall this is a pretty inoffensive hotel. The room was adequate (air conditioning was noisy and water pressure was lacking, but this is Nairobi) and the dinners and breakfasts served up by the hotel were both good. We stayed here as the launching point for a group tour, so the charges were included. However when we inquired to both the... More

Was this review helpful? Yes
AnthonyNgunga, General Manager at Sarova Panafric, responded to this review

Dear Guest, Thank you very much for your post on trip Advisor. We greatly appreciate your feedback. I am glad to note that you enjoyed the meals at the Flame Tree Restaurant. It boasts as one of the top Nairobi Restaurants that strives to offer sensational gastronomic delights that’s topped up with excellent service. As for our room rates, we... More

Australia
Top Contributor
76 reviews 76 reviews
26 hotel reviews
64 helpful votes 64 helpful votes
3 of 5 stars Reviewed October 27, 2011

We stayed at the Panafric for 4 nights over a period of 3 weeks. The quality of the rooms varied greatly. The 1st floor rooms (x2) were terrible, small, unclean, musty & with very little light. Then we stayed on the 4th floor in a superior room which was really good. The 4th night was on the 5th floor in... More

Was this review helpful? Yes
AnthonyNgunga, General Manager at Sarova Panafric, responded to this review

Dear Guest, Thank you for taking the time to write a review on Sarova Panafric. Please accept my apologies on the slow service at both the restaurant & reception. This is definitely not in accordance to our excellent & speedy customer service. I have personally taken this up and assure you appropriate action has been executed to resolve each issue... More

Mumbai (Bombay), India
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed October 25, 2011

We stayed one night in this hotel during my safari tour to kenya and tanzania with D.K.Grand Safaris. The hotel refubrished with decent look. The room provided to us is realy good having much space. There was TV in the room all though we were not in a mood to enjoy due to long journey and tiredness.Live music. Facility of... More

Was this review helpful? Yes
AnthonyNgunga, General Manager at Sarova Panafric, responded to this review

Dear Guest, Thank you for taking the time to review Sarova Panafric. We are glad that you were happy with all aspects of your stay and appreciate your comments. We were happy to have you around & I will definitely pass on your feedback to the entire team. As Sarova Panafric, we strive to provide an exceptionally clean, safe, and... More

New York, NY
Senior Contributor
41 reviews 41 reviews
21 hotel reviews
52 helpful votes 52 helpful votes
2 of 5 stars Reviewed October 22, 2011

My husband and I stayed here for two nights before embarking on our safari. The lobby was very modern and the lobby staff were abundant and always looking to help guests. We also spent some time by the swimming pool, which was nice and offered pool-side food/drink service. The buffet breakfast spread had a nice variety and we really enjoyed... More

Was this review helpful? Yes
AnthonyNgunga, General Manager at Sarova Panafric, responded to this review

Dear Guest, we regret to note your experience as posted on Tripadvisor. On behalf of Sarova Hotels, I would like to thank you for choosing to stay with us and taking the time to give us your feedback. Your comments have been duly noted and shared with the team for corrective action. We have been carrying out progressive top-to-bottom renovations... More

Bangalore, India
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed October 16, 2011

We stayed here only one night but really loved the place. They have a great restaurant, good food, live music. More of a business than a holiday hotel. Service was fantastic. The bathrooms are slighly funny, the shower water doesn't get managed very well but I guess thats not too much of a fuss.

Was this review helpful? Yes
Arusha, Tanzania
Senior Contributor
24 reviews 24 reviews
12 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed October 14, 2011

It was a pleasure to visit the Sarova Panafric hotel and I was delighted to see the upgrades to the main entrance and reception areas. Looks fabulous. The rooms were spacious and the bathrooms redone although I wish they had done somewith with the Swimming Pool area as this definately needs a fresher more modern look. The food at breakfast... More

Was this review helpful? Yes
AnthonyNgunga, General Manager at Sarova Panafric, responded to this review

Dear Guest, Thank you for your positive feedback. It was indeed our pleasure to host you and we are glad that you enjoyed the rooms, food & recently renovated lobby. While most of the hotel has successfully undergone renovations, plans are underway to complete other areas and the pool is no exception. We take great precaution when it comes to... More

london
Contributor
19 reviews 19 reviews
15 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed October 10, 2011

This hotel far exceeded our expectations. We stayed in it for only one night after travelling from Tanzania to Kenya. The rooms were big, clean and well designed with a huge bed. We were given a free upgrade and had a room over-looking the pool. The staff could not have been any more helpful or attentive. The facilities are excellent... More

Was this review helpful? Yes 1
AnthonyNgunga, General Manager at Sarova Panafric, responded to this review

Dear Guest, Greetings. We are delighted to note your positive experience as posted on Trip Advisor and always look forward to hearing from our guests. We are delighted to read that you enjoyed all aspects of your stay including the free room upgrade. We pride ourselves on the service and facilities we provide to our guests and this is only... More

Vancouver, Canada
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed October 7, 2011

Sarova Panafric in Nairobi is a little gem in the city. We arrived late after a long day on a cramped shuttle bus and were greeted with warm face towels and juice. The staff are professional and anticipated our needs very well. Breakfast was included in our stay but because our stay was brief (arrived late and depart very early... More

Was this review helpful? Yes
AnthonyNgunga, General Manager at Sarova Panafric, responded to this review

Dear Guest, Thank you for your review on Trip Advisor. We appreciate hearing from our guest regarding their stay at our hotel. It is great to know you enjoyed the service and the ideal location of the hotel. We strive to ensure all of our guests have an enjoyable stay while visiting us and for those travelling before breakfast is... More

Auckland Region, New Zealand
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed October 2, 2011

A fantastic stay in Nairobi - best customer service ever !!!!! My current position involves a lot of overseas travel to various cities and regional locations. I been very fortunate to be accommodated in diverse locations such as Truk Atoll in the Pacific to St John's in Newfoundland. I have enjoyed very luxurious accommodation and had to endure very basic... More

Was this review helpful? Yes
AnthonyNgunga, General Manager at Sarova Panafric, responded to this review

Dear Guest, Thank you for taking the time to share your feedback of the Sarova Panafric. I am very happy to hear that you enjoyed your stay with us and, also very pleased to read your appraisal of our team, services, and facilities. Our Team Members are one of our biggest assets; they are all professional, friendly, and eager to... More

Questions? Get answers from hotel staff and past guests. Ask a question
Owners: What's your side of the story?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to Sarova Panafric? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Sarova Panafric

Address: Kenyatta Avenue, Nairobi 72493, Kenya
Phone Number:
Location: Kenya > Nairobi
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Sarova Panafric 3.5*
Number of rooms: 164
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Travelocity, Hotels.com, Expedia, Cheap Tickets, Agoda, Otel, Despegar.com, Odigeo, TripOnline SA and Tingo so you can book your Sarova Panafric reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Sarova Panafric Hotel Nairobi
Sarova Panafric Nairobi
Panafric Hotel Nairobi

137 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (127)
Viewed
Hotel & grounds (14)
Viewed
Pool/beach area (6)
Viewed
Dining (11)
Viewed
Room/suite (32)
Viewed
Business center/function rooms (1)
Viewed
View from room (8)
Viewed
Bathroom (4)
Viewed
Other (51)

Management photos: Courtesy of the property manager

Viewed
All management photos (11)
Viewed
Room/suite (2)
Viewed
Dining (1)
Viewed
Other (8)
Hotels you might also like...
Check In Check Out
Price Your Stay