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Sarova Panafric

#19 of 125 Hotels in Nairobi
Certificate of Excellence
Along Valley Road, Nairobi 30486 - 00100, Kenya
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Sarova Panafric
Best prices for: 1 room 1 guest
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Ranked #19 of 125 Hotels in Nairobi
Certificate of Excellence
A recent review
5 of 5 stars Reviewed August 15, 2012
Sonia04_12 Nairobi, Kenya
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561 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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There are newer reviews for Sarova Panafric
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Contributor
18 reviews 18 reviews
14 hotel reviews
16 helpful votes 16 helpful votes
2 of 5 stars Reviewed August 24, 2012 via mobile

We started our honeymoon by staying two nights in panafric.we slept in a starndard room.the hotel needs serious renovation new beds and beddings. Our room was quite old and rusty.what i enjoyed was food at the restaurant. And breakfast too.cleanliness is poor since its old.the staff are ok but they spend too much time talking rather than attending to the... More 

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Anthony N, General Manager at Sarova Panafric, responded to this review

Dear Guest, Thank you for your positive feedback. We're glad you enjoyed your stay with us and are definitely looking froward to hosting you at Sarova Panafric and making your stay exceptional, once again. Warm Regards, Anthony Ngunga General Manager More 

Nairobi, Kenya
1 review
5 of 5 stars Reviewed August 15, 2012

I have been attending a course at the Panafric and during this period, the Valet parking services offered were exemplary especially by Martin of Valet parking he potrays a lot of professionalism and extremely friendly and helpful while discharging his duties. Also worth nothing are the staff servicing the conference rooms (Buluma, Virginia, Ruth (waitress) and Monica.... they were just... More 

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Oslo, Norway
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed August 9, 2012

The rooms are clean and comfy, and the breakfast was excellent. The service was great, but be aware of their overpriced airportshuttle. It costs 40 USD per person, and the selling argument was "you get a wet towel to clean youself". They told us we couldn't get a regular taxi to take us to the airport, but we walked down... More 

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brisbane
Senior Contributor
39 reviews 39 reviews
18 hotel reviews
26 helpful votes 26 helpful votes
3 of 5 stars Reviewed August 4, 2012

The Panafric in Nairobi was where we started and finished our Kenyan Safari. We arrived after a long flight to a very welcome cold drink and a hot towel and began our check in process which went well until we discovered that the hotel was overbooked and we had to wait 5 hours for a room to become available. By... More 

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Uxbridge, United Kingdom
Top Contributor
233 reviews 233 reviews
59 hotel reviews
184 helpful votes 184 helpful votes
5 of 5 stars Reviewed August 1, 2012

The standards offered at this hotel are first class. From the hot towel and fresh juice on arrival to the pleasant greetings from every member of staff, this is my favourite hotel in Africa. The housekeeping crew, run by the Eunice keep a smile on your face every day. Special mention to the ever smiling Augustine and the lovely Rachael,... More 

Review collected in partnership with Bookcyprus.com

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Anthony N, General Manager at Sarova Panafric, responded to this review

Dear Guest, Thank you for your positive feedback. We're glad you enjoyed your stay with us and are definitely looking froward to hosting you at Sarova Panafric and making your stay exceptional, once again. Warm Regards, Anthony Ngunga General Manager More 

Nairobi, Kenya
1 review
5 of 5 stars Reviewed July 30, 2012

1. We especially appreciate the quality and quantity of the food. Despite having a larger than expected crowd, there was more than enough for everyone. The hors d'oeuvres were lovely and the linguine bar was delicious. We were especially grateful that you made special accommodation for NETFUND staff to be able to enjoy the food. 2. The desserts were also... More 

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Anthony N, General Manager at Sarova Panafric, responded to this review

Dear Guest, Thank you for your positive feedback. We're glad you enjoyed your stay with us and are definitely looking froward to hosting you at Sarova Panafric and making your stay exceptional, once again. Warm Regards, Anthony Ngunga General Manager More 

Nairobi, Nairobi Area, Kenya
Contributor
13 reviews 13 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed July 26, 2012

i was only there because of a cancelled flight and i was shocked at how good it looks now. the food was great, very friendly staff and fantastic pool area. the room was wonderful even if it was just executive, am sure from the look of it the more expensive rooms were better looking. i would stay here again definately

Was this review helpful? Yes
Anthony N, General Manager at Sarova Panafric, responded to this review

Dear Guest, Thank you for your positive feedback. We're glad you enjoyed your stay with us and are definitely looking froward to hosting you at Sarova Panafric and making your stay exceptional, once again. Warm Regards, Anthony Ngunga General Manager More 

Senior Contributor
27 reviews 27 reviews
18 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed July 24, 2012

This hotel was better than I had hoped for. Though the rooms aren't huge or swish they are clean, well appointed with a huge no. Of plugs for re-charging - so necessary after a safari. Very safe and staff very helpful. Swimming pool area nice but not heated. Good bar, great food

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Rancho Cucamonga, California
Contributor
13 reviews 13 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed July 24, 2012

We stayed at this hotel twice in July between our visits to other locations. The second time we arrived at midnight and we were flying out the following day. The staff was extremely courteous and very helpful. We were allowed a late checkout at no charge. Good value for the money. We were very happy with the stay. Special thanks... More 

Was this review helpful? Yes
Anthony N, General Manager at Sarova Panafric, responded to this review

Dear Guest, Thank you for your positive feedback. We're glad you enjoyed your stay with us and are definitely looking froward to hosting you at Sarova Panafric and making your stay exceptional, once again. Warm Regards, Anthony Ngunga General Manager More 

Lund, Sverige
Contributor
13 reviews 13 reviews
7 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed July 21, 2012

The rooms are OK, but would need to be updated. Small ensuite bathrooms. Receiption has been refurbished and looks much better than the rest. Very good service though.

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