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All 106 Nairobi hotels

Sarova Panafric

3.5 of 5 Hotel   |   Kenyatta Avenue, Nairobi 72493, Kenya
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Ranked #20 of 106 Hotels in Nairobi
A recent review
4 of 5 stars Reviewed May 20, 2012
Flo015 Montreal, Canada
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504 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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There are newer reviews for Sarova Panafric
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Montreal, Canada
Senior Contributor
37 reviews 37 reviews
20 hotel reviews
69 helpful votes 69 helpful votes
4 of 5 stars Reviewed May 20, 2012

This hotel is busy and central, but very good value compared to what is around it, and has a very nice pool area, a great terrace bar and dining area. Front desk staff can be a bit overwhelmed and slow, but they try hard and there is security on each floor which was appreciated. Wifi was reasonably good for Nairobi.... More

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Uxbridge, United Kingdom
Top Contributor
217 reviews 217 reviews
54 hotel reviews
159 helpful votes 159 helpful votes
4 of 5 stars Reviewed April 24, 2012

I stayed here for the 6th time at the beginning of March and was apalled to be given a room with no hot water after having the same problem on my previous visit. After further problems i said i would not go back but the manager came and was very apologetic, which I appreciated. My plans changed and I needed... More

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AnthonyNgunga, General Manager at Sarova Panafric, responded to this review

Dear Cyprus, I would like to thank you very much for staying with us on several occasions and taking the time to share your feedback on trip advisor concerning your stay at Sarova Panafric. We are dedicated to making your stay here incomparable and it is indeed great to note that you appreciate a lot of what we offer. Your... More

Versoix, GE
Senior Contributor
24 reviews 24 reviews
6 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed April 21, 2012

If you are coming to Nairobi for a meeting, you should look no further. I've just completed a two-day, 80 pax meeting here. Meeting rooms have natural light, good wifi connectivity but, yes, you can find that elsewhere. The difference here that blew me away was the extraordinary level of service from EACH and EVERY staff person here. The technician,... More

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AnthonyNgunga, General Manager at Sarova Panafric, responded to this review

Dear Blitz, Thank you very much for sharing your great experience at Sarova Panafric on Trip Advisor. We do appreciate your positive feedback. I am glad to read that you found our team members so welcoming. Sarova Panafric is wholly committed to serve our guests exceptionally and ensure their stay is exceeding. I have passed on your commentary to our... More

Oslo, Norway
Top Contributor
71 reviews 71 reviews
31 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed April 15, 2012

Stayed here two nights at Easter. I got an offer through a web-agency, and paid USD 300, which I think is good for this hotel. We were welcomed by fruit-juice and wet towel, which is nice and also common in many hotels. The room was good, with a comfy bed, fresh flowers, balcony with garden view, and it is was... More

Was this review helpful? Yes 1
San Salvador
Senior Contributor
22 reviews 22 reviews
16 hotel reviews
29 helpful votes 29 helpful votes
3 of 5 stars Reviewed April 14, 2012

The hotel is centrally located in Nairobi. The security and safety in the hotel is very palpable, yet not intimidating. The room is above average in size, yet the decor of the room is dated. The balcony overlooking the city center is a great perk of the rooms. The restaurant service is very efficient and the food quality is very... More

Was this review helpful? Yes 1
AnthonyNgunga, General Manager at Sarova Panafric, responded to this review

Dear Martin, On behalf of Sarova Panafric, I would like to thank you for choosing to stay with us and taking the time to give us your feedback on trip advisor regarding your experience. We are dedicated to making your stay here incomparable and I am glad you appreciate the location as it provides our guests with convenience to carry... More

Reading, United Kingdom
Top Contributor
60 reviews 60 reviews
17 hotel reviews
35 helpful votes 35 helpful votes
4 of 5 stars Reviewed April 5, 2012

Ended up here because our favoured hotel was full. Plus points: Just marginally out of town, and up on a hill - better location than many Not too far from town - walkable (but unwise at night) Good security Food good if mainly international, wide variety, good breakfast Room clean and efficient, if a bit tired Minus points Checkin and... More

Was this review helpful? Yes 2
london
Top Contributor
56 reviews 56 reviews
17 hotel reviews
24 helpful votes 24 helpful votes
3 of 5 stars Reviewed March 19, 2012

clean, reasonably efficient, but short on charm and not cheap. only choose it if this is a good location for you (nairobi traffic can be challenging).

Was this review helpful? Yes 1
AnthonyNgunga, General Manager at Sarova Panafric, responded to this review

Dear Dan, Thank you for your review on Trip Advisor. We appreciate your feedback and were glad to read that you found our location convenient, our hotel rooms to be very clean and that our services were professional. Sarova Panafric is committed to making your stay truly incomparable with the aim of making your stay a home away from home... More

Tonsberg, Norway
Top Contributor
130 reviews 130 reviews
59 hotel reviews
37 helpful votes 37 helpful votes
4 of 5 stars Reviewed March 18, 2012

Friendly staff and with a good loaction - you can walk to the city center from there. Nice breakfast.

Was this review helpful? Yes 1
AnthonyNgunga, General Manager at Sarova Panafric, responded to this review

Dear Guest, Thank you for taking some time to share your experience at Sarova Panafric. We appreciate your comments and are glad to read that you find us so centrally located in terms of proximity to the Central Business District. Our prime location provides our guests with convenience to carry out their activities within the city centre and amidst the... More

Chennai (Madras), India
Contributor
19 reviews 19 reviews
12 hotel reviews
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed March 7, 2012

Panafric is a old hotel that is situated almost in the center of the city. The welcome at the hotel was nice, hot towel, fresh juice and the reception staff coming up to show one the room etc. I had taken the Executive room which was very well finished with all the extras that one would expect from a hotel... More

Was this review helpful? Yes 1
AnthonyNgunga, General Manager at Sarova Panafric, responded to this review

Dear Isaac, Thank you for taking the time to comment about your recent stay. We are glad you enjoyed the welcome experience given to you by the hotel staff as we strive to make all guests feel at home at Sarova Panafric. It is also notable that you enjoyed the Flame Tree restaurant & bar during your stay and I... More

Exmouth, United Kingdom
Senior Contributor
47 reviews 47 reviews
35 hotel reviews
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed March 4, 2012

Now my regular stopping point for visits to Nairobi which I make 2 or 3 times per year. Helpful staff and nice pool which helped me keep fit whilst eating loads of buffets. Only failing is the internet which whilst free was very patchy (other hotels in Nairobi charge for internet and are also slow). Need to invest in much... More

Was this review helpful? Yes 1
AnthonyNgunga, General Manager at Sarova Panafric, responded to this review

Dear Andrew, Thank you very much for sharing your experience at Sarova Panafric on Trip Advisor. I am glad to note that you have enjoyed your stay the number of times you have been at Sarova Panafric. It is also great that our staff is always of help to you and that our swimming pool facility came in handy for... More

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Additional Information about Sarova Panafric

Address: Kenyatta Avenue, Nairobi 72493, Kenya
Phone Number:
Location: Kenya > Nairobi
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Sarova Panafric 3.5*
Number of rooms: 164
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Also Known As:
Sarova Panafric Hotel Nairobi
Sarova Panafric Nairobi
Panafric Hotel Nairobi

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