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All 101 Nairobi hotels

Sarova Panafric

3.5 of 5 Hotel   |   Kenyatta Avenue, Nairobi 72493, Kenya
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69%
Ranked #20 of 101 hotels in Nairobi
A recent review
3 of 5 stars Reviewed July 10, 2012
JamesJ51 Port Elizabeth, South Africa
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459 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (103)
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There are newer reviews for Sarova Panafric
See the most recent reviews
Port Elizabeth, South Africa
Reviewer
5 reviews 5 reviews
4 hotel reviews
3 of 5 stars Reviewed July 10, 2012

A really nice hotel, good food, friendly staff, nice rooms but unfortunately very noisy and despite rasing complaints this continued from 3am for 4 nights consecutively and even good foood and comfortable rooms don't make up for a disturbed slumber.

Was this review helpful? Yes
Anthony N, General Manager at Sarova Panafric, responded to this review

Dear James, Thank you for sharing your feedback and taking time to review your stay at Sarova Panafric. It is great to hear you enjoyed your stay and found the room clean and comfortable, enjoyed the food from our Flame Tree Restaurant and that our friendly staff provided excellent service to you. I am however very disheartened to read about... More

Abeokuta, Nigeria
Contributor
11 reviews 11 reviews
11 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed July 10, 2012 via mobile

Was here for a two day conference nearby. Check in was very smooth. Very good security system. Breakfast is very rich. Dinner always a little bit slow in coming. Very welcoming and polite staff. Not much to complain about.

Was this review helpful? Yes 1
Anthony N, General Manager at Sarova Panafric, responded to this review

Dear Fidelis, Thank you for taking the time to share your feedback with us. I am happy to note that you enjoyed the smooth check in; we strive to ensure that our guests are in their hotel room as fast as possible so as to ensure their stay begins well. It is also great that you enjoyed the rich breakfast... More

Lagos
Senior Contributor
27 reviews 27 reviews
19 hotel reviews
11 helpful votes 11 helpful votes
1 of 5 stars Reviewed July 9, 2012 via mobile

Arriving the hotel in their old shuttle bus from airport and entering through an incline via a petrol station makes one apprehensive of what to expect on arrival. Staff are however very naturally friendly, smiling and heartily welcome you allaying most fears when you get to the small lobby. A cold drink, hot towels and porters made you feel like... More

Was this review helpful? Yes
Anthony N, General Manager at Sarova Panafric, responded to this review

Dear Femorata, Thank you for taking your time to write your review on your stay at Sarova Panafric. We're very glad to hear you enjoyed your stay. Thank you for your feedback on our staff; we do pride them on their friendliness and attentiveness, so it is wonderful to know that you enjoyed their services and they were able to... More

Stockport
Senior Contributor
37 reviews 37 reviews
18 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed July 8, 2012

Have stayed at this hotel 3 times in the past. On this occasion - I arrive late, tired and stressed. I asked the reception staff what time the bar closed and got three different answers. The rooms are satisfactory although a bit dated and towels are well past their best. The internet generally worked well throughout the hotel and was... More

Was this review helpful? Yes
Management response:

Dear David, Thank you for taking your time to review your stay at Sarova Panafric. We are happy to hear that you do opt to stay at Sarova Panafric once in a while and continuously welcome you as a member of the Sarova Panafric family. We’re also elated that you experienced wonderful service in our Restaurant & Bar and will... More

Mumbai, Maharashtra, India
Top Contributor
79 reviews 79 reviews
27 hotel reviews
38 helpful votes 38 helpful votes
4 of 5 stars Reviewed July 2, 2012

Very secure, good breakfast spread, lovely restaurant, good ambience, friendly staff, beautiful pool and also centrally located. You couldnt ask for more in Nairobi if you choose to come here. Problem is that reservations are difficult to get at times. Rooms are clean and the view of the central business district from the balcony is a very different feeling.

Was this review helpful? Yes
Management response:

Dear Sundar, Thank you for staying with us for your Nairobi visit. We're more than glad to hear you were able to enjoy our swimming pool facility & ambience of the entire hotel. We do pride ourselves on our very friendly and attentive staff, so it's wonderful to know it made a difference in your stay. I’m also glad that... More

New Delhi, India
Top Contributor
70 reviews 70 reviews
33 hotel reviews
39 helpful votes 39 helpful votes
3 of 5 stars Reviewed June 28, 2012

We used this essentially as a pit-stop between a drive back from Amboseli and another to Mara. A standard business hotel, minus the character of the other Sarova properties. The check-in process was long and tedious, especially after a long drive from Amboseli, and negotiating the nerve-wracking Nairobi traffic. The rooms are decent-sized for two people, but distinctly cramped for... More

Was this review helpful? Yes 3
Management response:

Dear Guest, Thank you very much for taking your time to write your review. It is great to note that you enjoyed our Flame Tree Restaurant’s buffet breakfast and will pass on your positive remarks to the chef & team. I’m sorry to hear you experienced some inconvenience regarding the check in process. Please be rested assured that I have... More

Strassen, Luxembourg
Top Contributor
76 reviews 76 reviews
42 hotel reviews
70 helpful votes 70 helpful votes
4 of 5 stars Reviewed June 27, 2012

The hotel as such is a bit and needs renovation. This seems to be ongoing. Some public areas have been given a lifting and from my understanding the rooms are getting a similar treatement. I did not get a renovated room. The room was nevertheless comfortable and I had a very good (but short due to my early departure) rest.... More

Was this review helpful? Yes 1
Management response:

Dear Pabo, Thank you for your review on Sarova Panafric. On behalf of Sarova Panafric, I would like to thank you for choosing to stay with us and taking the time to give us your feedback I am happy to see you were able to take advantage of all our elements, such as the central and convenient location, and friendly... More

Brisbane, Australia
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed June 25, 2012

My stay in hotel was great, service, room, staff, environment, food all excellant. Room with a view, massage tretment awesome. I will stay at this hotel again.

Was this review helpful? Yes
Anthony N, General Manager at Sarova Panafric, responded to this review

Dear Guest, Thank you for your positive feedback. We're glad you enjoyed your stay with us and are definitely looking froward to hosting you at Sarova Panafric and making your stay exceptional, once again. Warm Regards, Anthony Ngunga General Manager More

Reviewer
4 reviews 4 reviews
3 hotel reviews
4 of 5 stars Reviewed June 23, 2012

From the minute I arrived, the staff went out of their way to make my stay the best possible. The rooms are a decent size, good bathroom and comfortable bed. Very good restaurant downstairs and the pool is also great. Highly recommend for a stay in Nairobi.

Was this review helpful? Yes
Anthony N, General Manager at Sarova Panafric, responded to this review

Dear Guest, Thank you for your positive feedback. We're glad you enjoyed your stay with us and are definitely looking froward to hosting you at Sarova Panafric and making your stay exceptional, once again. Warm Regards, Anthony Ngunga General Manager More

Miami Beach, Florida
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed June 22, 2012

I loved this hotel. The staff are amazing and the food just great. All in all, this hotel is just FABULOUS. They just did a renovation and it is great value for your money. If you are looking for:- Convinience, security, hospitality form courteous staff, security, great food, great rooms, nice beds, quality of sleep, lots of places to be... More

Was this review helpful? Yes 1
Anthony N, General Manager at Sarova Panafric, responded to this review

Dear Guest, Thank you for your positive feedback. We're glad you enjoyed your stay with us and are definitely looking froward to hosting you at Sarova Panafric and making your stay exceptional, once again. Warm Regards, Anthony Ngunga General Manager More

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Additional Information about Sarova Panafric

Address: Kenyatta Avenue, Nairobi 72493, Kenya
Phone Number:
Location: Kenya > Nairobi
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Sarova Panafric 3.5*
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Also Known As:
Sarova Panafric Hotel Nairobi
Sarova Panafric Nairobi
Panafric Hotel Nairobi

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Amenities

Bar / Lounge Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style
#9 Spa Hotel in Nairobi #11 Business Hotel in Nairobi
Hotel Class
Official Description (provided by the hotel)
Idyllically located 5 minutes drive from the CBD and 18 Kms from Jomo Kenyatta Internationa Airport, amidst beautifully landscaped gardens in a quiet suburb of Nairobi, Sarova Panafric offers 164 rooms in a range of standard, superior, club and suites- all recently refurbished and decorated in a contemporary vibrant African style. Named in honor of the Pan African movement, Sarova Panafric was inaugurated by the first president of Kenya H.E. Mzee Jomo Kenyatta on the 5th January 1965 and truly represents Neo Africa. Enjoy leisurely meals at the lively and warm Flame tree restaurant, once the watering hole for freedom fighters, spies and foreign correspondents and named after the Flame Tree that holds pride of place in the gardens. Sarova Panafric offers state of the art banqueting and conferencing facilities with a range of meeting and function rooms equipped with the latest audio visual and WIFI equipment. To wind up the day, take a dip in the pool or go for a leisurely massage – or simply enjoy a cool drink to the soothing sounds of Africa’s rhythm Sarova Panafric is also located a short 0.5 Kms from Kenya's Landmark 'Kenyatta International Conference Centre (KICC)' , an events venue in Africa. ... more   less 
Number of rooms
164

Questions & Answers

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Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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