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All 96 Nairobi hotels

Sarova Panafric

3.5 of 5 Hotel   |   Kenyatta Avenue, Nairobi 72493, Kenya
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69%
Ranked #19 of 96 hotels in Nairobi
A recent review
4 of 5 stars Reviewed May 27, 2012
Paulo64 Toronto, Canada
  • Reviews (434)
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434 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (99)
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There are newer reviews for Sarova Panafric
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Toronto, Canada
Senior Contributor
26 reviews 26 reviews
10 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed May 27, 2012

I was nicely surprised with the renovation done in the Panafric, very fresh looking and comfy. Nice bar and restaurant as well. The staff was particularly friendly, except on my morning departure, the person at the reception desk, addressed me in not the most polite manner requesting some extra payment for double occupancy.....I have to clarified that I have paid... More

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Negril, Jamaica
Contributor
14 reviews 14 reviews
12 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed May 22, 2012

My wife and I stayed at the Sarova Panafric Hotel in preparation for our departure from Kenya after a two week safari tour. The lobby is classy. Our room was clean and the balcony had a view of the city. Our room had no maintenance issues and the staff was very helpful. The hotel’s customer service representative “Felix” gave us... More

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Montreal, Canada
Senior Contributor
33 reviews 33 reviews
19 hotel reviews
41 helpful votes 41 helpful votes
4 of 5 stars Reviewed May 20, 2012

This hotel is busy and central, but very good value compared to what is around it, and has a very nice pool area, a great terrace bar and dining area. Front desk staff can be a bit overwhelmed and slow, but they try hard and there is security on each floor which was appreciated. Wifi was reasonably good for Nairobi.... More

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Larnaka, Cyprus
Top Contributor
178 reviews 178 reviews
43 hotel reviews
138 helpful votes 138 helpful votes
4 of 5 stars Reviewed April 24, 2012

I stayed here for the 6th time at the beginning of March and was apalled to be given a room with no hot water after having the same problem on my previous visit. After further problems i said i would not go back but the manager came and was very apologetic, which I appreciated. My plans changed and I needed... More

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AnthonyNgunga, General Manager at Sarova Panafric, responded to this review

Dear Cyprus, I would like to thank you very much for staying with us on several occasions and taking the time to share your feedback on trip advisor concerning your stay at Sarova Panafric. We are dedicated to making your stay here incomparable and it is indeed great to note that you appreciate a lot of what we offer. Your... More

Versoix, GE
Senior Contributor
24 reviews 24 reviews
6 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed April 21, 2012

If you are coming to Nairobi for a meeting, you should look no further. I've just completed a two-day, 80 pax meeting here. Meeting rooms have natural light, good wifi connectivity but, yes, you can find that elsewhere. The difference here that blew me away was the extraordinary level of service from EACH and EVERY staff person here. The technician,... More

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AnthonyNgunga, General Manager at Sarova Panafric, responded to this review

Dear Blitz, Thank you very much for sharing your great experience at Sarova Panafric on Trip Advisor. We do appreciate your positive feedback. I am glad to read that you found our team members so welcoming. Sarova Panafric is wholly committed to serve our guests exceptionally and ensure their stay is exceeding. I have passed on your commentary to our... More

Oslo, Norway
Top Contributor
58 reviews 58 reviews
27 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed April 15, 2012

Stayed here two nights at Easter. I got an offer through a web-agency, and paid USD 300, which I think is good for this hotel. We were welcomed by fruit-juice and wet towel, which is nice and also common in many hotels. The room was good, with a comfy bed, fresh flowers, balcony with garden view, and it is was... More

Was this review helpful? Yes 1
San Salvador
Senior Contributor
21 reviews 21 reviews
15 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed April 14, 2012

The hotel is centrally located in Nairobi. The security and safety in the hotel is very palpable, yet not intimidating. The room is above average in size, yet the decor of the room is dated. The balcony overlooking the city center is a great perk of the rooms. The restaurant service is very efficient and the food quality is very... More

Was this review helpful? Yes 1
AnthonyNgunga, General Manager at Sarova Panafric, responded to this review

Dear Martin, On behalf of Sarova Panafric, I would like to thank you for choosing to stay with us and taking the time to give us your feedback on trip advisor regarding your experience. We are dedicated to making your stay here incomparable and I am glad you appreciate the location as it provides our guests with convenience to carry... More

Reading, United Kingdom
Senior Contributor
49 reviews 49 reviews
13 hotel reviews
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed April 5, 2012

Ended up here because our favoured hotel was full. Plus points: Just marginally out of town, and up on a hill - better location than many Not too far from town - walkable (but unwise at night) Good security Food good if mainly international, wide variety, good breakfast Room clean and efficient, if a bit tired Minus points Checkin and... More

Was this review helpful? Yes 2
london
Top Contributor
52 reviews 52 reviews
15 hotel reviews
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed March 19, 2012

clean, reasonably efficient, but short on charm and not cheap. only choose it if this is a good location for you (nairobi traffic can be challenging).

Was this review helpful? Yes 1
AnthonyNgunga, General Manager at Sarova Panafric, responded to this review

Dear Dan, Thank you for your review on Trip Advisor. We appreciate your feedback and were glad to read that you found our location convenient, our hotel rooms to be very clean and that our services were professional. Sarova Panafric is committed to making your stay truly incomparable with the aim of making your stay a home away from home... More

Tonsberg, Norway
Top Contributor
107 reviews 107 reviews
53 hotel reviews
35 helpful votes 35 helpful votes
4 of 5 stars Reviewed March 18, 2012

Friendly staff and with a good loaction - you can walk to the city center from there. Nice breakfast.

Was this review helpful? Yes 1
AnthonyNgunga, General Manager at Sarova Panafric, responded to this review

Dear Guest, Thank you for taking some time to share your experience at Sarova Panafric. We appreciate your comments and are glad to read that you find us so centrally located in terms of proximity to the Central Business District. Our prime location provides our guests with convenience to carry out their activities within the city centre and amidst the... More

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Additional Information about Sarova Panafric

Address: Kenyatta Avenue, Nairobi 72493, Kenya
Phone Number:
Location: Kenya > Nairobi
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Sarova Panafric 3.5*
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Also Known As:
Sarova Panafric Hotel Nairobi
Sarova Panafric Nairobi
Panafric Hotel Nairobi

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Amenities

Bar / Lounge Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style
#8 Spa Hotel in Nairobi #11 Business Hotel in Nairobi
Hotel Class
Official Description (provided by the hotel)
Idyllically located 5 minutes drive from the CBD and 18 Kms from Jomo Kenyatta Internationa Airport, amidst beautifully landscaped gardens in a quiet suburb of Nairobi, Sarova Panafric offers 164 rooms in a range of standard, superior, club and suites- all recently refurbished and decorated in a contemporary vibrant African style. Named in honor of the Pan African movement, Sarova Panafric was inaugurated by the first president of Kenya H.E. Mzee Jomo Kenyatta on the 5th January 1965 and truly represents Neo Africa. Enjoy leisurely meals at the lively and warm Flame tree restaurant, once the watering hole for freedom fighters, spies and foreign correspondents and named after the Flame Tree that holds pride of place in the gardens. Sarova Panafric offers state of the art banqueting and conferencing facilities with a range of meeting and function rooms equipped with the latest audio visual and WIFI equipment. To wind up the day, take a dip in the pool or go for a leisurely massage – or simply enjoy a cool drink to the soothing sounds of Africa’s rhythm Sarova Panafric is also located a short 0.5 Kms from Kenya's Landmark 'Kenyatta International Conference Centre (KICC)' , an events venue in Africa. ... more   less 
Number of rooms
164

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