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All 96 Nairobi hotels

Sarova Panafric

3.5 of 5 Hotel   |   Kenyatta Avenue, Nairobi 72493, Kenya
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69%
Ranked #19 of 96 hotels in Nairobi
A recent review
4 of 5 stars Reviewed June 23, 2012
JKTravellerAU
  • Reviews (436)
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436 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (100)
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There are newer reviews for Sarova Panafric
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Reviewer
4 reviews 4 reviews
3 hotel reviews
4 of 5 stars Reviewed June 23, 2012

From the minute I arrived, the staff went out of their way to make my stay the best possible. The rooms are a decent size, good bathroom and comfortable bed. Very good restaurant downstairs and the pool is also great. Highly recommend for a stay in Nairobi.

Was this review helpful? Yes
Anthony N, General Manager at Sarova Panafric, responded to this review

Dear Guest, Thank you for your positive feedback. We're glad you enjoyed your stay with us and are definitely looking froward to hosting you at Sarova Panafric and making your stay exceptional, once again. Warm Regards, Anthony Ngunga General Manager More

Miami Beach, Florida
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed June 22, 2012

I loved this hotel. The staff are amazing and the food just great. All in all, this hotel is just FABULOUS. They just did a renovation and it is great value for your money. If you are looking for:- Convinience, security, hospitality form courteous staff, security, great food, great rooms, nice beds, quality of sleep, lots of places to be... More

Was this review helpful? Yes 1
Anthony N, General Manager at Sarova Panafric, responded to this review

Dear Guest, Thank you for your positive feedback. We're glad you enjoyed your stay with us and are definitely looking froward to hosting you at Sarova Panafric and making your stay exceptional, once again. Warm Regards, Anthony Ngunga General Manager More

Cape Town Central, South Africa
Top Contributor
93 reviews 93 reviews
51 hotel reviews
40 helpful votes 40 helpful votes
3 of 5 stars Reviewed June 19, 2012

This is not a bad hotel. It is in need of a revamp but offers adequate facilities, and is at least out of the city centre. I have stayed here many times and never had a bad experience. I found the room prices to be a bit higher than what they should be for what you get, but the breakfast... More

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AnthonyNgunga, General Manager at Sarova Panafric, responded to this review

Dear Rob, Thank you for staying with us at Sarova Panafric and for your candid feedback. We're very happy to hear that your experiences while staying at Sarova Panafric have been great. We’re elated that you enjoyed your breakfast & meals at our Flame Tree restaurant and I've shared your feedback regarding this with our Food & Beverage team. Our... More

Cape Town
2 reviews
5 of 5 stars Reviewed June 16, 2012

We were surprised by the excellent and friendly service of all staff members that we dealt with. The staff of the conferencing unit were highly professional, accurate and professional. The meals (for functions) were a bit expensive but of the highest quality, if you take into account that they had to serve more than 500 people on that particular day.... More

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AnthonyNgunga, General Manager at Sarova Panafric, responded to this review

Dear Marie, Thanks so much for your feedback. We're ecstatic that you enjoyed the Sarova Panafric’s service, food and the guest rooms that enabled your conference be nothing short of successful. We love nothing more than providing exceptional service to our guests. To know that our guests are happy truly makes US happy! Thus, we’re thrilled, and we do hope... More

Nairobi, Kenya
Senior Contributor
22 reviews 22 reviews
11 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed June 15, 2012

The Panfric Hotel is just a short distance to the city centre of Nairobi and very near the biggest Uhuru park. The new refurbishment that has been done lately gives the hotel a very good and elegant ambience. It's is a very nice place away from the city noise.

Was this review helpful? Yes 1
AnthonyNgunga, General Manager at Sarova Panafric, responded to this review

Dear Guest, Thank you so much for your review! We’re elated that you enjoyed our location and hope you had a chance to stroll Uhuru Park, one of our favorite. We're also happy to hear that you had an excellent stay with us and are delighted you appreciate the renovations that were carried out with the aim of enhancing our... More

London, United Kingdom
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed June 12, 2012

The Sarova Panafric is a fine hotel with a wonderful, friendly staff and excellent driver services. The food is very good. The breakfast opens early at 6:15AM so you can make your safaris. The poolside dining is especially nice. If you shop around you can find rooms here for under £100 per night, which makes this perhaps the top family... More

Was this review helpful? Yes 1
AnthonyNgunga, General Manager at Sarova Panafric, responded to this review

Dear Clayton, Thank you for sharing your experience at Sarova Panafric. We are pleased that each aspect of your stay was equally wonderful and that you had the chance to dine at The Pool Garden Restaurant, and also to enjoy our valet services too. We are glad that you enjoyed the great food & I have shared your kudos with... More

Weymouth, Massachusetts
Top Contributor
64 reviews 64 reviews
24 hotel reviews
35 helpful votes 35 helpful votes
4 of 5 stars Reviewed June 12, 2012

We weren't quite sure what to expect with this hotel, based upon reviews, but we were quite pleased. The staff couldn't be more helpful and friendly. The room was quite comfy and everything worked. The restaurant was clean, buffet breakfast plentiful. For us, the location worked beautifully. We were able to get around the city, via cab, without any trouble... More

Was this review helpful? Yes 2
Anthony N, General Manager at Sarova Panafric, responded to this review

Dear Guest, Thank you for your positive feedback. We're glad you enjoyed your stay with us and are definitely looking froward to hosting you at Sarova Panafric and making your stay exceptional, once again. Warm Regards, Anthony Ngunga General Manager More

Dublin, Ireland
Senior Contributor
46 reviews 46 reviews
41 hotel reviews
81 helpful votes 81 helpful votes
4 of 5 stars Reviewed June 9, 2012

Stayed 1 night in Feb'12 as part of our second honeymoon on a Kenyan safari. Having also stayed in the Intercontinental in Nairobi I can say the Panafric is far superior in terms of service quality and attention to detail but perhaps the Intercontinental has more facilities. See my other review of Intercontinental for comparison. We stayed in a lovely... More

Was this review helpful? Yes 1
AnthonyNgunga, General Manager at Sarova Panafric, responded to this review

Dear Guest, Thank you for posting such a great review on Trip Advisor. On behalf of Sarova Panafric, I would like to thank you for choosing to stay with us and taking the time to give us your feedback We are happy to know that you indeed appreciated the refreshing African hospitality delivered by our staff and enjoyed your night... More

Spijkenisse, The Netherlands
Top Contributor
59 reviews 59 reviews
25 hotel reviews
37 helpful votes 37 helpful votes
3 of 5 stars Reviewed June 8, 2012

Good, clean, somewhat standard hotel. No fancy rooms, medium level restaurant. Ok for menu and ok for the food presented. Things started to become a bit difficult when a flexible lunch is desired by multiple people. Bit clumsy reception/business center (e.g. helping to get wifi started on an Ipad). Nevertheless all staff is very friendly and helpful, which compensates the... More

Was this review helpful? Yes 1
AnthonyNgunga, General Manager at Sarova Panafric, responded to this review

Dear Guest, Thank you for taking the time to review Sarova Panafric. We are glad that you were happy with all aspects of your stay and appreciate your comments. We were happy to have you around & I will definitely pass them on to the entire team. It is surprising to note that you had an issue with the provision... More

Istanbul, Turkey
Senior Reviewer
6 reviews 6 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed June 2, 2012

The employees were pretty friendly and helpful, room was clean. It is located close to city center and offices. The restaurant is really good, especially the meat food is excellent. You can make your meetings at the restaurant and enjoy the drinks. The hotel's cabs are very secure and cab drivers are very helpful unlike many other hotel cab drivers.... More

Was this review helpful? Yes 1
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Additional Information about Sarova Panafric

Address: Kenyatta Avenue, Nairobi 72493, Kenya
Phone Number:
Location: Kenya > Nairobi
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Sarova Panafric 3.5*
Reservation Options:
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Also Known As:
Sarova Panafric Hotel Nairobi
Sarova Panafric Nairobi
Panafric Hotel Nairobi

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Amenities

Bar / Lounge Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style
#8 Spa Hotel in Nairobi #11 Business Hotel in Nairobi
Hotel Class
Official Description (provided by the hotel)
Idyllically located 5 minutes drive from the CBD and 18 Kms from Jomo Kenyatta Internationa Airport, amidst beautifully landscaped gardens in a quiet suburb of Nairobi, Sarova Panafric offers 164 rooms in a range of standard, superior, club and suites- all recently refurbished and decorated in a contemporary vibrant African style. Named in honor of the Pan African movement, Sarova Panafric was inaugurated by the first president of Kenya H.E. Mzee Jomo Kenyatta on the 5th January 1965 and truly represents Neo Africa. Enjoy leisurely meals at the lively and warm Flame tree restaurant, once the watering hole for freedom fighters, spies and foreign correspondents and named after the Flame Tree that holds pride of place in the gardens. Sarova Panafric offers state of the art banqueting and conferencing facilities with a range of meeting and function rooms equipped with the latest audio visual and WIFI equipment. To wind up the day, take a dip in the pool or go for a leisurely massage – or simply enjoy a cool drink to the soothing sounds of Africa’s rhythm Sarova Panafric is also located a short 0.5 Kms from Kenya's Landmark 'Kenyatta International Conference Centre (KICC)' , an events venue in Africa. ... more   less 
Number of rooms
164

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