We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 106 Nairobi hotels

Sarova Panafric

3.5 of 5 Hotel   |   Kenyatta Avenue, Nairobi 72493, Kenya
Hotel website
Hotel amenities
Special Rate
Seasonal Promotion $173
Sarova Panafric
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 8 more sites!
Save
You added Sarova Panafric to your Saves list
Ranked #20 of 106 Hotels in Nairobi
A recent review
4 of 5 stars Reviewed December 9, 2012
Kyles1972 Sydney
Write a Review

502 reviews from our community

Traveler rating
    121
    214
    128
    22
    17
See reviews for
45
130
56
179
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (113)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
  • All months
    (502)
  • Mar-May only
    (87)
  • Jun-Aug only
    (161)
  • Sep-Nov only
    (164)
  • Dec-Feb only
    (90)
All months
There are newer reviews for Sarova Panafric
See the most recent reviews
Sydney
Contributor
13 reviews 13 reviews
11 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed December 9, 2012

The foyer for this hotel has very obviously been upgraded, so when we saw our room it was disappointing. The room was very basic and clean with a TINY bathroom, but has seen better days. We had a room that faced the street and it was quite noisy. Having said that, the staff were friendly and the restaurant was very... More

Was this review helpful? Yes
Anthony N, General Manager at Sarova Panafric, responded to this review

Dear Kyles, Many thanks for taking the time to share your feedback with us. We're happy to read that you enjoyed your stay with us and found our staff to be friendly and rooms clean. It is also notable that you appreciated the security offered at the hotel. With the notable ever-changing client needs, we continue to strive in providing... More

Jamaica
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed December 9, 2012

The first thing that's immediately apparent is that this star is fading. The rooms (superior) have seen better days. Be sure to avoid a room facing the street as the traffic is surprisingly loud at night. That said, the service was excellent. Everyone from the security to the ladies at reception did everything to make my stay as comfortable as... More

Was this review helpful? Yes
Anthony N, General Manager at Sarova Panafric, responded to this review

Dear Guest, We're happy to read that you enjoyed your stay with us and found our staff to be friendly and rooms clean. It is also notable that you appreciated the security offered at the hotel. With the notable ever-changing client needs, we continue to strive in providing exceptional service not only through our highly skilled and trained associates but... More

Providence, Rhode Island
Top Contributor
50 reviews 50 reviews
13 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed December 8, 2012

While attending a conference in Nairobi I stayed at this hotel. My room was very clean and the security was great. The thing I enjoyed most was their breakfast; it was so good that the 5 days I stayed here I always made sure I did not miss the wonderful spread they had for us...it was indeed a feast! My... More

Was this review helpful? Yes
Anthony N, General Manager at Sarova Panafric, responded to this review

Dear Guest, Thank you very much for sharing your great experience at Sarova Panafric on Trip Advisor. We do appreciate your positive feedback. I am glad to read that you found our team members so welcoming. Sarova Panafric is wholly committed to serve our guests exceptionally and ensure their stay is exceeding. I have passed on your commentary to our... More

New Delhi, India
Contributor
20 reviews 20 reviews
16 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed December 7, 2012

Sarova Panafric is a nice hotel located in the heart of the city of Nairobi close to the Central Business District. Ideal for a business trip. The hotel has a very friendly staff, the restaurants and the food is reasonable. Thge outdoors restaurant is a nice place to hang-out.

Was this review helpful? Yes
Anthony N, General Manager at Sarova Panafric, responded to this review

Dear Guest, Thank you for your wonderful review. It’s a joy to receive glowing feedback from our guests, and especially as it pertains to excellent service and food. We pride ourselves on providing fantastic service, and we work each day to enhance the guest experience even further. We're also excited to note that you enjoyed time spent at the Pool... More

Nairobi, Kenya
1 review
5 of 5 stars Reviewed December 7, 2012

Panafric Hotel is the place to take all your conferences, workshops and accommodation needs. The facilities are excellent, friendly and hospitable staff who are always willing to assist. The food is also excellent with a variety to choose from and their charges are fair compared to other hotels.

Was this review helpful? Yes
Anthony N, General Manager at Sarova Panafric, responded to this review

Dear Guest, Many thanks for taking the time to share your feedback with us. We’re ecstatic to know that you liked our rooms plus the delicious breakfast at The Flame Tree restaurant. But above all, we’re elated that you enjoyed exceptional customer service. Our staff strives to provide warm, welcoming service always, and making your stay with us during your... More

Milton Keynes, United Kingdom
1 review
4 of 5 stars Reviewed December 3, 2012

I have just returned from a three night stay at Sarova Panafric having visited Kenya for the first time for a wedding. The staff were very friendly and provided a very high level of service throughout. They made me and my family feel very welcome. The breakfast buffet had an excellent selection and the quality of the food in the... More

Was this review helpful? Yes
Anthony N, General Manager at Sarova Panafric, responded to this review

Dear Pauline, Thank you for sharing your Sarova Panafric experience with us. We genuinely care about each guest’s experience, and we’re so pleased it shows through our guest rooms and services. We hope you had a chance to enjoy the Hotel’s amenities such as The Tulia Spa. Thank you for your recommendation and we appreciate each word. Kind Regards, Anthony... More

Dubendorf, Switzerland
Top Contributor
89 reviews 89 reviews
80 hotel reviews
74 helpful votes 74 helpful votes
5 of 5 stars Reviewed December 2, 2012

It was a nice stay at this hotel. After our safari we needed a place to stay. This hotel was ideal. It has a good restaurant where they serve the included breakfast and also lunch and dinner. Staff was very friendly and professional. The one thing I didn't like, was that they don't organize a regular taxi for you. They... More

Was this review helpful? Yes
Anthony N, General Manager at Sarova Panafric, responded to this review

Dear Guest, Thank you for your review on Trip Advisor. We appreciate your feedback and were glad to read that you found our location convenient, our hotel rooms to be very clean and that our services were professional. Sarova Panafric is committed to making your stay truly incomparable with the aim of making your stay a home away from home... More

Contributor
20 reviews 20 reviews
14 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed December 2, 2012

We stayed at Sarova Panafric on two separate nights while on our honeymoon over November. The breakfast was fantastic, and the room was nice. Service was very good. Jane the masseuse was a beautiful soul. There were two aspects that were troubling - 1. the thin walls - there was a function by the pool while we were staying and... More

Was this review helpful? Yes 1
Anthony N, General Manager at Sarova Panafric, responded to this review

Dear Guest, It’s wonderful to hear how much you enjoyed Sarova Panafric, and we can’t thank you enough for sharing your feedback with us. We’re thrilled you enjoyed the fantastic food and service from our team and also took advantage of our Tulia services. Indeed Jane is a superb masseuse and I have shared your feedback with her. Our airport... More

Nairobi, Kenya
1 review
5 of 5 stars Reviewed November 27, 2012

We received first class service before and during our function at the hotel. The sales account manager (Joseph Kimondo) was very efficient and attended to us as should be. The staff at the hotel ensured all things went on smoothly and were very hospitable.

Was this review helpful? Yes
Anthony N, General Manager at Sarova Panafric, responded to this review

Dear Loreen, Thank you very much for your feedback on your stay at Sarova Panafric. We're excited, not only because you chose Sarova Panafric, but also happy to read that we were able to offer first class service to you; as it should be and that our Sales Account Manager, Joseph was of tremendous help. I have shared your feedback... More

Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed November 19, 2012 via mobile

Stayed at hotel the last part of holiday and it was lovely and relaxing with fantastic facilities. We booked in for some of the treatments such as a pedicure and massage and these were excellent value, staffed by friendly and professional staff. The food was great and breakfast had everything you could possibly want. Further, must not forget the cocktails,... More

Was this review helpful? Yes
Anthony N, General Manager at Sarova Panafric, responded to this review

Dear Julia, Thank you for your candid review. We can think of no bigger compliment than being that hotel to specially help wind up your holiday. We’re extremely proud of our staff and the excellent service they provide. We know that great service makes a huge difference when traveling, and we can only hope that each visit brings new, happy... More

Questions? Get answers from hotel staff and past guests. Ask a question
Owners: What's your side of the story?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to Sarova Panafric? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Sarova Panafric

Address: Kenyatta Avenue, Nairobi 72493, Kenya
Phone Number:
Location: Kenya > Nairobi
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Sarova Panafric 3.5*
Number of rooms: 164
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Travelocity, Hotels.com, Expedia, Cheap Tickets, Agoda, Otel, Despegar.com, Odigeo, TripOnline SA and Tingo so you can book your Sarova Panafric reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Sarova Panafric Hotel Nairobi
Sarova Panafric Nairobi
Panafric Hotel Nairobi

134 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (124)
Viewed
Hotel & grounds (12)
Viewed
Dining (11)
Viewed
Room/suite (32)
Viewed
Pool/beach area (5)
Viewed
Business center/function rooms (1)
Viewed
View from room (8)
Viewed
Bathroom (4)
Viewed
Other (51)

Management photos: Courtesy of the property manager

Viewed
All management photos (11)
Viewed
Room/suite (2)
Viewed
Dining (1)
Viewed
Other (8)
Hotels you might also like...
Check In Check Out
Price Your Stay