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Sarova Panafric

Along Valley Road, Nairobi 30486 - 00100, Kenya
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Sarova Panafric
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Ranked #18 of 122 Hotels in Nairobi
A recent review
4 of 5 stars reviewed 6 days ago
Nagib786 Montreal, Canada
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541 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Montreal, Canada
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 6 days ago NEW

I like this hotel, Breakfast is fabulous, it is close to business district and safe. The personnel is very kind and helpful. Rooms are comfortable. iI will surely recommend warmly this hotel for family and business visitors.

Review collected in partnership with Amoma.com

Was this review helpful? Yes 1
Nairobi, Kenya
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

I want to commend and recommend this hotel for its superb services and proficency. Staff who I must mention who made my stay an absolute pleasure and home are Joseph Kariuki (room steward), Irene Gitan(hostess), Lillian Aundi (cashier), Matthew Musila (barman) and then most competent and professional manager Syllvestre Livono. ..thank you all

Was this review helpful? Yes 2
San Dimas, California
Senior Reviewer
6 reviews 6 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

We stayed at Sarova Panafric 2 nights before heading for our 10 day photo safari and one night at the end of our safari before heading home. We were surprised with all the security e.g., before you enter the hotel, you go thru a scan - security check. Then on every floor of the hotel, there is a security guard.... More 

Was this review helpful? Yes 2
Nairobi, Kenya
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I stayed at the hotel on Valentine's. My room was very neat and immediately I settled in, one the staff came to check up on me(that was really sweet of her).I did not have enough light in my room and Kevin made sure that the problem was solved .The pool was clean and I loved the breakfast too. Loved the... More 

Was this review helpful? Yes 2
Douala, Cameroon
Reviewer
5 reviews 5 reviews
5 of 5 stars Reviewed 2 weeks ago

Friendly and smiling Staff, rooms are good and a kind of positive vibes all over including the security guards. Food for Lunch and dinner for vegetarian is not much of a choice, but steak lovers would enjoy the meals. Breakfast is complete and very healthy and complete. The best of all the services is the Massage and spa center. They... More 

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Mr_David_Gachuru, General Manager at Sarova Panafric, responded to this review

Dear Guest, Thank you for taking the time to review our hotel, Sarova Panafric. I am glad to read that you found the facilities such as rooms and breakfast very good and the staff polite. It is our promise to provide our guests with our Refreshing African Hospitality. We are also happy to hear you had a chance to experience... More 

Centurion, South Africa
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 3 weeks ago

During my travels throughout Africa, I still find the Sarova Panafric one of the best hotels to stay in. Affordable, excellent staff and really brilliant service. The rooms are clean and functional. Management are involved in the hotel and guests are treated as "part of the family"

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Mr_David_Gachuru, General Manager at Sarova Panafric, responded to this review

Dear Renaldodp, Thank you for taking the time to review our hotel. I am glad to read that you felt like family on your most recent visit here, we aim to offer Refreshing African Hospitality and warmth to all our guests. I shall pass on your commendations to the staff and management at large. I look forward to meeting you... More 

Top Contributor
57 reviews 57 reviews
17 hotel reviews
24 helpful votes 24 helpful votes
3 of 5 stars Reviewed 4 weeks ago via mobile

I stayed at the Sarova Panafric Hotel for the last two days and it was great. The room was pretty neat and the service good. The breakfast buffet is sumptuous and I liked the location of the hotel most as you can easily get about town from this centrally located hotel. What I wasn't amused about though is that for... More 

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Mr_David_Gachuru, General Manager at Sarova Panafric, responded to this review

Dear Karen, Thank you for sharing your experience at Sarova Panafric, we not only appreciate feedback but also welcome it. We are delighted that you selected Sarova Panafric to spend your evenings and we are glad to read that you enjoyed the ambiance, wide variety of food options and that you found the staff pleasant. We hope next time you... More 

Vientiane, Laos
Top Contributor
54 reviews 54 reviews
30 hotel reviews
37 helpful votes 37 helpful votes
3 of 5 stars Reviewed 4 weeks ago

This is a nice, well run hotel. All staff were brilliant, showing the skills in hospitality that makes Kenya such a great destination, particularly for many who like to see the sanitized side of Africa. That said, the hotel is shockingly overpriced right now. I had an old room, facing the busy street and it was very noisy until the... More 

Was this review helpful? Yes
Mr_David_Gachuru, General Manager at Sarova Panafric, responded to this review

Dear Ms Lily W, Thank you for your feedback on our hotel, Sarova Panafric, we appreciate and welcome your feedback. We are glad to read that you found the staff brilliant and the hotel nice. Your valuable feedback on the rooms has been noted and has been escalated to management in order to include this in our renovation plans. In... More 

Buskerud, Norway
Contributor
11 reviews 11 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Again I had the pleasure of being a guest at Sarova Panafric Hotel in eight nights and as always, both I and the 14 other guest I had with me was, very well welcomed. Already from the cars stopped, we were welcomed by the car doors were opened, baggage was well taken care of and brought to our rooms and... More 

Was this review helpful? Yes
Mr_David_Gachuru, General Manager at Sarova Panafric, responded to this review

Dear Marit K, Thank you for reviewing our hotel Sarova Panafric and for consistently choosing to stay with us. I am glad to hear your glowing feedback on your welcome experience as well as your stay in general. I will be sure to share this with the entire team, who I know will be happy to hear. Kindly let me... More 

London, United Kingdom
1 review
5 of 5 stars Reviewed February 22, 2015

Where do I start? Every time I stay at the Saropan they seem to get better. From Rose mukami of reservations to Augustine the bellhop or Robert the room attendant. Amazing! No words to describe everyone at SP. This time round I stayed for seven days with my wife and two children and apart from a lack of a menu... More 

Was this review helpful? Yes
Mr_David_Gachuru, General Manager at Sarova Panafric, responded to this review

Dear KennethNganga, Thank you for taking the time to review us and for constantly allowing us to be your hotel of choice. We are glad to read that you enjoyed the entirety of your stay and please be reassured that the menu for younger children is in the completion stage. You were a pleasure to host and I will share... More 

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