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All 96 Nairobi hotels

Sarova Panafric

3.5 of 5 Hotel   |   Kenyatta Avenue, Nairobi 72493, Kenya
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69%
Ranked #19 of 96 hotels in Nairobi
A recent review
4 of 5 stars reviewed today
Nicci W Johannesburg, South Africa
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441 people have reviewed this hotel

Traveler rating
    100
    188
    117
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38
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157
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (101)
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English first
Johannesburg, South Africa
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 of 5 stars Reviewed today NEW

Wonderful, friendly and attentive staff ensured yet again a successful business meeting. Particular mention to Anne and her colleagues who provided such excellent service at meal times and to the ladies who kept the snacks coming!

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Cypress, Texas
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed today NEW

The panafric is an excellent hotel for stays downtown Nairobi . The security is exceptional and service excellent. All the staff is very friendly and the room very clean and comfortable. The setting is beautiful and flora lovely!

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Charlottesville, Virginia
Reviewer
4 reviews 4 reviews
3 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed yesterday NEW

I stayed at Sarova Panafric for 2 nights in July, and overall really enjoyed the experience. The staff were extremely courteous, the rooms well maintained, and the restaurant had excellent food. I was given a complimentary upgrade after they realized that my room wasn't ready for check-in, which was also much appreciated. The location is fairly ideal, with it being... More

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Gainesville, Florida
Senior Contributor
36 reviews 36 reviews
27 hotel reviews
52 helpful votes 52 helpful votes
4 of 5 stars Reviewed 1 week ago

This hotel was booked for me as part of a longer trip. I was very happy with the rooms (I stayed twice, first for two nights, and a week later for one night), and the reception staff, porters, doorman, etc., were all welcoming and professional on both occasions. The guests seemed to be mostly foreigners, but the hotel restaurant seemed... More

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Mr_David_Gachuru, General Manager at Sarova Panafric, responded to this review

Dear Guest, Thank you for taking the time to write your review of Sarova Panafric, your comments are very much valued. We appreciate your comments regarding our facilities as well as our staff. We are wholly committed to exceeding our guests expectations. We take pride in being the first Pan African Hotel and have thus become the melting point for... More

Nottingham, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

Both my wife and i have just returned after staying at the Sarova Panafric hotel in Nairobi. From the moment we arrived at the hotel, the magic started!! Augustine Kutoyi, in his traditional uniform, made us feel welcome with the biggest smile we have ever seen. He looked after us throughout our stay and must be complimented and promoted for... More

Was this review helpful? Yes 1
Mr_David_Gachuru, General Manager at Sarova Panafric, responded to this review

Dear Larry, Thank you for sharing your experience at Sarova Panafric. We take pride in serving our guests exceptionally and ensure they experience our Refreshing African Hospitality and I am glad that we made the entirety of your stay enjoyable. I am delighted to read your positive feedback and will personally share the same with the entire team who will... More

1 review
5 of 5 stars Reviewed 1 week ago

Sarova Panafric came to my rescue when I had to change the venue for an event I had planned for three months, three days to the event. They provided excellent support, accommodated my requests despite the short notice and were critical in making the event a success. I would go back again and again.

Was this review helpful? Yes
Mr_David_Gachuru, General Manager at Sarova Panafric, responded to this review

Dear Harry, Thank you for sharing your experience at Sarova Panafric. I am delighted to read your very kind words and will share the same with the entire team. We take pride in serving our guests exceptionally and I am glad that we were able to make your event a success and you found our conferencing facilities to be excellent.... More

Manningtree, United Kingdom
Contributor
11 reviews 11 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I stay here fairly regularly for business and I am always very happy with the accommodation. The beds are extremely comfortable, the rooms clean and they all have nice bathrooms. The restaurant food is really nice, breakfast is good for African hotels, with a huge choice available. What really makes this place amazing though is the staff. They are simply... More

Was this review helpful? Yes
Mr_David_Gachuru, General Manager at Sarova Panafric, responded to this review

Dear Jenny, Thank you for sharing your experience at Sarova Panafric. We are glad to read that you have selected us as your hotel of choice and even happier to read that you enjoyed the entirety of your stay here, from the beds to the variety of food. We take pride in serving our guests exceptionally and I will share... More

Sydney, Australia
Senior Contributor
28 reviews 28 reviews
7 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Arriving here late and exhausted after the day from hell (another story) the staff at the desk and elsewhere were helpful, kind and exactly what we needed. The room - allocated at short notice - was minus a few bits and pieces but these were provided within 10 minutes together with apologies. Comfortable, clean and safe - that's what we... More

Was this review helpful? Yes 1
Mr_David_Gachuru, General Manager at Sarova Panafric, responded to this review

Dear Guest, Thank you for sharing your experience at Sarova Panafric, we appreciate your feedback. We are delighted that you selected Sarova Panafric and are happy to read that you enjoyed the entirety of your stay at the hotel. We are wholly committed to serve our guests exceptionally and I will personally share your feedback with the staff who will... More

Cairo, Egypt
2 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Great Hotel clean and comfortable. Very convenient to the city and services. Staff were extremely friendly and helpful. The food at Flame Tree Restaurant and Bar has a great choice of delicious food and drink. No one should go hungry Would definitely stay again.

Was this review helpful? Yes 2
Mr_David_Gachuru, General Manager at Sarova Panafric, responded to this review

Dear Caron, Thank you for sharing your experience at Sarova Panafric, we not only appreciate feedback but also welcome it. We are delighted that you selected Sarova Panafric and are happy to read that you enjoyed the entirety of your stay at the hotel. We are wholly committed to serve our guests exceptionally and I will personally share your feedback... More

Reviewer
4 reviews 4 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We arrived relatively late at night and didn't expect much when we arrived. How wrong could we be? The staff made us feel so welcome even though it was 11 at night. The porters were very helpful and made us feel at home. The room was very nice and they'd even put a few swans made from towels on the... More

Was this review helpful? Yes 1
Mr_David_Gachuru, General Manager at Sarova Panafric, responded to this review

Dear McBeller, Thank you for sharing your experience at Sarova Panafric, we not only appreciate feedback but also welcome it. We are delighted that you selected Sarova Panafric and are happy to read that you enjoyed the entirety of your stay at the hotel. We are wholly committed to serve our guests exceptionally and I will personally share your feedback... More

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Additional Information about Sarova Panafric

Address: Kenyatta Avenue, Nairobi 72493, Kenya
Phone Number:
Location: Kenya > Nairobi
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Sarova Panafric 3.5*
Reservation Options:
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Also Known As:
Sarova Panafric Hotel Nairobi
Sarova Panafric Nairobi
Panafric Hotel Nairobi

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Amenities

Bar / Lounge Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style
#8 Spa Hotel in Nairobi #11 Business Hotel in Nairobi
Hotel Class
Official Description (provided by the hotel)
Idyllically located 5 minutes drive from the CBD and 18 Kms from Jomo Kenyatta Internationa Airport, amidst beautifully landscaped gardens in a quiet suburb of Nairobi, Sarova Panafric offers 164 rooms in a range of standard, superior, club and suites- all recently refurbished and decorated in a contemporary vibrant African style. Named in honor of the Pan African movement, Sarova Panafric was inaugurated by the first president of Kenya H.E. Mzee Jomo Kenyatta on the 5th January 1965 and truly represents Neo Africa. Enjoy leisurely meals at the lively and warm Flame tree restaurant, once the watering hole for freedom fighters, spies and foreign correspondents and named after the Flame Tree that holds pride of place in the gardens. Sarova Panafric offers state of the art banqueting and conferencing facilities with a range of meeting and function rooms equipped with the latest audio visual and WIFI equipment. To wind up the day, take a dip in the pool or go for a leisurely massage – or simply enjoy a cool drink to the soothing sounds of Africa’s rhythm Sarova Panafric is also located a short 0.5 Kms from Kenya's Landmark 'Kenyatta International Conference Centre (KICC)' , an events venue in Africa. ... more   less 
Number of rooms
164

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