The road in front of the hotel is quite busy and always jammed in the afternoon, noise getting to all of the rooms except those facing the pool. Very friendly reception and room service staff, security on every floor. Conference facilities are adequate and the internet connection is okay (not fast enough to call on Skype). The hotel restaurant is... more

Stayed only one night on the way to other destination, however this was a really nice hotel. Mix of business and casual travelers. Walking distance to many places to eat and internet cafe one street over when you exit and go to the right. 1shilling per minute. The breaskfast at the hotel was excellent. I would recommend. When compared to... more

I recently spent my first 2 nights in Nairobi while on a business visit from South Africa. I was greatly impressed with the level of personalised service xperienced. The staff at the Sarova Panafric were true exemplars of "hospitality ambassadors". in his book "Ten Lessons from the Future" the author descibes an organisation that resonates as one where hundreds of... more

I and found the hotel adequate but not great. Pluses are a good safe location near downtown and very friendly staff. The restaurants, bar, and room service we fine, with an especially nice breakfast. I stayed in two rooms. The first was noisy, as it faced the street, but clean and in good order. The second was quieter but far... more

Had a fine experience staying there before heading to Tanzania. We were with a group and went to put our bags in the car in the morning when someone from the staff insisted on doing this for us. We tipped them and went to breakfast. On return from breakfast we specifically confirmed with the person that they put the bags... more

We stayed there for a total of four nights, and found the place very comfortable and safe. The restaurant menu was sufficiently varied so that we didn't get bored with it. The rooms were clean and comfortable, perhaps a little small. Staff were always friendly, especially the security guards. We would definitely stay there again if we end up in... more

i am a Pakistani,i just returned from break(Pakistan).i stay in hotel just for one night but enjoy it,s hospitality.both time dep/arvl i stay here for 1 night.i visit different counrries,hotels,but not anywhere i find like this.in 3 months,i stay 2 times.once after 6 weeks & then after 3 weeks. more

Stayed for 1 night in Feb 2008 on our way to Arusha, Tanzania. Rooms were clean, but a little tired looking and the hotel probably needs a make over. We had dinner at the restaurant downstairs, which was adequate, but certainly not haute cuisine. We did get a good rate though through hotel.com. more

Adequate hotel – slightly shabby but clean Good location – short stroll to downtown during the day but route passes Uhuru Park so best not walked at night according to guide books. Nice bar terrace area. Breakfast buffet was good spread of usual stuff with odd local dish. Don't understand the previous negative comments on it. Generally friendly & helpful... more