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Sarova Panafric

#20 of 129 Hotels in Nairobi
Certificate of Excellence
Along Valley Road, Nairobi 30486 - 00100, Kenya
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Sarova Panafric
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591 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Seattle, Washington
5 of 5 stars Reviewed 3 days ago NEW

Annah was fantastic. Not only was she a great masseuse but she was also extremely kind and kept the place extremely clean. The environment was very relaxing and I liked the fact that there was nice music playing and the scent of fresh flowers.

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Chandigarh, India
Level Contributor
3 reviews
1 of 5 stars Reviewed 4 days ago NEW

Hotel is a 4 star property but rooms are terrible. I wont give it more than 2 star rating if only rooms are a parameter except rooms at fifth floor. Food in the hotel was average but restaurant staff was amazing. Staff at reception is good but when it comes to problem solving they all run here and there without... More 

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Mogadishu, Somalia
Level Contributor
3 reviews
3 of 5 stars Reviewed 6 days ago NEW

Excellent services in their rooms, as in the rooms were perfectly done. The food was really nice. Very professional staff in all the department from the lowest to the higher staff. Warm welcoming reception team .

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Level Contributor
9 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 1 week ago

I stayed at PanAfric hotel almost ten years ago. Since then it was remodeled and upgraded a couple of years ago. Now the hotel interior, especially the lobby reflects a 4-5 star quality. This time, I stayed for six nights from 15-22 July, 2015. If excellent service is what you seek in a hotel, PanAfric staff will offer you plenty.... More 

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Nairobi, Kenya
Level Contributor
17 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 1 week ago

I have been here for a number of conferences. The conference rooms are well lit and arranged. There are plenty of snacks for the 10 and 4 o'clock tea. The buffet lunch at the poolside is nicely done with lots of variety. I loved the notepad placeholders. They were leather bound and looked quite executive. I preferred the conference room... More 

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Level Contributor
5 reviews
5 hotel reviews
3 of 5 stars Reviewed 2 weeks ago

The Sarova Panafric is clean and well maintained though undoubtedly aged. The staff are mindful of guests expectations and are courteous and welcoming. Arrived on a Wednesday night and had dinner at in-house restaurant on the ground floor where some live singing from a sultry singer cast an enchanting spell over the diners. The location is perfect for doing business... More 

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Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago

For business trip in Nairobi, i will recommend this hotel as it is near the city center. the rooms are small but clean. my only problem was my room was not cleaned on time and also for like 2 days my tv stopped working. the food is good at the flame tree restaurant and also pool restaurant. the security is... More 

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Dubai, United Arab Emirates
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago

Rooms are good and the hotel ambience, security and overall experience was satisfactory. Also the security at the hotel is good. Location of the hotel is at a very comfortable with access to any other location at ease.

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1David_Gachuru, General Manager at Sarova Panafric, responded to this review

Dear Rizwan, Thank you for your review on our hotel Sarova Panafric, we not only welcome but appreciate your feedback. I am glad you enjoyed and were satisfied with your entire stay and we look forward to hosting you again. Best Regards, More 

Nairobi, Kenya
Level Contributor
61 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Visited for a meeting and found the place to be an appropriate venue near the city. The food was quite good though the entrance to the hotel is through a petrol/gas station. The Amenities were up to decent standards and the desert chef was particularly generous.

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1David_Gachuru, General Manager at Sarova Panafric, responded to this review

Dear Saumyaanand, Thank you for your review on our hotel, Sarova Panafric. I am delighted that you enjoyed your time with us and thank you for your recommendation on being a nice venue for a meeting or stay near the city! I shall pass on your compliments to the chef. Best Regards, More 

Mumbai
Level Contributor
41 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
4 of 5 stars Reviewed 3 weeks ago

My visit to Nairobi from the 3rd of July to 8th was business. I needed a hotel which is not very far from the city, not far from the airport and not very far from Westlands. Sarova Panafric fit in completely with the above requirements. On arrival you find true African hospitality. Greeted with a warm smile the hotel really... More 

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