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All 119 Nairobi hotels

Sarova Panafric

3.5 of 5 Hotel   |   Along Valley Road, Nairobi 30486 - 00100, Kenya (Upper Hill Estate)
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Sarova Panafric
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Ranked #18 of 119 Hotels in Nairobi
A recent review
3 of 5 stars reviewed 2 days ago
Lily W Vientiane, Laos
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534 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Vientiane, Laos
Top Contributor
54 reviews 54 reviews
30 hotel reviews
37 helpful votes 37 helpful votes
3 of 5 stars NEW

This is a nice, well run hotel. All staff were brilliant, showing the skills in hospitality that makes Kenya such a great destination, particularly for many who like to see the sanitized side of Africa. That said, the hotel is shockingly overpriced right now. I had an old room, facing the busy street and it was very noisy until the... More 

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Buskerud, Norway
Contributor
11 reviews 11 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Again I had the pleasure of being a guest at Sarova Panafric Hotel in eight nights and as always, both I and the 14 other guest I had with me was, very well welcomed. Already from the cars stopped, we were welcomed by the car doors were opened, baggage was well taken care of and brought to our rooms and... More 

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London, United Kingdom
1 review
5 of 5 stars Reviewed 1 week ago

Where do I start? Every time I stay at the Saropan they seem to get better. From Rose mukami of reservations to Augustine the bellhop or Robert the room attendant. Amazing! No words to describe everyone at SP. This time round I stayed for seven days with my wife and two children and apart from a lack of a menu... More 

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Mr_David_Gachuru, General Manager at Sarova Panafric, responded to this review

Dear KennethNganga, Thank you for taking the time to review us and for constantly allowing us to be your hotel of choice. We are glad to read that you enjoyed the entirety of your stay and please be reassured that the menu for younger children is in the completion stage. You were a pleasure to host and I will share... More 

Bedfordshire
Top Contributor
100 reviews 100 reviews
35 hotel reviews
56 helpful votes 56 helpful votes
5 of 5 stars Reviewed 1 week ago

BA abios were meant to be used but I had been unable to book as no wifi (long story that involves cancelled flights etc.) They were unable to allow me to book for 22nd and stay 21st even though they would receive payment so despite about an hour at least I finally had to pay almost £100 for a night... More 

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Nairobi, Kenya
1 review
5 of 5 stars Reviewed 1 week ago

I usually stay at the Sarova Panafric when I come on business trips to Nairobi. I am especially appreciative of the polite and helpful staff this time as I had some problems accessing internet with wifi. Paul and Kevin did everything in their power to get me up and running and able to work again. I would recommend this venue... More 

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Mr_David_Gachuru, General Manager at Sarova Panafric, responded to this review

Dear Eirilene, Thank you for taking the time to review us, and for consistently choosing to stay with us. We appreciate your recommendation and will share this with the staff as well. We take pride in offering Refreshing African Hospitality whether on business or leisure. We are honored to have hosted you and we look forward to seeing you again... More 

Nairobi, Kenya
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 1 week ago

Good for conferences, can host several conferences and still give personalized service to each groups, have ample parking and not far from Nairobi central business division (CBD), can easily be accessed from town even on public transport. Polite and charming staffs are always there to usher you in and assist whenever you need

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Mr_David_Gachuru, General Manager at Sarova Panafric, responded to this review

Dear Josephine, We appreciate you taking the time to review Sarova Panafric, we both appreciate and welcome your feedback. I am happy to note that our staff were able to show you our renown Refreshing African Warmth. We are privileged to be located in one of the most ideal areas in Nairobi with ample secure valet parking ideal for conferences... More 

Airlie Beach, Australia
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

I stayed at Sarova Panafric pre and post safari and would recommend this hotel to visitors. The staff were friendly and efficient and security was excellent. Rooms were very clean and services were excellent. Loved the facial at the day spa too.

Was this review helpful? Yes
Mr_David_Gachuru, General Manager at Sarova Panafric, responded to this review

Dear Eirilene, Thank you for taking the time to review us, and for consistently choosing to stay with us. We appreciate your recommendation and will share this with the staff as well. We take pride in offering Refreshing African Hospitality whether on business or leisure. We are honored to have hosted you and we look forward to seeing you again... More 

Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

I stayed here for work and was pleasantly surprised. Unlike the vast number of business hotels that I've stayed at in all my travels, the Sarova Panafric really stood out for its warm welcoming staff. Kevin and his gang in the redtaurant for whom nothing was too much trouble and the friendly staff who cleaned our rooms (and left little... More 

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Mr_David_Gachuru, General Manager at Sarova Panafric, responded to this review

Dear guest, Thank you for your valuable feedback on our hotel, Sarova Panafric. To note that you enjoyed the entirety of your stay makes us glad to read. From the generous portions to our staff, we are happy that we made your stay memorable. We are located in a prime area close to most shopping malls and the Central Business... More 

Oxted, United Kingdom
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 3 weeks ago

As the hotel for the Safaricom 7s it provides a great base for teams taking part and takes care of a lot of the hassle for the team management. Good food and service and the staff are very helpful. Rooms are basic and slightly dated but clean and tidy. Restaurants are good on site and the hotel is well situated... More 

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Mr_David_Gachuru, General Manager at Sarova Panafric, responded to this review

Dear Mark D, We are glad that you took the time to share your experience at Sarova Panafric, we value your feedback. I am happy to read that you found our staff helpful and our food and service good. The location of Sarova Panafric allows for quick access to the Central Business District, Upper Hill Area, Jomo Kenyatta International Airport... More 

Edinburgh, Scotland, UK
Contributor
12 reviews 12 reviews
9 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed 3 weeks ago

From the Head concierge -Benson - who helped us with our arrival after we found the Fairview full, to the check-in staff and security personnel on our floor, everyone made our stay extremely comfortable and the experience very personal. Even the driver - John - provided us by the hotel proved highly reliable, polite and most of all a careful... More 

Was this review helpful? Yes
Mr_David_Gachuru, General Manager at Sarova Panafric, responded to this review

Dear guest, Thank you for taking the time to share your experience at Sarova Panafric, we are glad to read your feedback. We are so happy to read your kind words on the warmth and personalized service we strive to offer all our guests. I will personally pass on your kind words to all the staff you have mentioned by... More 

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Additional Information about Sarova Panafric

Address: Along Valley Road, Nairobi 30486 - 00100, Kenya
Location: Kenya > Nairobi > Upper Hill Estate
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Sarova Panafric 3.5*
Number of rooms: 162
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Also Known As:
Sarova Panafric Hotel Nairobi
Sarova Panafric Nairobi
Panafric Hotel Nairobi
Hotel Style:
#9 Spa Hotel in Nairobi
#12 Business Hotel in Nairobi
#16 Romantic Hotel in Nairobi

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