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Sarova Panafric

#19 of 132 Hotels in Nairobi
Certificate of Excellence
Along Valley Road, Nairobi 30486 - 00100, Kenya
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1 room 1 guest
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Sarova Panafric
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602 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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    (118)
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All months
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Pleasantly wonderful experience. I attended a training and appreciated the facility, which is quite near the CBD. The rooms are pleasant and clean, and the food fresh. The staff are really pleasant, courteous and helpful. I enjoyed use of the gym which I learned is a recent addition. I will definately be back. Keep up

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UK, Yorkshire
Level Contributor
35 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

I stayed here about 10 years ago while on holiday. This time I was visiting on business and was pleased to see the hotel is just as good as it was last time. I had expected some fading of what had been a lovely hotel, happily its well maintained and professionally staffed. Check in was friendly and swift, my room... More 

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Sydney, New South Wales, Australia
Level Contributor
34 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
3 of 5 stars Reviewed 1 week ago

The staff were very friendly and helpful. Rooms were clean and comfortable but a little dated for my liking. Security was present around the building and everyone was happy. We ate at the restaurant and was nice but nothing special. Pricing on some of the wine was expensive and their were only two expensive champagnes to choice from so decided... More 

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Sunderland, United Kingdom
Level Contributor
184 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 63 helpful votes
5 of 5 stars Reviewed 1 week ago

This was ideally placed for my recent business trip to Nairobi - well structured hotel - good pool area - superb breakfast. My room was everything I needed always very clean - great comfortable bed, mini-fridge, safe, wardrobe with plenty space even the TV had some good movie channels. The bathroom was a wet-room with a great shower so all... More 

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1David_Gachuru, General Manager at Sarova Panafric, responded to this review

Dear Guest, thank you for reviewing our hotel, we appreciate and welcome your feedback. I am pleased that you enjoyed the entirety of your stay from the breakfast to the room to the ambiance. Our staff are our greatest assets and I agree with you when you say there are no better staff at any hotel in Nairobi. Thank you... More 

Boyup Brook, Western Australia, Australia
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago

Perfect hotel for stay in Nairobi. Clean and comfortable with friendly staff both housekeeping and restaurant. Delicious food in al la carte Flametree restaurant. Reception very helpful. Groups catered for and airport transfers very efficient. Booked by Traveljoy from Western Australia for nights in-between Safari tours.

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1David_Gachuru, General Manager at Sarova Panafric, responded to this review

Dear guest, Thank you for reviewing our hotel, Sarova Panafric. It is always an honor to receive glowing compliments from our guests and I am glad that you enjoyed your entire stay from the delicious food to the airport transfers. We trust that we shall see you and your family again soon and afford a seamless stress free stay once... More 

Washington DC, District of Columbia
Level Contributor
65 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We held our training today at this lovely hotel and everything was top notch! The service of staff, the quality of the provided meals, the IT/AV equipment was up to par,and the room size and set up met all our needs and more. Thanks to the staff of the PanAfric for the great service today!

Was this review helpful? Yes 1
1David_Gachuru, General Manager at Sarova Panafric, responded to this review

Dear Guest, Thank you for reviewing our hotel, Sarova Panafric, we appreciate this. I am glad to read that you enjoyed your entire training and that all aspects were up to par, from the rooms to the meals to the staff. Our staff really are our greatest assets and we value them, thank you for the commendation. Best Regards, More 

Johannesburg, South Africa
1 review
4 of 5 stars Reviewed 2 weeks ago

I had a super-warm welcome from the hotel's staff and all four days and three nights that I spent at Sarova Panafric were wonderful! Everyone went to great lengths to ensure that I was comfortable and strived to make my stay a memorable experience. And it certainly was. I had dinner at Flame Tree restaurant on my first night -... More 

Was this review helpful? Yes
1David_Gachuru, General Manager at Sarova Panafric, responded to this review

Dear Guest, Thank you for reviewing our hotel Sarova Panafric. Our aim is to always provide our guests with Refreshing African Hospitality and I am glad that you were afforded only the best. I am gald to note that you not only enjoyed the meals but the ambience and entertainment as well. I shall personally pass on your kind words... More 

Nairobi, Kenya
Level Contributor
20 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The hotel customer service is excellent and the food great. We had a dinner meeting of four and we were treated very well. The braised Lamb shank was very tender and delicious. The staff were very friendly and attentive to all our needs. Joseph Kimondo is to be commended. Thank You for the excellent service and great meal.

Was this review helpful? Yes
1David_Gachuru, General Manager at Sarova Panafric, responded to this review

Dear Lennie, Thank you for reviewing our hotel, Sarova Panafric. We appreciate and welcome this feedback. I am glad to read that you enjoyed your meals and you found the staff to be friendly, it is our aim to always provide our guests with Refreshing African Hospitality. We hope to see you soon. Best Regards, More 

Charlotte, North Carolina
1 review
5 of 5 stars Reviewed 2 weeks ago

I stayed at the Panafric for two weeks in July 2015 and had a great experience. The staff especially were so friendly and helpful. I was with my husband and young children for the first several days, and the staff were super-nice to the kids. When they left to return home and I stayed for the remainder of my workshop,... More 

Was this review helpful? Yes
1David_Gachuru, General Manager at Sarova Panafric, responded to this review

Dear Guest, We appreciate you taking the time to review our hotel, Sarova Panafric. It is our aim to always provide our guests with Refreshing African Hospitality and we appreciate your acknowledgement of this. I shall pass on your kind words to Robert, who I am sure will be pleased to hear this. We note your highlight on the service... More 

Nairobi, Kenya
1 review
5 of 5 stars Reviewed 2 weeks ago

Savora PanAfric situated in a strategic serene location close to the centra part of Nairobi has hospitable excellent facilities to make you stay worth remembering. I wasn't in an executive suite but I must say even the standard of rooms is like an executive room in some classy hotels I know. No wonder it is noted as a world luxurious... More 

Was this review helpful? Yes
1David_Gachuru, General Manager at Sarova Panafric, responded to this review

Dear Kap, Thank you for consistently selecting Sarova Panafric as your hotel of choice. We are indeed located close to all the major landmarks and airport in Nairobi and we take special pride in treating each of our guests with Refreshing African Hospitality. I am glad to read that you found our client services excellent and that moreover you consider... More 

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