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All 106 Nairobi hotels

Sarova Panafric

3.5 of 5 Hotel   |   Kenyatta Avenue, Nairobi 72493, Kenya
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Ranked #20 of 106 Hotels in Nairobi
A recent review
5 of 5 stars reviewed yesterday
JoyOliver Cape Town, Western Cape, South Africa
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505 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Cape Town, Western Cape, South Africa
1 review
5 of 5 stars Reviewed yesterday NEW

We received unbelievable support and assistance from the staff especially Virginia, Anne, Evans and Mary Anne during our workshop. Nothing was ever too much. Thank you so much, it was a real pleasure and we would definitely use your facilitiies for future workshops. Joy Oliver

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Cape Town, South Africa
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed yesterday NEW

The hotel accommodation and facilities were average and what one would expect of a hotel of that category. Although it was clean and convenient, it was nothing special and even though my room was on the 5th floor, the noise from the traffic and cleaners posed a bit of a problem. However, the staff were very friendly and helpful which... More

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Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW

To find oneself at such an oasis of rest in the center of Nairobi after facing unbelievable traffic jams, people running across roads, smoky trucks, stalled buses, weaving motorbikes and other varieties of hazard all the way from Jomo Kenyatta Airport ... was a moment to be remembered. The hotel is superb in every respect. Most memorable were the staff... More

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Lusaka, Zambia
Contributor
17 reviews 17 reviews
8 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

The Hotel & Restaurant is on Kenyatta Ave, in the Heart of Nairobi. Continental Food is best available. It also serves Veg Meal Curry Combo very delicious menu. Ambience is great for dining. Dedicated service.

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Paris, France
2 reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed 1 week ago

This hotel seems to think it perfectly acceptable to move you to their sister hotel because they got greedy and overbooked. I was there for a conference and I booked in advance and had evidence of this booking being accepted. They did not like my offer of agreeing to stay at the sister hotel for free. We finally agreed that... More

Was this review helpful? Yes 2
Los Angeles, California
Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed 1 week ago

Appreciate excellent hospitality we experienced during our stay at Sarova Panafric, Nairobi, Kenya. Hotel was excellent in all respect; rooms, ambient, cleanliness, and service. The staff is very friendly, courteous, and very helpful..The breakfast was excellent.

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Nairobi, Kenya
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 of 5 stars Reviewed 2 weeks ago

A group of 17 persons turned up for a birthday dinner at 9.30 pm, without a booking, after a let down elsewhere, and had a most enjoyable meal at the steak restaurant. The hostess was gracious, arranged a table and our waiter was alert, efficient and happy to serve. The food was great, good portions and delicious! Thank you all.... More

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Mr_David_Gachuru, General Manager at Sarova Panafric, responded to this review

Dear Edith, Thank you for sharing your experience at Sarova Panafric, we not only appreciate feedback but also welcome it. We are delighted that you selected Sarova Panafric and are pleased to note that you enjoyed your dinner in our Restaurant. Flame Tree Restaurant is a Panafrican themed restaurant serving mouthwatering local and international dishes with a special touch of... More

Canterbury, United Kingdom
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Stayed here for 2 nights before joining tour group at a budget hotel. Great choice. Checkin seem less staff very attentive, great room and the food is amazing, had buffet breakfast and dinner. Live music on Friday evening. Would definitely stay here if in Nairobi again.

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Mr_David_Gachuru, General Manager at Sarova Panafric, responded to this review

Dear Phil, Thank you for sharing your experience at Sarova Panafric, it was indeed an honor hosting you. We are glad that you selected Sarova Panafric and are happy to read that you enjoyed your stay at the hotel. We are committed to exceed our guest’s expectations with our services delivering Refreshing African Hospitality each time. Thank you for your... More

Melbourne, Florida
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
5 of 5 stars Reviewed 2 weeks ago

I stayed in Panafric as a repeat guest since I always start there when visiting Kenya. Very clean, good food, courteous and professional staff, friendly service and you feel welcomed and appreciated for your business. I love the fact that the breakfast is served between 6:30 and 10 am. Being jet-lagged gives one a window of time to go down... More

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Mr_David_Gachuru, General Manager at Sarova Panafric, responded to this review

Dear Mike, Thank you for making Sarova Panafric your preferred choice of accommodation each time you come to Nairobi. It is with great pleasure that we read your feedback. We appreciate all feedback and especially from our repeat guests. I am also pleased to note that you found the quality of food at our restaurants to be remarkable. We are... More

Saint-Lambert, Canada
Senior Contributor
42 reviews 42 reviews
35 hotel reviews
37 helpful votes 37 helpful votes
3 of 5 stars Reviewed 3 weeks ago

The customer service and food at the restaurant meet high standards but unfortunatly the walls seem to be made from carton. From our room we could hear everything going on next door The mattress hard although comfortable.

Was this review helpful? Yes 1
Mr_David_Gachuru, General Manager at Sarova Panafric, responded to this review

Dear Nicole001, Thank you for sharing your experience at Sarova Panafric, we not only appreciate feedback but also welcome it. We are delighted that you selected Sarova Panafric and we are glad to read that you enjoyed the meals and found our staff helpful. I have taken note of your feedback on room walls and hard mattress and have taken... More

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Additional Information about Sarova Panafric

Address: Kenyatta Avenue, Nairobi 72493, Kenya
Phone Number:
Location: Kenya > Nairobi
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Sarova Panafric 3.5*
Number of rooms: 164
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Also Known As:
Sarova Panafric Hotel Nairobi
Sarova Panafric Nairobi
Panafric Hotel Nairobi

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