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All 96 Nairobi hotels

Sarova Panafric

3.5 of 5 Hotel   |   Kenyatta Avenue, Nairobi 72493, Kenya
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69%
Ranked #19 of 96 hotels in Nairobi
A recent review
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444 people have reviewed this hotel

Traveler rating
    101
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (102)
Date | Rating
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English first
Nairobi, Kenya
1 review
5 of 5 stars Reviewed 4 days ago NEW

I have stayed as a guest on business both in a regular hotel room and an apartment unit in the back of the hotel. If you are here for an extended time, get an apartment unit - incredible value for the money. The apartment units are in the back separated from the main hotel by a pool and garden area... More

Was this review helpful? Yes
Mr_David_Gachuru, General Manager at Sarova Panafric, responded to this review

Dear Lemma, Thank you for taking your time to share your experience at Sarova Panafric, we genuinely value guest feedback. We are happy that you selected Sarova Panafric and even more pleased to read that you enjoyed your stay from the rooms to apartments to the food and also the gardens and pool. We are wholly committed to serve our... More

Hermosa Beach, California
Reviewer
4 reviews 4 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

After so many hours in transit to busy, noisy and, lets face it, kind-of-overwhelming Nairobi, it's nice to be taken care of, and that's what I was at the Sarova Panafric. The facilities may not be the newest, but the place feels special, and the staff is so incredibly gracious, you feel like you belong there. Comfortable bed. Bottled water.... More

Was this review helpful? Yes 1
Mr_David_Gachuru, General Manager at Sarova Panafric, responded to this review

Dear Ms. Julie, Thank you for sharing your experience at Sarova Panafric, we appreciate and welcome your feedback. We are delighted that you selected Sarova Panafric and that we could make you feel special. We are committed to serve our guests exceptionally and we are glad to read that you felt like you belonged here. We have noted your feedback... More

Johannesburg, South Africa
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 1 week ago

Wonderful, friendly and attentive staff ensured yet again a successful business meeting. Particular mention to Anne and her colleagues who provided such excellent service at meal times and to the ladies who kept the snacks coming!

Was this review helpful? Yes
Mr_David_Gachuru, General Manager at Sarova Panafric, responded to this review

Dear Nicci, Thank you for sharing your experience at Sarova Panafric. We are glad that you selected Sarova Panafric for your conference and are pleased to read that you enjoyed your stay. We are committed to exceeding our guests expectations and I will personally share your kind words to Anne and the rest of the staff. Thank you for your... More

Cypress, Texas
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

The panafric is an excellent hotel for stays downtown Nairobi . The security is exceptional and service excellent. All the staff is very friendly and the room very clean and comfortable. The setting is beautiful and flora lovely!

Was this review helpful? Yes
Mr_David_Gachuru, General Manager at Sarova Panafric, responded to this review

Dear Marty, Thank you for sharing your experience at Sarova Panafric, we appreciate and welcome your feedback. We are delighted that you selected Sarova Panafric and that you enjoyed the entirety of your stay. We are committed to serve our guests exceptionally and are glad to read that you found the hotel from staff to security to our landscaping excellent.... More

Charlottesville, Virginia
Reviewer
4 reviews 4 reviews
3 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed 1 week ago

I stayed at Sarova Panafric for 2 nights in July, and overall really enjoyed the experience. The staff were extremely courteous, the rooms well maintained, and the restaurant had excellent food. I was given a complimentary upgrade after they realized that my room wasn't ready for check-in, which was also much appreciated. The location is fairly ideal, with it being... More

Was this review helpful? Yes
Mr_David_Gachuru, General Manager at Sarova Panafric, responded to this review

Dear Mr. Chiraj, Thank you for sharing your experience at Sarova Panafric, we appreciate and welcome your feedback. We are delighted that you selected Sarova Panafric and we are glad to read that you enjoyed the entirety of your stay at the hotel, from the location, rooms, dining options as well as our hotel security. We are wholly committed to... More

Gainesville, Florida
Senior Contributor
36 reviews 36 reviews
27 hotel reviews
53 helpful votes 53 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This hotel was booked for me as part of a longer trip. I was very happy with the rooms (I stayed twice, first for two nights, and a week later for one night), and the reception staff, porters, doorman, etc., were all welcoming and professional on both occasions. The guests seemed to be mostly foreigners, but the hotel restaurant seemed... More

Was this review helpful? Yes
Mr_David_Gachuru, General Manager at Sarova Panafric, responded to this review

Dear Guest, Thank you for taking the time to write your review of Sarova Panafric, your comments are very much valued. We appreciate your comments regarding our facilities as well as our staff. We are wholly committed to exceeding our guests expectations. We take pride in being the first Pan African Hotel and have thus become the melting point for... More

Nottingham, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Both my wife and i have just returned after staying at the Sarova Panafric hotel in Nairobi. From the moment we arrived at the hotel, the magic started!! Augustine Kutoyi, in his traditional uniform, made us feel welcome with the biggest smile we have ever seen. He looked after us throughout our stay and must be complimented and promoted for... More

Was this review helpful? Yes 1
Mr_David_Gachuru, General Manager at Sarova Panafric, responded to this review

Dear Larry, Thank you for sharing your experience at Sarova Panafric. We take pride in serving our guests exceptionally and ensure they experience our Refreshing African Hospitality and I am glad that we made the entirety of your stay enjoyable. I am delighted to read your positive feedback and will personally share the same with the entire team who will... More

1 review
5 of 5 stars Reviewed 2 weeks ago

Sarova Panafric came to my rescue when I had to change the venue for an event I had planned for three months, three days to the event. They provided excellent support, accommodated my requests despite the short notice and were critical in making the event a success. I would go back again and again.

Was this review helpful? Yes
Mr_David_Gachuru, General Manager at Sarova Panafric, responded to this review

Dear Harry, Thank you for sharing your experience at Sarova Panafric. I am delighted to read your very kind words and will share the same with the entire team. We take pride in serving our guests exceptionally and I am glad that we were able to make your event a success and you found our conferencing facilities to be excellent.... More

Manningtree, United Kingdom
Contributor
12 reviews 12 reviews
4 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I stay here fairly regularly for business and I am always very happy with the accommodation. The beds are extremely comfortable, the rooms clean and they all have nice bathrooms. The restaurant food is really nice, breakfast is good for African hotels, with a huge choice available. What really makes this place amazing though is the staff. They are simply... More

Was this review helpful? Yes
Mr_David_Gachuru, General Manager at Sarova Panafric, responded to this review

Dear Jenny, Thank you for sharing your experience at Sarova Panafric. We are glad to read that you have selected us as your hotel of choice and even happier to read that you enjoyed the entirety of your stay here, from the beds to the variety of food. We take pride in serving our guests exceptionally and I will share... More

Sydney, Australia
Senior Contributor
28 reviews 28 reviews
7 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Arriving here late and exhausted after the day from hell (another story) the staff at the desk and elsewhere were helpful, kind and exactly what we needed. The room - allocated at short notice - was minus a few bits and pieces but these were provided within 10 minutes together with apologies. Comfortable, clean and safe - that's what we... More

Was this review helpful? Yes 1
Mr_David_Gachuru, General Manager at Sarova Panafric, responded to this review

Dear Guest, Thank you for sharing your experience at Sarova Panafric, we appreciate your feedback. We are delighted that you selected Sarova Panafric and are happy to read that you enjoyed the entirety of your stay at the hotel. We are wholly committed to serve our guests exceptionally and I will personally share your feedback with the staff who will... More

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Additional Information about Sarova Panafric

Address: Kenyatta Avenue, Nairobi 72493, Kenya
Phone Number:
Location: Kenya > Nairobi
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Sarova Panafric 3.5*
Reservation Options:
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Also Known As:
Sarova Panafric Hotel Nairobi
Sarova Panafric Nairobi
Panafric Hotel Nairobi

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Amenities

Bar / Lounge Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style
#9 Spa Hotel in Nairobi #11 Business Hotel in Nairobi
Hotel Class
Official Description (provided by the hotel)
Idyllically located 5 minutes drive from the CBD and 18 Kms from Jomo Kenyatta Internationa Airport, amidst beautifully landscaped gardens in a quiet suburb of Nairobi, Sarova Panafric offers 164 rooms in a range of standard, superior, club and suites- all recently refurbished and decorated in a contemporary vibrant African style. Named in honor of the Pan African movement, Sarova Panafric was inaugurated by the first president of Kenya H.E. Mzee Jomo Kenyatta on the 5th January 1965 and truly represents Neo Africa. Enjoy leisurely meals at the lively and warm Flame tree restaurant, once the watering hole for freedom fighters, spies and foreign correspondents and named after the Flame Tree that holds pride of place in the gardens. Sarova Panafric offers state of the art banqueting and conferencing facilities with a range of meeting and function rooms equipped with the latest audio visual and WIFI equipment. To wind up the day, take a dip in the pool or go for a leisurely massage – or simply enjoy a cool drink to the soothing sounds of Africa’s rhythm Sarova Panafric is also located a short 0.5 Kms from Kenya's Landmark 'Kenyatta International Conference Centre (KICC)' , an events venue in Africa. ... more   less 
Number of rooms
164

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