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Sarova Panafric

#18 of 145 Hotels in Nairobi
Certificate of Excellence
Along Valley Road, Nairobi 30486 - 00100, Kenya
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Sarova Panafric
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645 Reviews from our TripAdvisor Community

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Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 3 days ago NEW

This property is in a great location in Nairobi. Good access to the central business area and airport. The rooms are clean, the staff courteous and helpful and the food is great. Try and stay away from rooms on the ground / first floor. Ask for the higher floors to get away from the noise from traffic and the hotel... More 

Helpful?
Thank Makarand_S2014
Nairobi, Kenya
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

stayed in panafric for 2nights and I must say the best part of my stay was the food.Presentation was beautiful and some of the menu orders were fresh and interesting. The breakfast bar had a variety of foods,and I especially loved the croissants. The standard rooms are quite basic though clean and watch out for the staff budging in unexpectedly.... More 

Helpful?
Thank WanjikuH
Los Angeles
Level Contributor
28 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed 1 week ago

Found Sarova Panafric quite by mistake after we were transferred due to the inadequacies of our previous Nairobi hotel. We were met with towels and a drink, which were very welcome after our long drive from the Masai Mara. The entrance to the hotel is well guarded and you will also go through a metal detector and have your bags... More 

Helpful?
Thank robbiemp
Kampala, Uganda
Level Contributor
273 reviews
137 hotel reviews
common_n_hotel_reviews_1bd8 226 helpful votes
3 of 5 stars Reviewed 1 week ago

The hotel was chosen for me by the organizers of the conference I attended in Nairobi and personally I would rather have stayed at the sister hotel Sarova Stanley, for ease of getting to the KICC on foot instead of being compelled to use the shuttle bus back and forth and waste up to an hour in traffic. The Panafric... More 

Helpful?
Thank Safariafficionado
1David_Gachuru, General Manager at Sarova Panafric, responded to this review

Dear Safariaficionado, We thank you very much for your honest and candid feedback on our hotel. It is balanced and to the point. First, we feel privileged that you were booked at our hotel; we are grateful to your bookers. We also appreciate your kind comments on the friendliness of our staff and the areas whose services you feel were... More 

Johannesburg, South Africa
Level Contributor
15 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

Whether you're there on business or needing a base to explore Nairobi this hotel is definitely worth considering. The security is very good, the service is great, and the rooms are very comfortable, clean, and have everything you need: hairdryer, tea & coffee facilities, bottles of water, wifi. Their restaurant was rather expensive though. Nairobi has loads of good restaurants... More 

Helpful?
Thank 21stCenturyExplorers
1David_Gachuru, General Manager at Sarova Panafric, responded to this review

Dear 21st Century Explorers, Thank you for taking your time to review our hotel. We highly appreciate your kind words and we are glad that you enjoyed your stay with us. Sarova Panafric is strategically located making it suitable for both the business traveler and the holiday makers who enjoy excellent and personalized services. Nairobi is a popular destination for... More 

Moscow
Level Contributor
52 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We did not stay in the hotel but came for dinner in their restaurant, - amazing food, excellent service, best steak fillet i had in Nairobi (and i've been to the famouse Carnivore restaurant also, not even close!)) Highly recommended!

Helpful?
Thank Tanittta
Melbourne, Australia
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed January 4, 2016

The team at this hotel should be commended for their fabulous service. Our booked transfer through our tour company did not arrive at the airport so a quick phone call to the hotel and they promptly organized one for us. We were greeted on arrival with a hot towel and cold drink which was much appreciated by two weary travelers... More 

Helpful?
Thank Miranda M
Level Contributor
46 reviews
16 hotel reviews
3 of 5 stars Reviewed December 30, 2015 via mobile

Stayed for 4 days for a conference. Front desk staff were very pleasant and helpful. Breakfast buffet was excellent with lots of fruit to choose from. Security was right up there with security personnel on every floor. Overall, a pleasant stay.

Helpful?
Thank Amma F
Copenhagen, Denmark
Level Contributor
13 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
1 of 5 stars Reviewed December 17, 2015 via mobile

After many years of staying at the Southern Sun in Parklands in Nairobi for work, my new contract required me to stay at the Sarova Panafric. 1. Worse for wear 2. Food is greasy. Colleagues fish and steak chewy. My Vietnamese spring roll was the greasy vegetables wrapped in rice paper sheets drowned in oil. After every meal, indigestion /... More 

Helpful?
1 Thank RFP B
Brooklyn, New York
Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed December 16, 2015

I stayed in two hotels during my time in Nairobi and this was by far the better of the two. From the moment you arrive in the drive thru, you feel welcome. I love that you are provided with hot towels upon arrival in the hotels and restaurants in Nairobi - it was no different here. Check-in was smooth. The... More 

Helpful?
Thank Chantal J
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