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All 111 Nairobi hotels

Sarova Panafric

3.5 of 5 Hotel   |   Along Valley Road, Nairobi 30486 - 00100, Kenya
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Sarova Panafric
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Ranked #19 of 111 Hotels in Nairobi
A recent review
5 of 5 stars reviewed 1 week ago
Ondimu A Nairobi, Kenya
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513 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Nairobi, Kenya
1 review
5 of 5 stars Reviewed 1 week ago

I have hosted 2 cocktail and 2 Lunch functions for our Mission functions at Sarova Panafric for the duration of 1 year which I have been in Diplomatic protocol .The last one being today 16/12/2014 which I had Mission staff lunch at CHUI Lounge and we were treated excellently. I normally recommend for official /private functions at the hotel because... More 

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1 review
4 of 5 stars Reviewed 2 weeks ago

Very nice hotel with service minded staff, no one namned and no one forgotten. Good rooms, good restaurant. I really recommend this well located hotel when you are visiting Nairobi. They will make your visit memorable.

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Guildford, England, United Kingdom
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I visited Nairobi with my fiancee Steve who was on business there. We stayed at Sarova Panafric for the duration of our stay and were treated excellently. All members of staff were friendly and very helpful and the security was very good. The food was excellent and every where very clean. Special thanks to Robert our room attendant who made... More 

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Grand Baie
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

I stayed at the sarova panafric for 5 nights and had a wonderful stay...people were vrry friendly n helpful....food was great... and very clean. A special thanks goes to Robert the room attendant who cleaned my room so nicely and z special floral arrangements were exceptional. I wish to thank Irene the PRO and Olive at reception 4 being so... More 

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Mr_David_Gachuru, General Manager at Sarova Panafric, responded to this review

Dear Kiran S, Thank you for sharing your experience at Sarova Panafric, we appreciate and welcome guests feedback. We are glad that you selected Sarova Panafric as your hotel of choice and that you found the staff friendly and helpful. We are wholly committed to serve our guests exceptionally and I will pass on your kind words to the staff... More 

Johannesburg, South Africa
Reviewer
4 reviews 4 reviews
3 hotel reviews
5 of 5 stars Reviewed 3 weeks ago

As you check in the hotel you are greeted by friendly staff who offer you an exquisite apple and ginger juice. The facilities were excellent, clean and spotless. As my trip was purely business based, the staff was helpful in organizing our work events in the hotel. There is audiovisual equipment readily available. The food was scrumptious especially the speciality... More 

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Mr_David_Gachuru, General Manager at Sarova Panafric, responded to this review

Dear Mamodise, Thank you for taking your time to share your experience at Sarova Panafric. We are glad that you experienced our Refreshing African Hospitality from the staff to the facilities to the scrumptious food. We look forward to hosting you again. Kind Regards, David Gachuru More 

Guernsey
Top Contributor
78 reviews 78 reviews
53 hotel reviews
43 helpful votes 43 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We were on a group tour with a charity, visiting children's projects in Kenya. The staff were very helpful and accommodating, and the level of security was very high, which gave a good feeling. We needed meeting rooms on a daily basis, and these were provided as part of the service The rooms were cleaned daily, and were in good... More 

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Mr_David_Gachuru, General Manager at Sarova Panafric, responded to this review

Dear Manfromguernsey, Thank you for taking the time to share your experience at Sarova Panafric. We are glad that you found the staff helpful and accommodating, we are proud of our zeal to treat each guest with Refreshing African Hospitality and are happy to hear we met your needs for example daily meeting rooms. We have noted your feedback on... More 

Oxford, England, United Kingdom
Contributor
12 reviews 12 reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 4 weeks ago

The purpose of my visit to Kenya was to see first hand the work of Compassion UK, through whom I sponsor children. Our days were spent visiting the projects which are for the poorest of the poor. So, to return to such an oasis of normality was great. The staff are exceptional in their helpfulness, always welcoming with a smile... More 

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Mr_David_Gachuru, General Manager at Sarova Panafric, responded to this review

Dear Gill S Thank you for sharing your experience at Sarova Panafric. We are glad to read that you found the staff exceptional throughout your stay, I will be sure to pass on your kind words. The feedback on enhancing the menu is noted and we shall take this into consideration. Our kitchen is known to be very accommodating and... More 

Cape Town, Western Cape, South Africa
1 review
5 of 5 stars Reviewed 4 weeks ago

We received unbelievable support and assistance from the staff especially Virginia, Anne, Evans and Mary Anne during our workshop. Nothing was ever too much. Thank you so much, it was a real pleasure and we would definitely use your facilitiies for future workshops. Joy Oliver

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Mr_David_Gachuru, General Manager at Sarova Panafric, responded to this review

Dear JoyOliver, Thank you for taking the time to review us and sharing your experience at Sarova Panafric. We are delighted to read that you found our staff supportive and I will personally pass on your message to the staff you mentioned by name as well as the entire team. We take pride in our conference facilities as Kenyas Leading... More 

Cape Town, South Africa
Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 4 weeks ago

The hotel accommodation and facilities were average and what one would expect of a hotel of that category. Although it was clean and convenient, it was nothing special and even though my room was on the 5th floor, the noise from the traffic and cleaners posed a bit of a problem. However, the staff were very friendly and helpful which... More 

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Mr_David_Gachuru, General Manager at Sarova Panafric, responded to this review

Dear Phyllis A, Thank you very much for sharing your experience at Sarova Panafric. Sarova Panafric is wholly committed to serve our guests exceptionally and ensure their stay is exceeding and it’s great to note that your stay was made memorable by our staff who were friendly and pleasurable. We take guest feedback seriously and we have noted your feedback... More 

Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 5 weeks ago

To find oneself at such an oasis of rest in the center of Nairobi after facing unbelievable traffic jams, people running across roads, smoky trucks, stalled buses, weaving motorbikes and other varieties of hazard all the way from Jomo Kenyatta Airport ... was a moment to be remembered. The hotel is superb in every respect. Most memorable were the staff... More 

Was this review helpful? Yes
Mr_David_Gachuru, General Manager at Sarova Panafric, responded to this review

Dear Aquate, Thank you for sharing your experience at Sarova Panafric and choosing us as your home away from home. We are happy to read that you enjoyed your stay and I will ensure that your kind words are communicated to the staff. We are proud of our zeal to treat each guest with Refreshing African Hospitality evidenced by the... More 

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Additional Information about Sarova Panafric

Address: Along Valley Road, Nairobi 30486 - 00100, Kenya
Location: Kenya > Nairobi
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Sarova Panafric 3.5*
Number of rooms: 162
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Also Known As:
Sarova Panafric Hotel Nairobi
Sarova Panafric Nairobi
Panafric Hotel Nairobi
Hotel Style:
#10 Spa Hotel in Nairobi
#13 Business Hotel in Nairobi
#15 Romantic Hotel in Nairobi

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