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Sarova Panafric

#19 of 125 Hotels in Nairobi
Certificate of Excellence
Along Valley Road, Nairobi 30486 - 00100, Kenya
Hotel amenities
Sarova Panafric
Best prices for: 1 room 1 guest
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Ranked #19 of 125 Hotels in Nairobi
Certificate of Excellence
A recent review
5 of 5 stars reviewed 3 days ago
Theodore B
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561 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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1 review
5 of 5 stars Reviewed 3 days ago NEW

I received very good massaging from Sarova Panafric Hotel in Kenya by Annah. I therefore recommend all travelers going to kenya to get very good from Sarova Panafric Hotel. Annah, thank you so much. I did not waste my money.

Was this review helpful? Yes
Dubai, United Arab Emirates
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

The Sarova is a lovely hotel that's neat and we'll maintained. The staff are the friendliest I've come across. Rooms are comfortable and clean. There is always a but in most stories and mine is this. There is no real value for money... I find this in many African hotels these days. Prices are higher than in Europe and what... More 

Was this review helpful? Yes 1
Thika
2 reviews
5 of 5 stars Reviewed 1 week ago NEW

We had a birthdayparty for friend the service team in panafric flame tree offered the best service..... they attended to us with the best customer care. They have good hospitality and we had a group of 17 paxs. Thanks to the sarova team.

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Mr_David_Gachuru, General Manager at Sarova Panafric, responded to this review

Dear Guest, We appreciate the time taken to review our Flag ship Restaurant, the Flame Tree. I and the team at large are glad to read your encouraging words. We always aim to exceed our guests expectations and share our Refreshing African Hospitality. We look forward to hosting you soon. Best Regards, More 

Nairobi, Kenya
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 1 week ago

I received an Eatout voucher as a gift. I was excited as I had not visited the hotel in a long while. The service was impeccable and we were ushered to our table which we had earlier called to reserve. The menu was given to us and to our shock and surprise all prices were EXCLUSIVE of tax. I did... More 

Was this review helpful? Yes 1
Ahmedabad, India
Contributor
19 reviews 19 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 1 week ago

Went for a business conference. Good hospitality. Staff was very helpful. Nice conference room. food was very good. Situated at nice location in Nairobi. Parking space was very good. well care has been taken by security guards.

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Mr_David_Gachuru, General Manager at Sarova Panafric, responded to this review

Dear Guest, We appreciate your review and recommendation of our hotel Sarova Panafric. We pride ourselves in offering our guests Refreshing African Hospitality and I am glad that you found everything above standard, from our food to our staff to the well secured parking. I look forward to meeting you on your next visit to Nairobi and indeed, Sarova Panafric.... More 

Munich, Germany
2 reviews
5 of 5 stars Reviewed 1 week ago

Amazing African Hospitality at its very fine. Very friendly and supportive staff. Centrally located and very close to city centre. Excellent food at Flame Tree Restaurant. Amazing swimming pool and fitness centre

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Mr_David_Gachuru, General Manager at Sarova Panafric, responded to this review

Dear Laveen, Thank you for reviewing our hotel Sarova Panafric. I am pleased that we, as a team, were able to exceed your expectations and that you had a taste of the Refreshing African Hospitality we have come to be known for. We hope next time you shall be able to spend more time with us and get to explore... More 

Yaounde, Cameroon
1 review
4 of 5 stars Reviewed 2 weeks ago

For the first time I am taking on tripadvisor to write a review. I was totally satisfied during my 4 day stay at Sarova Panafric. I always dread traveling for meetings in Africa because of the hotels, but I was at home at Sarova Panafric Nairobi because of its cleanliness and comfort. The hotel and its staff are so welcoming.... More 

Was this review helpful? Yes
Mr_David_Gachuru, General Manager at Sarova Panafric, responded to this review

Dear Yvonne, Thank you for taking the time to review our hotel Sarova Panafric. Exceeding all our guests expectations and leaving them with authentic Kenyan warmth is what drives us. I am glad to read that you enjoyed the entirety of your stay. I will ensure that Kevin, Dennis, Irene and Robert hear your extremely kind words and that they... More 

1 review
5 of 5 stars Reviewed 2 weeks ago

It was the best therapy given to me by any one .In a very short time i receved the best treatment at the hands of girl nemed Sheila and I will always like to enjoy the sameWorldover the message is being given by those who are hardly aware of the technicalities of the technique.It appears thast the therapist had a... More 

Was this review helpful? Yes
Mr_David_Gachuru, General Manager at Sarova Panafric, responded to this review

Dear Shamshad, Thank you for reviewing our hotel Sarova Panafric. I am pleased to read that you enjoyed our Tulia Therapy massage from our highly trained therapist Sheila. We believe that rest and relaxation is important and we thus ensure we have capable well trained staff. Thank you once again for your kind words. Best Regards More 

Nairobi, Kenya
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

A tasty new menu served with classic cocktails that will leave you wanting and coming back for more. Thank you Evans Omondi for the exceptional service and making our dining memorable. Definitely a must to recommend. Kudos #MagicalSarova

Was this review helpful? Yes 1
Mr_David_Gachuru, General Manager at Sarova Panafric, responded to this review

Dear Linda, Thank you for sharing your experience at Sarova Panafric. We appreciate all our guests feedback as this enables us to develop our weaknesses and improve our strengths. I have personally shared your kind words with Evans Omondi and I am glad that we were able to make your dining with us memorable. We hope to see you soon.... More 

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Excellent service!Would definitely refer it to other friends. Good food and the cocktails are awesome! The staff are warm and welcoming! We were served by Evans Omondi and he was keen to detail. Keep it up Sarova Panafric!

Was this review helpful? Yes 1
Mr_David_Gachuru, General Manager at Sarova Panafric, responded to this review

Dear Beryl, Thank you for taking the time to review our hotel. First and foremost, we are honored that you chose to spend your birthday with us. I am glad that we could add a little extra magic to an already magical day. I shall personally pass on your kind words to Evans as well as the rest of the... More 

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