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Sarova Panafric

Along Valley Road, Nairobi 30486 - 00100, Kenya
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Sarova Panafric
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Ranked #19 of 122 Hotels in Nairobi
A recent review
4 of 5 stars reviewed 1 week ago
Slaveya H
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549 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Senior Contributor
24 reviews 24 reviews
10 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 1 week ago

Good hotel, friendly staff. But over priced drinks. No local food in the restaurant. It was safe and the staff were very helpful They took care that we feel well and safe. The cabs near the hotel were reliable. It was good to ask the staff for prices of trips and fares.

Was this review helpful? Yes 1
Nairobi, Kenya
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 1 week ago

It's been a long time coming but finally I get to do this review... Stayed here for our Christmas holidays in December 2013 and it was well worth the while. The hotel is close to Nairobi CBD. Has great facilities - pool, nice gardens, restaurants...room service, etc. The room is spacious and bed very big and comfy. Great view from... More 

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Vasa
Senior Contributor
40 reviews 40 reviews
6 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed 1 week ago

Do not expect luxury as their reward says in the reception BUT they have excellent personell and good service. Breakfast standard and missing training equipment. Rooms standard and clean. Noise from the street at OK level.

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Pretoria
Contributor
12 reviews 12 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Was there for a whole week. Great and friendly service all round. The building is a bit old but well maintained. No gym at the time of visit they said that they were busy building one. The road facing rooms are a bit noisy because of traffic. Nice breakfast

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Phoenix, Arizona
Top Contributor
76 reviews 76 reviews
28 hotel reviews
43 helpful votes 43 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The Panafric was a great place. Made to feel welcome and valued from the start. My friend and I stayed one night and then a few more nights after a safari (more on that later). We had one issue-a non working room a/c. We were promptly moved to another room. The rooms are clean and cheerful and roomy enough for... More 

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Sherbrooke, Canada
Senior Reviewer
6 reviews 6 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This was a really pleasant stay! Nice Victorian room, extremely enchanting ambience and nice food. Very nice staff too - Fridah at the Front Desk and Irene in the restaurant were extremely helpful and unbelievably polite. All other staff just exuded pleasantness and willingness to help/please ALL the time. Nicely located too - Downtown is even close enough to walk... More 

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London, United Kingdom
Senior Contributor
41 reviews 41 reviews
28 hotel reviews
30 helpful votes 30 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I keep on coming back to the Sarova Panafric because sincerely it is my home-from-home in Nairobi. From arrival at Jomo Kenyatta Airport to departure the underlying theme is exceptional, exceptional service and friendliness. I've stayed in a lot of hotels in a lot of places, but this is without doubt the best I stay at in Kenya. To be... More 

Was this review helpful? Yes 1
New York City, New York
Senior Contributor
30 reviews 30 reviews
13 hotel reviews
37 helpful votes 37 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Sarova Panafrica overall is a great stay in Nairobi. The location, food, & hotel grounds are of great quality. There were a few things I was not too happy about: (1) Late checkout is at 12pm - if you stay pass this time in the room you will automatically be charged for a day stay. This was quite unsatisfying as... More 

Was this review helpful? Yes 1
Montreal, Canada
Reviewer
4 reviews 4 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I like this hotel, Breakfast is fabulous, it is close to business district and safe. The personnel is very kind and helpful. Rooms are comfortable. iI will surely recommend warmly this hotel for family and business visitors.

Review collected in partnership with Amoma.com

Was this review helpful? Yes 2
Mr_David_Gachuru, General Manager at Sarova Panafric, responded to this review

Dear Guest, Thank you for the support you have given us at Sarova Panafric as well as your review of us. We are glad that you found everything, from the staff to the rooms and location great and that you enjoyed your recent stay with us. Thank you once again for your recommendation. Kind Regards More 

Western Cape, South Africa
Reviewer
5 reviews 5 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed March 19, 2015

I want to commend and recommend this hotel for its superb services and proficency. Staff who I must mention who made my stay an absolute pleasure and home are Joseph Kariuki (room steward), Irene Gitan(hostess), Lillian Aundi (cashier), Matthew Musila (barman) and then most competent and professional manager Syllvestre Livono. ..thank you all

Was this review helpful? Yes 2
Mr_David_Gachuru, General Manager at Sarova Panafric, responded to this review

Dear Firoz K, Thank you for your feedback and for the time taken to write a review on Sarova Panafric Nairobi. We aim as a team to provide all our guests with Refreshing African Hospitality and I shall communicate your positive feedback to each of the team members you have mentioned by name and the team at large. We do... More 

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