We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

LAICO Regency Hotel

Uhuru Highway | City, Nairobi 00200, Kenya
Hotel amenities
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 4 more sites!
LAICO Regency Hotel
Professional photos View all
Browse nearby
LAICO Regency Hotel
LAICO Regency Hotel
LAICO Regency Hotel
Add Your Review

142 reviews from our community

Traveler rating
    21
    37
    43
    22
    19
See reviews for
11
16
18
79
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (26)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Spanish first
  • Any
English first
  • All months
    (142)
  • Mar-May only
    (36)
  • Jun-Aug only
    (32)
  • Sep-Nov only
    (43)
  • Dec-Feb only
    (31)
All months
Oslo, Norway
Contributor
13 reviews 13 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

The hotel is located close to the Uhuru Park and the City Center. Only stayed for one night because Kenya Airways plane got cancelled, so can't say much. I was provided with good service, and the food was great! both lunch and dinner, with a huge selection of different foods, including a delicious avocado salad! The waiting time to get... More 

Was this review helpful? Yes
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 1 week ago

Our flight to Europe was cancelled so Kenya Airways put us up at the hotel for a day, waiting for the next flight. This is a typical conference hotel and it would not be my choice for a vacation. But it is absolutely good if you are in Nairobi for business. The room at the 12th floor had a great... More 

Was this review helpful? Yes
Emmanuel L, General Manager at LAICO Regency Hotel, responded to this review

Dear Anki G, All the Laico Regency team and I would thank you for sharing your experience further to your stay within our property. I took note of your comments with particular attention, especially regarding the beverage rates and ask you to accept my apologies for these inconveniences. Besides, I could note that the wifi, the view and the swimming... More 

Aylsham, United Kingdom
Senior Contributor
29 reviews 29 reviews
13 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 1 week ago

Was put up here by Kenya Airways when they had a problem with one of their flights and I had to spend an unscheduled day in Nairobi. Decent breakfast, friendly staff and a good effort by Kenya Airways to minimise the inconvenience of a delayed flight.

Was this review helpful? Yes
Emmanuel L, General Manager at LAICO Regency Hotel, responded to this review

Dear John T, All the Laico Regency team and I would thank you for sharing your experience further to your stay within our property. I could note that the breakfast and the kindness of our staff have met your expectations. Your observations are precious as it allows us to, constantly, improve the quality of our service in the sole aim... More 

Senior Contributor
44 reviews 44 reviews
20 hotel reviews
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed 3 weeks ago via mobile

Thisproperty is centrally located in Nairobi the main reason i chose it. The cheapest of the rooms are very old inside including linen. I guess more expensive rooms.may be better. Was asked.to pay before the stay although my card had been preaithorised! Felt a bit like 'lets make sure you arw able to pay before you enter the room' but... More 

Was this review helpful? Yes
Emmanuel L, General Manager at LAICO Regency Hotel, responded to this review

Dear Kintu z, All the Laico regency nairobi***** team and I would thank you for sharing your experience further to your stay within our property. I took note of your comments with particular attention, especially regarding the room and ask you to accept my apologies for these inconveniences. We are renovating the rooms. Besides, I could note that the service... More 

Reviewer
5 reviews 5 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed February 4, 2015

Stayed at this hotel for Two nights on a Bed and breakfast reservation. My husband and i got a room on the 11th floor, initially, was disappoined with the room,because it was old, but on further inspection of the premises, i realised they were doing renovations on the left wing of the hotel. i requested for a room change which... More 

Was this review helpful? Yes
Emmanuel L, General Manager at LAICO Regency Hotel, responded to this review

Dear June P, Thank you for staying with us and sharing your experience with us. We are glad that you noted renovations are going on, hence the changing of rooms, and the next time you visit us we will reserve one of the renovated rooms for you to enjoy. Also to note was that the Staff and service was exceptionally... More 

Nairobi, Kenya
Top Contributor
93 reviews 93 reviews
35 hotel reviews
39 helpful votes 39 helpful votes
3 of 5 stars Reviewed December 23, 2014

the venue is ideal for conferences. I attend a conference and was impressed at the overall decor, organisation as well as refreshments and meals offered to us. the staff were friendly and very helpful. Laico is right in the city and near many other offices such as banks and government offices

Was this review helpful? Yes
Emmanuel L, General Manager at LAICO Regency Hotel, responded to this review

Dear HjKenya, Thank you for staying with us and sharing your feedback We are glad to note that you enjoyed your stay with us especially on conferencing. One of our strengths is our Crystal Ballroom which is the largest in town, and can hold different types of events from weddings, product launches, conferences among others. Our location is the best... More 

Nairobi, Kenya
Contributor
18 reviews 18 reviews
14 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed December 19, 2014

Was here for a 3 day conference with more than 250 delegates attending. The venue was quite convenient for delegates as it is within the town as well as bus stops. The reception is quite welcoming with seats for guests. The receptionists though need to improve their services. It is a beautiful hotel that seems to have invested in architecture... More 

Was this review helpful? Yes 1
Emmanuel L, General Manager at LAICO Regency Hotel, responded to this review

Dear Essie M. Thank you for staying with us and sharing your experience with us. We are glad to note that you and the delegates enjoyed their time with us. One of our strengths is the Location, being in the Heart of Nairobi City, the Business Hub for East and Central Africa and also a walking distance to the Central... More 

Addis Ababa, Ethiopia
Senior Contributor
29 reviews 29 reviews
21 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed December 19, 2014

the rooms are ok but old, the hotel needs renovation. the service is ok, and I was sick, they were cooking for me out of the buffet specially I really appreciated the care. The internet is fast running, you may even miss it, smiling….

Was this review helpful? Yes 1
Emmanuel L, General Manager at LAICO Regency Hotel, responded to this review

Dear Safiatou T Thank you for staying with us and sharing your experience and feedback on trip advisor. We are glad to note that we surpassed your expectation in service and the care given to you by our staff when you were not feeling well. I will be sharing your feedback with the staff and they hope to see you... More 

Cape Town Central, South Africa
Contributor
18 reviews 18 reviews
13 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed November 8, 2014 via mobile

This was the glitzy and glamorous hotel in the late 90s and early 2000s. I expected to get that experience...the outside still looks good and the lobby area but the room I was in was a far cry from the standard expected. My room on the 9th floor was not glamorous at all. It was also very dark inside the... More 

Was this review helpful? Yes
Emmanuel L, General Manager at LAICO Regency Hotel, responded to this review

Dear Justrutz Thank you for staying with us and choosing to share your experience with us on Trip advisor, and it was an honor hosting you. One of our strength lies in our location, at the Heart of Nairobi City, the business hub for East and Central Africa and also a walking distance from the Central Business District (CBD) We... More 

Weybridge, United Kingdom
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed October 18, 2014

Stayed overnight at the start of a trip. Very secure. Very comfortable room. Attractive decor. Staff were all very friendly and welcoming. They went out of their way to be very helpful. Will return next time we stay in Nairobi.

Was this review helpful? Yes
Sobhi D, Public Relations Manager at LAICO Regency Hotel, responded to this review

Dear David T. Thank you for choosing to stay with us and for taking the time to share your feedback on trip advisor, it was our pleasure to host you. We are glad to note that we surpassed your expectations through the professional and friendly services extended by our staff and as well in all our facilities. I will be... More 

Questions? Get answers from hotel staff and past guests. Ask a question

80 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (28)
Viewed
Dining (3)
Viewed
Hotel & grounds (6)
Viewed
Room/suite (7)
Viewed
View from room (3)
Viewed
Bathroom (3)
Viewed
Other (6)

Management photos: Courtesy of the property manager

Viewed
All management photos (52)
Viewed
Hotel & grounds (11)
Viewed
Business center/function rooms (3)
Viewed
Dining (20)
Viewed
Pool/beach area (3)
Viewed
Room/suite (12)
Viewed
Bathroom (2)
Viewed
Other (1)
Hotels you might also like...
Check In Check Out
Price Your Stay

Amenities

Questions? Get answers from hotel staff and past guests. Ask a question