We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Sarova Stanley

#4 of 124 Hotels in Nairobi
Certificate of Excellence
Corner of Kenyatta Avenue and Kimathi Street | PO Box 30680, Nairobi 00100, Kenya
Hotel amenities
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 6 more sites!
Sarova Stanley
Professional photos View all
Browse nearby
Sarova Stanley
Write a Review

716 reviews from our community

Traveler rating
    371
    255
    61
    16
    13
See reviews for
75
190
72
271
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (139)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Turkish first
  • Any
English first
  • All months
    (716)
  • Mar-May only
    (166)
  • Jun-Aug only
    (183)
  • Sep-Nov only
    (212)
  • Dec-Feb only
    (155)
All months
There are newer reviews for Sarova Stanley
See the most recent reviews
Lagos
Contributor
19 reviews 19 reviews
9 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed January 7, 2013

We stayed for two nights on our way to and back from Masai Mara. We were struck by the Victorian elegance and the amazingly friendly staff as soon as we entered the hotel. We were given an excellent room.....spacious, spotlessly clean and very elegantly done. The Thai Chi restaurant was beyond expectations. The restaurant staff was so friendly and helpful....i... More 

Was this review helpful? Yes
David G, General Manager at Sarova Stanley, responded to this review

Dear Guest, Thank you for taking time to post your feedback. We are delighted that our refreshing hospitality met and surpassed your expectation. This motivates us to continually improve our products and services. We have noted your special mention and the pictures shared. Once again, thank you and welcome back. Warm regards, David Gachuru, Sarova Stanley. More 

Stockholm, Sweden
Contributor
14 reviews 14 reviews
11 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed January 3, 2013

The hotel is located in the heart of Nairobi. The hotel old beautiful style and very friendly staff is only one reason for returning, the food is also delicious! The hotelpool is very nice and has sun until the sunset, perfect for a swim and a drink! The only problem is that the location makes the sleep a bit difficult... More 

Was this review helpful? Yes
David G, General Manager at Sarova Stanley, responded to this review

Dear Guest, Greetings and thank you for your review. We are glad you had a pleasant and memorable stay with us, at the heart of the city, despite the noise from outside. For all future inquires, kindly contact us on thestanley@sarovahotels.com and we look forward to your next visit. Warm regards, David Gachuru, Sarova Stanley. More 

Near London
Top Contributor
54 reviews 54 reviews
24 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed January 3, 2013

Just returned from an amazing 18 night stay at the Stanley and I can't praise the hotel highly enough. From the moment you walk through the front door you are instantly taken by the Victorian elegance of the place and the amazingly friendly staff. I was travelling with my 4 year old son who to be honest can be qiute... More 

Was this review helpful? Yes
David G, General Manager at Sarova Stanley, responded to this review

Dear Guest, Thank you for your review. We appreciate your feedback on your last stay with us. Thank you for the special mentions and the overall rating of the hotel. Looking forward to hosting you again. Warm regards, David Gachuru Sarova Stanley More 

Strassen, Luxembourg
Top Contributor
87 reviews 87 reviews
49 hotel reviews
79 helpful votes 79 helpful votes
3 of 5 stars Reviewed December 18, 2012 via mobile

First of all the good: - nice and comfortable room - excellent Thai restaurant - very polite and kind staff But: - I arrived around 9am and asked if I could access a room as I had to get ready for a more formal meeting. I was told that this would be possible if I would pay a full extra... More 

Was this review helpful? Yes
David G, General Manager at Sarova Stanley, responded to this review

Dear Guest, Thank you for your feedback. We regret the experiences that resulted in the sentiments expressed in your review. We have noted your feedback on our level of interactions at check-in and check-out, our billing accuracy and food quality in the restaurants. We highly appreciate your feedback and it will go a long way to improve our standards and... More 

Brossard, Canada
Contributor
19 reviews 19 reviews
9 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed December 12, 2012

I was in Nairobi for 3 nights on business and the client chose the Sarova Stanley. Very good choice. The hotel has a very british colonial feel to it. Which means you get great service, always very classy, and you feel important. The hotel staff is very helpful, polite and kind. Rooms are large, with all the necessary amenities. Showers... More 

Was this review helpful? Yes
David G, General Manager at Sarova Stanley, responded to this review

Dear Guest, Thank you for the review of your recent stay with us. We appreciate your feedback and are glad that we were a good choice. Looking forward to hosting you again. Warm regards, David Gachuru. More 

1 review
5 of 5 stars Reviewed December 5, 2012

I stayed in the hotel 2 nights/3days and had a pleasant stay. Always greeted with a friendly smile by all staff from the security at each level to gym attendants, the guy at the desk in the lobby maobe was very courteous and helpful, ensuring stay at hotel & in nairobi went smoothly. The rooms are nice & comfortable, with... More 

Was this review helpful? Yes
David G, General Manager at Sarova Stanley, responded to this review

Dear Guest, Thank you for your kind review. We highly appreciate your recommendation too. Looking forward to hosting you again. Warm regards, David Gachuru, Sarova Stanley. More 

Vermilion, Ohio
Top Contributor
58 reviews 58 reviews
24 hotel reviews
74 helpful votes 74 helpful votes
5 of 5 stars Reviewed November 29, 2012

This was our first trip to Nairobi and we didn't know what to expect. The taxi ride from the airport through dark streets, crazy 'round-abouts' and the all-night party in front of the hotel left us wondering what we had got ourselves into. But once we walked through the metal detector into the Stanley, we found ourselves in another world.... More 

Was this review helpful? Yes 1
David G, Manager at Sarova Stanley, responded to this review

Dear Guest, Thank you for your feedback, it is highly appreciated. We are glad that we met and exceeded your expectation and for this you rated your experience 5/5. Once again thank you and we hope to host you again. Warm regards, David Gachury, Generall Manager. More 

Glasgow, United Kingdom
Reviewer
5 reviews 5 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed November 26, 2012

Stayed in Stanley on 9th Nov 2012 ,having stayed there several times in the past. Again we were not disappointed, everything was excellent,rooms , food,staff, decor, bars. This is the way a hotel should be run. Nothing was to much trouble for them ,from airport pick up,helping with lost safe code to arranging transport to a function later that night.The... More 

Was this review helpful? Yes
David G, General Manager at Sarova Stanley, responded to this review

Dear Guest, It is always our pleasure to host you and thank you for your feedback. Warm regards, David Gachuru Sarova Stanley More 

Wickford, United Kingdom
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed November 25, 2012

We stayed at this hotel for 1 night whilst transferring from a safari to beach holiday. The hotel was lovely and the staff very friendly. The rooms here are very spacious and comfortable. The hotel was bieng decorated whilst we were their (which we had not been advised) but this didnt affect our stay. The breakfast here is buffet. Travel... More 

Was this review helpful? Yes
David G, General Manager at Sarova Stanley, responded to this review

Dear Guest, Thank you for your feedback and for rating our services. We hope to host you again so that you may experience the enhanced luxury while the heritage and history has been maintained. Warm regards, David Gachuru More 

Winchester, United Kingdom
Senior Contributor
24 reviews 24 reviews
24 hotel reviews
25 helpful votes 25 helpful votes
3 of 5 stars Reviewed November 12, 2012

I have stayed in this hotel three times, its bang in the centre of Nairobi but i felt secure at all times. The staff are friendly and the 'public' areas are in good order, tastefully 'period decorated', service is prompt and efficient - except at breakfast where it all goes a bit 'African'. The hotel has a variety of restaurants... More 

Was this review helpful? Yes 2
David G, General Manager at Sarova Stanley, responded to this review

Dear Guest, We would like to thank you for your feedback. We appreciate your loyalty and hope for continued support. We have noted the concerns raised and we are working towards ensuring guest comfort. Looking forward to hosting you again and again. Warm regards, David Gachuru General Manager. More 

Questions? Get answers from hotel staff and past guests. Ask a question

231 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (208)
Viewed
Hotel & grounds (42)
Viewed
Bathroom (12)
Viewed
Room/suite (62)
Viewed
Pool/beach area (13)
Viewed
Dining (34)
Viewed
View from room (3)
Viewed
Other (42)

Management photos: Courtesy of the property manager

Viewed
All management photos (23)
Viewed
Hotel & grounds (4)
Viewed
Pool/beach area (1)
Viewed
Room/suite (7)
Viewed
Dining (4)
Viewed
Other (7)
Hotels you might also like...
Check In Check Out
Price Your Stay

Amenities

Questions? Get answers from hotel staff and past guests. Ask a question