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Sarova Stanley

#5 of 122 Hotels in Nairobi
Certificate of Excellence
Corner of Kenyatta Avenue and Kimathi Street | PO Box 30680, Nairobi 00100, Kenya
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Best prices for: 1 room 1 guest
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Sarova Stanley
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Sarova Stanley
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702 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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London, United Kingdom
Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 days ago NEW

The Sarova Stanley is a nice hotel - clean, comfortable and well-located. However, the service is outstanding - from the cheery greetings of the sidewalk staff who open your car door to the lobby staff who check you in and the cleaning and restaurant staff who can't do enough for you. I was particularly impressed that the front office manager... More 

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Rochester
Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed 5 days ago NEW

From the moment we were greeted at the airport by smiling faces after 2 long grueling flights, we felt welcomed and appreciated by the staff at Sarova Stanley. We slept well in the comfortable bed and had a delicious buffet breakfast in the historic restaurant. We were walking around the hotel on our own, marveling at it's 'old school' history... More 

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Johannesburg, South Africa
Senior Contributor
21 reviews 21 reviews
7 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 1 week ago

I have stayed in the Stanley regularly over the last 10 years, and I must give it to them that they have maintained their hospitality, service and amenities. The rooms are spacious, comfortable and well equipped with everything you may need on a trip. Staff are super helpful and restaurants, gym and pool is of a very high standard.

Was this review helpful? Yes 1
Paolo M, General Manager at Sarova Stanley, responded to this review

Dear guest, Thank you for your loyalty and support over the years. We are glad we have been able to meet your expectations and to have fulfilled all your needs during your stay with us. We endeavor to make this your home away from home and look forward to hosting you during all your future visits. More 

Reviewer
4 reviews 4 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

Beautiful, well appointed, and comfortable. The staff was extremely friendly and very helpful! The amenities were up to date without losing the classic charm of the hotel. The rooftop restaurant and pool in particular were a standout. I would stay there again.

Was this review helpful? Yes 1
Paolo M, General Manager at Sarova Stanley, responded to this review

Dear Guest, Thank you for your support and your time taken to share your review. We are glad that you enjoyed our Pool Deck restaurant on the 5th floor as well as our heated swimming pool. We look forward to hosting you again in the near future during which time we would love to share with you our heritage tour. More 

Madison, Wisconsin
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 1 week ago

Found the staff helpful, accommodation spacious and inviting. Fixtures and television were updated and not shoddy. Per my request was put into a quiet, corner room away from traffic and wasn't disturb once. Room service was fast and overall a great experience. Highly recommended.

Was this review helpful? Yes 1
Paolo M, General Manager at Sarova Stanley, responded to this review

Dear Guest. Thank you for making us your preferred hospitality partner and for the time invested in writing and sharing your review with us. We are glad to note, that you enjoyed our heritage character of spacious living, and appreciate your recommendation. We look forward to host you again. More 

Abu Dhabi, United Arab Emirates
Top Contributor
148 reviews 148 reviews
97 hotel reviews
165 helpful votes 165 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I have checked several 5 star hotels in central Nairobi and the Stanley is definitely the best choice. The location is perfect, in the centre of the CBD, within a short walk of banks and shops, the Masai and Central markets and a number of supermarkets, bars and restaurants. As others have said its greatest asset is its staff. They... More 

Was this review helpful? Yes 1
Paolo M, General Manager at Sarova Stanley, responded to this review

Dear Guest, Thank you for your support and patronage of the Sarova Stanley and for the time taken to share your review coupled with your recommendations. We are glad that you were able to experience a variety of our offerings and are hence best placed to share on first hand. It was indeed an honor to host you and we... More 

Istanbul, Turkey
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Very good choice for both business and leisure as well. Rooms are spacious, food is very good. Reliable internet connection. Breakfast buffet is a treat with Kenya coffee. Staff is friendly and helpful.

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Paolo M, General Manager at Sarova Stanley, responded to this review

Dear Guest, Thank you for making us your hospitality partner and for taking your time to share your review with us. We are glad to note that you enjoyed our heritage aspects both in size of the rooms, quality of food and most critical is the character of our associates. We look forward to host you again in the near... More 

Canada
Senior Contributor
27 reviews 27 reviews
18 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed 3 weeks ago

After 4 stays of 2-4 nights over the course of January and February 2015, I found my myself looking forward to being 'home' at the Stanley in between heading off on my next adventure. It is all the things you would expect in a hotel of this caliber, so I won't go into amenities, clean comfy beds etc. What I... More 

Was this review helpful? Yes 1
Paolo M, General Manager at Sarova Stanley, responded to this review

Dear Guest, It’s an honor to have had the pleasure to host you at the dawn of the year. Accept our appreciation for choosing us as well as for your continuous patronage of the Sarova Stanley. We are elated to note that we meet your expectations, and that you felt at home whilst with us. We will share your review... More 

Rowlands Gill, United Kingdom
Senior Contributor
30 reviews 30 reviews
11 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I accompanied my husband on his return to east Africa after a gap of over 40 yrs (he was a long haul tour operator then) and we stayed here for 3 nights so he could compare then and now. he says he was not disappointed. the location for city centre was superb although everytime you ventured onto the streets of... More 

Was this review helpful? Yes 1
Paolo M, General Manager at Sarova Stanley, responded to this review

Dear Guest, It’s a delight to read your review; first to learn of your husband’s tour operator days and the fact that this time you were joined him, crowned by his approval of then and now. Certainly the city has grown and with it the hotel. We are proud to retain the hotels heritage for our returning guests, new guests... More 

Pune, India
1 review
5 of 5 stars Reviewed 5 weeks ago

Wow! That’s the start I can say about Stanley during my five weeks stay in Nairobi in Dec 2014. It was a business trip but what a great homely feel with royal service and hospitality. Special things to mention about Stanley are like great location right into heart of the city, cheerful ambience, tasty food, wi-fi and most importantly loving... More 

Was this review helpful? Yes
Paolo M, General Manager at Sarova Stanley, responded to this review

Dear Guest, Thank you for choosing to stay with us at the Sarova Stanley during your recent business trip. We have, with pleasure, shared your sentiments with both Ms. Elizabeth and Ms. Cecilia who were both excited and happy to read the same. Both the city and the hotel sprung at the same time frame and the city grew around... More 

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