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Sarova Stanley

Travelers' Choice award winner
Corner of Kenyatta Avenue and Kimathi Street | PO Box 30680, Nairobi 00100, Kenya
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1 room 1 adult
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860 Reviews from our TripAdvisor Community

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Nairobi, Kenya
Level Contributor
36 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed yesterday NEW

We recently hosted a couple of high profile corporate dinners at Stanley and they were a great success thanks to Stanley team. Food was simply delicious! All the staff i dealt with had great attention to detail and was VERY accommodating to "lastminute.com" changes and requests. Service was impeccable and very discreet. Kudos to the whole team, but special mention... More 

Helpful?
Thank Ania M
Kochi (Cochin), India
Level Contributor
29 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed yesterday NEW

I stayed opposite hotel for 6 months, watching the great Morning Break Fast crowd at the Stanley Hotel; peaceful atmosphere, great smiling staff, at the pool deck, so I went there and stayed there for 3 days, this was when Mrs. Sakuntala Devi; famous mathematician & computer head stayed at Stanley for 20 days in 1992 November/December period. Famous Hotel... More 

Helpful?
1 Thank pp_kuriakose53
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Located at the heart of Nairobi along Kimathi Street, Sarova Stanley hotel is an old building but well renovated into a 5-star hotel, it is without a doubt one of my favorite hotels in Nairobi. The Sarova staff and General Manager are always available to assist and take time to engage you. The hotel has wonderful interiors, very good service... More 

Helpful?
2 Thank Fatuma N
Nairobi, Kenya
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 1 week ago

I often visit the Stanley for a drink at the Exchange Bar or at the Pool Deck. I am always blown away by the service and the quality of the beverages here. I recommend taking the historic tour of the hotel, very well delivered and an eye-opener for those both living and travelling to Nairobi. I attended the Spanish Festival... More 

Helpful?
2 Thank ramrtis
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

My wife and I just spent two nights in this prestigeous hotel. The rooms are spacious, the service impeccable an the breakfast high quality. Location could not be better. Our only grievance was an aircon that we could not operation and the stench of food and dust at the ailes. We could smell the Indian room-service next to us for... More 

Helpful?
Thank Henrik Brade J
Riyadh Province, Saudi Arabia
Level Contributor
18 reviews
10 hotel reviews
4 of 5 stars Reviewed 1 week ago

After spending a month on safari it was a nice place to relax and transition back into the hustle and bustle of civilization. Staff was accommodating. Restaurants were great and the history is intriguing. Air conditioning in the room was not the greatest and was the single drawback.

Helpful?
Thank global_traveler64
Paolo M, General Manager at Sarova Stanley, responded to this review

Dear Guest, Thank you for your support and patronage of Sarova Stanley. Your comment is important to us and we have our team looking into the concern raised of air conditioning. We would love to be able to get more information on this. Kindly feel free to contact me directly on paolo.marro@sarovahotels.com. We look forward to hear from you as... More 

Kampala, Uganda
Level Contributor
273 reviews
137 hotel reviews
common_n_hotel_reviews_1bd8 227 helpful votes
5 of 5 stars Reviewed 1 week ago

My last stay at the Stanley, even though only for a night, once again went smooth on all scores. Check in was a mere formality of signing the pre-filled registration form and present a picture ID, my request made at booking for a 07th floor room had been accommodated and a fruit basket was on the small dining table, courtesy... More 

Helpful?
1 Thank Safariafficionado
Paolo M, General Manager at Sarova Stanley, responded to this review

Dear Guest, Thank you for your support, loyalty and patronage of Sarova Stanley. it gives us great pride and joy to welcome you again and again back “home”. We are glad to note that we have continued to meet and exceed your expectations and that your recent visit was no exception. As we anticipate to host you again in the... More 

Galloway, Ohio
1 review
4 of 5 stars Reviewed 2 weeks ago

rose mykami and faith misyoh were very welcoming and fun to talk with as i checked in! one of the doormen (sorry i've forgotten his name, the name has 4 letters & this was late on sunday afternoon jan 25) walked a couple of blocks with me to show the way to a weekend craft market...kudos! very friendly staff! i... More 

Helpful?
Thank hbgldsmth1950
Paolo M, General Manager at Sarova Stanley, responded to this review

Dear Guest, Thank you for your support and patronage of Sarova Stanley and for the time taken to share your review with us. We are glad to note that you enjoyed your time with us and that we surpassed your expectations and lived to our commitment of refreshing African Hospitality. We have taken the liberty to share your comments with... More 

Quorrobolong, Australia
Level Contributor
45 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

After a very long red eye flight from Cairo we finally made it through Nairobi's appalling traffic to The Stanley. Very old world British with nice large but stuffy rooms - leave a business card in the room power slot to keep the aircon on to try & cool the room down. Drinks in the bar were enjoyable & the... More 

Helpful?
1 Thank David W
Paolo M, General Manager at Sarova Stanley, responded to this review

Dear Guest, Thank you for your support and patronage of Sarova Stanley and for the time taken to share your review with us. We have noted your sentiments and assure you that your concerns have received the full attention of the hotel. We look forward to host you again in the near future. During your next visit we would like... More 

nairobi
Level Contributor
34 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
3 of 5 stars Reviewed 2 weeks ago via mobile

It feels really weird to have to explain to Stanley staff about zawadi entitlements. Then over half an hour is spent consulting and checking....a total waste of our time. Redeeming rewards should be smoother surely. Beef medallions are so tender and succulent. Five star on the meals this time round.

Helpful?
Thank Tabitha A
Paolo M, General Manager at Sarova Stanley, responded to this review

Dear Guest, Thank you for your support and patronage of Sarova Stanley, and for the time taken to share your review with us. We appreciate your feedback. We have noted that you experienced some frustration with our loyalty card entitlements. We deeply regret and offer our most sincere apologies. Training has been done accordingly to ensure that it does not... More 

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