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All 97 Nairobi hotels

Sarova Stanley

5.0 of 5 Hotel   |   Corner of Kenyatta Avenue and Kimathi Street | PO Box 30680, Nairobi 00100, Kenya
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Sarova Stanley
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87%
Ranked #9 of 97 hotels in Nairobi
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 4 days ago
KIMNGUYEN California
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574 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (107)
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California
Senior Contributor
38 reviews 38 reviews
37 hotel reviews
91 helpful votes 91 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

The staff are very polite and cheerful that do go above and beyond to ensure your comfort. I dined several times at the Thorn Tree Cafe and food was delicious. The samosas and chicken wings were my staple. Fresh juices were not that great. They were either watered down or mixed with boxed juices. Had to order 3-4 different wines... More

Was this review helpful? Yes 2
La Selva Beach, California
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

I spent a week at the Sarova Stanley while attending the recent UNEP conference. My room, the food, and service were all excellent and I highly recommend this hotel when in Nairobi. My package included the breakfast which was an incredible buffet with made to order items also. I ate at the Thai restaurant and ordered room service which was... More

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Abu Dhabi, United Arab Emirates
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
5 of 5 stars Reviewed 5 days ago NEW via mobile

The Sarova Stanley is one of the original grand hotels in Nairobi. It celebrates it's colonial style and is oozing with character. The decor of the lobby, bar and the rooms make it feel like you are taking a step back in time to a long gone era when or railroad workers, engineers and big game hunters stayed here. The... More

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Mumbai (Bombay), India
Contributor
12 reviews 12 reviews
7 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 1 week ago

I visited Nairobi for the first time in June 2014 (first Africa trip in fact), made advanced bookings at Sarova Stanley for 4 days 3 nights. I reserved a Club Room for myself, reservations done over the phone (credit card details not requested). Requested for early check in since my flight was landing at 6:30am and airport pick up. The... More

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Paolo M, General Manager at Sarova Stanley, responded to this review

Dear Guest, Thank you for sharing your experience at Sarova Stanley. We are delighted to receive your comments on the services offered. This feedback has been shared with the entire team to congratulate them for exceeding your expectations. The concern on room service has been noted for improvement. We look forward to welcoming you back. Warm regards, Paolo Marro. More

Sandton, South Africa
1 review
4 of 5 stars Reviewed 1 week ago

This is my first visit to Nairobi and I couldn't have stayed at a better place. I love the whole look of the place it exudes class without trying too hard. Super friendly staff all round. Special mention to the tai restaurant_thoroughly enjoyed the food. My waitron Nicholas was awesome. I can't stop raving about the place and would certainly... More

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Paolo M, General Manager at Sarova Stanley, responded to this review

Dear Guest, Thank you for taking time to share your feedback on your recent stay with us. We appreciate your commendations. Thank you for the special mention of one of our team members who exceeded your expectation through exemplary service. We look forward to your return visit to Sarova Stanley. Warm regards, Paolo Marro. More

Cairo, Egypt
Senior Contributor
35 reviews 35 reviews
28 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed 1 week ago

Thai resturant is a landmark, first floor bar is very attractive old style english bar, rooms are big convenient and clean, security guard in each floor, breakfast varaities is not enough, wifi is the fastest in all hotels i have visited.

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Lagos, Nigeria
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

I stayed in Sarova Stanley for about 8 days while away on a business trip in Nairobi and it was a great experience. The experience started with a warm welcome by the concierge at the airport. On arrival at the hotel, I was welcomed by name by a Brand Ambassador- Cecilia. Check in was seamless and was ushered into my... More

Was this review helpful? Yes 1
Paolo M, General Manager at Sarova Stanley, responded to this review

Dear Guest, Thank you for taking time to give us a review. We are happy to hear that you enjoyed your stay with us and you had a great experience. Our commitment to our guests is to meet and exceed their expectations. We appreciate the special mention of one of our team members, whose service was commendable. Thank you for... More

Sutton Coldfield, United Kingdom
Top Contributor
199 reviews 199 reviews
66 hotel reviews
73 helpful votes 73 helpful votes
4 of 5 stars Reviewed 1 week ago

A lovely hotel in Central Nairobi, but times have changed and it's not really a great location for tourists or business visitors any more and there are fewer and fewer places where it's a good idea to walk to after especially after dark and the traffic is a nightmare.....

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Paolo M, General Manager at Sarova Stanley, responded to this review

Dear Guest, Thank you for your feedback. We are glad to remain your favourite hotel in central Nairobi. Your continued consideration and loyalty are truly invaluable to us. We look forward to welcoming you again soon. Warm regards, Paolo Marro. More

London
Top Contributor
54 reviews 54 reviews
34 hotel reviews
47 helpful votes 47 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Good central location, service very good and attentive and courteous staff. Check in can sometimes be a little time consuming, which isn't great of you are tired after a long journey. Food at the Torn tree Restaurant excellent. Nice clean and spacious rooms. Still pricey. Would recommend though.

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La Canada Flintridge, California
1 review
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Stayed at the stanley hotel a month ago and had an encounter with the night manager a lady called Lucy. I wanted advise on how to logon to the wifi and on reaching the lobby she was the first person to see and walked towards her. She was smelling of alcohol and was even tipsy. This leaves one wondering how... More

Was this review helpful? Yes 4
Paolo M, General Manager at Sarova Stanley, responded to this review

Dear Guest, Thank you for your review. We have noted with regret that your experience with one of our night managers did not live up to expectations. I would be grateful to have an opportunity to personally talk to you in order to better understand the shortfall you perceived and for this purpose I would appreciate if you could share... More

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Additional Information about Sarova Stanley

Address: Corner of Kenyatta Avenue and Kimathi Street | PO Box 30680, Nairobi 00100, Kenya
Phone Number:
Location: Kenya > Nairobi
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Sarova Stanley 5*
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Also Known As:
Sarova Stanley Hotel Nairobi
Sarova Stanley Nairobi

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style
#4 Spa Hotel in Nairobi #4 Family Hotel in Nairobi #5 Luxury Hotel in Nairobi #6 Romantic Hotel in Nairobi #9 Business Hotel in Nairobi
Hotel Class
Official Description (provided by the hotel)
Kenya’s first luxury hotel, Sarova Stanley opened its elegant doors in 1902. Since then, it has been making history- hosting royal safaris and legendary personalities such as Edward Prince of Wales and Ernest Hemingway. Today, as the hotel enters its second century, it continues to maintain its unique heritage and provides state-of-the-art services and facilities for business and leisure travelers. All guestrooms are a blend of luxurious Victorian grandeur and modern comfort. ... more   less 
Number of rooms
217

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