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All 100 Nairobi hotels

Sarova Stanley

5.0 of 5 Hotel   |   Corner of Kenyatta Avenue and Kimathi Street | PO Box 30680, Nairobi 00100, Kenya
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Ranked #8 of 100 hotels in Nairobi
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 5 days ago
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (110)
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English first
Senior Contributor
49 reviews 49 reviews
10 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed 5 days ago NEW via mobile

We started our Kenya Safari with two nights in Nairobi. Our agent suggested the Stanley and her choice was very good. The hotel is large, the room was big and clean, the staff were very friendly. The area around the hotel is somewhat rough so we were advised not to walk around after dark and when we did visit a... More

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Winnipeg, Canada
1 review
5 of 5 stars Reviewed 6 days ago NEW

I was stranded by air travel disruption at Nairobi, Kenya. Thus, I was not in very good mood when I was transported from the airport to the hotel. I stayed there two nights. The stay was more than enough to turn my mood from the negative side to the positive side. The staffs there were very courteous and hospitable. The... More

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Paolo M, General Manager at Sarova Stanley, responded to this review

Dear Guest, Thank you for your review. I am glad to read that your stay at Sarova Stanley pleasantly transformed an inconvenience into an enriching and calming experience. We are delighted you took home pleasant memory from the experience. We were glad to have hosted you and look forward to your return visit. Warm regards, Paolo Marro. More

Blenheim, New Zealand
Senior Contributor
21 reviews 21 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

Beautiful old world charm. Hiccup on arrival as they couldn't find our booking but quickly rectified ( thankfully as the cab ride from the airport took two hours) . A truly beautiful place to stay and I wish we had stayed another night. The Exchange bar was probably the nicest I have been in - lots of leather and friendly... More

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Paolo M, General Manager at Sarova Stanley, responded to this review

Dear Guest, Thank you for your feedback. We were happy to have shared our heritage and refreshing hospitality, and since you mentioned the Exchange bar, I would also like to share with you that this venue is not only part of our history, it is also part of Nairobi heritage; it was in fact this bar the venue of the... More

Melbourne, Australia
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

Had a lovely two night stay at this hotel before we set off on Safari. Staff were all very friendly and accommodating. One experience to share was that we put all our valuables in the room safe. Somehow we then managed to leave the safe open during the day. On our return a letter from the security staff told us... More

Was this review helpful? Yes 2
Paolo M, General Manager at Sarova Stanley, responded to this review

Dear Guest, Thank you for posting your feedback on TripAdvisor. I am delighted to read about your experience with our safety measures and we thank you for appreciating the integrity of our team members. Your review has been shared with the team which was truly motivated by your comments. It was a pleasure hosting you and we look forward to... More

Chicago, Illinois
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

I have traveled extensively in Kenya and this hotel is by far the best place I have stayed. Great customer service, wonderful food, relaxing ambiance, heated outdoor pool, and spa/gym area. An excellent value for the price. Very luxurious compared to how much you pay, especially compared to other hotels. The hotel is also in close walking proximity to a... More

Was this review helpful? Yes 1
Paolo M, General Manager at Sarova Stanley, responded to this review

Dear Guest, Thank you for your review. We were humbled by your kind words and thank you for pointing out some among our most outstanding areas and services; the team’s hospitality, food, relaxing ambiance, heated swimming pool and fitness facilities. We appreciate your sentiments and we are looking forward to hosting you again. Warm regards, Paolo Marro. More

Brentwood, NH
Reviewer
5 reviews 5 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

We arrived in Nairobi for a safari that was due to start the next day. We'd been booked into the Safari Park Hotel but our driver informed us of a last minute upgrade to downtown Nairobi at the Sarova Stanley. Looking at our surroundings I was somehow not convinced this would be an upgrade but we were very pleasantly surprised... More

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Paolo M, General Manager at Sarova Stanley, responded to this review

Dear Guest, Thank you for your review and for your high rating. It was our pleasure to host you at Sarova Stanley. We were glad to read about your feedback on our hospitality and heritage which has charmed you. We look forward to welcoming you back at your next visit. Warm regards, Paolo Marro. More

London, UK
Senior Contributor
31 reviews 31 reviews
21 hotel reviews
65 helpful votes 65 helpful votes
5 of 5 stars Reviewed 1 week ago

The Stanley would always be my first choice when visiting Nairobi. It is a charming hotel located right in the centre of town. The staff are very friendly and helpful and the rooms are nicely appointed, clean and comfortable. The rooftop pool is definitely one of the highlights. I look forward to my next visit.

Was this review helpful? Yes
Paolo M, General Manager at Sarova Stanley, responded to this review

Dear Guest, Thank you for your feedback on Sarova Stanley. I am delighted to read you were well taken care of and that we will always be your first choice in Nairobi. Your review has been shared with the team which was truly motivated by your comments. It was a pleasure hosting you and we look forward to hosting you... More

Nairobi, Kenya
2 reviews
4 of 5 stars Reviewed 1 week ago

Food was amazing ..especially breakfast. Great service day time poor service at night. Very clean rooms loved it. Good security checks. Good receptionist very friendly. Clean bathroom . Thanks for having a showercup in the rooms since 1st night I was there had forgotten my shower cup. I loved the safe box and fridge too wow all varieties. Very silent... More

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Paolo M, General Manager at Sarova Stanley, responded to this review

Dear Guest, Thank you for your review. We are delighted to hear you had a wonderful experience with us, and that you enjoyed the experience and the team’s hospitality. We hope to have another chance to host you in future. Warm regards, Paolo Marro More

Calgary
1 review
5 of 5 stars Reviewed 2 weeks ago

My husband and I recently stayed here twice between safaris. The staff is extremely friendly, polite and attentive. There is a heavy security presence at the entrance and a security guard on every floor. The breakfast buffet includes a wide variety of both local and international selections. Leave lots of time when ordering from the menu at the Thorn Tree... More

Was this review helpful? Yes
Paolo M, General Manager at Sarova Stanley, responded to this review

Dear Guest, Thank you so much for taking your time to review our hotel. I am delighted to read you had a great stay with us. I was happy to hear you enjoyed our team hospitality and that we managed to make you feel secure. We look forward to hosting you again. Warm regards, Paolo Marro. More

Lake Havasu City, Arizona
Senior Contributor
35 reviews 35 reviews
27 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The Sarova Stanley is located in the heart of Nairobi. Surrounded by offices, shops and zillions of people going in every direction, the Stanley is an oasis for the traveler wanting to relax and have some down time to get "away from it all". It is also a great place for business travelers and anyone wanting to experience a high... More

Was this review helpful? Yes
Paolo M, General Manager at Sarova Stanley, responded to this review

Dear Guest, Thank you for your great feedback on Sarova Stanley. We are glad you had an excellent stay with us. Your comments on our convenient location, service, food variety and team effort are highly appreciated and valued. Thank you for your recommendation as an oasis for relaxation. Your comment on speed of food service has been noted and addressed.... More

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Additional Information about Sarova Stanley

Address: Corner of Kenyatta Avenue and Kimathi Street | PO Box 30680, Nairobi 00100, Kenya
Phone Number:
Location: Kenya > Nairobi
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Sarova Stanley 5*
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Also Known As:
Sarova Stanley Hotel Nairobi
Sarova Stanley Nairobi

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style
#3 Family Hotel in Nairobi #4 Spa Hotel in Nairobi #5 Romantic Hotel in Nairobi #6 Luxury Hotel in Nairobi #8 Business Hotel in Nairobi
Hotel Class
Official Description (provided by the hotel)
Kenya’s first luxury hotel, Sarova Stanley opened its elegant doors in 1902. Since then, it has been making history- hosting royal safaris and legendary personalities such as Edward Prince of Wales and Ernest Hemingway. Today, as the hotel enters its second century, it continues to maintain its unique heritage and provides state-of-the-art services and facilities for business and leisure travelers. All guestrooms are a blend of luxurious Victorian grandeur and modern comfort. ... more   less 
Number of rooms
217

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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