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All 96 Nairobi hotels

Sarova Stanley

5.0 of 5 Hotel   |   Corner of Kenyatta Avenue and Kimathi Street | PO Box 30680, Nairobi 00100, Kenya
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Sarova Stanley
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86%
Ranked #9 of 96 hotels in Nairobi
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 2 days ago
Bayode A Lagos, Nigeria
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569 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (107)
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Lagos, Nigeria
1 review
5 of 5 stars Reviewed 2 days ago NEW

I stayed in Sarova Stanley for about 8 days while away on a business trip in Nairobi and it was a great experience. The experience started with a warm welcome by the concierge at the airport. On arrival at the hotel, I was welcomed by name by a Brand Ambassador- Cecilia. Check in was seamless and was ushered into my... More

Was this review helpful? Yes 1
Sutton Coldfield, United Kingdom
Top Contributor
86 reviews 86 reviews
21 hotel reviews
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

A lovely hotel in Central Nairobi, but times have changed and it's not really a great location for tourists or business visitors any more and there are fewer and fewer places where it's a good idea to walk to after especially after dark and the traffic is a nightmare.....

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London
Top Contributor
54 reviews 54 reviews
34 hotel reviews
46 helpful votes 46 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Good central location, service very good and attentive and courteous staff. Check in can sometimes be a little time consuming, which isn't great of you are tired after a long journey. Food at the Torn tree Restaurant excellent. Nice clean and spacious rooms. Still pricey. Would recommend though.

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La Canada Flintridge, California
1 review
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

Stayed at the stanley hotel a month ago and had an encounter with the night manager a lady called Lucy. I wanted advise on how to logon to the wifi and on reaching the lobby she was the first person to see and walked towards her. She was smelling of alcohol and was even tipsy. This leaves one wondering how... More

Was this review helpful? Yes 3
Paolo M, General Manager at Sarova Stanley, responded to this review

Dear Guest, Thank you for your review. We have noted with regret that your experience with one of our night managers did not live up to expectations. I would be grateful to have an opportunity to personally talk to you in order to better understand the shortfall you perceived and for this purpose I would appreciate if you could share... More

Denver, Colorado
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

We stayed there for one night and I can not begin to describe just how amazing the whole stay was. We had transport from JKIA which worked amazing; we were held in customs for about an hour and we still were able to find the concierge who called the drive for us. When we got there, the staff was very... More

Was this review helpful? Yes 1
Rhodes, Greece
Top Contributor
125 reviews 125 reviews
19 hotel reviews
81 helpful votes 81 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Staff was excellent and the room was very nice. The bathroom was fantastic and amenities were first class. Wifi was very easy to connect to, and there is plenty of space at the desk for a large laptop and other business items. The television offered a variety of European, American and African stations so that was also good. I had... More

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Paolo M, General Manager at Sarova Stanley, responded to this review

Dear Guest, Thank you for taking time to write a review of your last stay with us. We highly appreciate your sharing of the areas we excelled in; the team’s hospitality, in-room amenities and complimentary WiFi. It is most disheartening to read about your disappointment on the two issues raised. Be assured, that your comments have already been followed up... More

Boston, Massachusetts
Senior Contributor
38 reviews 38 reviews
14 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I visited the hotel in the past to eat at but not for a stay which I did this time. Great and welcoming service from the minute you arrive. Very helpful staff. I was surprised when two hotel staff knocked at my door with a birthday cake and sang for me. Very nice touch. Rooms are very spacious and well... More

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Paolo M, General Manager at Sarova Stanley, responded to this review

Dear Guest, Thank you for your feedback. We were humbled to have hosted you at Sarova Stanley on your birthday and we hope you enjoyed the cake. Thank you for pointing out some among our most outstanding areas and services; our welcome, spacious rooms, breakfast variety and Thai Chi dining experience. We appreciate your recommendation for all who wish to... More

Johannesburg, South Africa
Senior Contributor
42 reviews 42 reviews
11 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Stayed at the Stanley again for the first time in a year or two and it's still excellent. The feel of the hotel is hard to beat with the wood panelling, pool area on the roof and the breakfast corner on the street under a thorn tree. The rooms are spacious and the service generally is very good. The wifi... More

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Paolo M, General Manager at Sarova Stanley, responded to this review

Dear Guest, Thank you for your feedback. We are pleased to learn that this was your second stay with us while travelling on business. Our history and heritage spanning over 111 years, is displayed by the fixtures, furniture and décor of the whole hotel. We were happy to have shared this piece of Nairobi’s history with you. We are also... More

Nairobi, Kenya
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
5 of 5 stars Reviewed 4 weeks ago

I have been here several times and their service is top notch! The staff is amazing and very helpful :) The banqueting office was very helpful with what I was looking for. I cannot forget the rooftop poo, definitely a gem !

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Paolo M, General Manager at Sarova Stanley, responded to this review

Dear Guest, Thank you for posting your review and for the high rating. We appreciate your loyalty to Sarova Stanley and we are grateful for your comments on our Pool deck restaurant. Your sentiments on our team’s efforts have been shared to all as a source of motivation. Looking forward to welcoming you back. Warm regards, Paolo Marro. More

Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed June 14, 2014

I've travelled to Nairobi quite a bit and tried all the mainstream hotels and for the first time stayed in a really memorable hotel. I'll definitely go back to the Stanley due to the combination of the great service (a standout was waitron Everestus in the Thorn Tree eatery on the ground floor) and being in the thick of Nairobi's... More

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Paolo M, General Manager at Sarova Stanley, responded to this review

Dear Guest, Thank you for such positive a feedback. The whole team thanks you for pointing out our "outstanding" standards of service throughout all the hotel. This is indeed our utmost reward. We look forward to hosting you again. Warm regards, Paolo Marro. More

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Additional Information about Sarova Stanley

Address: Corner of Kenyatta Avenue and Kimathi Street | PO Box 30680, Nairobi 00100, Kenya
Phone Number:
Location: Kenya > Nairobi
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Sarova Stanley 5*
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Also Known As:
Sarova Stanley Hotel Nairobi
Sarova Stanley Nairobi

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style
#4 Spa Hotel in Nairobi #5 Luxury Hotel in Nairobi #5 Family Hotel in Nairobi #6 Romantic Hotel in Nairobi #8 Business Hotel in Nairobi
Hotel Class
Official Description (provided by the hotel)
Kenya’s first luxury hotel, Sarova Stanley opened its elegant doors in 1902. Since then, it has been making history- hosting royal safaris and legendary personalities such as Edward Prince of Wales and Ernest Hemingway. Today, as the hotel enters its second century, it continues to maintain its unique heritage and provides state-of-the-art services and facilities for business and leisure travelers. All guestrooms are a blend of luxurious Victorian grandeur and modern comfort. ... more   less 
Number of rooms
217

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