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Sarova Stanley

#7 of 129 Hotels in Nairobi
Certificate of Excellence
Corner of Kenyatta Avenue and Kimathi Street | PO Box 30680, Nairobi 00100, Kenya
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Sarova Stanley
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759 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (148)
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Innsbruck, Austria
Level Contributor
3 reviews
5 of 5 stars Reviewed yesterday NEW

We can recommend that hotel to everyone who want to heave the highest standard in nairobi. In the Stanley, you can more than enjoy. The staff has a perfect behaviour, and is very helpful. Especially thank you i want to say to Titus, the security guard he was becomming a real friend to us. The breakfast was excellent!!!!!! The only... More 

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Leicester, United Kingdom
Level Contributor
56 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 67 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Generally we were very impressed with this hotel. We liked the well furnished rooms, the colonial ambiance, the superb breakfast, the wonderfully warm and friendly staff (except for reception) and the way they dealt with the problem we had. There was a mix up about our second night's reservation which was handled badly by the receptionist which led to us... More 

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Paolo M, General Manager at Sarova Stanley, responded to this review

Dear Guest, Thank you for your support and patronage of the Sarova Stanley, as well as the time taken to share your review with us. Your comment is important to us and acts as a yard stick of our performance. We are greatful you appreciated our many unique features such as the Heritage aspect, our room’s which even at entry... More 

Toronto
Level Contributor
121 reviews
92 hotel reviews
common_n_hotel_reviews_1bd8 105 helpful votes
4 of 5 stars Reviewed 1 week ago

I couldn't get a room at the Serena, and this Sarova property is located in an area convenient for my business matters, so I decided to literally crash there for the night. My initial impression was that this is a mediocre property, however for the money and with the comfort attached it is a great place for an overnighter. Decent... More 

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Paolo M, General Manager at Sarova Stanley, responded to this review

Dear Guest, Thank you for your support and patronage of Sarova Stanley. it was an honour to host you and have your visit go down on our history scrolls. Back in 1902, we were the only hotel in Nairobi, today we remain the first hotel. As a result we have seen the city grow all around us, hence the vantage... More 

Brisbane
Level Contributor
526 reviews
139 hotel reviews
common_n_hotel_reviews_1bd8 295 helpful votes
5 of 5 stars Reviewed 1 week ago

This hotel has been here for a long time. I first stayed here in 1971 and for all intents and purposes, it has not changed. There is the same old world service, courtesy and helpfulness. Although there are many newer up-market hotels in Nairobi, "The Stanley" is still my first choice. The rooms are a good size but the bathrooms... More 

Was this review helpful? Yes 1
Paolo M, General Manager at Sarova Stanley, responded to this review

Dear Guest, Thank you for your review, your support and loyalty over the years. It is good to note that we were able to once again meet your expectations. We are honored to note that we remain your first choice in Nairobi. We have taken your concern on the amenities provided to heart and taken necessary measures to ensure that... More 

Nairobi, Kenya
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Sarova Stanley is definitely a place worth your visit. Still rates high compared to many Nairobi hotels. Very helpful staff. Great facilities. The breakfast variety is great. I will come back again and again.

Was this review helpful? Yes 1
Paolo M, General Manager at Sarova Stanley, responded to this review

Dear Guest, Thank you for your support and patronage of Sarova Stanley as well as your commitment to continue supporting us. We look forward to a rich rewarding business relationship. We would like to invite you for our guided heritage tour during your next visit, which we hope it is not in the distant future, in order to avail of... More 

Norwich, United Kingdom
Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

As many of the major chains struggle to find a balance between Brand and Bland it is a pleasure to find a hotel that has character. The Sarova Stanley has efficient and friendly staff, a great location, and plays the 'legacy' card well. Recommended.

Was this review helpful? Yes 1
Paolo M, General Manager at Sarova Stanley, responded to this review

Dear Guest, Thank you for your support and patronage of Sarova Stanley during your recent visit to Nairobi; and for the time take to share your review iwht us. It gives us great joy to see that you connected and enjoyed the character of the hotel. Back in 1902, we were the only hotel, today we remain the first Kenyan... More 

Wentworth Falls, New South Wales, Australia
Level Contributor
27 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The Sarova Stanley Hotel is a property that shouts good management practices from every aspect of its service. The staff, like all Kenyans, are most welcoming and attentive to good service, and this is backed by quality procedures for check in, check out and restaurant services. It is hard to top a stay at the Stanley.

Was this review helpful? Yes 1
Paolo M, General Manager at Sarova Stanley, responded to this review

Dear Guest, Thank you for your support and patronage; as well as for the time taken to share your comments with us. We are glad that we were able to meet your expectation during your recent stay with us. To us it was an honour to host you and we look forward to hosting you again in the not distant... More 

Madrid, Spain
Level Contributor
19 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The Sarova Stanley is a good hotel in Nairobi and conveniently located off the city business area. Food services, WiFi within the whole building, bar-lounge, open air swimming pool, health club and other conveniences made the stay enjoyable as well as maintaining a high security standard, which is always comforting in Nairobi. However, this comes at a high price with,... More 

Was this review helpful? Yes 1
Paolo M, General Manager at Sarova Stanley, responded to this review

Dear Guest, Thank you for your support and patronage of Sarova Stanley, and for the time taken to share your feedback with us. Your feedback is important to us as it helps us in evaluating and enhancing our services. We are glad to note that you were enjoyed your stay with us and that you were able try on a... More 

Dooralong, Australia
Level Contributor
4 reviews
4 hotel reviews
5 of 5 stars Reviewed 2 weeks ago

Visiting Kenya after being away for 30 years we stayed at the Stanley - it was as I remembered . Sitting in the Thorn Tree café with the bustle of the city around you - staff that could not do enough to make your stay a pleasure - what else could you want. The dining had a great range and... More 

Was this review helpful? Yes
Paolo M, General Manager at Sarova Stanley, responded to this review

Dear Guest, Thank you for your support and patronage of Sarova Stanley. Your loyalty over the years is truly appreciated. As a heritage hotel it is our aim that all our guests get to enjoy the Sarova Stanley experience in its purest state. Combined with our guided tour we aim to offer the nostalgic feel of years gone by, the... More 

Sydney, Australia
Level Contributor
33 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This was a hotel where i felt transported back in time. The hotel and staff were so welcoming, the rooms were stunning as was the breakfast. The staff couldn't fo rnough for you. I stayed at the fairmont and this hotel beat it hands down..would thoroughly recommend and have already done so to many people

Was this review helpful? Yes
Paolo M, General Manager at Sarova Stanley, responded to this review

Dear Guest, Thank you for your support and patronage of the Sarova Stanley. We are glad to note that your experience was filled the feeling of days gone by. Back in 1902 we were the first hotel in Kenya. To date we remain the pioneer of the hospitality industry in Kenya. We have learnt a lot from feedback such as... More 

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Prices are for 1 room, 2 adults
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