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Sarova Stanley

5.0 of 5 Corner of Kenyatta Avenue and Kimathi Street | PO Box 30680, Nairobi 00100, Kenya
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Certificate of Excellence 2014
Sarova Stanley
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Sarova Stanley
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653 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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London, England
Senior Contributor
25 reviews 25 reviews
12 hotel reviews
11 helpful votes 11 helpful votes
2 of 5 stars Reviewed 5 days ago NEW

We stayed at the Sarova Stanley for the first three nights of our honeymoon whilst we waited to join our safari, we wished we hadn't as we felt unsafe and exploited. To cut to the chase with regards to the title of my review. We used the hotel taxi (as suggested by concierge) to visit a local restaraunt . We... More

Was this review helpful? Yes
Paolo M, General Manager at Sarova Stanley, responded to this review

Dear guest, Thank you for your review. We consider your feedback a great tool for improvement. I have noted with a lot of concern your frustration with taxi services during your stay with us and I wish to apologize for the inconveniences caused. This should have not happen and it is even more unfortunate that it did during such a... More

Nairobi, Nairobi, Kenya
1 review
5 of 5 stars Reviewed 6 days ago NEW

Its in the year 2014 that i made my first approach at the Sarova Stanley Hotel. I came at the hotel for a product launch and what i saw mesmerized me. The security detail, the waiters and waitresses were polite, respectful to everyone. The facilities in the Hotel were just amazing, for once i thought i was in Dubai in... More

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Bergen op Zoom, The Netherlands
Contributor
18 reviews 18 reviews
9 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW

Well appointed hotel, nice rooms, very clean. Hotel has great facilities and wonderful staff, so friendly. Breakfast serves on the fifth floor by the pool. Great way to start the day. Not very cheap but is worth it. They have a few restaurants inside, the Thorn Tree downstairs in reception is open 24/7 which is great if you arrive late... More

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2 reviews
5 of 5 stars Reviewed 6 days ago NEW

Had a wonderful stay. We we're a little under the weather and didn't get to check out all of the amenities. There was nobody in the pool and no one using the sauna and steam room. Tailor and Pharmacy nearby. We didnt have time to explore the nearby area but if you need a clean and safe place to stay... More

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London, United Kingdom
Contributor
20 reviews 20 reviews
11 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I stayed here two nights before heading out on Safari. We were late arriving as our luggage took over an hour to arrive at the airport. First thing that struck me was the security. Our room was very large but slightly outdated. Breakfast was good, with loads of choices. We spent the morning making use of the gym, sauna and... More

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Nyeri, Kenya
Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The Sarova Stanley is one of my favourite hotels in Nairobi. To start I love the rooms they are spacious and what I find very important there is a real desk and working space and of course a good (free) wifi connection. Visiting a fair in the Kenyatta conference centre the location was excellent. It is just a 5 minute... More

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Paolo M, General Manager at Sarova Stanley, responded to this review

Dear Guest, Thank you for your wonderful review, It fills me with pride to know that Sarova Stanley is your favorite hotel. We strive to provide all our guests with quality hospitality services such as a quiet spacious room, excellent food and impeccable customer service on every visit. As a 5* property, we leverage our location in the city center... More

Berlin, Germany
2 reviews
5 of 5 stars Reviewed 2 weeks ago

The fact is this: my business trip to Kenya's capital wouldn't be so great without The Sarova Stanley hotel. Period. Already at the entrance to the lobby I felt the lovely and historic character of the oldest luxury hotel in Nairobi. The reach portfolio of stories, celebrity guests, fine establishments (like the Stock Exchange bar) has been accompanying the hotel... More

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Paolo M, General Manager at Sarova Stanley, responded to this review

Dear Guest, Thank you for choosing us as your hospitality partner during your business trips to Nairobi. We appreciate your feedback because it does help us to identify the areas in which we are excelling. It was an honor meeting you and an even greater pleasure sharing the rich history of our hotel with you. My team and I look... More

Huddersfield, United Kingdom
1 review
5 of 5 stars Reviewed 2 weeks ago

This is a good choice for anyone wanting to stay in central Nairobi. Wifi speed and coverage was good, lobby, bar and roof terrace (with swimming pool and gym) all had a nice feel and atmosphere. My room was a little dated but it was clean and spacious. What I enjoyed most about this hotel though were the very friendly... More

Was this review helpful? Yes
Paolo M, General Manager at Sarova Stanley, responded to this review

Dear guest, Thank you for choosing the Sarova Stanley for your business trip and for taking time to review your stay. My team and I appreciate your compliments and will use your review to increase the variety at the Exchange bar and well as the overall quality of our service. I will be happy to pass your compliments to Robert... More

London, United Kingdom
Senior Contributor
48 reviews 48 reviews
44 hotel reviews
39 helpful votes 39 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Lovely old hotel in centre of Nairobi. Updated but still retains charm. Large spacious rooms are comfortable but with firm beds. All amenities are available and internet is free and reasonably fast. Hotel arranged a pick up from airport at $30 in a Mercedes and was secure ( negating stories about safety issues in Nairobi). The trip was quick given... More

Was this review helpful? Yes
Paolo M, General Manager at Sarova Stanley, responded to this review

Dear guest, Thank you for taking your time to review your stay at Sarova Stanley. I am pleased to learn that you had a comfortable stay in our “Old world” charming hotel. We have provided free WIFI among other complimentary amenities for your comfort as our guest. I’m also glad that you enjoyed your breakfast and hope that next time,... More

New York City, New York
Top Contributor
88 reviews 88 reviews
59 hotel reviews
81 helpful votes 81 helpful votes
5 of 5 stars Reviewed 3 weeks ago

As a luxury travel writer for world-adventurer.com I've visited several historic properties, many of which rely on their historical significance to succeed, but not the Stanley. The Stanley though a heritage landmark of Nairobi, relies on the quality of the service, facilities, and luxurious atmosphere to keep guests coming back. I was very impressed with the staff members who all... More

Was this review helpful? Yes 1
Paolo M, General Manager at Sarova Stanley, responded to this review

Dear Guest, Thank you for your excellent review. Thank you again for choosing to stay with us during your world adventure. We are pleased by your comprehensive feedback on your experiences during your stay. As you put it, Sarova Stanley is the only choice for anyone looking for a heritage property offering quality hospitality services within the city. I am... More

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Additional Information about Sarova Stanley

Address: Corner of Kenyatta Avenue and Kimathi Street | PO Box 30680, Nairobi 00100, Kenya
Phone Number:
Location: Kenya > Nairobi
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Sarova Stanley 5*
Number of rooms: 217
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Also Known As:
Sarova Stanley Hotel Nairobi
Sarova Stanley Nairobi

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