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Sarova Stanley

#6 of 125 Hotels in Nairobi
Certificate of Excellence
Corner of Kenyatta Avenue and Kimathi Street | PO Box 30680, Nairobi 00100, Kenya
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747 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (146)
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Nairobi, Kenya
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW

My experience at Sarova Stanley remains unrivalled. The staff are exceptionally well-informed, friendly and honest. In addition, Thai Chi is the best Thai in the capital, and the Pool Deck restaurant is very tasty. But above all, what is most unique and exceptional about this hotel is its history, which is not only well maintained, but a feature guests are... More 

Was this review helpful? Yes 1
Kolkata
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 5 days ago NEW

Lovely historical place. The Thai Restaurant is very good. Heart of town but beware of rush hour traffic. Very competent staff at the reception. However a dedicated travel desk is missing which is surprising for a 5* hotel. Why are guest left to whims and fancies of the Bell Desk. One does not know if the Taxi rates are authentic... More 

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Singapore
Level Contributor
43 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
5 of 5 stars Reviewed 1 week ago

This was my first time to Africa. Landed at 8pm in June and really surprised as it was only about 13C - I was expecting heat. They said it was 'winter' but it's nearly on the equator, so I was still expecting hotter. However, very pleasant and not cold! I booked a hotel car - cost USD30 - expensive, but... More 

Was this review helpful? Yes 2
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

I spent 11 nights at the hotel and was treated to opulence and great service.The rooms are big and provide business travelers enough space to work without the need to go to the business center.House keeping twice a day !!! Wow and every thing was prompt and correct.The main restaurant needs to be overhauled a bit though and the junior... More 

Was this review helpful? Yes 1
Nairobi, Kenya
1 review
4 of 5 stars Reviewed 3 weeks ago

I have been staying in Sarova Stanley for quite a while now since the beginning of this year as i make a lot of business trips to Kenya. The place is well maintained,the service from the room to the restaurant is wonderful and the people give the service with a heart of gold.I have interacted with many but i have... More 

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Johannesburg, South Africa
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I stayed at the hotel from Sunday night (7th June 2015) until Tuesday 9th June 2015. This was my first visit to Kenya. I would like to give the following feedback on my short stay: From the minute I found the gentleman waiting outside of the arrivals hall at the airport on Sunday night until the time I was dropped... More 

Was this review helpful? Yes 2
Reykjavik, Iceland
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

Sarova Stanley is excellent, a classic and elegant hotel in the centrum of Nairobi. The room was spacious. The hotel has a great restaurant, swimming pool and a health club. But most importantly, the staff is very friendly, smiling and really willing to meet the customer needs in every way.

Was this review helpful? Yes 1
Boston, Massachusetts
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 3 weeks ago

For my vacation, I was looking for the best hotel in Nairobi. The Stanley seemed to fit the bill, from this, and other reviews, along with a handful of magazines and news articles. The hotel itself is beautiful -- even the toilet seats are made out of ebony wood. However, be aware, that, by European and North American standards, this... More 

Was this review helpful? Yes 1
Moscow, Russia
Level Contributor
28 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 4 weeks ago

If not for all the myths of this Hamingway's novels place, it'll be an exeptional place. But when You ask too much and get reliable professional service of hilton-like quality, You are badly disappointed - alas! It is really professional and nice - but one badly lacks gardens and any a thing really exceptional

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Paolo M, General Manager at Sarova Stanley, responded to this review

Dear Guest, Thank you for your support and patronage of the Sarova Stanley. We are grateful of your time taken to share your experience with us. We hope to get another opportunity to host you again in the near future. During this time we invite you to join us for our guided heritage tour. More 

1 review
5 of 5 stars Reviewed May 26, 2015

What an experience. From the moment you walk in these guys take it to another level. Nothing is a problem and every staff member including security was so friendly.Thanks for making my 2 night stay such an pleasant experience.

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Paolo M, General Manager at Sarova Stanley, responded to this review

Dear Guest, Thank you for your support and patronage of the Sarova Stanley and for your time taken in sharing your experience with us. We look forward to hosting you again in the not distant future. More 

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