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All 100 Nairobi hotels

Sarova Stanley

5.0 of 5 Hotel   |   Corner of Kenyatta Avenue and Kimathi Street | PO Box 30680, Nairobi 00100, Kenya
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Ranked #8 of 100 hotels in Nairobi
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed yesterday
clarkemoss14 London, United Kingdom
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (110)
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English first
London, United Kingdom
3 reviews 3 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed yesterday NEW via mobile

This is the 3rd or 4th time I have stayed at the Sarova Stanley and it never fails to disappoint. A real haven in the heart of Nairobi. It is like stepping back in time and revisiting the old colonial days of Kenya. Great, impeccably clean accommodation and excellent food. The only exception is the breakfast which although OK is... More

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London, United Kingdom
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 days ago NEW

Excellent hotel, well located in Nairobi. Rooms and communal areas very well presented...clean, spacious and modern. Staff are very friendly, only haven't given 5 stars because our airport pick up on arrival wasn't arranged correctly & the driver was waiting at the wrong airport for us! The staff were very apologetic though and gave us a complimentary airport transfer on... More

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4 reviews 4 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

I stayed at this hotel after an absence of 5-7 years. The refurbishments have kept the historic style, but the service has deteriorated. For a hotel that espouses to be "5 star luxury" it was disappointing. At the pool deck restaurant, on two consecutive nights the waiters got my order wrong, and the restaurant did not have many of the... More

Was this review helpful? Yes 2
New Delhi,India
Top Contributor
108 reviews 108 reviews
54 hotel reviews
99 helpful votes 99 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

An old world type Hotel with large rooms and friendly and helpful staff . Well located in the CBD. The bar is very pleasant with excellent light piano music , atmosphere and a good choice of drinks as well as Cigars . It has a heated pool which is very convenient in Nairobi's ideal climate . It has a 24... More

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Bloomington, Minnesota
20 reviews 20 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

"I'll meet you at the Stanley" is a phrase that is well known among travelers to Nairobi. I've just returned from a trip to East Africa, Kenya and Tanzania. We stayed at the Stanley twice...once on the way into Kenya and then again for a night before our flight home. 12 years ago we also had the opportunity to stay... More

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Top Contributor
51 reviews 51 reviews
12 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

We started our Kenya Safari with two nights in Nairobi. Our agent suggested the Stanley and her choice was very good. The hotel is large, the room was big and clean, the staff were very friendly. The area around the hotel is somewhat rough so we were advised not to walk around after dark and when we did visit a... More

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Winnipeg, Canada
1 review
5 of 5 stars Reviewed 1 week ago

I was stranded by air travel disruption at Nairobi, Kenya. Thus, I was not in very good mood when I was transported from the airport to the hotel. I stayed there two nights. The stay was more than enough to turn my mood from the negative side to the positive side. The staffs there were very courteous and hospitable. The... More

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Paolo M, General Manager at Sarova Stanley, responded to this review

Dear Guest, Thank you for your review. I am glad to read that your stay at Sarova Stanley pleasantly transformed an inconvenience into an enriching and calming experience. We are delighted you took home pleasant memory from the experience. We were glad to have hosted you and look forward to your return visit. Warm regards, Paolo Marro. More

Blenheim, New Zealand
Senior Contributor
22 reviews 22 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago

Beautiful old world charm. Hiccup on arrival as they couldn't find our booking but quickly rectified ( thankfully as the cab ride from the airport took two hours) . A truly beautiful place to stay and I wish we had stayed another night. The Exchange bar was probably the nicest I have been in - lots of leather and friendly... More

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Paolo M, General Manager at Sarova Stanley, responded to this review

Dear Guest, Thank you for your feedback. We were happy to have shared our heritage and refreshing hospitality, and since you mentioned the Exchange bar, I would also like to share with you that this venue is not only part of our history, it is also part of Nairobi heritage; it was in fact this bar the venue of the... More

Melbourne, Australia
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

Had a lovely two night stay at this hotel before we set off on Safari. Staff were all very friendly and accommodating. One experience to share was that we put all our valuables in the room safe. Somehow we then managed to leave the safe open during the day. On our return a letter from the security staff told us... More

Was this review helpful? Yes 3
Paolo M, General Manager at Sarova Stanley, responded to this review

Dear Guest, Thank you for posting your feedback on TripAdvisor. I am delighted to read about your experience with our safety measures and we thank you for appreciating the integrity of our team members. Your review has been shared with the team which was truly motivated by your comments. It was a pleasure hosting you and we look forward to... More

Chicago, Illinois
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

I have traveled extensively in Kenya and this hotel is by far the best place I have stayed. Great customer service, wonderful food, relaxing ambiance, heated outdoor pool, and spa/gym area. An excellent value for the price. Very luxurious compared to how much you pay, especially compared to other hotels. The hotel is also in close walking proximity to a... More

Was this review helpful? Yes 2
Paolo M, General Manager at Sarova Stanley, responded to this review

Dear Guest, Thank you for your review. We were humbled by your kind words and thank you for pointing out some among our most outstanding areas and services; the team’s hospitality, food, relaxing ambiance, heated swimming pool and fitness facilities. We appreciate your sentiments and we are looking forward to hosting you again. Warm regards, Paolo Marro. More

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Additional Information about Sarova Stanley

Address: Corner of Kenyatta Avenue and Kimathi Street | PO Box 30680, Nairobi 00100, Kenya
Phone Number:
Location: Kenya > Nairobi
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Sarova Stanley 5*
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Also Known As:
Sarova Stanley Hotel Nairobi
Sarova Stanley Nairobi

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Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style
#3 Family Hotel in Nairobi #4 Spa Hotel in Nairobi #5 Romantic Hotel in Nairobi #6 Luxury Hotel in Nairobi #9 Business Hotel in Nairobi
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Official Description (provided by the hotel)
Kenya’s first luxury hotel, Sarova Stanley opened its elegant doors in 1902. Since then, it has been making history- hosting royal safaris and legendary personalities such as Edward Prince of Wales and Ernest Hemingway. Today, as the hotel enters its second century, it continues to maintain its unique heritage and provides state-of-the-art services and facilities for business and leisure travelers. All guestrooms are a blend of luxurious Victorian grandeur and modern comfort. ... more   less 
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  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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