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All 96 Nairobi hotels

Sarova Stanley

5.0 of 5 Hotel   |   Corner of Kenyatta Avenue and Kimathi Street | PO Box 30680, Nairobi 00100, Kenya
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Sarova Stanley
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86%
Ranked #9 of 96 hotels in Nairobi
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 1 week ago
CTJodi Rhodes, Greece
  • Reviews (563)
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563 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (106)
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Rhodes, Greece
Top Contributor
113 reviews 113 reviews
19 hotel reviews
68 helpful votes 68 helpful votes
4 of 5 stars Reviewed 1 week ago

Staff was excellent and the room was very nice. The bathroom was fantastic and amenities were first class. Wifi was very easy to connect to, and there is plenty of space at the desk for a large laptop and other business items. The television offered a variety of European, American and African stations so that was also good. I had... More

Was this review helpful? Yes 1
Paolo M, General Manager at Sarova Stanley, responded to this review

Dear Guest, Thank you for taking time to write a review of your last stay with us. We highly appreciate your sharing of the areas we excelled in; the team’s hospitality, in-room amenities and complimentary WiFi. It is most disheartening to read about your disappointment on the two issues raised. Be assured, that your comments have already been followed up... More

Boston, Massachusetts
Senior Contributor
38 reviews 38 reviews
14 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 1 week ago

I visited the hotel in the past to eat at but not for a stay which I did this time. Great and welcoming service from the minute you arrive. Very helpful staff. I was surprised when two hotel staff knocked at my door with a birthday cake and sang for me. Very nice touch. Rooms are very spacious and well... More

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Paolo M, General Manager at Sarova Stanley, responded to this review

Dear Guest, Thank you for your feedback. We were humbled to have hosted you at Sarova Stanley on your birthday and we hope you enjoyed the cake. Thank you for pointing out some among our most outstanding areas and services; our welcome, spacious rooms, breakfast variety and Thai Chi dining experience. We appreciate your recommendation for all who wish to... More

Johannesburg, South Africa
Senior Contributor
39 reviews 39 reviews
10 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed at the Stanley again for the first time in a year or two and it's still excellent. The feel of the hotel is hard to beat with the wood panelling, pool area on the roof and the breakfast corner on the street under a thorn tree. The rooms are spacious and the service generally is very good. The wifi... More

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Paolo M, General Manager at Sarova Stanley, responded to this review

Dear Guest, Thank you for your feedback. We are pleased to learn that this was your second stay with us while travelling on business. Our history and heritage spanning over 111 years, is displayed by the fixtures, furniture and décor of the whole hotel. We were happy to have shared this piece of Nairobi’s history with you. We are also... More

Nairobi, Kenya
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
5 of 5 stars Reviewed 3 weeks ago

I have been here several times and their service is top notch! The staff is amazing and very helpful :) The banqueting office was very helpful with what I was looking for. I cannot forget the rooftop poo, definitely a gem !

Was this review helpful? Yes
Paolo M, General Manager at Sarova Stanley, responded to this review

Dear Guest, Thank you for posting your review and for the high rating. We appreciate your loyalty to Sarova Stanley and we are grateful for your comments on our Pool deck restaurant. Your sentiments on our team’s efforts have been shared to all as a source of motivation. Looking forward to welcoming you back. Warm regards, Paolo Marro. More

Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I've travelled to Nairobi quite a bit and tried all the mainstream hotels and for the first time stayed in a really memorable hotel. I'll definitely go back to the Stanley due to the combination of the great service (a standout was waitron Everestus in the Thorn Tree eatery on the ground floor) and being in the thick of Nairobi's... More

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Paolo M, General Manager at Sarova Stanley, responded to this review

Dear Guest, Thank you for such positive a feedback. The whole team thanks you for pointing out our "outstanding" standards of service throughout all the hotel. This is indeed our utmost reward. We look forward to hosting you again. Warm regards, Paolo Marro. More

Riyadh, Saudi Arabia
Reviewer
4 reviews 4 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Group of 12 stayed for one night before our next morning departure for Safari. Excellent location in heart of Nairobi with high security. Staff is very pleasant, helpful and welcoming. Rooms are nice, neat and clean. Breakfast was great and lots of variety and options. Checkout process was a bit lengthy and took some extra time then expected, we had... More

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Paolo M, General Manager at Sarova Stanley, responded to this review

Dear Guest, Thank you for your review. We are pleased to learn you enjoyed your stay with us and that we exceeded your expectations. We appreciate your comments on our security measures which contributed in making you and your party feel very safe, the comments on the warmth and pleasant team, great breakfast variety and spacious guestrooms will also be... More

Lilongwe, Malawi
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I have stayed at Stanley's a few times when visiting Nairobi both privately and business. I have never been disappointed with the excellence, quality and service provided. It's probably one of the best choices you can make if staying in the heart of Nairobi with everything at your hand. Great front terrace in the front direct to the busy streets... More

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Paolo M, General Manager at Sarova Stanley, responded to this review

Dear Guest, Thank you for your review. We are extremely glad you found our hotel to be very consistent in the provision of excellent and professional service. Your words are of inspiration to all of us and stimulate us in keeping up the good work. Once again, thank you for your feedback and we look forward to welcoming you back... More

New Brunswick, New Jersey
Top Contributor
64 reviews 64 reviews
23 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed June 3, 2014

As a Kenyan and a frequent traveler, i must say i was really impressed with this place. It has been a while since i left Kenya and having gone back and booked the hotel, i can say that i loved every single minute of it. Customer service was top notch, food was really good and its in central CBD of... More

Was this review helpful? Yes 1
Ben K, Manager at Sarova Stanley, responded to this review

Dear Guest, Thank you for your review and for rating us as top notch hotel. We were glad that you had a memorable stay with us. Our hospitality and breakfast exceeded your expectation. On the billing issue raised, we would like to have more details on your experience so assist us address the concern. Kindly reach us via email or... More

Boston, Massachusetts
Senior Contributor
26 reviews 26 reviews
19 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed June 2, 2014

I liked this hotel, and I thought it was a good value for a business class hotel. The staff is very professional, and they were very welcoming to a large group of guests traveling on business. Security is a serious business at the Stanley (or the New Stanley as locals refer to it.) My room was a comfortable retreat, and... More

Was this review helpful? Yes
Ben K, Manager at Sarova Stanley, responded to this review

Dear Guest, We appreciate the time taken to give us your feedback. During your stay with us, we are glad that Sarova Stanley was good value for a business traveler. Our team was professional and welcoming, the room was comfortable and the dining experience was superior. We are always happy to share in our history and heritage. We have noted... More

chennai
Top Contributor
51 reviews 51 reviews
23 hotel reviews
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed May 30, 2014

I visited Nairobi for an official trip last year and stayed here. It is a paradise of luxury. Breakfast buffet is huge with cuisine pertaining to all parts of the world. Rooms were very spacious and the room lacked none of the facilities of an ultra modern five star hotel. Recommended place to stay in Nairobi.

Was this review helpful? Yes
Ben K, Manager at Sarova Stanley, responded to this review

Dear Guest, We would like to thank you for your review on TripAdvisor and for the high star rating. From your feedback, we are glad that you enjoyed your stay with us. From the huge buffet breakfast, to the spacious and well appointed guestrooms, we believe that your experience was worthwhile and memorable. Thank you for recommending our hotel as... More

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Additional Information about Sarova Stanley

Address: Corner of Kenyatta Avenue and Kimathi Street | PO Box 30680, Nairobi 00100, Kenya
Phone Number:
Location: Kenya > Nairobi
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Sarova Stanley 5*
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Also Known As:
Sarova Stanley Hotel Nairobi
Sarova Stanley Nairobi

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style
#4 Spa Hotel in Nairobi #5 Luxury Hotel in Nairobi #5 Family Hotel in Nairobi #6 Romantic Hotel in Nairobi #7 Business Hotel in Nairobi
Hotel Class
Official Description (provided by the hotel)
Kenya’s first luxury hotel, Sarova Stanley opened its elegant doors in 1902. Since then, it has been making history- hosting royal safaris and legendary personalities such as Edward Prince of Wales and Ernest Hemingway. Today, as the hotel enters its second century, it continues to maintain its unique heritage and provides state-of-the-art services and facilities for business and leisure travelers. All guestrooms are a blend of luxurious Victorian grandeur and modern comfort. ... more   less 
Number of rooms
217

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