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All 94 Nairobi accommodations

Giraffe Manor

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5.0 of 5 Lodge   |   Langata Rd, Langata, Nairobi, Kenya
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Giraffe Manor
Certificate of Excellence 2014
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293 people have reviewed this hotel

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (84)
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English first
Lagos, Nigeria
Contributor
15 reviews 15 reviews
11 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

What a place! Family really enjoyed it thoroughly.... If you are a giraffe lover this place is your paradise. Not only can you feed Giraffe from your own room but its amazing to feed them while having your own breakfast... Hotel is like big family house and one really feels at home. Staff is very lively and helpful, they know... More

Was this review helpful? Yes 3
Sydney, Australia
Senior Contributor
40 reviews 40 reviews
31 hotel reviews
53 helpful votes 53 helpful votes
5 of 5 stars Reviewed 1 week ago

This August I was able to revisit Giraffe Manor with my family after a 6 year absence. I wanted the experience to be as memorable for them as it had been for me when I had travelled there solo in 2008, so I booked 14 months out and requested Betty and Jocks Rooms at the front of the house. Judy... More

Was this review helpful? Yes 1
louisville,colorado
Top Contributor
78 reviews 78 reviews
44 hotel reviews
34 helpful votes 34 helpful votes
5 of 5 stars Reviewed 1 week ago

This place is heaven... Five star service, food was amazing, and being up close to the giraffes was the best of all. Tony greeted us warmly and was there for all of our needs. Julius was our driver and he was exceptional. Advice: save every penny you have and come here. I've traveled the world, and this place tops it... More

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calgary
Senior Contributor
33 reviews 33 reviews
23 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 1 week ago

We spent one evening at the Giraffe Manor at the end of our holiday. It was a great experience. After the giraffe centre closes the giraffe and warthogs come over for more treats. In the morning you can feed them from your balcony and in the breakfast room as you are having breakfast. The food was delicious. The rooms were... More

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Philadelphia, Pennsylvania
Top Contributor
110 reviews 110 reviews
30 hotel reviews
35 helpful votes 35 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I can't adequately describe the uniqueness, hospitality and wonder of the giraffes at this charming historic property outside of Nairobi. The staff was wonderful...taking care of our needs at every turn. We had exceptional service from the moment we arrived until we left...they took our photos with the giraffes, cleaned our shoes when they became muddy from hiking and everything... More

Was this review helpful? Yes 3
Santa Fe, New Mexico
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 2 weeks ago

A unique experience, staying in a beautiful historic property and interacting with the resident giraffe herd and warthogs! Great way to transition from long flight to Nairobi before going on a safari. Enjoyed the Karen Blixen house and visiting the Sheldrick Elephant Orphanage. So much to admire in Kenya - this was just a start!

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London, United Kingdom
1 review
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed July 26, 2014

The hotel and rooms are beautiful and the experience with the giraffes coming to feed from your hands is amazing. The whole thing is a bit let down by the service which could benefit from improved communication between the staff who were all very friendly and polite. We completed details on dietary requirements but at dinner these had been ignored... More

Was this review helpful? Yes 4
TSCmanagement, Manager at Giraffe Manor, responded to this review

Thank you for taking the time to review your stay at Giraffe Manor. We truly value the opinions of all our customers and we apologise that we did not meet your expectations during your stay. Providing our guests with the best possible experience and service has always been our mission. We have addressed the issues you raised and further staff... More

new york
Top Contributor
51 reviews 51 reviews
16 hotel reviews
49 helpful votes 49 helpful votes
5 of 5 stars Reviewed July 24, 2014

This was such a unique and enjoyable location. The manor house was beautiful and the giraffes and warthogs were amazing to be with. The staff was warm and welcoming. It was a great experience that I would highly recommend. As a note- they needed to be reminded about food allergies a few times during our stay but, other than that,... More

Was this review helpful? Yes 2
Glasgow, United Kingdom
Senior Contributor
22 reviews 22 reviews
14 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed July 22, 2014

1 night stop over in Giraffe Manor before heading off for 2 weeks safari and beaches with the family. We decided to cut short a few items from the days agenda to get here mid afternoon and timed it perfectly following the mornings visit to Karen Blixen's house and David Sheldrick's elephant orphanage in the morning. we arrived at 3pm,... More

Was this review helpful? Yes 2
Reviewer
4 reviews 4 reviews
10 helpful votes 10 helpful votes
2 of 5 stars Reviewed July 19, 2014

Giraffe Manor is an impressive place. Beautiful grounds and even more gracious wait staff. I will be completely honest;my experience was not as positive as 99% of all other reviews. This was due to the management team, not the kind and welcoming wait staff. I really enjoy writing positive reviews, however my experience should not go unsaid. My wife and... More

Was this review helpful? Yes 8
TSCmanagement, Manager at Giraffe Manor, responded to this review

Thank you for your feedback. I am very sorry that you had a bad experience at Giraffe Manor. We realise that on this occasion there may have been some confusion with your lunch booking which led to a break down in the service. Giraffe Manor prides itself on customer satisfaction so there is no excuse for what occurred. To ensure... More

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Additional Information about Giraffe Manor

Address: Langata Rd, Langata, Nairobi, Kenya
Location: Kenya > Nairobi
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — Giraffe Manor 5*
Also Known As:
Giraffe Manor Hotel Nairobi

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Amenities

Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Shuttle Bus service Suites Wheelchair access
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Number of rooms
10

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  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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