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All 103 Nairobi hotels

Fairmont The Norfolk

5.0 of 5 Hotel   |   Harry Thuku Rd, Nairobi 00200, Kenya (Nairobi Central Business District)
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Fairmont The Norfolk
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Ranked #12 of 103 Hotels in Nairobi
Certificate of Excellence 2014
A recent review
4 of 5 stars Reviewed February 12, 2010
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462 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Fairmont The Norfolk
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1 review
4 of 5 stars Reviewed February 12, 2010

Friendly staff - very helpful and welcoming Rooms: Comfortable, clean and nice size Restaurant: Lovely food and knowledgeable staff. Bars: Friendly bar staff and good range of drinks

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Top Contributor
133 reviews 133 reviews
83 hotel reviews
116 helpful votes 116 helpful votes
3 of 5 stars Reviewed January 28, 2010

We booked 2 Deluxe rooms for ourselves and our two sons. Upon arrival we were given 2 rather dingy looking rooms on the ground floor which faced onto a brick wall. We asked to move rooms (couldn't help but wonder what the standard rooms were like if these were Deluxe). After an hour they found two adjacent rooms on the... More

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Kuwait City, Kuwait
15 reviews 15 reviews
11 hotel reviews
16 helpful votes 16 helpful votes
2 of 5 stars Reviewed January 25, 2010

We had dined at the Norfolk twice during the summer of 2008, and when we knew we'd be back in Nairobi over New Year's, after staying five nights at the Fairmont Mara Safari Club (which was fabulous), we decided to stay at the Norfolk. I was able to get a very good rate through the President's Club and thankfully we... More

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Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed January 23, 2010

having stayed at the norfolk 4 or 5 x over he last 15 years, very disappointed by the changes. All the colonial charm gone - now just another faceless business hotel. Staff very friendly and service good, but rooms very dark. Chopping much of the trees down leaves the gardens open and uninviting. New terrace bar on street poorly finished... More

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Senior Reviewer
10 reviews 10 reviews
10 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed January 4, 2010

Could not have been more impressed with this establishment. We had an amazing time on safari and this was our place of respite before proceeding to Egypt. To my surprise on arrival we had been upgraded to a suite which was roomy and quiet. We were well looked after and got a great price on the stay. I would recommend... More

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Top Contributor
84 reviews 84 reviews
19 hotel reviews
37 helpful votes 37 helpful votes
4 of 5 stars Reviewed December 28, 2009

We enjoyed our stay at the Fairmont Norfolk for 6 nights. It’s in the city center, about a 30 minute drive (in good traffic) from the airport. The Police station and a college is down the street. 2 minutes walking distance is a Barclays bank/ATM, and 10 minutes away is the city market. We had a room in the Delemere... More

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1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed December 15, 2009

The Norfolk Fairmont remains one of Nairobi's most charming hotels. I arrived late evening and the welcome was warm and professional. After freshening up, we visited the bar which has a great ambience and overlooks the garden. After a few G&T's time disappeared and actually reversed to 1930's Africa!! Most rooms have a Victorian style decor but are comfortable and... More

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Senior Contributor
41 reviews 41 reviews
12 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed December 13, 2009

The staff at the norfolk were nice and accomidating. The taxi service through the hotel was superb, as they had the taxis wait for us when shopping and come back after dinner. They also negotiated rates so we didn't have to. There was no elevator though so you had to walk a litttle ways and up stairs to get to... More

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4 reviews 4 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed December 8, 2009

The most beautiful hotel I never been in Africa. Classic but magical place, amazing people and better accommodation

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1 review
5 of 5 stars Reviewed November 30, 2009

We stayed at the Fairmont for 4 days and really loved it. The staff were nice, the place and gardens are beautiful, the room is lovelly and the food is great. It is the very best place to stay in Nairobi. We loved the pool, and the massage also. We only disliked the internet acess that was really slow.

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Additional Information about Fairmont The Norfolk

Address: Harry Thuku Rd, Nairobi 00200, Kenya
Location: Kenya > Nairobi > Nairobi Central Business District
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — Fairmont The Norfolk 5*
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Also Known As:
Fairmont The Norfolk Hotel Nairobi
Fairmont Hotel Norfolk
Norfolk Hotel Nairobi
Fairmont Hotel Nairobi
Norfolk Nairobi

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