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All 102 Nairobi hotels

Fairmont The Norfolk

5.0 of 5 Hotel   |   Harry Thuku Rd, Nairobi 00200, Kenya (Nairobi Central Business District)
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Fairmont The Norfolk
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Ranked #12 of 102 Hotels in Nairobi
Certificate of Excellence 2014
A recent review
5 of 5 stars Reviewed September 12, 2011
Matthew C San Francisco, California
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462 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Fairmont The Norfolk
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San Francisco, California
4 reviews 4 reviews
4 hotel reviews
5 of 5 stars Reviewed September 12, 2011

I loved this hotel. Elegant but not too fancy, nice sense of history, beautiful rooms, really nice staff. Wonderful restaurant. The only things I didn't like were the slightly byzantine internet process and the excessive cost for laundry.

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London, United Kingdom
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed September 8, 2011

Apart from the location I have to say this is Nairobis best property.

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Los Altos, CA (USA)
Top Contributor
141 reviews 141 reviews
47 hotel reviews
104 helpful votes 104 helpful votes
4 of 5 stars Reviewed September 3, 2011

I stayed at the Norfolk for one night last month as I was leaving Kenya for S. Africa. It was nice, which one would expect from a hotel for that price. The gardens are lovely and the room spacious and overlooking all the green. Had a nice drink in the bar before dinner and ate at their super-expensive restaurant. Had... More

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New York City, New York
18 reviews 18 reviews
15 hotel reviews
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed September 3, 2011 via mobile

We chose to stay here on the tail end of our trip. The hotel is nice, spacious and has a good restaurant - Tatu. The only issue is the service. It's very hard to get the front desk. We tried all day without luck. They are good when you can get a hold of them, though. The hotel also has... More

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Den Bosch
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed August 23, 2011

Very Beautiful Hotel and the staff was great, our room was beautiful and the breakfast was very good.

Was this review helpful? Yes 1
Richard K, General Manager at Fairmont The Norfolk, responded to this review

Thank you for taking time to relate your recent experience while visiting with us. I am pleased to read that Fairmont The Norfolk provided you with an experience that met and exceeded your expectations. It is always a pleasure to read that our colleagues have gone the extra mile and left such a wonderful impression. We look forward to having... More

Dar es Salaam, Tanzania
12 reviews 12 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed August 18, 2011

Arrived May 26th Morning from Copenhagen and Daresalaam respectively... we were exhausted as one could imagine, but on arrival at the front desk, the lady was very kind as we were to check in from midday but she upgraded us to a deluxe room...hmmmmm oh the holiday started right there and then, we even forgot about the traffic from JKIAirport... More

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surrey, UK
Top Contributor
111 reviews 111 reviews
67 hotel reviews
123 helpful votes 123 helpful votes
5 of 5 stars Reviewed August 14, 2011

I love this hotel and always make a night here during my stay to Nairobi. We managed to get a good deal on the price as we had stayed before. They were requesting $269 + tax and we managed $169+tax in a suite style room There is a lovely small and cool pool. as well as gym faciliites. the hotel... More

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Singapore, Singapore
Top Contributor
81 reviews 81 reviews
81 hotel reviews
138 helpful votes 138 helpful votes
3 of 5 stars Reviewed August 13, 2011

Stayed there overnight waiting for my flight to onward destination. Got myself upgraded to a 1-bedroom suite for a reasonable charge. Fairmont Norfolk is supposed to be a 'legendary' property, but I was not in the least impressed - it was just another upscale hotel like the Sheratons, Hiltons, Hyatts etc., nothing special that I could see or experience. I... More

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Monaco-Ville, Monaco
Top Contributor
307 reviews 307 reviews
296 hotel reviews
440 helpful votes 440 helpful votes
5 of 5 stars Reviewed August 11, 2011

Maybe not the most modern hotel in Nairobi, but certainly the best in terms of "Grande Dame" style. Especially the lobby library and the restaurant terrace exude the atmosphere of a bygone time, perfect for the start or end of a safari trip.

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Edmonton, Canada
Top Contributor
573 reviews 573 reviews
66 hotel reviews
292 helpful votes 292 helpful votes
5 of 5 stars Reviewed August 7, 2011

We stayed in a duplex suite for five nights at the end of our two week safari and we loved it. Splurge for a suite and you will not be disappointed. Also be sure to book and bed and breakfast rate. The food is very good at each of the dining areas. Tutu, their fine dining room, is outstanding. Our... More

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Additional Information about Fairmont The Norfolk

Address: Harry Thuku Rd, Nairobi 00200, Kenya
Location: Kenya > Nairobi > Nairobi Central Business District
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — Fairmont The Norfolk 5*
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Also Known As:
Fairmont The Norfolk Hotel Nairobi
Fairmont Hotel Norfolk
Norfolk Hotel Nairobi
Fairmont Hotel Nairobi
Norfolk Nairobi

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