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Nairobi Serena Hotel

5.0 of 5
Kenyatta Avenue/Processional Way | P.O. Box 46302, Nairobi GPO, Kenya
Hotel amenities
Nairobi Serena Hotel
Ranked #7 of 69 hotels in Nairobi
4.5 of 5 stars 232 Reviews
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232 reviews from our community

Traveler rating
    116
    81
    22
    8
    5
See reviews for
Families
29
 
Couples
78
 
Solo
28
 
Business
74
 
What travelers say
  • Very good(10)
  • Room service(4)
  • Pool area(4)
  • Swimming pool(4)
  • Long flight(4)
Date Rating
South Padre Island, Texas
Senior Reviewer
7 reviews 7 reviews
Reviews in 3 cities Reviews in 3 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed May 27, 2012 NEW

Central Location, Food is good and service is outstanding. Will use for all of my visits in the future. More

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Washington DC, District of Columbia
Top Contributor
79 reviews 79 reviews
Reviews in 55 cities Reviews in 55 cities
29 helpful votes 29 helpful votes
3 of 5 stars Reviewed May 25, 2012 NEW

The pros: amazing breakfast and superb dinner, well sized rooms, effective if not all that friendly service; well located; nice pool The cons: decor is a bit dated, bathroom was tiny, dated and worn, rather expensive for what it is, bed not the best, noisy rooms. More

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Perth, Australia
Senior Reviewer
7 reviews 7 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed May 10, 2012

Great Hotel with good location. Fantastic restaurants and good food. Prices at the gift shop very reasonable. More

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Caernarfon, United Kingdom
Top Contributor
68 reviews 68 reviews
Reviews in 21 cities Reviews in 21 cities
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed May 7, 2012

After a long flight and an interesting drive from the airport, we arrived at this wonderful Hotel. We checked in and were in the pool within half an hour, blissful. We ate in the hotel restaurant and were quite charmed when the waiter offered me a rose. The food was excellent, staff attentive and prices reasonable. After a great nights... More

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See 2 more reviews by DanaKR7964 for Nairobi
Harare
2 reviews
5 of 5 stars Reviewed April 30, 2012

This hotel I found exquisite and warm. from the friendly well informed staff to the magical food. The Maisha spar was out of this world. It was perfect More

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Kigali Rwanda
Top Contributor
51 reviews 51 reviews
Reviews in 13 cities Reviews in 13 cities
31 helpful votes 31 helpful votes
3 of 5 stars Reviewed April 26, 2012
2
people found this review helpful

OK - so it's not upgraded like their properties in Kigali or in Kampala, but the Nairobi Serena still has some of that old Kenya magic. Rooms are perfectly acceptable. The gym is solid. Food choices are fine and the location is tough to beat. When the right prices can be had, it's a solid contender though over the years... More

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See 3 more reviews by Jayinkigali for Nairobi
Warsaw, Poland
Senior Contributor
37 reviews 37 reviews
Reviews in 27 cities Reviews in 27 cities
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed April 23, 2012

A great place as for a business hotel, meetings - plus the relax time with very good restaurant, nice pool and bar. Very high price - but still great value. More

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New York
1 review
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed April 16, 2012
4
people found this review helpful

I attended a small conference hosted at the Nairobi Serena Hotel in Nairobi, Kenya at the end of March 2012. My family of four accompanied me on the trip (husband, wife and two girls aged 7 and 3). We stayed Sunday through Wednesday. LOCATION The hotel is located in the heart of Nairobi in a very nice area. The Crowne... More

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Johannesburg
Senior Contributor
26 reviews 26 reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed April 16, 2012
1
person found this review helpful

This hotel has to be in my top 3 in Africa. I have stayed in this hotel three to four times a year for the last four years. Every visit ensures a lasting impression. From the check- in, to the rooms an air of excellence in always to be expected. Rooms are spacious, huge beds, bathroom are nice. I do... More

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Huntington Beach, Calif
Contributor
13 reviews 13 reviews
Reviews in 3 cities Reviews in 3 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed April 13, 2012
3
people found this review helpful

We have stayed at this hotel many times over the last 18 years. Just spent 5 nights here in February & early March 2012. The rooms are outstanding but some of the views out the windows are not great. Housekeeping is about as good as you can get. No long walks to the elevator and a staff guard on each... More

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See 3 more reviews by garycw for Nairobi

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Additional Information about Nairobi Serena Hotel

Kenyatta Avenue/Processional Way | P.O. Box 46302, Nairobi GPO, Kenya
Price Range: $$$

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