We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Hilton Nairobi

4.0 of 5
Mama Ngina St, Nairobi 00100, Kenya (Nairobi Central Business District)
Hotel website
Hotel amenities
Special Price
25% off The Great Getaway
Hilton Nairobi
Ranked #29 of 80 hotels in Nairobi
Enter dates & see best prices*
Enter dates 1 night 2 nights
Show Prices
* We search the top travel sites for the best price
Booking.com Hotels.com Expedia.com
and 9 more sites!
Traveler Reviews
Room Prices
Write a Review

357 reviews from our community

    Trip type
Traveler rating
    58
    109
    104
    57
    29
Date Rating
Lagos, Nigeria
1 review
3 of 5 stars Reviewed June 19, 2013 NEW

Hotel location is excellent. It is located in the heart of Nairobi Central Business District. So if your desire is to get to know Nairobi, it is an excellent choice. However, if you are in transit with a flight to catch early the next day, then you are better off with an hotel closer to the airport.

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
Nairobi, Kenya
1 review
5 of 5 stars Reviewed June 17, 2013 NEW

If you go to Nairrobi and stay anywhere else you are making a huge mistake. Location, staff, facilities all point to one place...the Nairobi Hilton. The staff made you feel welcome from the minute you walk in the door. Security is great but not intimidating. The execuitve loungs staff is the most professional anywhere this from someone who stays over... More

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
Kabale, Uganda
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed June 15, 2013 NEW

Wonderful atmosphere at the Hilton, good staff and comfort. Excellent meals and good coffee at Cafe Americana. Security personnel were helpful and approachable. The room was big and comfy. I recommend it for every traveller to Nairobi.

Was this review helpful? Yes
Leicester, United Kingdom
1 review
5 of 5 stars Reviewed June 13, 2013 NEW

My wife and I spent a night at the Hilton to celebrate her birthday. It was a last minute decision as we were meant to stay in another hotel but it was fully booked. Everyone at the Hilton hotel from the Security outside and the receptionists were approachable and very polite. The room was big enough, enjoyed coffee making facilities,... More

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
Dar es Salaam, Tanzania
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
4 of 5 stars Reviewed June 13, 2013

Its an incredible place,its location gives one an opportunity for breaks and enjoy some refreshments.they have very welcoming and friendly staff and their services are fast,the food is wow!!and the suites are modern well furnished and comfortable.I would definately recommend both friends and family.

Was this review helpful? Yes
Manuela B, Director of Operations at Hilton Nairobi, responded to this review
June 18, 2013

Dear Guest, Thank you very much for choosing to stay at the Hilton Nairobi and for taking the time to write to us. We greatly appreciate any comments made by our guests and constantly strive to achieve the highest quality standards. Our main aim being guest satisfaction and quality delivery, we do take our guests and their well being very... More

A TripAdvisor Member
5 of 5 stars Reviewed June 9, 2013

i visited Hilton hotel last week to plan a surprise for my girl freind the staff was really helpful in setting up the room with flowers and the wine it was a bit late to get the flowers but the staff efforts were a succes it a nice place the view was excellent i would definatly recommend it

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes 2
Manuela B, Director of Operations at Hilton Nairobi, responded to this review
June 12, 2013

Dear Guest, Your continued patronage and comments are a vital part of our growth, for which we are most grateful. Our main aim being guest satisfaction and quality delivery, we do take our guests and their well being very seriously and have always taken pride in ensuring that our guests have the feeling of it being a home away from... More

Pietermaritzburg, South Africa
1 review
5 of 5 stars Reviewed June 9, 2013

Very good experience at this exceptional hotel. Fantastic greeting from all staff, wonderful atmosphere and efficient organising of airport transfer by desk staff. Very welcoming and friendly. Would definately go back again, and definately recommend to both friends and business colleagues.

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
Manuela B, Director of Operations at Hilton Nairobi, responded to this review
June 17, 2013

Dear Guest, It was truly a pleasure to serve you. We thank you for taking the time to share your value feedback with us and greatly appreciate any comments made by our guests as we constantly strive to achieve the highest quality standards. We are glad to note that you were very satisfied with your overall experience and sincerely appreciate... More

1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed June 7, 2013

Had to wait for 1.5 hrs in the airport for my hotel ride(Previously Paid) arrived at the hotel they took around 20 mins to check me in(everything paid in advance) same happened in the check out but this time extremely unpolite otherwise the rest of hotel staff were very good and friendly the room and food were average

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes 1
Manuela B, Director of Operations at Hilton Nairobi, responded to this review
June 17, 2013

Dear Guest, We thank you for taking the time to share your valuable feedback with us. Our main aim being guest satisfaction and quality delivery, we do take our guests and their well being very seriously and always taken pride in ensuring that our guests have the feeling of it being a home away from home. We have noted your... More

Travelers are raving about these Nairobi hotels

Meltonia Luxury Suites
4.5 of 5 stars
Show Prices ABS:HotelCheckRates-d2624838?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_RavingAboutButton
Southern Sun Mayfair Nairobi
4 of 5 stars
Show Prices ABS:HotelCheckRates-d299149?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_RavingAboutButton
Fairmont The Norfolk
4 of 5 stars
Show Prices ABS:HotelCheckRates-d302553?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_RavingAboutButton
The Heron Portico
4 of 5 stars
Show Prices ABS:HotelCheckRates-d678486?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_RavingAboutButton
mombasa, Kenya
1 review
2 of 5 stars Reviewed May 30, 2013

Hilton is a very good brand but nairobi hilton is in dire straights for renovation.the carpers are completely worn out and all public areas require new make up. the location is perfect and the staff well trained and very welcoming. once feels at home once you enter hilton because of the very good atmosphere created by the staff

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
Manuela B, Director of Operations at Hilton Nairobi, responded to this review
June 12, 2013

Dear Guest, We thank you for taking the time to share your valuable feedback with us. Our main aim being guest satisfaction and quality delivery, we do take our guests and their well being very seriously and have always taken pride in ensuring that our guests have the feeling of it being a home away from home. We thank you... More

London, United Kingdom
1 review
3 of 5 stars Reviewed May 29, 2013

This hotel is clearly not one of the newer ones in the Hilton franchise and it shows. The rooms are adequate and the staff try their best and are clearly very happy. The location is not great and if you get a road facing room the noise from the traffic is obtrusive at best. It appears to be next to... More

Was this review helpful? Yes
Manuela B, Director of Operations at Hilton Nairobi, responded to this review
June 12, 2013

Dear Guest, Our main aim being guest satisfaction and quality delivery, we do take our guests and their well being very seriously and have always taken pride in ensuring that our guests have the feeling of it being a home away from home. We have noted your comment that it clearly shows that our property is not one of the... More

 
 
Hilton Nairobi
Enter dates 1 night 2 nights
 
 
Sankara Nairobi
Great value on a similar hotel
Nairobi, Kenya
4.5 of 5 stars 237 Reviews
Show Prices
Still looking for a hotel?
Highly rated hotels in Nairobi
Family-friendly
Fairmont The Norfolk
Fairmont The Norfolk 4.0 of 5 stars 288 reviews
Romantic
Safari Park Hotel
Safari Park Hotel 4.0 of 5 stars 209 reviews
Luxury
Southern Sun Mayfair Nairobi
Southern Sun Mayfair Nairobi 4.0 of 5 stars 226 reviews
Good for business
Fairview Hotel
Fairview Hotel 4.5 of 5 stars 644 reviews
Show Prices ABS:HotelCheckRates-d302553?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_Style_Xsell
Show Prices ABS:HotelCheckRates-d305108?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_Style_Xsell
Show Prices ABS:HotelCheckRates-d299149?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_Style_Xsell
Show Prices ABS:HotelCheckRates-d302822?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_Style_Xsell
Travelers also viewed these Nairobi hotels
InterContinental Nairobi 3.5 of 5 stars 355 reviews Crowne Plaza Hotel Nairobi 4.0 of 5 stars 223 reviews Sankara Nairobi 4.5 of 5 stars 237 reviews The Boma Nairobi 4.5 of 5 stars 74 reviews
Show Prices ABS:HotelCheckRates-d299150?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed_Hero
Show Prices ABS:HotelCheckRates-d1465059?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed_Hero
Show Prices ABS:HotelCheckRates-d1860203?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed_Hero
Show Prices ABS:HotelCheckRates-d3344579?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed_Hero
View all 80 hotels in Nairobi, ranked by popularity

Been to Hilton Nairobi? Share your experiences!

Write a Review Add Photos Add Videos

Additional Information about Hilton Nairobi

Also Known As:
Hilton Nairobi Hotel Nairobi
Hilton Nairobi Hotel
Hilton International Nairobi
Nairobi Hilton International
Nairobi Hilton
Address: Mama Ngina St, Nairobi 00100, Kenya
Phone Number:
Region: Kenya > Nairobi > Nairobi Central Business District
Amenities:
Bar/Lounge Business Center Fitness Center Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#15 Luxury Hotels in Nairobi
Price Range: $$
Hotel Class:4 star (4*)
Official Description (provided by the hotel):
In the city's heart, the Hilton Nairobi hotel is next to the craft market and 25 minutes' drive from Jomo Kenyatta International Airport. Enjoy global dishes at the Traveller's Restaurant, try fine Italian cuisine at Sale E Pepe Restaurant or have a pint at the Hilton Nairobi hotel's Jockey Pub. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Expedia, Agoda, Hilton Hotels, Travelocity, Venere, Olotels, Otel, Priceline, HotelsClick and Tingo so you can book your Hilton Nairobi reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

Owners: What's your side of the story?

If you own or manage Hilton Nairobi, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.

  • Manage your listing
Hilton Nairobi
Enter dates & see best prices*
Enter dates 1 night 2 nights
Show Prices