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InterContinental Nairobi

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City Hall Way | PO Box 30353, Nairobi 00200, Kenya
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InterContinental Nairobi
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InterContinental Nairobi
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629 reviews from our community

Traveler rating
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    33
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (153)
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There are newer reviews for InterContinental Nairobi
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Jacksonville, FL
Senior Contributor
33 reviews 33 reviews
14 hotel reviews
36 helpful votes 36 helpful votes
5 of 5 stars Reviewed December 18, 2011

Hotel has excellent security, a must in Nairobi. The Chief Concierge, Samson Wahore, is said to be the best in the world, and I believe it. We were pleased with all of the hotel staff. They were so very friendly and efficient. The hotel itself was very clean and comfortable. The rooms are slightly dated, but that is to be... More 

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New York, NY
Senior Contributor
33 reviews 33 reviews
27 hotel reviews
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed December 17, 2011

I spent 2 nights at this hotel with an organized tour and really enjoy my stay there. My room was spacious, very clean, comfortable king size bed, good quality linen, bathrobe, iron, couch and complimentary coffee/tea maker. Breakfast buffet was excellent with variety of freshly squeezed fruit juices, smoothies, hot buffet, great cereal, nuts and dried fruit selection, pastries, etc.... More 

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Reno, Nevada
Senior Contributor
36 reviews 36 reviews
19 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed December 13, 2011

Rooms are large and clean with good amenities. Some minor maitenance issues but they were addressed quickly. Good location near government offices and markets and shopping. Breakfast buffet was good.

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Bloomsburg, Pennsylvania
Top Contributor
108 reviews 108 reviews
46 hotel reviews
72 helpful votes 72 helpful votes
5 of 5 stars Reviewed December 8, 2011

Great location...just 3-4 blocks to the markets!!!! clean and friendly hotel...Food was terrific!!

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London
Senior Contributor
32 reviews 32 reviews
26 hotel reviews
37 helpful votes 37 helpful votes
4 of 5 stars Reviewed December 4, 2011

Stayed here to be near airport . Be warned it's twenty minutes from airport but it took us over two hours in rush hour in rain! Not hotel fault but bear in mind a Nairobi issue. Clean efficient hotel with decent facilities - good room service . Security seems switched on - frisked going into hotel and all vehicles checked.... More 

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Amsterdam, The Netherlands
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed December 3, 2011

The hotel had a priority club checkin counter, but both check in and out are pretty cumbersome and slow. The room was spacious and colonial in style, the bathroom is pretty small and old, but the shower was warm and abundant, which makes it functional. The surprise was under the curtains as I found running shoes belonging to the previous... More 

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IHGCare, Guest Relations Case Manager at InterContinental Nairobi, responded to this review

Dear KesterMeijer, Thank you for your feedback. We take our guest comments very seriously and always strive to provide comfortable, friendly and clean accommodations. We’re sorry you received service which was unacceptable. We hope that you give us a chance in the future to show you how great our hotel is. ^Katie IHGCare More 

Doha
Senior Contributor
33 reviews 33 reviews
13 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed November 16, 2011

Stayed here for a week. The hotel was clean but quite old. It was conveniently close to the business offices. Hotel staff were also friendly and accomodating. Food was also okay..

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midlands
Senior Contributor
38 reviews 38 reviews
18 hotel reviews
50 helpful votes 50 helpful votes
5 of 5 stars Reviewed November 12, 2011

Stayed here for 2 nights in October, upon arrival into Kenya. Could be in any city, anywhere in the world. What you would expect of a hotel of this type. Although bathroom, in need of refurb, room itself, very clean and well appointed. On third floor, not noisy, at all. Food of very high standard and plenty of choice. Staff... More 

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mumbai
Top Contributor
143 reviews 143 reviews
51 hotel reviews
81 helpful votes 81 helpful votes
3 of 5 stars Reviewed November 10, 2011

Hotel definitely needs refurbishment. There was a Rugby tournament taking place and all the players were staying at the hotel thus there was major noise around. Rooms are ok ...bath area was tolerable but could certainly do a make over. The wash basin had a crack mark. Elevators were only 2 and they were taking a long time. They have... More 

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John O'Groats, United Kingdom
Top Contributor
162 reviews 162 reviews
153 hotel reviews
122 helpful votes 122 helpful votes
5 of 5 stars Reviewed November 7, 2011

Copied my feedback to the hotel: An excellent hotel. All the staff at this hotel have shown real professionalism and concern to make my stay as comfortable as possible. Given that the hotel was fully occupied I think that they all did an excellent job. I have stayed at approx. 30 Intercons - this hotel is one of my top... More 

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