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InterContinental Nairobi

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City Hall Way | PO Box 30353, Nairobi 00200, Kenya
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InterContinental Nairobi
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InterContinental Nairobi
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616 reviews from our community

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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There are newer reviews for InterContinental Nairobi
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New York, NY
Senior Contributor
33 reviews 33 reviews
27 hotel reviews
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed December 17, 2011

I spent 2 nights at this hotel with an organized tour and really enjoy my stay there. My room was spacious, very clean, comfortable king size bed, good quality linen, bathrobe, iron, couch and complimentary coffee/tea maker. Breakfast buffet was excellent with variety of freshly squeezed fruit juices, smoothies, hot buffet, great cereal, nuts and dried fruit selection, pastries, etc.... More 

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Reno, Nevada
Senior Contributor
32 reviews 32 reviews
18 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed December 13, 2011

Rooms are large and clean with good amenities. Some minor maitenance issues but they were addressed quickly. Good location near government offices and markets and shopping. Breakfast buffet was good.

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Bloomsburg, Pennsylvania
Top Contributor
98 reviews 98 reviews
44 hotel reviews
66 helpful votes 66 helpful votes
5 of 5 stars Reviewed December 8, 2011

Great location...just 3-4 blocks to the markets!!!! clean and friendly hotel...Food was terrific!!

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London
Senior Contributor
29 reviews 29 reviews
23 hotel reviews
37 helpful votes 37 helpful votes
4 of 5 stars Reviewed December 4, 2011

Stayed here to be near airport . Be warned it's twenty minutes from airport but it took us over two hours in rush hour in rain! Not hotel fault but bear in mind a Nairobi issue. Clean efficient hotel with decent facilities - good room service . Security seems switched on - frisked going into hotel and all vehicles checked.... More 

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Amsterdam, The Netherlands
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed December 3, 2011

The hotel had a priority club checkin counter, but both check in and out are pretty cumbersome and slow. The room was spacious and colonial in style, the bathroom is pretty small and old, but the shower was warm and abundant, which makes it functional. The surprise was under the curtains as I found running shoes belonging to the previous... More 

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IHGCare, Guest Relations Case Manager at InterContinental Nairobi, responded to this review

Dear KesterMeijer, Thank you for your feedback. We take our guest comments very seriously and always strive to provide comfortable, friendly and clean accommodations. We’re sorry you received service which was unacceptable. We hope that you give us a chance in the future to show you how great our hotel is. ^Katie IHGCare More 

Doha
Senior Contributor
33 reviews 33 reviews
13 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed November 16, 2011

Stayed here for a week. The hotel was clean but quite old. It was conveniently close to the business offices. Hotel staff were also friendly and accomodating. Food was also okay..

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midlands
Senior Contributor
37 reviews 37 reviews
17 hotel reviews
44 helpful votes 44 helpful votes
5 of 5 stars Reviewed November 12, 2011

Stayed here for 2 nights in October, upon arrival into Kenya. Could be in any city, anywhere in the world. What you would expect of a hotel of this type. Although bathroom, in need of refurb, room itself, very clean and well appointed. On third floor, not noisy, at all. Food of very high standard and plenty of choice. Staff... More 

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mumbai
Top Contributor
141 reviews 141 reviews
50 hotel reviews
77 helpful votes 77 helpful votes
3 of 5 stars Reviewed November 10, 2011

Hotel definitely needs refurbishment. There was a Rugby tournament taking place and all the players were staying at the hotel thus there was major noise around. Rooms are ok ...bath area was tolerable but could certainly do a make over. The wash basin had a crack mark. Elevators were only 2 and they were taking a long time. They have... More 

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John O'Groats, United Kingdom
Top Contributor
158 reviews 158 reviews
149 hotel reviews
130 helpful votes 130 helpful votes
5 of 5 stars Reviewed November 7, 2011

Copied my feedback to the hotel: An excellent hotel. All the staff at this hotel have shown real professionalism and concern to make my stay as comfortable as possible. Given that the hotel was fully occupied I think that they all did an excellent job. I have stayed at approx. 30 Intercons - this hotel is one of my top... More 

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Mumbai, Maharashtra, India
Senior Contributor
37 reviews 37 reviews
18 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed November 5, 2011

Landed in Nairobi for a conference,was taken aback with the awesomeness of the city,vibrant and cultured. The Intercontinental was very good with the facilities being up to mark with any 5 star property,service was very good,rooms nice Special kudos to the concerige,who arranged for a nice trip to the Nairobi National Park and his knowledge and eagerness to help

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