InterContinental Nairobi (Kenya) - Hotel Reviews

Address: City Hall Way | PO Box 30353, Nairobi 00200, Kenya

Phone Number:

Region: Kenya > Nairobi

Amenities:

Business Center Fitness Center Restaurant Room Service Suites Swimming Pool Wheelchair access

Hotel Style:

#14 Luxury Hotels in Nairobi

Price Range: $$$

Hotel Class:5 star (5*)

Official Description (provided by the hotel):: InterContinental Nairobi has for years been an oasis of luxury for business travellers as well as those who want to experience the wonders of Africa. The Parliament buildings are a short stroll away, Kenyatta International Convention Centre is right next door and Nairobi National Park, Museum Hill and the Elephant Orphanage are within easy reach. ... more less

Reservation Options:: TripAdvisor is proud to partner with Booking.com, Travelocity, Expedia, IHG, Hotels.com, Cheap Tickets, Olotels, Venere, Otel, Priceline, Agoda and HotelsClick so you can book your InterContinental Nairobi reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

Also Known As:: Intercontinental Nairobi Hotel; Intercontinental Nairobi Hotel Nairobi; Nairobi Intercontinental

Write a Review

341 reviews from our community

See which rooms travelers prefer - 72 traveler tips

Aryansooren

Derby, United Kingdom

Contributor

19 reviews

17 hotel reviews

Reviews in 12 cities

8 helpful votes

“dated and expensive - but ok for a short visit”

Reviewed May 19, 2013 NEW

The hotel is dated and expensive. The furniture and spa facilities were dated. I stayed here for business but had to think over the high charges for internet and printing. Breakfast was excellent without a doubt and location of the hotel is really good, in the heart of Nairobi. I used the hotel taxi for my airport transfers, which was... More

Was this review helpful? Yes

Problem with this review?

Dear Aryansooren, Thank you so much for your recent stay at InterContinental Nairobi. We greatly appreciate you taking the time to post this review. It was a pleasure reading the observations you have shared about the quality of breakfast, location, airport transfer services and friendliness of our staff. We note your concerns about the hotel condition. We have renovated half... More

Tony W

Johannesburg, South Africa

Reviewer

4 reviews

4 hotel reviews

Reviews in 4 cities

“Intercontinental Hotel Nairobi”

Reviewed May 17, 2013

Really good location in Nairobi . A few minutes walk to the CBD. Rooms are clean but dated. Nice comfortable King size beds. Unfortunately if you spend the weekend there get ready for small TV's that are probably over 10 years old. All rooms are basically the same no matter what floor you're on. Regarding food/ restaurants. The Indian restaurant... More

Dear Tony W, Thank you for taking the time to write a review about your recent stay at InterContinental Nairobi. I greatly appreciate your kind words about our hotel and in particular your comments about our clean rooms and excellent Indian Restaurant. We note your desire to have the Italian Restaurant back. We will put it into consideration in our... More

L. M

Addis Ababa, Ethiopia

Senior Contributor

36 reviews

6 hotel reviews

Reviews in 6 cities

11 helpful votes

“InterContinental Nairobi”

Reviewed May 15, 2013

This is a very nice, clean hotel with a great staff. As Priority Club members, we were offered an upgrade to a club room at a nominal price. We were headed to a safari in the Mara, and I was happy to find a library of Kenya and safari books in the club room. Free drinks to go with them!... More

Dear L. M, Thank you for taking the time to post such a wonderful review on Trip Advisor from your recent stay with us at InterContinental Nairobi. I was so pleased to read that you enjoyed your stay and I sincerely appreciate you complementing our staff service quality and library of local books in the Club Lounge. I do look... More

drjekyllGe

genova

25 reviews

9 hotel reviews

Reviews in 15 cities

5 helpful votes

“Not bad but...”

Reviewed May 14, 2013

Being in Nairobi for business there are not many choices in the center of the city and Intercontinental is one of that. Rooms are clean and quite (I was at 6th floor executive) but try and avoid second floor where also offices are as it is impossible to sleep there (one colleague of mine was there....) Check in-out service quite... More

Dear drjekyllGe, Thank you very much for choosing InterContinental Nairobi for your stay and for taking the time to write your review which we appreciate. I am very pleased to note your wonderful comments about our location, staff service quality, clean and spacious bedrooms. I truly appreciate your comments regarding the level of quietness on the second floor, on which... More

AlphaCityGuys

Wiesbaden, Germany

3 reviews

Reviews in 2 cities

1 helpful vote

“Nice, but dated”

Hotel is in a great location, easy to walk around. Reception security was lax, sometimes they searched bags, sometimes they did not. Room was great, lots of space, comfortable bed, great shower. Hotel lost electricity overnight off and on, so we finally unplugged our phone because it made a noise each time it rebooted because of the power going on... More

Was this review helpful? Yes 1

Tamer I

Cairo, Egypt

13 reviews

10 hotel reviews

Reviews in 9 cities

2 helpful votes

“Needs improvement”

Reviewed May 13, 2013

I stayed in the hotel for 3 nights, but I find it so poor. Rooms need a total renovation, a lot of work is also needed for the whole hotel. This is equivalent to only 3 star hotel, and totally not to the Intercontinental Group standards. Food quality is not good as well. Two things that are good, the location... More

Dear Tamer I, Thank you very much for your kind observations and feedback as it will help us to improve our facilities in order to achieve the highest level of service excellence. We look forward to an opportunity to welcome and serve you again at InterContinental Nairobi. Kind regards, Karl Hala Regional General Manager, Africa More

Travelers are raving about these Nairobi hotels

Meltonia Luxury Suites

ABS:HotelCheckRates-d2624838?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_RavingAboutButton

Southern Sun Mayfair Nairobi

ABS:HotelCheckRates-d299149?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_RavingAboutButton

Nairobi Tented Camp

ABS:HotelCheckRates-d1861707?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_RavingAboutButton

Terry B

London, England, United Kingdom

1 review

“Mostly good”

Reviewed May 8, 2013

Always stay here when i am in Kenya.Love the service and the friendly staff. the only issue i have is the wifi and over the top security.The last 2 times ive been here the wifi just hasn't worked properly. The security also requires you to scan in every time you go in and out no matter how many times they... More

Dear Terry B, Thank you for your feedback. We are glad that you love the service from our Friendly staff. The Wifi connection issues which you experienced have now been sorted and you can now enjoy the highest log-in speed better than any other hotel in Nairobi. As for the Security, we apologize for the inconvenience you encountered. We are... More

Bola A

Lagos, Nigeria

3 hotel reviews

Reviews in 3 cities

“Convenient location but hotel still needs to be upgraded”

Reviewed May 8, 2013 via mobile

I have stayed at this hotel twice during business trips. It is close to my office which makes it conveneint but the infrastructures still need to be upgraded. Even though some of this has been done, there is still more to be done. The TV in the room is outdated. Internet is nt automatic in the rooms, you need to... More

David L

Des Moines, Iowa

30 reviews

11 hotel reviews

Reviews in 17 cities

15 helpful votes

“A Good Place to Start”

Reviewed May 6, 2013

Like many Americans visiting Kenya , we stayed at the InterContinental for two nights before a two-week long photo safari; and, then for our final night in Africa before beginning the long trek homeward. I would agree with most of the other reviewers that the hotel was a bit "down at the heel", but it was clean, spacious, and the... More

Dear David L, Thank you for taking the time to write a most complimentary review about your recent stay at InterContinental Nairobi. I greatly appreciate your kind words about our hotel and in particular your comments about our friendly and accommodating staff, spacious and clean rooms. I do look forward to the opportunity of once again welcoming you back to... More

Chilli-Bite

Senior Reviewer

8 reviews

“A good & strategically located hotel in the heart of Nairobi”

Reviewed May 3, 2013

I stayed at Hotel intercontinental for a night on my way to Nakuru...and would like to say I was pretty impressed by the quality of service and it's strategic location given the massive traffic jams in Nairobi. If you want to get out & about in the heart of Nairobi, this is your best bet hotel. Had always by- passed... More

Dear Chilli-Bite, I am happy that you have appreciated one of InterContinental Nairobi`s assets among many others - great location in the heart on Nairobi, and an ability to provide a wide variety of restaurants to dine from. On the other hand, I apologize for your dissatisfaction at the main dining due to lack of your preferred choice of food... More

1-10 of 341 reviews

« 1 2 ... 35 »

Luxury Southern Sun Mayfair Nairobi 223 reviews	Good for business Fairview Hotel 630 reviews	Near the beach The Heron Portico 83 reviews	Great value Country Lodge 191 reviews
ABS:HotelCheckRates-d299149?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_Style_Xsell	ABS:HotelCheckRates-d302822?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_Style_Xsell	ABS:HotelCheckRates-d678486?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_Style_Xsell	ABS:HotelCheckRates-d897049?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_Style_Xsell

Hilton Nairobi 343 reviews	Crowne Plaza Hotel Nairobi 217 reviews	Sankara Nairobi 221 reviews	Nairobi Serena Hotel 345 reviews
ABS:HotelCheckRates-d301993?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed_Hero	ABS:HotelCheckRates-d1465059?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed_Hero	ABS:HotelCheckRates-d1860203?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed_Hero	ABS:HotelCheckRates-d302552?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed_Hero

The Boma Nairobi 71 reviews	Sarova Stanley 376 reviews	Fairmont The Norfolk 282 reviews	Tribe Hotel 286 reviews
ABS:HotelCheckRates-d3344579?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed_Hero	ABS:HotelCheckRates-d302829?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed_Hero	ABS:HotelCheckRates-d302553?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed_Hero	ABS:HotelCheckRates-d1158294?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed_Hero

InterContinental Nairobi Hotel

InterContinental Nairobi

341 reviews from our community

Travelers are raving about these Nairobi hotels

Flexible dates? Try different dates for InterContinental Nairobi

Been to InterContinental Nairobi? Share your experiences!

Hotel Summarization (Beta)

What travelers say

What travelers search

Additional Information about InterContinental Nairobi

Owners: What's your side of the story?

Related hotels...

Browse nearby

Explore Nairobi

Hotels around Nairobi