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Southern Sun Mayfair Nairobi

3.0 of 5 Cnr. Parklands Road & Msapo Close, Parklands | PO Box 66807, Nairobi 00800, Kenya
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Southern Sun Mayfair Nairobi
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Southern Sun Mayfair Nairobi
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433 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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There are newer reviews for Southern Sun Mayfair Nairobi
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Accra, Ghana
18 reviews 18 reviews
13 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed December 16, 2011

I stayed at the Southern Sun Mayfair Nairobi from 12th to 15th December 2011. The rooms are clean and breakfast is great. The free WiFi Internet does not connect well in some rooms, as was the case in my room. The hotel has lovely gardens. But I think it is overpriced.

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Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed November 28, 2011

Considering the chaotic nature of Nairobi (and accompanying sounds) it's important to choose a hotel that filters out those noices for a well deserved rest. The Southern Sun Mayfair offers exactly that. It's a beautiful colonial hotel with amazing gardens. The rooms are spacious enough and are of a very acceptable luxury standard (although the beds are a bit hard... More 

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Arusha, Tanzania
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed November 27, 2011

I am staying at The Southern Sun Mayfair Nairobi and am attending the a workshop tomorrow. On my arrival the staff were FANTASTIC and I am very impressed with Steve at the front Desk. The doorman was very chatty and made me feel like I have come home. Thank you!!!

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Senior Contributor
27 reviews 27 reviews
16 hotel reviews
17 helpful votes 17 helpful votes
2 of 5 stars Reviewed November 24, 2011

My poor company got suckered into booking this place for me, at a cost of above two hundred US dollars a night. Sheer craziness. The rooms are completely average, a little worn down, no air conditioning, spotty internet. A very polite guy in a fancy uniform ushers you to your room and points out to you that you receive one... More 

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Sydney, Australia
Top Contributor
247 reviews 247 reviews
151 hotel reviews
294 helpful votes 294 helpful votes
3 of 5 stars Reviewed November 1, 2011

This is quite a reasonable four star hotel with very nice gardens in crowded Nairobi.  However, the first room we were given smelled strongly of mould and was uninhabitable.  Our second room was Ok but rather small and very noisy.  If we stayed again we would pay more for a higher level of room.  There was no  bottled water in the... More 

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2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed October 28, 2011

No WIFI connection even paid for and i made several request to the room service and front office manager but it remains unresolved throughout my stay of 1 week. The staff at the business centre have no manners and not properly trained to serve customers. Some have earphone in the ears and when talked to them, no response. A bad... More 

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Centurion, South Africa
Top Contributor
53 reviews 53 reviews
28 hotel reviews
34 helpful votes 34 helpful votes
3 of 5 stars Reviewed October 15, 2011

I decided to stay at this Hotel as it is a South African Chain and I was told it was a good hotel. We get fairly good rates (for Nairobi). To start off, i can honestly say that I cannot fault service, everyone was helpful and always willing to help, and the food both in the Spur (attached to the... More 

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16 reviews 16 reviews
12 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed October 15, 2011

From the huge smile from the Security Girl on then front door to the excellent breakfast service around the pool you get the feeling that they have 3 staff to every guest. Hotel looks like an old colonial house a kind of Portuguese/English mix, my room was a double, clean and very comfortable with a shower that knocked me off... More 

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11 reviews 11 reviews
9 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed September 22, 2011

This hotel gives real service! Being welcome, safe, being pampered, to be in a beautiful place, my room was very ok -a bit average, free WiFi and with a great view on the beautiful garden..good food, nice people around; my second home in Africa!! Everyone (also in the rest of Nairobi!) is so friendly, helpful and relaxed. The breakfast and... More 

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Top Contributor
58 reviews 58 reviews
17 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed September 16, 2011

calm apart from the frogs in the courtyard gardens, that is. historic, by nairobi standards. attentive staff.

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Additional Information about Southern Sun Mayfair Nairobi

Address: Cnr. Parklands Road & Msapo Close, Parklands | PO Box 66807, Nairobi 00800, Kenya
Phone Number:
Location: Kenya > Nairobi
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Southern Sun Mayfair Nairobi 3*
Number of rooms: 171
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Also Known As:
Southern Sun Mayfair Nairobi Hotel Nairobi
Holiday Inn Nairobi
Nairobi Holiday Inn
Hotel Style:
#5 Family Hotel in Nairobi
#10 Business Hotel in Nairobi
#13 Romantic Hotel in Nairobi

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Room/suite (11)
Dining (13)
Bathroom (2)
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