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Southern Sun Mayfair Nairobi

#16 of 130 Hotels in Nairobi
Certificate of Excellence
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Cnr. Parklands Road & Msapo Close, Parklands | PO Box 66807, Nairobi 00800, Kenya
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1 room 1 guest
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Southern Sun Mayfair Nairobi
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528 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (107)
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There are newer reviews for Southern Sun Mayfair Nairobi
See the most recent reviews
Sandton, South Africa
Level Contributor
56 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
3 of 5 stars Reviewed February 13, 2014

The Mayfair is close to business centres and other restaurants. The rooms are basic and comfortable . Pillows on the beds are great. Toiletries are provided. Internet in the rooms is very good. The service in the restaurant is really bad. Staff etc are very friendly

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Wiltshire UK
Level Contributor
43 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
4 of 5 stars Reviewed January 26, 2014

This is a charming place – I understand to be converted from an old college. The buildings are very attractive and there are some beautiful trees, water features and gardens. The service is generally excellent and when we did have a complaint the management dealt with it very effectively and demonstrated that they really care about customer satisfaction. The rooms... More 

Was this review helpful? Yes 1
Dubai
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed January 19, 2014

A beautiful hotel with great service. Rooms are nice with some great views of the greenery.Breakfast is good, could be better. Dining options are also good specially the Steakhouse. Liked my stay and will come again.

Review collected in partnership with Tsogo Sun Hotels

Was this review helpful? Yes 2
Zurich, Switzerland
Level Contributor
20 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
5 of 5 stars Reviewed January 5, 2014

We chose this hotel to spend a day before going on a safari. We felt welcomed, the hotel's staff and atmosphere were amazing so that we really enjoyed our stay there. Especially notable: we could have the room at 8 a.m. already!!

Review collected in partnership with Tsogo Sun Hotels

Was this review helpful? Yes 1
Brussels, Belgium
Level Contributor
9 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed December 22, 2013

My wife and I stayed 2 nights at this excellent hotel . .We very much appreciated the very beautiful gardens and layout of the hotel ---- somewhat colonial in style . The restaurant was excellent and the breakfasts were the best we experienced throughout our 3 week holiday in Africa .The best feature , however , was the amazing friendliness... More 

Review collected in partnership with Tsogo Sun Hotels

Was this review helpful? Yes 2
Level Contributor
14 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed December 19, 2013

Stayed very briefly in 2005 and was impressed. Was interested to see how the new ownership had changed things. Lovely colonial setting in Parklands, very peaceful (except for birds in the gardens). Rooms could do with updating but my bathroom appeared to be new. Great service - they were kind enough to pack me up a breakfast because I was... More 

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Johannesburg, South Africa
Level Contributor
35 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed December 11, 2013

We stayed at this hotel for one night en route to the Masai Mara. Very pleasant hotel to stay at. The rooms are a good size and very clean. The gardens are beautiful and the grounds are very well kept. There is a Spur steakhouse in the hotel which makes it very convenient to grab something to eat if you... More 

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Washington DC, District of Columbia
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
2 of 5 stars Reviewed December 7, 2013

From what I understand Southern Sun Mayfair had its moments back in the day. However, these days it is charging high rates (we got a special for a $235/night single room), but the quality just doesn't warrant it. The service is good, that I will say. And the people are very kind. So my complaint is with ownership not making... More 

Was this review helpful? Yes 3
Brussels
Level Contributor
46 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
4 of 5 stars Reviewed November 20, 2013

I stayed two nights here on a business trip and look forward to going back. It's friendly, wifi works and is free. It's beautiful - you wake up to a garden environment, not to a business hotel. Breakfast is in patio setting - and it's very good. Access is easy and traffic does not jam up in front of the... More 

Was this review helpful? Yes 1
Reus, Spain
Level Contributor
14 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed November 19, 2013

What made this hotel stand out for me was the exceptional level of service. I had a bit of a problem and we required some assistance in organising a few things, the staff went over and above the call of duty. Particularly one of the receptionists called Rosemary, who really was the one of the most helpful and kind people... More 

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