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Southern Sun Mayfair Nairobi

3.0 of 5 Cnr. Parklands Road & Msapo Close, Parklands | PO Box 66807, Nairobi 00800, Kenya
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Southern Sun Mayfair Nairobi
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Southern Sun Mayfair Nairobi
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457 reviews from our community

Traveler rating
    141
    228
    60
    25
    3
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72
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205
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (94)
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    (457)
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    (85)
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    (105)
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    (159)
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There are newer reviews for Southern Sun Mayfair Nairobi
See the most recent reviews
Maputo, Mozambique
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 5 weeks ago

The airport transfers are efficient and I would like to commend the driver for being honest. My friend forgot his phone while being dropped at the airport and the driver was returned the phone.Thank yo

Review collected in partnership with Tsogo Sun Hotels

Was this review helpful? Yes 1
Michael P, General Manager at Southern Sun Mayfair Nairobi, responded to this review

Dear tawandag2015 Thank you so much for your recent visit to Southern Sun Mayfair Nairobi and thank you for your valuable feedback regarding your experience with us. We are delighted that you enjoyed your stay and we look forward to welcoming you back to Southern Sun Mayfair Nairobi in the near future. Kind regards, Michael Phillipson General Manager More 

Marlborough, United Kingdom
Senior Reviewer
10 reviews 10 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed January 25, 2015 via mobile

I stayed hear for three nights in mid Jan 15. The hotel has a bit of an old colonial feel to it, with well kept gardens and a restaurant by the pool; the rooms have everything that you need. But what really impressed me was the attitude of the staff; they could not have been more friendly and helpful and... More 

Was this review helpful? Yes
Michael P, General Manager at Southern Sun Mayfair Nairobi, responded to this review

Dear Hoofedit Thank you so much for your recent visit to Southern Sun Mayfair Nairobi and thank you for your valuable feedback regarding your experience with us. We are delighted that you enjoyed your stay and thank you for your kind comments regarding our staff - much appreciated. We look forward to welcoming you back to Southern Sun Mayfair Nairobi... More 

Maldon, United Kingdom
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed January 25, 2015

This hotel is very comfortable although the price is rather high for the standard provided. The staff are very efficient, helpful and welcoming. The food is good, although rather limited if you intend to stay for a while. I was disappointed that my room had only a rather uncomfortable chair rather than a lounger or sofa, for which there was... More 

Review collected in partnership with Tsogo Sun Hotels

Was this review helpful? Yes
Michael P, General Manager at Southern Sun Mayfair Nairobi, responded to this review

Dear Christopher T Thank you so much for your recent visit to Southern Sun Mayfair Nairobi and thank you for your valuable feedback regarding your experience with us. We are delighted that you enjoyed your stay overall. Your comments have been constructively communicated to our Development Team for consideration and we look forward to welcoming you back to Southern Sun... More 

Sabro, Denmark
Senior Contributor
40 reviews 40 reviews
17 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed January 24, 2015

Stayed here for one night before going to safari. The rooms are at bit dark, but nicely furnished and beautiful bathrooms. The garden in the middle of the hotel with 2 swimmingpools makes you forget you are in the middle of a big city. We had at nice lunch at the pool restaurant, fine dinner in their beef restaurant, and... More 

Was this review helpful? Yes
Michael P, General Manager at Southern Sun Mayfair Nairobi, responded to this review

Dear Jakob B Dear Ms Meyer Thank you so much for your recent visit to Southern Sun Mayfair Nairobi and thank you for your valuable feedback regarding your experience with us. Please accept our sincerest apologies for the level of service delivery you experienced during your stay. Our policy is to ensure that we either stock or obtain any items... More 

Johannesburg, South Africa
Top Contributor
119 reviews 119 reviews
27 hotel reviews
53 helpful votes 53 helpful votes
3 of 5 stars Reviewed January 22, 2015

The grounds are lovely and the pool area is great for breakfast and dinners. The hotel has a great atmosphere and authentic colonial feel. Service is excellent. The rooms are quite basic and need a bit of a revamp. The gym isn't too bad, small but has the essentials. The Spur restaurant next door is convenient too. Great for meetings... More 

Was this review helpful? Yes
Michael P, General Manager at Southern Sun Mayfair Nairobi, responded to this review

Dear T-Africa2000 Thank you so much for your recent visit to Southern Sun Mayfair Nairobi and thank you for your valuable feedback regarding your experience with us. We are delighted that you enjoyed your stay and we look forward to welcoming you back to Southern Sun Mayfair Nairobi in the near future. Kind regards, Michael Phillipson General Manager More 

Juba
1 review
5 of 5 stars Reviewed January 22, 2015

The services offered by both the staffs of the southern Sun Mayfair was the best service ever. I really like it and I wish and feel like coming back soon. I will tell it to my friends, and family memebers.

Review collected in partnership with Tsogo Sun Hotels

Was this review helpful? Yes
Michael P, General Manager at Southern Sun Mayfair Nairobi, responded to this review

Dear LokwarCalfrex Thank you so much for your recent visit to Southern Sun Mayfair Nairobi and thank you for your valuable feedback regarding your experience with us. We are delighted that you enjoyed your stay and we look forward to welcoming you back to Southern Sun Mayfair Nairobi in the near future. Kind regards, Michael Phillipson General Manager More 

Dublin, Ireland
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed January 21, 2015

stayed here for 2 nights in June 2014.Room was spacious and all we needed.Shower could have been better.We really enjoyed breakfast by the pool and in the evening the bar there is very pleasant.Service was top class and the spur steakhouse a good option for an evening meal.

Was this review helpful? Yes
Michael P, General Manager at Southern Sun Mayfair Nairobi, responded to this review

Dear hofnar2015 Thank you so much for your recent visit to Southern Sun Mayfair Nairobi and thank you for your valuable feedback regarding your experience with us. We are delighted that you enjoyed your stay and we look forward to welcoming you back to Southern Sun Mayfair Nairobi in the near future. Kind regards, Michael Phillipson General Manager More 

Nairobi, Kenya
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed January 16, 2015

Nice leafy grounds in good location. Very helpful staff. Gym with lots of classes and two pools in the grounds. Good breakfast. Worth booking with booking.com for good discounts. Key cards a bit temperamental.

Review collected in partnership with Tsogo Sun Hotels

Was this review helpful? Yes
Michael P, General Manager at Southern Sun Mayfair Nairobi, responded to this review

Dear SL252014 Thank you so much for your recent visit to Southern Sun Mayfair Nairobi and thank you for your valuable feedback regarding your experience with us. We are delighted that you enjoyed your stay and we look forward to welcoming you back to Southern Sun Mayfair Nairobi in the near future. Kind regards, Michael Phillipson General Manager More 

Juba, South Sudan
Contributor
20 reviews 20 reviews
12 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed January 13, 2015

We were in Nairobi for a medical emergency and wanted to move to a hotel which is near to the hospital we were visiting. We tried out 2 hotels and they turned out to be disappointing. Then we booked Mayfair for the remaining of our stay and we loved every bit of it. The hotel is a very big property... More 

Was this review helpful? Yes 1
Michael P, General Manager at Southern Sun Mayfair Nairobi, responded to this review

Dear Chandan_Nayak Thank you so much for your recent visit to Southern Sun Mayfair Nairobi and thank you for your valuable feedback regarding your experience with us. We are delighted that you enjoyed your stay and our personalised service. We look forward to welcoming you back to Southern Sun Mayfair Nairobi in the near future. Kind regards, Michael Phillipson General... More 

Khartoum, Sudan
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 12, 2015

Everything was perfect especially the staff! I was just out of hospital and the room service staff took extra care to serve me some soup and bread, that too free to cost....We wanted a quiet but lighted room and were given multiple rooms to choose from :)... Walking distance from Sarit centre; if you are in mood for a movie... More 

Review collected in partnership with Tsogo Sun Hotels

Was this review helpful? Yes 1
Michael P, General Manager at Southern Sun Mayfair Nairobi, responded to this review

Dear AmbikaMukund Thank you so much for your recent visit to Southern Sun Mayfair Nairobi and thank you for your valuable feedback regarding your experience with us. We are delighted that you enjoyed your stay. Please note that Southern Sun Mayfair Nairobi does not operate the Mayfair Casino in Msapo Close. We look forward to welcoming you back to Southern... More 

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Additional Information about Southern Sun Mayfair Nairobi

Address: Cnr. Parklands Road & Msapo Close, Parklands | PO Box 66807, Nairobi 00800, Kenya
Phone Number:
Location: Kenya > Nairobi
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Southern Sun Mayfair Nairobi 3*
Number of rooms: 171
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Despegar.com, TripOnline SA and Odigeo so you can book your Southern Sun Mayfair Nairobi reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Southern Sun Mayfair Nairobi Hotel Nairobi
Holiday Inn Nairobi
Nairobi Holiday Inn
Hotel Style:
#5 Family Hotel in Nairobi
#10 Business Hotel in Nairobi
#12 Romantic Hotel in Nairobi

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