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All 92 Nairobi hotels

Southern Sun Mayfair Nairobi

4.0 of 5 Hotel   |   Cnr. Parklands Road & Msapo Close, Parklands | PO Box 66807, Nairobi 00800, Kenya
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Ranked #21 of 92 hotels in Nairobi
Certificate of Excellence 2013
A recent review
3 of 5 stars reviewed 2 days ago
West_Mids_Traveller Birmingham, United Kingdom
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312 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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English first
Birmingham, United Kingdom
Senior Contributor
41 reviews 41 reviews
39 hotel reviews
42 helpful votes 42 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

My husband and I stayed here during March 2014, one night at the beginning and one day room at the end of our Kuoni Leopard Safari. We stayed here in 2005, 2007 & 2009 too, again around safaris. In the five years since our last visit the hotel is starting to look its age and I'm sure isn't too far... More

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Paris, France
Reviewer
4 reviews 4 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 days ago NEW

This hotel is a peaceful garden, swimming pool, restaurant and wonderful place to stay in Nairobi. Shopping malls and nightlife possibilities are at hand, service of hotel employee is very appropriate

Review collected in partnership with Tsogo Sun Hotels

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Vlaardingen, Netherlands
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed 3 days ago NEW

After having some good previous expernices we decided to book again. This time it was a disappointment (putting it mildly). It started at our arrival. Our reservation was "lost". So i took a long time to get checked in. The room was clean, but outdated. The bathroom, a whole other story. Tiles broken, the bathroom door was sloppily mended, the... More

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Michael P, General Manager at Southern Sun Mayfair Nairobi, responded to this review

Thank you so much for your recent visit to Southern Sun Mayfair Nairobi and thank you for your valuable feedback regarding your experience with us. Please accept our sincerest apologies for the level of product and service delivery you experienced during your stay. I can assure you that this is certainly not the level of service and product delivery that... More

Senior Contributor
21 reviews 21 reviews
10 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Compared to international standards, the hotels in Nairobi seem expensive for what you actually get in terms of value; the Southern Sun Mayfair is included in that. However, in spite of this I did have a pleasant stay at this hotel. The rooms were a little dated but at least comfortable; breakfast was great and all the staff we're friendly... More

Was this review helpful? Yes 1
pereybere
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Well done guys on providing an excellent service. Transfer service was good...the driver had good tourism knowledge which is always helpful for spare time. Keep up the good work. Enjoyed the GM's 40th birthday party cake too!

Review collected in partnership with Tsogo Sun Hotels

Was this review helpful? Yes 1
Bujumbura, Burundi
Reviewer
5 reviews 5 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I spent 4 days at Southern Sun Mayfair Nairobi. It was amazing to see such happy and caring staff. Only for that I am ready to return to Southern Sun Mayfair. Their breakfast was great. The Spur and its ribbs ... Just wooow. Only regret, the internet which is not for a 4 stars hotel. Need to be fixed as... More

Review collected in partnership with Tsogo Sun Hotels

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Fribourg, Switzerland
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

wonderful tropical garden, colonial style hotel. very charming place. will always return to this friendly place. employees are very, very friendly and helpful. good to relax, good for business, good for a romantic holiday

Review collected in partnership with Tsogo Sun Hotels

Was this review helpful? Yes 1
Brooklyn, New York
Senior Reviewer
7 reviews 7 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed March 12, 2014

A definite 4 star hotel, grounds were extremely well maintained and very picturesque. Pool was more than adequate. Room service was A1 and hotel restaurant satisfactory and reasonable. Staff very friendly and knowledgeable. Rooms were clean. We stayed there twice, once before our safari experience and then after. Both times had no complaints and was happy with the experience

Was this review helpful? Yes 1
Nairobi
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed March 7, 2014

I had a wonderful stay at the honeymoon suite the service was excellent, fast and with a smile, the package for the honeymooners is great. I would highly recommend the hotel to others, kudos and keep up.

Review collected in partnership with Tsogo Sun Hotels

Was this review helpful? Yes 2
Nairobi, Kenya
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed March 6, 2014

Generally staff were courteous and available whenever needed. i like the location as it in a generally peaceful environment and proximity to and from the airport was good without being held too much in the Nairobi Traffic. breakfast was incredible. the wifi might need some upgrading. there was good relaxing space by the two pool sides and good fitness centre.

Review collected in partnership with Tsogo Sun Hotels

Was this review helpful? Yes 2

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Additional Information about Southern Sun Mayfair Nairobi

Also Known As:
Southern Sun Mayfair Nairobi Hotel
Southern Sun Mayfair Nairobi Hotel Nairobi
Holiday Inn Nairobi
Nairobi Holiday Inn
Address: Cnr. Parklands Road & Msapo Close, Parklands | PO Box 66807, Nairobi 00800, Kenya
Phone Number:
Location: Kenya > Nairobi
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#13 Luxury Hotel in Nairobi
#14 Family Hotel in Nairobi
#18 Business Hotel in Nairobi
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Southern Sun Mayfair Nairobi 4*
Official Description (provided by the hotel):
SOUTHERN SUN MAYFAIR IS ONE OF NAIROBI'S BEST KNOWN LANDMARKS THAT FIRST ENJOYED ITS HEYDAY IN 1940'S COLONIAL KENYA. IT HAS BEEN EXTENSIVELY REFURBISHED TO PROVIDE MODERN FACILITIES, YET RETAINS THE UNDERSTATED CHARM AND ELEGANCE OF YESTERYEAR. THE HOTEL IS SITUATED CLOSE TO THE CITY CENTRE AND ONLY 20KM FROM JOMO KENYATTA INTERNATIONAL AIRPORT. WE WELCOME GUESTS TO EXPERIENCE THE TRADITIONAL WARMTH AND HOSPITALITY FOR WHICH BOTH KENYA AND SOUTHERN SUN ARE RENOWNED. ... more   less 
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