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Southern Sun Mayfair Nairobi

#16 of 129 Hotels in Nairobi
Certificate of Excellence
Hotel website
Cnr. Parklands Road & Msapo Close, Parklands | PO Box 66807, Nairobi 00800, Kenya
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Southern Sun Mayfair Nairobi
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At a glance

82%
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KEY AMENITIES
Pool
Room Service
Restaurant
Fitness Center with Gym / Workout Room
Free Parking
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Southern Sun Mayfair Nairobi
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    516 Reviews from our TripAdvisor Community

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    Rating summary
    • Location
      4 of 5 stars
    • Sleep Quality
      4 of 5 stars
    • Rooms
      4 of 5 stars
    • Service
      4.5 of 5 stars
    • Value
      3.5 of 5 stars
    • Cleanliness
      4.5 of 5 stars
    Traveler tips help you choose the right room.   Room tips (105)
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    Sandton
    1 review
    1 of 5 stars Reviewed yesterday NEW

    for the price location and cleanness its definitely over priced. poor value for the money . i have checked in and once i went to the room it smelled a combination of cigarettes and mold in the air so I contacted the front desk to move me to another room. Few minutes later they sent the bellman to escort me... More 

    Review collected in partnership with Tsogo Sun Hotels

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    Nanyuki
    2 reviews
    common_n_hotel_reviews_1bd8 1 helpful vote
    5 of 5 stars Reviewed 3 days ago NEW

    I stayed at this hotel on 30th July for one night. The staff at the Front Office are very welcoming and friendly. I met the S&M Manager, Sally and the Front Office Manager, Katam during breakfast, when I mentioned I had a meeting at 2.30pm, they extended a late check out for me until 1pm! What made me "tear" was... More 

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    Zagreb, Croatia
    1 review
    5 of 5 stars Reviewed 6 days ago NEW

    Highly proffesional staff, very clean room, excellent food and great service. Very warm welcome, care during the stay and easy check out. Environment is magnificant, specially the restaurant. Thank you!

    Review collected in partnership with Tsogo Sun Hotels

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    Ottawa, Canada
    Level Contributor
    62 reviews
    10 hotel reviews
    common_n_hotel_reviews_1bd8 23 helpful votes
    5 of 5 stars Reviewed 6 days ago NEW

    I have stayed here 5 or 6 times and the hotel remains a favourite - particularly because of the charming reliable friendly and long serving staff whose welcome is as warm as the Nairobi climate. The buildings are only two stories and the gardens and two pools and fishponds make for a great and restful environment and a haven of... More 

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    Germany
    Level Contributor
    11 reviews
    7 hotel reviews
    common_n_hotel_reviews_1bd8 6 helpful votes
    4 of 5 stars Reviewed 1 week ago

    Not your usual skyscraper city hotel, but two story buildings in a pretty garden environment, walking distance to one of the nightlife hubs of Nairobi. The hotel is not new, probably 20+ years old, but very well maintained. If you're into comfortable showers, contemporary design and other modern amenities it might not be your place. I usually stay in more... More 

    Review collected in partnership with Tsogo Sun Hotels

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    Nairobi, Kenya
    1 review
    5 of 5 stars Reviewed 1 week ago

    Southern Sun - Mayfair Nairobi was a fantastic hotel to stay. Great service/ hospitality, affordable, safe and conveniently located. The hotel is located about 15 minutes from Nairobi downtown. It was safe and well maintained location.

    Review collected in partnership with Tsogo Sun Hotels

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    Cleveland, Tennessee
    1 review
    5 of 5 stars Reviewed 1 week ago

    I stayed at the Southern Sun Mayfair Nairobi for 3 days/nights at the start of a photo safari tour and for one day at the conclusion of the tour. The strength of this hotel is the staff who were always courteous and went out of their way to be helpful. The hotel is truly an oasis in the heart of... More 

    Review collected in partnership with Tsogo Sun Hotels

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    New York City, New York
    1 review
    5 of 5 stars Reviewed 1 week ago

    Excellent service. Staff were always welcoming and helpful. The grounds are well maintained. Good wifi - critical to my selection of places to stay. Overall, good value. I would come back the Mayfair again.

    Review collected in partnership with Tsogo Sun Hotels

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    London, United Kingdom
    Level Contributor
    2 reviews
    5 of 5 stars Reviewed 1 week ago

    I was at first struck by the efficiency and warmth of the staff. Having flown for 10 hours, it was refreshing in the true sense of the word to be greeted by smiling staff who usher you into reception, and, while you wait to check in, to receive a glass of fresh fruit juice and a warm eucalyptus face towel... More 

    Was this review helpful? Yes
    2 reviews
    common_n_hotel_reviews_1bd8 1 helpful vote
    5 of 5 stars Reviewed 1 week ago

    Once again, this hotel must have the best service in Africa. Keep it up. All the staff go out of their way to ensure you are satisfied. I spend at least 3 nights a week in hotels in Africa and their are not many that come up to the service levels of this hotel.

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