We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Southern Sun Mayfair Nairobi

#16 of 130 Hotels in Nairobi
Certificate of Excellence
Hotel website
Cnr. Parklands Road & Msapo Close, Parklands | PO Box 66807, Nairobi 00800, Kenya
Book on
TripAdvisor
Trusted partner. We work with Cancelon to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
1 room 1 guest
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 2 more sites!
Professional photos
Southern Sun Mayfair Nairobi
View Map
Add Photo Write a Review

528 Reviews from our TripAdvisor Community

Your overall rating of this property
Roll over, then click to rate
  Click to rate
Traveler rating
    179
    255
    63
    26
    5
See reviews for
80
115
42
249
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (107)
Date | Rating
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Turkish first
  • Any
English first
  • All months
    (528)
  • Mar-May only
    (107)
  • Jun-Aug only
    (154)
  • Sep-Nov only
    (159)
  • Dec-Feb only
    (108)
All months
Buenos Aires, Argentina
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

I stayed here for about 12 hrs, having just come in to nairobi in the evening, and leaving for a safari at 7am the next day. I ordered room service and it was great and fast! wifi only in reception or by the pool. The bathroom was not super clean... I asked in reception to have someone go to a... More 

Review collected in partnership with Tsogo Sun Hotels

Was this review helpful? Yes
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

The staff is very well trained and courteous. The ambience is very natural and good. The location of the property is good. I felt very safe and secured as security is very well placed and they are professional. Over all my stay was very comfortable and enjoyable.

Review collected in partnership with Tsogo Sun Hotels

Was this review helpful? Yes
Centurion, South Africa
1 review
5 of 5 stars Reviewed 1 week ago

The staff and service at Southern Sun Mayfair has made my stay a most memorable one!! Service, food, everything was great!! Asante sana!! The grounds are well kept and goes well with the staff smiles!

Review collected in partnership with Tsogo Sun Hotels

Was this review helpful? Yes
Cape Town Central, South Africa
1 review
5 of 5 stars Reviewed 1 week ago

I absolutely loved my stay here! Great service, lovely food and wonderful people. No aircon in the standard room, so might be hot in summer months. But for the time of year I was there - PERFECT! Slept with earplugs to drown out the frog choir, but it is a nice atmosphere and not really disturbing unless you are a... More 

Review collected in partnership with Tsogo Sun Hotels

Was this review helpful? Yes
Nairobi, Kenya
1 review
5 of 5 stars Reviewed 1 week ago

A beautiful, warm and serene place to be. Its proximity to various Westlands malls is a plus as one can easily walk as they experience the cultural diversity in Nairobi. Very happy, helpful and courteous staff. The food variety is awesome and the rooms are spacious and lovely.

Review collected in partnership with Tsogo Sun Hotels

Was this review helpful? Yes
Michael P, Manager at Southern Sun Mayfair Nairobi, responded to this review

Dear Mary K Thank you so much for your recent visit to Southern Sun Mayfair Nairobi and thank you for your valuable feedback regarding your experience with us. We are delighted that you enjoyed your stay and we look forward to welcoming you back to Southern Sun Mayfair Nairobi in the near future. Kind regards, Michael Phillipson General Manager More 

1 review
5 of 5 stars Reviewed 2 weeks ago

Talk about customer relationship...I arrive back at the hotel on my birthday to find this organised by the hotel staff...! Hands down one of the most comfortable & nicest hotels I've stayed at in Africa. Great setting & locaion, great service & excellent staff...thank you Southern Sun Mayfair.

Was this review helpful? Yes
Michael P, General Manager at Southern Sun Mayfair Nairobi, responded to this review

Dear Joey D Thank you so much for your recent visit to Southern Sun Mayfair Nairobi and thank you for your valuable feedback regarding your experience with us . We are delighted that you enjoyed your stay and we look forward to welcoming you back to Southern Sun Mayfair Nairobi in the near future. Kind regards, Michael Phillipson General Manager More 

Preston, United Kingdom
Level Contributor
173 reviews
56 hotel reviews
common_n_hotel_reviews_1bd8 91 helpful votes
4 of 5 stars Reviewed 3 weeks ago

staying here for the first time for a week with business, as i sit here listening to somehting chirping away at 8.30pm. after a great meal in an attached restaurant and then a drink in one of the bars, all seems, well good. Sadly the exec rooms and the gardens are having some work done so the pool and that... More 

Was this review helpful? Yes
Michael P, General Manager at Southern Sun Mayfair Nairobi, responded to this review

Dear Ravingeddie Thank you so much for your recent visit to Southern Sun Mayfair Nairobi and thank you for your valuable feedback regarding your experience with us . We are delighted that you enjoyed your stay and we look forward to welcoming you back to Southern Sun Mayfair Nairobi in the near future. Kind regards, Michael Phillipson General Manager More 

Colombo, Sri Lanka
Level Contributor
47 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
5 of 5 stars Reviewed 3 weeks ago

My family and I spent one night in this charming hotel, beautifully located on a quiet leafy street yet in the heart of Nairobi.....we spent a night here n were pleasantly surprised at the level of service n efficiency....the breakfast buffet was superb n staff ever so attentive...we wd definately stay here again when we return to Nairobi...

Was this review helpful? Yes 1
Michael P, General Manager at Southern Sun Mayfair Nairobi, responded to this review

Dear Naserah Thank you so much for your recent visit to Southern Sun Mayfair Nairobi and thank you for your valuable feedback regarding your experience with us. We are delighted that you enjoyed your stay and we look forward to welcoming you back to Southern Sun Mayfair Nairobi in the near future. Kind regards, Michael Phillipson General Manager More 

Hamburg, Germany
Level Contributor
36 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Nice staff, location and food, good veggie choices ( no Soya milk - please add ) Good curries each night Breakfast lunch and dinner - no complaints about food ambience by pool Bedroom was fine, nice desk and light, good bed , open to patio Bathroom needs better decor as its institutional bright white light bare room Wi Fi excellent... More 

Was this review helpful? Yes
Michael P, General Manager at Southern Sun Mayfair Nairobi, responded to this review

Dear Nigel G Thank you so much for your recent visit to Southern Sun Mayfair Nairobi and thank you for your valuable feedback regarding your experience with us. We are delighted that you enjoyed your stay overall. Your comments have been constructively communicated to the Team for consideration and we look forward to welcoming you back to Southern Sun Mayfair... More 

mombasa
Level Contributor
33 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I normally stay at this hotel whenever I visit Nairobi. As usual everything was great but this time they also had a great surprise for me. It was my birthday and a whole team came to sing for me as I was having dinner after a hard day’s work and presented a beautiful black forest cake that I happily shared... More 

Was this review helpful? Yes
Michael P, General Manager at Southern Sun Mayfair Nairobi, responded to this review

Dear Mombasahotelier Thank you so much for your recent visit to Southern Sun Mayfair Nairobi and thank you for your valuable feedback regarding your experience with us. We are delighted that you enjoyed your stay and we look forward to welcoming you back to Southern Sun Mayfair Nairobi in the near future. Kind regards, Michael Phillipson General Manager More 

Questions? Get answers from hotel staff and past guests. Ask a question

151 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (138)
Viewed
Family/play areas (2)
Viewed
Hotel & grounds (33)
Viewed
View from room (11)
Viewed
Room/suite (15)
Viewed
Business center/function rooms (2)
Viewed
Dining (17)
Viewed
Pool/beach area (15)
Viewed
Bathroom (2)
Viewed
Other (41)

Management photos: Courtesy of the property manager

Viewed
All management photos (13)
Viewed
View from room (3)
Viewed
Pool/beach area (2)
Viewed
Business center/function rooms (2)
Viewed
Hotel & grounds (2)
Viewed
Dining (2)
Viewed
Room/suite (1)
Viewed
Other (1)
Check In Check Out
Prices are for 1 room, 2 adults
Show Prices
Hotels you might also like...
Travelers also viewed these Nairobi hotels
0.4 mi away
Sankara Nairobi
Sankara Nairobi
#14 of 130 in Nairobi
4.5 of 5 stars 533 reviews
1.7 mi away
Nairobi Serena Hotel
Nairobi Serena Hotel
#7 of 130 in Nairobi
4.5 of 5 stars 613 reviews
1.2 mi away
Fairmont The Norfolk
Fairmont The Norfolk
#13 of 130 in Nairobi
4.0 of 5 stars 624 reviews
Show Prices
Show Prices
Show Prices
8.8 mi away
House of Waine
House of Waine
#1 of 130 in Nairobi
4.5 of 5 stars 179 reviews
0.6 mi away
Villa Rosa Kempinski Nairobi
1.6 mi away
Meridian Hotel
Meridian Hotel
#17 of 130 in Nairobi
4.5 of 5 stars 63 reviews
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check In Check Out Check Out
Prices are for 1 room, 2 adults
Price Your Stay