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All 106 Nairobi hotels

Southern Sun Mayfair Nairobi

3.0 of 5 Hotel   |   Cnr. Parklands Road & Msapo Close, Parklands | PO Box 66807, Nairobi 00800, Kenya
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Southern Sun Mayfair Nairobi
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Ranked #17 of 106 Hotels in Nairobi
A recent review
4 of 5 stars reviewed 3 days ago
A5860IVdanielk Johannesburg, South Africa
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407 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Johannesburg, South Africa
1 review
4 of 5 stars Reviewed 3 days ago NEW

I arrived very late in the night and was very impressed by the reception staff alertness. Although I had busy schedules during the day, it was always a great pleasure to come back to my room and take a good rest in readiness for the following day. The location is close to my place of work and therefore suited me... More

Review collected in partnership with Tsogo Sun Hotels

Was this review helpful? Yes
Michael P, General Manager at Southern Sun Mayfair Nairobi, responded to this review

Dear A58601Vdanielk Thank you so much for your recent visit to Southern Sun Mayfair Nairobi and thank you for your valuable feedback regarding your experience with us. We are delighted that you enjoyed your stay and we look forward to welcoming you back to Southern Sun Mayfair Nairobi in the near future. Kind regards, Michael Phillipson General Manager More

Atlanta, Georgia
Top Contributor
166 reviews 166 reviews
50 hotel reviews
154 helpful votes 154 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Stayed here two nights, but ate only once (breakfast by the pool - a lovely experience). Rooms are comfortable and decorated nicely; everything clean and well-maintained. Only two comments: front desk staff seemed slow and hesitant, and most importantly, it took us more than TWO HOURS to drive from the hotel to the airport (leaving at 7 pm and arriving... More

Was this review helpful? Yes
Michael P, General Manager at Southern Sun Mayfair Nairobi, responded to this review

Dear Helen 711 Thank you so much for your recent visit to Southern Sun Mayfair Nairobi and thank you for your valuable feedback regarding your experience with us. We are delighted that you enjoyed your stay overall. Your comments have been constructively communicated to our Front Desk Team to assist us in improving our service delivery standards. We look forward... More

Deventer, The Netherlands
1 review
4 of 5 stars Reviewed 6 days ago NEW via mobile

Secure hotel with very friendly staff. Well located in the city center and beautiful garden surround the hotel. Offers excellent breakfast. The gym and rooms are quite small. Have stayed 6 times in the last 2 years and the experience has always been pleasant.

Was this review helpful? Yes
Michael P, General Manager at Southern Sun Mayfair Nairobi, responded to this review

Dear Thomas K Thank you so much for your recent visit to Southern Sun Mayfair Nairobi and thank you for your valuable feedback regarding your experience with us. We are delighted that you enjoyed your stay and we look forward to welcoming you back to Southern Sun Mayfair Nairobi in the near future. Kind regards, Michael Phillipson General Manager More

Mombasa, Coast, Kenya
Top Contributor
53 reviews 53 reviews
30 hotel reviews
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed 1 week ago

Stayed at the hotel for a night after a business meeting.The hotel has beautiful gardens,at a nice location,not far off from the CBD.What stands out is value for money compared to the other hotels in Nairobi.Security was adequate,staff courteous,rooms clean and spacious.Breakfast had a wide variety and one is spoilt for choice.I had to skip lunch as the breakfast was... More

Was this review helpful? Yes
Michael P, General Manager at Southern Sun Mayfair Nairobi, responded to this review

Dear Munir T Thank you so much for your recent visit to Southern Sun Mayfair Nairobi and thank you for your valuable feedback regarding your experience with us. We are delighted that you enjoyed your stay overall. Your comments have been constructively communicated to OUR it Department for consideration and we look forward to welcoming you back to Southern Sun... More

Mombasa, Kenya
1 review
4 of 5 stars Reviewed 1 week ago

Service was good though more attention to be paid by the waiters in the morning during breakfast when it's a bit busy. One had to remind or have to inform the waiters to order for coffee/tea. Amenities were excellent and the room was comfortable. I loved the food...it was Excellent! Good Quality (fresh), Tasty and had a good variety. Keep... More

Review collected in partnership with Tsogo Sun Hotels

Was this review helpful? Yes
Michael P, General Manager at Southern Sun Mayfair Nairobi, responded to this review

Dear Salomengeene Thank you so much for your recent visit to Southern Sun Mayfair Nairobi and thank you for your valuable feedback regarding your experience with us. We are delighted that you enjoyed your stay and we look forward to welcoming you back to Southern Sun Mayfair Nairobi in the near future. Kind regards, Michael Phillipson General Manager More

Reviewer
5 reviews 5 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I stayed at this hotel for one week while I was in Nairobi, one think so striking when you get at the reception is the humble and charming receptionists and the quick room services. The room clean and spacious. Food 🍲 choice is conveniently available at your disposal. Great taste juices, fruits and Salad I would recommend this hotel

Was this review helpful? Yes
Michael P, General Manager at Southern Sun Mayfair Nairobi, responded to this review

Dear Mdili K Thank you so much for your recent visit to Southern Sun Mayfair Nairobi and thank you for your valuable feedback regarding your experience with us. We are delighted that you enjoyed your stay and we look forward to welcoming you back to Southern Sun Mayfair Nairobi in the near future. Kind regards, Michael Phillipson General Manager More

Addis Ababa, Ethiopia
1 review
4 of 5 stars Reviewed 2 weeks ago

Room service, Conference and Lunch. The rooms are of up to my expectation and of a high quality. The support of the workers from the manager to room cleaner all were supportive. Hope your service will strengthening more.

Review collected in partnership with Tsogo Sun Hotels

Was this review helpful? Yes
Michael P, General Manager at Southern Sun Mayfair Nairobi, responded to this review

Dear Deaslegnw Thank you so much for your recent visit to Southern Sun Mayfair Nairobi and thank you for your valuable feedback regarding your experience with us. We are delighted that you enjoyed your stay and we look forward to welcoming you back to Southern Sun Mayfair Nairobi in the near future. Kind regards, Michael Phillipson General Manager More

Perth, Australia
Contributor
13 reviews 13 reviews
4 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We spent several visits at the Mayfair with our three generation family back-ending two safaris. From the moment we arrived we were welcomed by the friendly staff and resident cats. The property is large with two pools, good security, two reasonable restaurants, with the poolside restaurant making splendid breakfasts including made to order omelettes and pancakes for the grandchildren. The... More

Was this review helpful? Yes
Michael P, General Manager at Southern Sun Mayfair Nairobi, responded to this review

Dear Harvey327 Thank you so much for your recent visit to Southern Sun Mayfair Nairobi and thank you for your valuable feedback regarding your experience with us. We are delighted that you enjoyed your stay and we look forward to welcoming you back to Southern Sun Mayfair Nairobi in the near future. Kind regards, Michael Phillipson General Manager More

Yeppoon, Australia
Top Contributor
57 reviews 57 reviews
19 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Stayed here 2 nights and enjoyed the spaciousness of the hotel - large rooms, manicured gardens, swimming pool - everything well laid out. The breakfasts had a wide selection and were some of the best I've eaten. The beds and pillows were very comfortable but one gripe was our room faced the noisy street and the traffic started early. We... More

Was this review helpful? Yes
Michael P, General Manager at Southern Sun Mayfair Nairobi, responded to this review

Dear Deb_C360 Thank you so much for your recent visit to Southern Sun Mayfair Nairobi and thank you for your valuable feedback regarding your experience with us. We are delighted that you enjoyed your stay overall and we look forward to welcoming you back to Southern Sun Mayfair Nairobi in the near future. Kind regards, Michael Phillipson General Manager More

Geneva, Switzerland
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We stayed here for one night on either end of a Kenyan safari and it was the perfect way to start the trip and end it. The hotel is an oasis in the massive city of Nairobi. It has a beautiful enclosed garden and courtyard with a pool open air restaurant. The staff and rooms are wonderful. Exceeded all our... More

Review collected in partnership with Tsogo Sun Hotels

Was this review helpful? Yes
Michael P, General Manager at Southern Sun Mayfair Nairobi, responded to this review

Dear Julie S Thank you so much for your recent visit to Southern Sun Mayfair Nairobi and thank you for your valuable feedback regarding your experience with us. We are delighted that you enjoyed your stay overall. Your comments have been constructively communicated to the relevant department for consideration and we look forward to welcoming you back to Southern Sun... More

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Additional Information about Southern Sun Mayfair Nairobi

Address: Cnr. Parklands Road & Msapo Close, Parklands | PO Box 66807, Nairobi 00800, Kenya
Phone Number:
Location: Kenya > Nairobi
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Southern Sun Mayfair Nairobi 3*
Number of rooms: 171
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Also Known As:
Southern Sun Mayfair Nairobi Hotel Nairobi
Holiday Inn Nairobi
Nairobi Holiday Inn

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