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Eden Gardens

3.0 of 5 26 Convent Drive, Nairobi 00603, Kenya
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46 reviews from our community

Traveler rating
    17
    16
    3
    6
    4
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3
16
5
12
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Fairbanks, Alaska
Senior Contributor
27 reviews 27 reviews
25 hotel reviews
27 helpful votes 27 helpful votes
2 of 5 stars Reviewed December 13, 2012

This a tough review to write. Tough because all the positive things said about Eden Gardens in other reviews posted here are absolutely true. Especially the wonderful staff. But, and it's a huge but, Eden Gardens is a death trap. The facility has every window covered by steel bars. The two doors to the outside have steel gates. In the... More 

Was this review helpful? Yes 5
Phnom Penh, Cambodia
Contributor
17 reviews 17 reviews
8 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed November 25, 2012

Communications were excellent - Endre is fast at responding to inquiries. The staff is great and very helpful. My room (shared bathroom) was small, but fine. It was very quiet and after months of living near Mombasa, it is nice to be able to sleep under the covers (and without a fan). The bathroom was a bit dated, as another... More 

Was this review helpful? Yes 2
Reviewer
3 reviews 3 reviews
3 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed November 15, 2012

This is a great low-medium priced option in Nairobi, especially if you have a car. It is located on a beautiful street with easy access to Nakumatt Junction Mall and Valley Arcade. It is the best place we have stayed in Nairobi at this price. The rooms are very spacious and the linens extremely comfortable. The internet is fast. The... More 

Was this review helpful? Yes 2
Dubai, United Arab Emirates
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed November 13, 2012

I have stayed at five different hotels in Nairobi. Eden Gardens ranks at the number two spot of them all (overall). If I factor in price, Eden Gardens ranks number one. Eden Gardens is currently undergoing renovations and that is the only improvement necessary. I would love to see it in a year's time. The staff are AWESOME. They are... More 

Was this review helpful? Yes 1
Portland, Oregon
Contributor
18 reviews 18 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed October 16, 2012

I had an amazing time there! the staff were really kind and easygoing. They would provide you with all you need. If you feel like cooking there, make sure you take the ingredients you need since they only have stuff for breakfast that is actually pretty decent! It was great to be there!

Was this review helpful? Yes 2
Entebbe, Uganda
Senior Contributor
21 reviews 21 reviews
14 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed October 16, 2012

I was looking for a hotel to stay in Nairobi when I stumbled upon Eden Garden Hotel's website. The website has a live chat and I was able to chat with an operator. He was very friendly and helped me arrange transfers from the airport once I got to Nairobi. The cab service was excellent; the driver (Samuel) was very... More 

Was this review helpful? Yes 1
Paris, Ile-de-France, France
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed October 15, 2012

Ours was a last-minute reservation and Endre was quick to respond. Our room was large and comfortable, and the staff was very helpful, helping us negotiate rates with local taxis/drivers. Breakfast was hot, filling and made to order. The weather was a bit cool for a dip in the pool, but we enjoyed reading outside in the garden. Overall, based... More 

Was this review helpful? Yes 1
Melbourne, Florida
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 8, 2012

We only stayed 1 day but the facilities were excellent. Clean and well cared for. The staff was amazing! Super friendly. We loved it! Highly recommended to anyone traveling in Kenya. We came in mid-morning and were served a very tasty breakfast and then rested awhile before drifting off to sleep for a few hours. We had traveled on a... More 

Was this review helpful? Yes 1
Nairobi, Kenya
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed September 6, 2012

Had a fantastic experience at Eden Gardens. The staff was kind and attentive, the place is beautiful, the room was comfortable, and the wifi was literally the best of any I'd found in all of Kenya (probably helped that my room was right by the router :)). I was streaming TV shows like whoa, something I had missed being able... More 

Was this review helpful? Yes 1
Boston
Contributor
12 reviews 12 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed August 28, 2012

I do not think that my experience could be any further from any of the other reviewers. First, there was a misunderstanding with our reservation, so we showed up only to be told that there was no availability. They recommended another hotel nearby that the front desk person had never stepped foot in, which was also more expensive. When we... More 

Was this review helpful? Yes 2
EdenGardensNBO, Owner at Eden Gardens, responded to this review

Dear FRF 40, Thank you for taking your time to write your lengthy review. We appreciate all feedback, both good and bad so that we can continously develop a better product for our guests. First of all, I am sorry that you did not enjoy your stay at Eden Gardens. I wished you would have pointed out some of your... More 

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Additional Information about Eden Gardens

Address: 26 Convent Drive, Nairobi 00603, Kenya
Location: Kenya > Nairobi
Price Range (Based on Average Rates): $
Hotel Class:3 star — Eden Gardens 3*
Number of rooms: 6
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