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All 96 Nairobi hotels

PrideInn Hotel Westlands

Westlands Road | PO Box 66969, Nairobi, Kenya
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PrideInn Hotel Westlands
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69%
Ranked #43 of 96 hotels in Nairobi
A recent review
5 of 5 stars Reviewed September 3, 2013
George M Nairobi, Kenya
  • Reviews (56)
  • Photos (38)
  • Amenities
  • Room tips (11)
  • Location
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56 people have reviewed this hotel

Traveler rating
    28
    11
    6
    6
    5
See reviews for
4
6
4
37
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (11)
Date | Rating
  • English first
  • French first
  • Any
English first
There are newer reviews for PrideInn Hotel Westlands
See the most recent reviews
Nairobi, Kenya
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed September 3, 2013

We had a very warm reception from the staff members, Well organized conference room with sufficient facilities and lastly clean and safe environment. KEEP IT UP! George Millah NAIROBI COUNTY GOVERNORS PRESS UNIT

Was this review helpful? Yes 1
Nairobi, Nairobi, Kenya
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed September 2, 2013

I looked several places to hold my son's wedding and settled for Pride Inn Centre. I am very glad I did! With the help of Muntazil, Banqueting Manager and Peter, IT Manager, I managed to hold one of the most talked about weddings this year. Every thing went on as planned and on time. Amazingly friendly and accommodating waiters. The... More

Was this review helpful? Yes 3
Centurion, South Africa
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 28, 2013

Frist time staying at the Pride Inn Hotel in Westlands, Nairobi. From this experience I can say that all I received was amazing friendliness and Excellent service! I would highly recommend this Hotel for any trip to Nairobi! Rooms, Restaurant, Food... what more can I say than excellent! With a special thanks to Nelson who always made sure that everything... More

Was this review helpful? Yes 1
Nairobi, Kenya
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 16, 2013

As we arrived at around 8am we were received well and we found a very conducive environment for conferences. No noise. There was order in the banquets operations and the meals were delicious and we say thanks. work well done.

Was this review helpful? Yes 1
Nairobi, Kenya
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 15, 2013

Thanks Winston and team! You did a very good job... The food was great. The set up was unbelievable and the service was perfect. A big thank you for the good job you are doing. We shall always come back.

Was this review helpful? Yes 1
Nairobi, Kenya
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed August 15, 2013

Directions; Proper Clearly directions to be mounted on the major roads. Security checks a bit unfriendly for VIPS Food is good. Hygiene, Lighting, staff and general service is good. Drinks were excellent and variety very good.

Was this review helpful? Yes 2
Nairobi, Nairobi, Kenya
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 13, 2013

We had an awesome experience at Pride Inn Hotel, Westlands on 8th August during a friend's bachelor party. First of all we were greeted so warmly when we entered. They had organized a separate room for us and the atmosphere was exemplary. The food was one of a kind, starting the starters(mouth watering chicken wings and lollipop sticks) food was... More

Was this review helpful? Yes 1
PRIDEINN_12, Manager at PrideInn Hotel Westlands, responded to this review

Thanks a lot Mr. Wamalwa. We do appreciate your review. We are glad you found our services pleasant. Lawrence Kinyua, Group Training & Development Manager. More

upstate NY
Contributor
12 reviews 12 reviews
8 hotel reviews
13 helpful votes 13 helpful votes
2 of 5 stars Reviewed August 12, 2013

First, be aware that this is a Muslim run hotel, so no alcohol beverages are served. It is very dishonest of them not to mention this on the website. They will go get you beer etc but you can only drink it in your room. There is a fridge in the room but it goes off when you remove your... More

Was this review helpful? Yes 1
PRIDEINN_12, Manager at PrideInn Hotel Westlands, responded to this review

We do appreciate your review. It is true our facility has limitation on alcohol consumption, but not necessary because it is a Muslim owned facility. It is a business concept that is meant to appreciate and accommodate even those that do not take alcohol. We acknowledge your concern about the fridge in the room with reference to door card control.... More

Nairobi, Kenya
Senior Contributor
24 reviews 24 reviews
3 hotel reviews
10 helpful votes 10 helpful votes
1 of 5 stars Reviewed July 3, 2013

I have not stayed here but have had a meal. Based on this experience, I do not see myself staying here even if it was for free. We went for dinner with the family and chose Pride Inn hotels as our spot for the night. Worst mistake one can make. To start off, on positives, their fresh juices are good.... More

Was this review helpful? Yes 1
Larrykinn2002, Manager at PrideInn Hotel Westlands, responded to this review

Dear Mr. Aryan, Thank you so much for your review and letting us know about your dissatisfaction partly with our meals served. We sincerely apologize for the unpleasant experience. Prideinn is rated highly in our Restaurant Service Delivery with A Multi-cuisine menu. However, we do acknowledge your opinion and as a matter of fact, we are reviewing our Kitchen Operations... More

Hannover, Germany
Contributor
16 reviews 16 reviews
15 hotel reviews
11 helpful votes 11 helpful votes
1 of 5 stars Reviewed June 22, 2013

I have stayed three nights in this hotel and was happy when i could check out. Lets starts with the positives: - Location - free WIFI Now the negatives: - No reservation upon arrival despite having a reservation confirmation - Key card machine broken, always needed someone to escort you to the room, which caused a lot of waiting and... More

Was this review helpful? Yes 1
PRIDEINN_12, Manager at PrideInn Hotel Westlands, responded to this review

Dear Mr. Sven A. Thank you for taking time to review our facility and services. We are glad you found our location ideal and the FREE WIFI effective. We acknowledge the challenges you encountered with our reservation and the room Automated Key card. We sincerely apologize for all the inconvenience. We also would like to assure you that, it was... More

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Additional Information about PrideInn Hotel Westlands

Address: Westlands Road | PO Box 66969, Nairobi, Kenya
Phone Number:
Location: Kenya > Nairobi
Price Range (Based on Average Rates): $$
Reservation Options:
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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service
Official Description (provided by the hotel)
The Luxurious 3 star PRIDEINN HOTELS & Conferencing is a perfect answer for those who want a clean comfortable and quite stay within the heart of westlands Nairobi. PRIDEINN has all the features of a modern city hotel with its unique location you are guaranteed to achieve maximum comfort. ... more   less 
Number of rooms
28

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