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PrideInn Hotel Westlands

Westlands Road | PO Box 66969, Nairobi, Kenya
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PrideInn Hotel Westlands
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94 Reviews from our TripAdvisor Community

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Traveler rating
    53
    13
    13
    9
    6
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64
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (18)
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  • French first
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English first
  • All months
    (94)
  • Mar-May only
    (8)
  • Jun-Aug only
    (38)
  • Sep-Nov only
    (36)
  • Dec-Feb only
    (12)
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There are newer reviews for PrideInn Hotel Westlands
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Nyul, Hungary
2 reviews
5 of 5 stars Reviewed March 16, 2015

I was here facilitating a workshop for a week and my experience was exceptional. I recognize the maximum cooperation from the management and staff. Everything was on time and the conference rooms were world class. I can't say more on meals and organization of the banqueting team. However the participant could not fit in this unit all, they housed them... More 

Was this review helpful? Yes
PRIDEINN_12, Manager at PrideInn Hotel Westlands, responded to this review

We do appreciate your excellent review. This has encouraged the team and we promise to keep doing our best to ensure value and remarkable experience to all our clients. Lawrence Kinyua More 

Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed March 5, 2015

In for a meeting with some of our colleagues and their service was poor scatting from one of their hotel to the other through jams also going food was served in the other hotel while sleeping in the other after tiring one just need rest not travelling from places

Was this review helpful? Yes 1
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed February 20, 2015

My stay at the PrideInn was convenient and secure. The staff are accommodating and friendly. I had several dinners at the restaurant hotel which were fine and breakfast buffet offers a wide choice. The room was spacious and clean; the bathroom especially could use refurbishing, but everything was functioning. A safe is at your disposal as well as a tea... More 

Was this review helpful? Yes 3
Milano
Level Contributor
84 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
3 of 5 stars Reviewed February 5, 2015

PrideInn is a basic, convenient business hotel in a good location in Westland. Nothing fancy, no frills, but rooms are clean, spacious, aircon works and WiFi is strong, free and reasonably fast. Rooms are very reasonably priced. Furniture would require a complete refreshment/refurbishment, and restaurant is just average, but staff is kind and helpful. And the hotel is 5 minutes... More 

Was this review helpful? Yes 3
Meru Town, Kenya
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed January 30, 2015

We were impressed by the reception we received after even explaining to the management about our predicament. My phone and wallet had been stolen from a Mombasa club and by the time I was getting to Nairobi, the Hotel I had stayed in in Mombasa called my wife to inform us her handbag that had been found in the room... More 

Was this review helpful? Yes 1
PRIDEINN_12, Manager at PrideInn Hotel Westlands, responded to this review

Thank you for your time and a beautiful review. We promise to keep our standards up and ensuring the offer the best to our clients. However, we hope to host you again soon. Lawrence Kinyua More 

Zurich, Switzerland
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed January 8, 2015

The bed was ok but the story stops right there! The bathrooms are a disaster! Who the hell designed those sinks? I am 5 feet 8 but i had problems brushing my teeth since the sinks were built for giants! Moved to Clarence house the following day. The difference is frightening! Please visit Clarence on how a hotel room should... More 

Was this review helpful? Yes 1
London, United Kingdom
Level Contributor
22 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed December 21, 2014

Good points to note are friendly if somewhat amateurish staff and Westlands location. Bed was comfortable. But the hotel is poorly maintained with no attention to detail. The mixer tap in the bathroom was effectively broken, for example. The curtains did not pull properly and the cheaply made cupboards and drawers did not fit properly in their frames. Most of... More 

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Roanoke, Virginia
Level Contributor
34 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
3 of 5 stars Reviewed December 18, 2014

I stayed for several nights in early December, and I am really conflicted on how to review this PrideInn facility. The young staff is cordial and eager to please, but has some difficulty communicating with American guests. Most of the time that is OK. It sometimes produces interesting results in the dining room. I had been in my room for... More 

Was this review helpful? Yes 1
Arusha, Tanzania
Level Contributor
34 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
2 of 5 stars Reviewed December 1, 2014

I spent six nights here - hotel selected by my employer due to its proximity to our Nairobi office, and lower price relative to many others in the area. Breakfast aside, the food is terrible (and terribly over-priced). Wi-Fi internet was available only from the reception one night.... But worst of all are the nimble-fingered hotel room cleaners. First morning,... More 

Was this review helpful? Yes 2
1 review
4 of 5 stars Reviewed November 14, 2014

I stayed at this hotel for two nights for work and it was a very positive experience, good location lovely friendly staff, nice and clean. We also used the conference facilities for 4 days - including meeting room with refreshments and buffet lunch. Staff (particularly guest relations!) very attentive, friendly and very welcoming - the food was good and varied.... More 

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