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PrideInn Hotel Westlands

Westlands Road | PO Box 66969, Nairobi, Kenya
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PrideInn Hotel Westlands
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PrideInn Hotel Westlands
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70 reviews from our community

Traveler rating
    34
    13
    10
    7
    6
See reviews for
5
7
5
46
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (16)
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Meru Town, Kenya
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed yesterday NEW

We were impressed by the reception we received after even explaining to the management about our predicament. My phone and wallet had been stolen from a Mombasa club and by the time I was getting to Nairobi, the Hotel I had stayed in in Mombasa called my wife to inform us her handbag that had been found in the room... More 

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Zurich, Switzerland
Reviewer
4 reviews 4 reviews
1 of 5 stars Reviewed 3 weeks ago

The bed was ok but the story stops right there! The bathrooms are a disaster! Who the hell designed those sinks? I am 5 feet 8 but i had problems brushing my teeth since the sinks were built for giants! Moved to Clarence house the following day. The difference is frightening! Please visit Clarence on how a hotel room should... More 

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London, United Kingdom
Contributor
17 reviews 17 reviews
14 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed December 21, 2014

Good points to note are friendly if somewhat amateurish staff and Westlands location. Bed was comfortable. But the hotel is poorly maintained with no attention to detail. The mixer tap in the bathroom was effectively broken, for example. The curtains did not pull properly and the cheaply made cupboards and drawers did not fit properly in their frames. Most of... More 

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Roanoke, Virginia
Senior Contributor
32 reviews 32 reviews
13 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed December 18, 2014

I stayed for several nights in early December, and I am really conflicted on how to review this PrideInn facility. The young staff is cordial and eager to please, but has some difficulty communicating with American guests. Most of the time that is OK. It sometimes produces interesting results in the dining room. I had been in my room for... More 

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Arusha, Tanzania
Senior Contributor
28 reviews 28 reviews
15 hotel reviews
10 helpful votes 10 helpful votes
2 of 5 stars Reviewed December 1, 2014

I spent six nights here - hotel selected by my employer due to its proximity to our Nairobi office, and lower price relative to many others in the area. Breakfast aside, the food is terrible (and terribly over-priced). Wi-Fi internet was available only from the reception one night.... But worst of all are the nimble-fingered hotel room cleaners. First morning,... More 

Was this review helpful? Yes 1
1 review
4 of 5 stars Reviewed November 14, 2014

I stayed at this hotel for two nights for work and it was a very positive experience, good location lovely friendly staff, nice and clean. We also used the conference facilities for 4 days - including meeting room with refreshments and buffet lunch. Staff (particularly guest relations!) very attentive, friendly and very welcoming - the food was good and varied.... More 

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1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed September 16, 2014 via mobile

The hotel has got Clean spacious rooms with excellent staff, excellent breakfast ..... Simply amazing. Quiet environment that gives u room to think and relax. As a first timer in Kenya, this hotel gave good lasting impressions of Kenya. The staff met my expectations of being smart, fast, kind. The conference rooms were cosy and noise free. A first timer... More 

Was this review helpful? Yes 1
London, United Kingdom
Senior Contributor
45 reviews 45 reviews
17 hotel reviews
32 helpful votes 32 helpful votes
3 of 5 stars Reviewed September 15, 2014

I stayed in this hotel for one night for work and it was fine. Its a good location (not too far from airport), clean, the staff are super helpful and accommodating and the restaurant has a good choice. Some might say the bathrooms are a bit worn but it was fine for my visit. My only reason for giving it... More 

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Muscat Governorate, Oman
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed September 5, 2014

I stayed for 3 nights from 3rd Sept - 6th sept '2014..the hotel is centrally located with total security and warm welcome by each and every staff, I have never seen such friendly staff who are ever smiling and ready to help. The food and break fast is excellent..with wide varieties, I came to Nairobi for the first time on... More 

Was this review helpful? Yes 1
Addis Ababa, Addis Abeba, Ethiopia
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed September 4, 2014

From August 19-22/2014, I had a time to rest at PrideInn westlands. Its location is very ideal and accessible to various centers. The environment is calm, the service is smart, with sociable and disciplined people. Rooms are neat and every service is on time, which makes you feel being at home. I enjoyed everything with a remarkable memory. Kelil, Addis... More 

Was this review helpful? Yes 1
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Additional Information about PrideInn Hotel Westlands

Address: Westlands Road | PO Box 66969, Nairobi, Kenya
Location: Kenya > Nairobi
Price Range (Based on Average Rates): $$
Number of rooms: 28
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