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PrideInn Hotel Raphta Road

Raphta Road | Westlands, Nairobi 00200, Kenya
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PrideInn Hotel Raphta Road
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150 Reviews from our TripAdvisor Community

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Traveler rating
    117
    15
    9
    7
    2
See reviews for
14
32
22
55
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (93)
Date | Rating
  • English first
  • French first
  • Italian first
  • Any
English first
  • All months
    (150)
  • Mar-May only
    (30)
  • Jun-Aug only
    (24)
  • Sep-Nov only
    (50)
  • Dec-Feb only
    (46)
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There are newer reviews for PrideInn Hotel Raphta Road
See the most recent reviews
Mandela, Italy
1 review
5 of 5 stars Reviewed December 18, 2013

I spend 5 nights here visiting a friend and I enjoyed my stay. I was to be here the first day then stay with my friend but I felt it was nice to stay here and have him visit me. They actually offered the swimming pool complimentary for my visitor and free access to internet which made my visit. we... More 

Was this review helpful? Yes
PRIDEINN_12, General Manager at PrideInn Hotel Raphta Road, responded to this review

Dear John, Thank you for choosing to stay at Prideinn. We are so delighted to read such a nice review from our client. Lawrence Kinyua, General Manager More 

1 review
4 of 5 stars Reviewed December 16, 2013

pride inn Raptha is ahome away from home. with acondussive atmosphere, excellent dishes, well furnished rooms and wonderful staff who alwayz put asmile on yr face . l just feel great when they mention my name every time i come to this hotel.

Was this review helpful? Yes
PRIDEINN_12, General Manager at PrideInn Hotel Raphta Road, responded to this review

Thank you so much for choosing PrideInn, We promise to keep improving our service and hope you keep with us. Lawrence Kinyua, General Manager More 

New York City, New York
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed December 13, 2013

Am glad the reviews do not lie. i stayed here for 3 nights visiting our offices in Nairobi and I enjoyed the warmth of the staff. very kind and helpful always looking for a chance to find out how the guests are fairing. I found this to be a fantastic service culture. As a manager, I know it is not... More 

Was this review helpful? Yes 1
PRIDEINN_12, General Manager at PrideInn Hotel Raphta Road, responded to this review

We thank you for taking time to praise our staff. We also appreciate your patronage and hope to see you again soon. Lawrence Kinyua, General Manager More 

Kiev, Ukraine
1 review
5 of 5 stars Reviewed December 12, 2013

I booked this hotel for a night through agoda.com. unlike many other places you find the web picture contrary to the real situation on the ground, this place is more than the photo says. I was more impressed by service, very helpful staff and respectful. Room are excellently organized with several entertainment channels. The food is really good too. I... More 

Was this review helpful? Yes
PRIDEINN_12, General Manager at PrideInn Hotel Raphta Road, responded to this review

Dear Jeanne, Much appreciation for your review. We regret the delayed Flight but we are glad we made your stay ideal. We surely hope to see you soon.Lawrence Kinyua, General Manager More 

Meru Town, Kenya
1 review
5 of 5 stars Reviewed December 9, 2013

This beautiful place does not stock alcohol. So if you are one of those guys who can't do without, keep off. However their services are just amazing. Very homely place with a lot of green and interesting room choice,from 3 bedroom apartment to single rooms at very affordable rates compared to other 3 star facilities around. Friendly staff and very... More 

Was this review helpful? Yes
PRIDEINN_12, General Manager at PrideInn Hotel Raphta Road, responded to this review

Ms. Kanini, Thank you for your comments. Indeed we do not do alcohol. This is to provide a quite peaceful and a sober mode as a strategy. All in all, we are happy we made your stay enjoyable. Lawrence Kinyua,General Manager More 

Austin, Minnesota
1 review
5 of 5 stars Reviewed December 9, 2013

I have been to Sairock Prideinn Mombasa several times but I should say something will need to be done to put their services to the level we experienced in Nairobi. We have stayed at Sairock and we did not like any bit. This time we decided to spend a night at Pride inn Nairobi since our flight had been delayed... More 

Was this review helpful? Yes
PRIDEINN_12, General Manager at PrideInn Hotel Raphta Road, responded to this review

Dear Collins, Thank you for the review. We are happy to note that you were impressed by our services. As well, I wish to notify you that Sairock no longer operates under Prideinn brand. However, you can still choose either Mombasa PrideInn or PrideInn Nyali in case you are visiting Mombasa. We do appreciate your support and time. Lawrence Kinyua,... More 

Accra, Ghana
1 review
5 of 5 stars Reviewed December 7, 2013

I stayed here for 3 nights attending a PANAAC function and I believe this is what a 3 star facility should be. More so, it was a very unique phenomenon how all the staff treated us. They never missed an opportunity to find out how we were fairing. I felt cared for. The manager is very social same to the... More 

Was this review helpful? Yes
PRIDEINN_12, General Manager at PrideInn Hotel Raphta Road, responded to this review

Dear Jonathan, Thank you for your very encouraging review. We hope to see you again soon. Lawrence Kinyua, General Manager More 

Kakamega, Kenya
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed December 5, 2013

I stayed here for 2 nights attending an Agricultural workshop and I found the place very ideal for conferencing. It is in the middle of rich suburb with several apartments, very quite and peaceful. Staff are very nice and friendly. Rooms are large enough and clean. Restaurant service was okay. They are excellent for their class and style. I will... More 

Was this review helpful? Yes 1
PRIDEINN_12, General Manager at PrideInn Hotel Raphta Road, responded to this review

Thank you for appreciating our conference facility as well as the staff and services. We are delighted to here from you. Lawrence Kinyua, General Manager More 

Naivasha, Kenya
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed December 5, 2013

We held a half day workshop at Pride inn and I personally found the place very beautiful and convenient. First the location is very exclusive making it ideal for conferencing and the staff were very well behaved. The meals were good and served on time. I will definitely hold several more functions here. Thanks to management.Very nice place

Was this review helpful? Yes 1
PRIDEINN_12, General Manager at PrideInn Hotel Raphta Road, responded to this review

Dear Honorable, Thank you for your remarks, We are glad you liked our location and services. We do hope to host more of your functions in future. Lawrence Kinyua, General Manager More 

Columbia, Missouri
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed December 3, 2013

My reservation was well handled by the hotel and my check-in experience was world class. I enjoyed every minute there. My room was large enough and very clean.this homely "Hide out" is perfect for any kind of traveler including business travel. Very professional front desk and very nice food too.

Was this review helpful? Yes 1
PRIDEINN_12, General Manager at PrideInn Hotel Raphta Road, responded to this review

Thank you so much for a very encouraging review, we are glad all was well with your stay. Lawrence Kinyua, General Manager More 

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