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PrideInn Hotel Raphta Suites

3.0 of 5 Raphta Road | Westlands, Nairobi 38343, Kenya
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PrideInn Hotel Raphta Suites
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PrideInn Hotel Raphta Suites
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145 reviews from our community

Traveler rating
    114
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    6
    2
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13
30
22
54
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for PrideInn Hotel Raphta Suites
See the most recent reviews
Miami Springs, Florida
1 review
5 of 5 stars Reviewed January 24, 2014

We were a group of 4 friends traveling together to Kenya most of us for the first time and we had booked on line at Pride Inn Raphta suites. The place is really magic and the services are amazing. The receptionist, bell boys and restaurant staff were all wonderful. Our biggest hugs goes to Security chief , Mr Ezekiel for... More

Was this review helpful? Yes
PRIDEINN_12, General Manager at PrideInn Hotel Raphta Suites, responded to this review

Dear Mr. Nathan, We really appreciate your kind words. We are pleased to learn that you valued the little things we do for our clients. Kindly stay with us next time you visit Nairobi. Lawrence Kinyua, General Manager More

Rimini, Italy
1 review
5 of 5 stars Reviewed January 21, 2014

Very basic but exeptionally set in the deep end of Raphta Road in lavish Westlands shopping centre. It is close enough to the shopping mails and main road. Ideal for those who love eveving walks like me. I stayed here over the December holidays on my in-laws invitation. I liked the combination of suite concept but this hotel will need... More

Was this review helpful? Yes
PRIDEINN_12, General Manager at PrideInn Hotel Raphta Suites, responded to this review

Dear Jamlick, Thank you for appreciating PrideInn Raphta Suites. We are delighted to know you were treated well by the staff. We are in the process of giving the place a new face. Soon all will be better that it was and it is. Lawrence Kinyua, General Manager More

New Orleans, Louisiana
1 review
5 of 5 stars Reviewed January 21, 2014

Excellent location, cool and peaceful place under the tall tress around. Very appealing though the kinds of furnishings in the room, you feel a little bit classical, No modern feel. The menu had variety, the food tasted so nice and the service was excellent. It's also located fairly near the shopping mall.

Was this review helpful? Yes
PRIDEINN_12, General Manager at PrideInn Hotel Raphta Suites, responded to this review

Dear Mr. Ezekiel, Thank you for taking time to review our services. We value our gust opinions and we are delighted to learn of your concerns. We have already embarked on fresh furnishing of the rooms and I am sure with your next visit, you will experience a classic feel blended with modern approach. Lawrence Kinyua, General Manager More

New Orleans, Louisiana
1 review
5 of 5 stars Reviewed January 21, 2014

This is not among the best suites/hotel in Nairobi in terms of structures, but in rates and value for money, set up and service; I would vote Raphta Suites number one. I have stayed in a couple of hotels in hotels in Nairobi and I just found a home away from home. The receptionists are very professional, dressed in Red... More

Was this review helpful? Yes
PRIDEINN_12, General Manager at PrideInn Hotel Raphta Suites, responded to this review

Dear Jade, Thank you so much for your TripAdvisor review. It is encouraging to know of your views and suggestions. We are glad your stay was pleasant and you found a home away from home. Lawrence Kinyua, General Manager More

Marsabit National Reserve, Kenya
1 review
5 of 5 stars Reviewed January 20, 2014

Believe in reviews sometimes. However classic it may look from outside, Prideinn has all priorities set right - attention to detail and customer concern. This was my first time to stay at Raphta Suites Nairobi traveling on USAD function, I Stayed for two days and I can say without doubt that I was not disappointed by this team, it was... More

Was this review helpful? Yes
PRIDEINN_12, General Manager at PrideInn Hotel Raphta Suites, responded to this review

Dear Josphat, Thank you for your review, We do appreciate your time and kind words. We are delighted as well to note that your stay was good and you were impressed by our services. Lawrence Kinyua, General Manager More

Melbourne, Australia
1 review
5 of 5 stars Reviewed January 18, 2014

Situated in heart of Westlands and only a short walk from many attractions. As mentioned by other reviewers it is really a good and I mean a good place. We arrived late afternoon without a booking and had no problem securing a room. We requested the cab driver to take us to a nice quiet and safe place of his... More

Was this review helpful? Yes
PRIDEINN_12, General Manager at PrideInn Hotel Raphta Suites, responded to this review

Dear Justine, We do acknowledge your review. It is impressive and encourage to learn that you were happy with us and we look forward to hosting you again. We have started working on few issues as you had raised to ensure all is perfect next time. Lawrence Kinyua, General Manager More

Lagos, Nigeria
1 review
5 of 5 stars Reviewed January 17, 2014

We stayed at PrideInn Raphta for 10 days consulting with Standard chartered Bank group and we enjoyed the whole period. It is not that luxurious but there is something special about this place. The staff was so lovely and did everything to make our stay as good as they did. Housekeeping was excellent and restaurant service during dinner and breakfast... More

Was this review helpful? Yes
PRIDEINN_12, General Manager at PrideInn Hotel Raphta Suites, responded to this review

Dear Ankohu, Thanks so much for your beautiful words about our services and staff. We are happy that you actually enjoyed your stay. You are very much welcome again and again. Lawrence Kinyua, General Manager More

Machakos, Kenya
1 review
5 of 5 stars Reviewed January 17, 2014

Ideal place to stay while in Nairobi. The location is quiet and peaceful; it is within walking distance from the Westlands Shopping malls, which is big plus if interested in a stroll. Rooms are well maintained but some little touch would be even better. Exceptional staff with excellent people skills. Some semblance of security on the premises which is comforting.... More

Was this review helpful? Yes
PRIDEINN_12, General Manager at PrideInn Hotel Raphta Suites, responded to this review

Daniel, We are happy to read your review about our services and hotel on TripAdvisor. Thank you so much. Weare also glad that your stay was awesome. We promise to work and improve on the areas you have recommended. Lawrence Kinyua, General Manager More

Minesing, Canada
1 review
5 of 5 stars Reviewed January 13, 2014

Interestingly, we had been booked in a 5 star hotel in Westlands and after arriving, we realized our reservation had been messed up; we had been booked in for February yet we had said via email January, and this how we got ourselves with no choice but to look for an alternative. My husband had been in Nairobi before and... More

Was this review helpful? Yes
PRIDEINN_12, General Manager at PrideInn Hotel Raphta Suites, responded to this review

Mr. Clarke, Thank you for the beautiful review, we are happy to note that you felt we could match the 5 star service. Chicken lollipop is our signature snack and we are delighted you also felt it deserves. We surely hope to see you soon. Lawrence Kinyua, General Manager. More

Japeri, RJ
1 review
5 of 5 stars Reviewed January 13, 2014

This is one of the old hotels in Westlands. The facilities are amazing and very classic especially the furniture. The staff is professional and courteous.The location is idea for a quite night sleep and close proximity to the major shopping malls in Westlands. Taxi service are available 24 hours. I like people, service and the place.

Was this review helpful? Yes
PRIDEINN_12, General Manager at PrideInn Hotel Raphta Suites, responded to this review

Mr. Jeffrey, We are grateful for your review. Thank you so much for appreciating our place and staff. Lawrence Kinyua, General Manager More

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Additional Information about PrideInn Hotel Raphta Suites

Address: Raphta Road | Westlands, Nairobi 38343, Kenya
Location: Kenya > Nairobi > Nairobi Central Business District
Price Range (Based on Average Rates): $
Hotel Class:3 star — PrideInn Hotel Raphta Suites 3*
Number of rooms: 30
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