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PrideInn Hotel Raphta Suites

3.0 of 5 Raphta Road | Westlands, Nairobi 38343, Kenya
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PrideInn Hotel Raphta Suites
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PrideInn Hotel Raphta Suites
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139 reviews from our community

Traveler rating
    110
    15
    7
    5
    2
See reviews for
12
27
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53
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for PrideInn Hotel Raphta Suites
See the most recent reviews
Lagos, Nigeria
1 review
5 of 5 stars Reviewed January 17, 2014

We stayed at PrideInn Raphta for 10 days consulting with Standard chartered Bank group and we enjoyed the whole period. It is not that luxurious but there is something special about this place. The staff was so lovely and did everything to make our stay as good as they did. Housekeeping was excellent and restaurant service during dinner and breakfast... More

Was this review helpful? Yes
PRIDEINN_12, General Manager at PrideInn Hotel Raphta Suites, responded to this review

Dear Ankohu, Thanks so much for your beautiful words about our services and staff. We are happy that you actually enjoyed your stay. You are very much welcome again and again. Lawrence Kinyua, General Manager More

Machakos, Kenya
1 review
5 of 5 stars Reviewed January 17, 2014

Ideal place to stay while in Nairobi. The location is quiet and peaceful; it is within walking distance from the Westlands Shopping malls, which is big plus if interested in a stroll. Rooms are well maintained but some little touch would be even better. Exceptional staff with excellent people skills. Some semblance of security on the premises which is comforting.... More

Was this review helpful? Yes
PRIDEINN_12, General Manager at PrideInn Hotel Raphta Suites, responded to this review

Daniel, We are happy to read your review about our services and hotel on TripAdvisor. Thank you so much. Weare also glad that your stay was awesome. We promise to work and improve on the areas you have recommended. Lawrence Kinyua, General Manager More

Minesing, Canada
1 review
5 of 5 stars Reviewed January 13, 2014

Interestingly, we had been booked in a 5 star hotel in Westlands and after arriving, we realized our reservation had been messed up; we had been booked in for February yet we had said via email January, and this how we got ourselves with no choice but to look for an alternative. My husband had been in Nairobi before and... More

Was this review helpful? Yes
PRIDEINN_12, General Manager at PrideInn Hotel Raphta Suites, responded to this review

Mr. Clarke, Thank you for the beautiful review, we are happy to note that you felt we could match the 5 star service. Chicken lollipop is our signature snack and we are delighted you also felt it deserves. We surely hope to see you soon. Lawrence Kinyua, General Manager. More

Japeri, RJ
1 review
5 of 5 stars Reviewed January 13, 2014

This is one of the old hotels in Westlands. The facilities are amazing and very classic especially the furniture. The staff is professional and courteous.The location is idea for a quite night sleep and close proximity to the major shopping malls in Westlands. Taxi service are available 24 hours. I like people, service and the place.

Was this review helpful? Yes
PRIDEINN_12, General Manager at PrideInn Hotel Raphta Suites, responded to this review

Mr. Jeffrey, We are grateful for your review. Thank you so much for appreciating our place and staff. Lawrence Kinyua, General Manager More

Toronto, Canada
1 review
5 of 5 stars Reviewed January 8, 2014

I enjoyed my stay so much that I forgot my Passport in my room inside the bedside drawers only to realize while I was at the airport with only 1 hour to the flight take off. The Hotel Manager called the Driver just as we arrived at the airport to inform him that my passport had been found in the... More

Was this review helpful? Yes
PRIDEINN_12, General Manager at PrideInn Hotel Raphta Suites, responded to this review

Thank you so much for taking time to review our service and the positive comments. We do appreciate. Lawrence Kinyua, General Manager More

Vancouver, Canada
2 reviews
5 of 5 stars Reviewed January 7, 2014

Most of the things you find on trip advisor could be true. here the key strong point is staff, very friendly, warm and trusted, the lawns though not big is well kept and attractive, the food and and the open air restaurant was just great. The location is calm and peaceful and a feel of security assurance. Very very nice... More

Was this review helpful? Yes
PRIDEINN_12, General Manager at PrideInn Hotel Raphta Suites, responded to this review

We are happy to learn that you found our staff helpful and friendly. Thank very much for your time and kind comments. Lawrence Kinyua, General Manager More

mumias, Kenya
2 reviews
5 of 5 stars Reviewed January 5, 2014

Being my third time to this hotel, It has become my second home. Very warm staff, nice meals and unmatched environment. one of those places in Nairobi you can will enjoy open area with grass. The menu has improved and the rooms given a face lift. I thank the management for considering and implementing guests concerns.

Was this review helpful? Yes
PRIDEINN_12, General Manager at PrideInn Hotel Raphta Suites, responded to this review

We are honored to learn that you liked our facilities. Thanks a lot and we do hope to host you again soon. Lawrence Kinyua,General Manager More

Kakamega, Kenya
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 4, 2014

I stayed here to attend a friend's wedding in December 2013. I miss the nice gardens and the tranquil atmosphere. This is now my home in Nairobi. The rates are very competitive and candy in the room made my evenings! I love all the staff, Janet, Grace, Mercy, Charity Brigen etc. You are all good and amazing people. I do... More

Was this review helpful? Yes 1
PRIDEINN_12, General Manager at PrideInn Hotel Raphta Suites, responded to this review

Dear James, Thanks for very beautiful review on our services, gardens and staff. We fell so goof and happy as well to note that you were impressed by our services. Lawrence Kinyua, General Manager More

Kampala, Uganda
1 review
5 of 5 stars Reviewed January 3, 2014

After 3 years visiting Kenya again was an amazing experience. The hotel was quite, calm and very homely, very nice staff and service was excellent. Rooms are awesome and very clean.Good job guys!. We did not try the restaurant, but breakfast was great and we loved their Christmas decorations. Betty was superb! Keep it up.

Was this review helpful? Yes
PRIDEINN_12, General Manager at PrideInn Hotel Raphta Suites, responded to this review

Dear William, We are delighted to note that your stay with us was awesome. Thank you so much for the nice review. Lawrence Kinyua, General Manager More

New York City, New York
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 3, 2014

We spend 2 nights here booked by our travel agent and it was more than we expected for the rates we were charged. Guess it was because of the holidays. That was one good thing among others. The staff were remarkably friendly that at one time our kids felt really at home. The rooms were very fine with an option... More

Was this review helpful? Yes 1
PRIDEINN_12, General Manager at PrideInn Hotel Raphta Suites, responded to this review

We are glad to learn that you enjoyed our services. Thank you so much for your positive comments. Lawrence Kinyua, General Manager More

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Additional Information about PrideInn Hotel Raphta Suites

Address: Raphta Road | Westlands, Nairobi 38343, Kenya
Location: Kenya > Nairobi > Nairobi Central Business District
Price Range (Based on Average Rates): $$
Hotel Class:3 star — PrideInn Hotel Raphta Suites 3*
Number of rooms: 30
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