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PrideInn Hotel Raphta Suites

3.0 of 5 Raphta Road | Westlands, Nairobi 38343, Kenya
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PrideInn Hotel Raphta Suites
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PrideInn Hotel Raphta Suites
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139 reviews from our community

Traveler rating
    110
    15
    7
    5
    2
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12
27
21
53
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for PrideInn Hotel Raphta Suites
See the most recent reviews
Bugibba, Malta
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 1, 2014

We were surprised at this hotel, they offer free Wi-Fi, Breakfast, Swimming, Coffee apparatus in the room, complimentary salad in the restaurant, free shoe shine, free ironing. .. A very customer oriented facility. We can’t complain on rates either. Staff were excellent so to say, TV channels in room OK. The bedroom was clean and comfortable, with bottled water and... More

Was this review helpful? Yes 1
PRIDEINN_12, General Manager at PrideInn Hotel Raphta Suites, responded to this review

Dear Mr. Bumali, Thanks you so much for your your appreciation of our services. We are so much encouraged. We hope to see you soon. Lawrence Kinyua, General Manager More

Pretoria, South Africa
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 1, 2014

I was here for 1 night enroute to South Africa. The food was nice, services are above what to expect, the staff seemingly very motivated, and thought the buildings looked abit classic, the interiors are exceptional. They have over 20 entertainment channels. Excellent place in Nairobi. Check in was memorable and the quest ever.

Was this review helpful? Yes 1
PRIDEINN_12, General Manager at PrideInn Hotel Raphta Suites, responded to this review

Dear Mr. Gibson, Thank you so much for appreciating our services and establishment, We were also honored to host you. We look forward to seeing you soon. General Manager Lawrence Kinyua More

Vance, Alabama
1 review
5 of 5 stars Reviewed February 1, 2014

This being my 3rd time to this hotel, Am so much fascinated by their consistence. The services are exceptional and the people are so nice. My last sty was a little bit shorter but I even enjoyed the most. The new menu in the restaurants was amazing. The new receptionist,(I forgot the name) was very nice to us and we... More

Was this review helpful? Yes
PRIDEINN_12, General Manager at PrideInn Hotel Raphta Suites, responded to this review

Dear Hardy, We are so much appreciative for your review and preferring to stay at our hotel several times. We wish you well and hope to see you again soon. Lawrence Kinyua, General Manager More

Mbarara, Uganda
1 review
5 of 5 stars Reviewed January 31, 2014

No doubt this is best when it comes to customer care and guest experience.My room was okay and the cleanliness was that super. The standby generator was relieve whenever there was a power fault, there was someone to assist 24 hours a day including security. It was mystic well trained, professional staff with excellent customer care. Will miss everyone..

Was this review helpful? Yes
PRIDEINN_12, General Manager at PrideInn Hotel Raphta Suites, responded to this review

Dear Johnson, Thank you so much for your review. It is so good to learn that you enjoyed your stay that much. We will always treasure your patronage. Lawrence Kinyua General Manager More

Miami Springs, Florida
1 review
5 of 5 stars Reviewed January 24, 2014

We were a group of 4 friends traveling together to Kenya most of us for the first time and we had booked on line at Pride Inn Raphta suites. The place is really magic and the services are amazing. The receptionist, bell boys and restaurant staff were all wonderful. Our biggest hugs goes to Security chief , Mr Ezekiel for... More

Was this review helpful? Yes
PRIDEINN_12, General Manager at PrideInn Hotel Raphta Suites, responded to this review

Dear Mr. Nathan, We really appreciate your kind words. We are pleased to learn that you valued the little things we do for our clients. Kindly stay with us next time you visit Nairobi. Lawrence Kinyua, General Manager More

Rimini, Italy
1 review
5 of 5 stars Reviewed January 21, 2014

Very basic but exeptionally set in the deep end of Raphta Road in lavish Westlands shopping centre. It is close enough to the shopping mails and main road. Ideal for those who love eveving walks like me. I stayed here over the December holidays on my in-laws invitation. I liked the combination of suite concept but this hotel will need... More

Was this review helpful? Yes
PRIDEINN_12, General Manager at PrideInn Hotel Raphta Suites, responded to this review

Dear Jamlick, Thank you for appreciating PrideInn Raphta Suites. We are delighted to know you were treated well by the staff. We are in the process of giving the place a new face. Soon all will be better that it was and it is. Lawrence Kinyua, General Manager More

New Orleans, Louisiana
1 review
5 of 5 stars Reviewed January 21, 2014

Excellent location, cool and peaceful place under the tall tress around. Very appealing though the kinds of furnishings in the room, you feel a little bit classical, No modern feel. The menu had variety, the food tasted so nice and the service was excellent. It's also located fairly near the shopping mall.

Was this review helpful? Yes
PRIDEINN_12, General Manager at PrideInn Hotel Raphta Suites, responded to this review

Dear Mr. Ezekiel, Thank you for taking time to review our services. We value our gust opinions and we are delighted to learn of your concerns. We have already embarked on fresh furnishing of the rooms and I am sure with your next visit, you will experience a classic feel blended with modern approach. Lawrence Kinyua, General Manager More

New Orleans, Louisiana
1 review
5 of 5 stars Reviewed January 21, 2014

This is not among the best suites/hotel in Nairobi in terms of structures, but in rates and value for money, set up and service; I would vote Raphta Suites number one. I have stayed in a couple of hotels in hotels in Nairobi and I just found a home away from home. The receptionists are very professional, dressed in Red... More

Was this review helpful? Yes
PRIDEINN_12, General Manager at PrideInn Hotel Raphta Suites, responded to this review

Dear Jade, Thank you so much for your TripAdvisor review. It is encouraging to know of your views and suggestions. We are glad your stay was pleasant and you found a home away from home. Lawrence Kinyua, General Manager More

Marsabit National Reserve, Kenya
1 review
5 of 5 stars Reviewed January 20, 2014

Believe in reviews sometimes. However classic it may look from outside, Prideinn has all priorities set right - attention to detail and customer concern. This was my first time to stay at Raphta Suites Nairobi traveling on USAD function, I Stayed for two days and I can say without doubt that I was not disappointed by this team, it was... More

Was this review helpful? Yes
PRIDEINN_12, General Manager at PrideInn Hotel Raphta Suites, responded to this review

Dear Josphat, Thank you for your review, We do appreciate your time and kind words. We are delighted as well to note that your stay was good and you were impressed by our services. Lawrence Kinyua, General Manager More

Melbourne, Australia
1 review
5 of 5 stars Reviewed January 18, 2014

Situated in heart of Westlands and only a short walk from many attractions. As mentioned by other reviewers it is really a good and I mean a good place. We arrived late afternoon without a booking and had no problem securing a room. We requested the cab driver to take us to a nice quiet and safe place of his... More

Was this review helpful? Yes
PRIDEINN_12, General Manager at PrideInn Hotel Raphta Suites, responded to this review

Dear Justine, We do acknowledge your review. It is impressive and encourage to learn that you were happy with us and we look forward to hosting you again. We have started working on few issues as you had raised to ensure all is perfect next time. Lawrence Kinyua, General Manager More

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Additional Information about PrideInn Hotel Raphta Suites

Address: Raphta Road | Westlands, Nairobi 38343, Kenya
Location: Kenya > Nairobi > Nairobi Central Business District
Price Range (Based on Average Rates): $$
Hotel Class:3 star — PrideInn Hotel Raphta Suites 3*
Number of rooms: 30
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