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PrideInn Hotel Raphta Road

Raphta Road | Westlands, Nairobi 00200, Kenya
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PrideInn Hotel Raphta Road
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150 Reviews from our TripAdvisor Community

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Traveler rating
    117
    15
    9
    7
    2
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14
32
22
55
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (93)
Date | Rating
  • English first
  • French first
  • Italian first
  • Any
English first
  • All months
    (150)
  • Mar-May only
    (30)
  • Jun-Aug only
    (24)
  • Sep-Nov only
    (50)
  • Dec-Feb only
    (46)
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There are newer reviews for PrideInn Hotel Raphta Road
See the most recent reviews
Libreville, Gabon
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed March 25, 2014

I was here for the second time from our safari to Masai Mara because of the special treatment we got when we got here after landing at the Airport. We had lost our bags in the plane and the airline had promised to contact us soonest. Unfortunately, we had to buy another set of camera and accessories for the safari.... More 

Was this review helpful? Yes 2
PRIDEINN_12, General Manager at PrideInn Hotel Raphta Road, responded to this review

We are glad you could review our service on trip Advisor. Thank yuo so much for the positive feedback. We regret your flight experience and hope this didn't really mess your safari 100%. We were also quite happy to have you around and we surely wish you all the best.Lawrence Kinyua, General Manager More 

Nairobi, Kenya
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed March 24, 2014

I was there over the weekend and loved the place. First time to write a review on a hotel but on this one I had to. Awesome staff, food mwaaah. Very clean and serene for those deadline meetings. Next time am definitely staying

Was this review helpful? Yes 1
PRIDEINN_12, General Manager at PrideInn Hotel Raphta Road, responded to this review

Thank you so much for your encouraging review. We do appreciate your time and comments. We are so delighted to learn that the staff were helpful and meals were also good. We look forward to hosting you again soon.Lawrence Kinyua, General Manager More 

California, Maryland
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed March 23, 2014

We were here for 3 nights after our game drive. It is located around 5 minutes drive from the city centre in a very quite lavish estate in Westlands shopping centre.Delicious food, quality accommodation and a very cool atmosphere, perhaps the best part of this hotel second from the rates and staff attitude, Very helpful and friendly staff especially the... More 

Was this review helpful? Yes 1
PRIDEINN_12, General Manager at PrideInn Hotel Raphta Road, responded to this review

We are so happy to read your beautiful review. It is so encouraging to hear all the good things you found in our services and facility. We are sure to host you again soon. Lawrence Kinyua, General Manager More 

Cape May, New Jersey
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed March 16, 2014

It was a challenge getting here. Even the airport cab driver did was not very much conversant with the location of this hotel. Otherwise apart from the on going renovations and difficulties in tracing the hotel, everything else was excellent. My room was a studio next to the reception, well equipped and the room ambiance was so pleasant. Meals were... More 

Was this review helpful? Yes 2
PRIDEINN_12, General Manager at PrideInn Hotel Raphta Road, responded to this review

Dear Johnson. Thank you for your genuine opinion. It is true Raphta is slight away from the busy town streets, while in a lavish estate in Westlands. We have taken note of your concern and we are placing clear billboards in all the necessary places. We are glad you loved our place and that now you are away of the... More 

Fes, Morocco
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed March 11, 2014

Raphta is not a luxury hotel, that you should know. I was here through hotel.com and I have no regrets. The services are above their class. Rooms and I mean the new rooms are excellent with awesome lighting. The restaurant is open air with red theme color.. very clean and sparkling. Very delicious meals and helpful staff. The gardens are... More 

Was this review helpful? Yes 2
PRIDEINN_12, General Manager at PrideInn Hotel Raphta Road, responded to this review

Dear John, Thank you so much for your brilliant review. We are glad you found our services that good. It was pleasure hosting your group and we do believe you will be back soon. Lawrence Kinyua, General Manager More 

Moshi, Tanzania
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed March 11, 2014

For 3 days I stayed here, I should say this was my best stay in Nairobi. Very friendly team of staff, excellent Chinese Cuisine, very beautiful restaurant and crystal clean swimming pool right behind the rooms. The room we got the first day was aging but we managed to get another one on the front row and this was marvelous.... More 

Was this review helpful? Yes 1
PRIDEINN_12, General Manager at PrideInn Hotel Raphta Road, responded to this review

Dear Karu, Thank you for the review, we do appreciate and feel so encouraged. We promise to keep up the standard and even improve on. Regards, Lawrence Kinyua, General Manager More 

Mbale, Uganda
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed March 5, 2014

One of the great places in Nairobi. I was here for 2 days visiting our sister company. The rooms are comfortable clean and spacious, the restaurant is beautifully set and the meals are excellent. The gardens well maintained and very peaceful. The most exciting thing is the staff. very friendly and profession. will be back

Was this review helpful? Yes 1
PRIDEINN_12, General Manager at PrideInn Hotel Raphta Road, responded to this review

Dear Jacob. Thanks a lot for the beautiful feedback. We are delighted to learn how impressed you found our services. We surely look forward towards hosting you once again. All the front desk and service staff miss you so much. Lawrence Kinyua, General Manager. More 

South Pole
Level Contributor
98 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 88 helpful votes
3 of 5 stars Reviewed March 1, 2014

I stayed ten days on business and I had a comfortable stay. The room I got was big and well furnished: A king size bed (although it was actually two beds put together under one big sheet), a settee including a coffee table and sofas , a dining table and a chair, a TV (which did not always work), a... More 

Was this review helpful? Yes 1
PRIDEINN_12, General Manager at PrideInn Hotel Raphta Road, responded to this review

Thank you so much for the feedback. We highly value our clients views and we found yours very special. We are glad you enjoyed the stay after all. Sorry for the Wedding, this is not very common as this is a residential set up. Am glad the Electrical Kettle was replaced on time same to the shower. Sometimes mechanical installations... More 

Denton, Texas
Level Contributor
15 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed March 1, 2014

It is out of the way, in a residential area of Westland, a toney area of Nairobi. I spent three nights there on a business trip, getting a killer good rate via tripadvisor and being interested by the ranking. Good restaurant, great staff (to a person), comfortable room, strong wi-fi, and a pool (which I did not use). Quiet location,... More 

Was this review helpful? Yes
PRIDEINN_12, General Manager at PrideInn Hotel Raphta Road, responded to this review

Dear, Mr. MarcCutright, Thanks you so much for a wonderful review, we are delighted to learn that you actually had a good moment in our facility and staff treated you right. We thank you so much for choosing us and making us your first choice in Nairobi. Good luck with the Passport. We are sure to see you soon. Lawrence... More 

Mombasa, Kenya
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed March 1, 2014

I was recommended to stay at this hotel by a friend who visits Nairobi regularly booking through Agoda.com. The hotel is excellent for a quite comfortable stay. It has blended with nature so well; tall trees and well maintained lawns. Rooms are clean and well-spaced. The hotel is far outside of down town Nairobi, but close enough to Westlands shopping... More 

Was this review helpful? Yes 1
PRIDEINN_12, General Manager at PrideInn Hotel Raphta Road, responded to this review

Thank you for your nice review. We are happy to learn that you found value in our services and location set up. We do hope to host you again soon. Lawrence Kinyua, General Manager More 

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