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All 96 Nairobi hotels

PrideInn Hotel Raphta Suites

3.0 of 5 Hotel   |   Raphta Road | Westlands, Nairobi 38343, Kenya (Nairobi Central Business District)
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91%
Ranked #2 of 96 hotels in Nairobi
A recent review
5 of 5 stars Reviewed February 19, 2014
Hardley M Buisson, France
  • Reviews (126)
  • Photos (25)
  • Amenities
  • Room tips (81)
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126 people have reviewed this hotel

Traveler rating
    99
    15
    6
    5
    1
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10
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50
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (81)
Date | Rating
  • English first
  • Italian first
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English first
There are newer reviews for PrideInn Hotel Raphta Suites
See the most recent reviews
Buisson, France
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 19, 2014

The location is quite and sounded safe, the room style is very indigenous, reception very basic and nothing is too much here. The food was all fine and the restaurant service was fantastic. All the staff we encountered had a wonderful smile. We did not like the room we were allocated very much as it was a little bit close... More

Was this review helpful? Yes 1
PRIDEINN_12, General Manager at PrideInn Hotel Raphta Suites, responded to this review

We are glad to learn that you enjoyed your stay and for letting us know of your experience through TripAdvisor. Thank you very much and we do hope we remain your number 1 choice in Nairobi. Lawrence Kinyua, General Manager. More

Lagos, Nigeria
2 reviews
5 of 5 stars Reviewed February 19, 2014

Booked by our company, we were here for 4 days and we were pleasantly surprised. At first we had issues with the hotel especially one of our colleague room, shower had been dripping the whole night, towel in the room and slippers. In the morning there was no transport arrangement for us (This actually it was our company administrator error... More

Was this review helpful? Yes
PRIDEINN_12, General Manager at PrideInn Hotel Raphta Suites, responded to this review

Dear Justine, Am humbled. Thank you so much for your understanding, we do regret the initial encounter, it was abit unfortunate but we are glad you accepted our apology. We are so delighted to read such a review from you. Kindly visit us next time you are in Nairobi. Lawrence Kinyua, General Manager More

Mbarara, Uganda
1 review
5 of 5 stars Reviewed February 18, 2014

This is one place in Nairobi I like basically for the friendliness of the staff. My company books us with PrideInn, but Pride Inn has 3 hotels in West-lands and Raphta to me is the oldest. i also spent in the other two branches but I still find Raphta most convenient and more of a home due to the set... More

Was this review helpful? Yes
PRIDEINN_12, General Manager at PrideInn Hotel Raphta Suites, responded to this review

Thank you for your beautiful review, It makes us glad to learn that you have been with us for a while and the loyalty your company has with Prideinn. With your feedback/Reviews, we promise to keep on improving our services. We are sure to host you soon. Lawrence Kinyua, General Manager More

Provincetown, Massachusetts
1 review
5 of 5 stars Reviewed February 17, 2014

For the second time I have been in Nairobi, I have come to fall in love with this place. The best part of this hotel is staff attitude and the peaceful environment. The Security officer Ezekiel, accompanied me for a tour to nearby shopping mail and evening jogging almost daily. The receptionist will never get tired to my requests, and... More

Was this review helpful? Yes
PRIDEINN_12, General Manager at PrideInn Hotel Raphta Suites, responded to this review

Dear Guest, We are very happy to read your views on trip advisor with reference to our services. Thank you so much. Lawrence Kinyua, General Manager More

Manitou Springs, Colorado
1 review
5 of 5 stars Reviewed February 15, 2014

I have been here for four times, it is more like a lodge hotel within a metropolitan set up. It is spotless and well maintained. The management has really tried to keep the place. The two bedroom apartment 126 is well furnished and colorful. Housekeeping team does their work really well to keep the place very clean. They do have... More

Was this review helpful? Yes
PRIDEINN_12, Manager at PrideInn Hotel Raphta Suites, responded to this review

Dear Hilder, Thank you so much for your kind compliments. We are glad you are such a loyal client. We shall always work hard to ensure that all our clients enjoy their stay with us to the best of our ability. We are sure to host you soon. Lawrence Kinyua, General Manager More

Vance, Alabama
1 review
5 of 5 stars Reviewed February 10, 2014

stayed ar Raphta for 4 nights and we were so impressed by the service and people. The restaurant service was fantastic and the food was so delicious. They have very nice rooms and clean, Very friendly staff and flexible manager. I will miss the smiles. Much thanks to Moses and Grace.

Was this review helpful? Yes
PRIDEINN_12, General Manager at PrideInn Hotel Raphta Suites, responded to this review

Thank you so Much Mr Adam for your kind and sincere words. We are humbled and delighted to note that your stay was well. We do appreciate your patronage and needless to say, my staff will miss your company. See you soon. More

Kampala, Uganda
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 6, 2014

I was here for 2 nights on a business, its an amazing place to relax and rejuvenate. The staff, the service, food, wifi and the attentive hospitality from everyone.... I look forward to visitung again!

Was this review helpful? Yes 1
PRIDEINN_12, General Manager at PrideInn Hotel Raphta Suites, responded to this review

Dear George, Thanks for taking time to review our services. We are pleased to learn that you had a pleasant stay. We look forward to hosting you again soon. More

Bugibba, Malta
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 1, 2014

We were surprised at this hotel, they offer free Wi-Fi, Breakfast, Swimming, Coffee apparatus in the room, complimentary salad in the restaurant, free shoe shine, free ironing. .. A very customer oriented facility. We can’t complain on rates either. Staff were excellent so to say, TV channels in room OK. The bedroom was clean and comfortable, with bottled water and... More

Was this review helpful? Yes 1
PRIDEINN_12, General Manager at PrideInn Hotel Raphta Suites, responded to this review

Dear Mr. Bumali, Thanks you so much for your your appreciation of our services. We are so much encouraged. We hope to see you soon. Lawrence Kinyua, General Manager More

Pretoria, South Africa
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 1, 2014

I was here for 1 night enroute to South Africa. The food was nice, services are above what to expect, the staff seemingly very motivated, and thought the buildings looked abit classic, the interiors are exceptional. They have over 20 entertainment channels. Excellent place in Nairobi. Check in was memorable and the quest ever.

Was this review helpful? Yes 1
PRIDEINN_12, General Manager at PrideInn Hotel Raphta Suites, responded to this review

Dear Mr. Gibson, Thank you so much for appreciating our services and establishment, We were also honored to host you. We look forward to seeing you soon. General Manager Lawrence Kinyua More

Vance, Alabama
1 review
5 of 5 stars Reviewed February 1, 2014

This being my 3rd time to this hotel, Am so much fascinated by their consistence. The services are exceptional and the people are so nice. My last sty was a little bit shorter but I even enjoyed the most. The new menu in the restaurants was amazing. The new receptionist,(I forgot the name) was very nice to us and we... More

Was this review helpful? Yes
PRIDEINN_12, General Manager at PrideInn Hotel Raphta Suites, responded to this review

Dear Hardy, We are so much appreciative for your review and preferring to stay at our hotel several times. We wish you well and hope to see you again soon. Lawrence Kinyua, General Manager More

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Additional Information about PrideInn Hotel Raphta Suites

Address: Raphta Road | Westlands, Nairobi 38343, Kenya
Location: Kenya > Nairobi > Nairobi Central Business District
Price Range (Based on Average Rates): $
Hotel Class:3 star — PrideInn Hotel Raphta Suites 3*
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25 photos of this hotel

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Airport Transportation
Hotel Style
#2 Romantic Hotel in Nairobi #6 Best Value Hotel in Nairobi #6 Business Hotel in Nairobi #8 Family Hotel in Nairobi
Hotel Class
Official Description (provided by the hotel)
Prideinn Hotel offers a luxurious haven where business and pleasure seamlessly blend. Located along Raphta road within the heart of WestlandsEasy access to the Central Business District, Westlands Business Area, International organization, Financial Institutions and other offices. ... more   less 
Number of rooms
30

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