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PrideInn Hotel Raphta Road

Raphta Road | Westlands, Nairobi 00200, Kenya
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PrideInn Hotel Raphta Road
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150 Reviews from our TripAdvisor Community

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Traveler rating
    117
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (93)
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  • Italian first
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There are newer reviews for PrideInn Hotel Raphta Road
See the most recent reviews
Lagos, Nigeria
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 24, 2014

I got here late in the evening on a Wednesday and met Erick at the Reception and I was surprised to be called by name. This is the most friendly hotel staff I have encountered in a while. He quickly recommended a snack and I went for a cheese Sandwich which was very well prepared in less than 10 minutes... More 

Was this review helpful? Yes 1
PRIDEINN_12, Manager at PrideInn Hotel Raphta Road, responded to this review

Dear Mr. Ofue, It is so good to read your review on trip advisor. We are so delighted that you left a happy guest and now part of PrideInn team. Erick has been recognized for making your evening a good one. We surely hope you will be visiting us soon. Lawrence Kinyua, General Manager More 

Nairobi, Kenya
1 review
5 of 5 stars Reviewed April 21, 2014

Friendly service probably is the best experience you need in any restaurant, PrideInn Raphta Road made our Ester Sunday so colorful. We requested for a vegetarian menu, and we were well understood despite the standard BBQ that was set for the day.Food was good and more so the waiter - Moses was very very helpful and friendly, The best part... More 

Was this review helpful? Yes
PRIDEINN_12, Manager at PrideInn Hotel Raphta Road, responded to this review

Dear guest, Thank you for taking time to review our services. We are delighted to hear of positive feedback. It is our goal to ensure that all clients request are addressed to the best as per the resources available to us. Moses has been recognized for taking good care of your needs while with us during Easter. Welcome. Lawrence Kinyua,... More 

Lagos, Nigeria
1 review
5 of 5 stars Reviewed April 18, 2014

I was impressed by ​Hotel staff during my visits to Nairobi. Very effective from airport transfer to check in to the room cleanliness. Beautiful spacious rooms for a pocket friendly price and indeed very good room maids.This place is undergoing a face lift​ and a few areas that were of concern have been sorted out​ ​and polished.Restaurant offers in terms... More 

Was this review helpful? Yes
PRIDEINN_12, Manager at PrideInn Hotel Raphta Road, responded to this review

Dear Abdullatif, We do appreciate your time and good comments about our facility. However, as you had mentioned, we are now in the final stage of renovation and by May 2014, all the rooms shall be up to the standard. We have brought in a quite experienced Chef with vast knowledge and I will confidently assure you our breakfast as... More 

Addis Ababa, Ethiopia
1 review
5 of 5 stars Reviewed April 17, 2014

This is to register my satisfaction with Prideinn, I have been to your facility on several occasions and I do appreciate the efforts made with every visit. With the newly renovated rooms, I have all the reason and confidence to recommend the place to the world. The staff are very courteous and helpful. the place is kept neat and of... More 

Was this review helpful? Yes
PRIDEINN_12, Manager at PrideInn Hotel Raphta Road, responded to this review

Dear Guest, We are so much honored to read your review as well as to learn that you were greatly impressed by our team. It is our objective to ensure that our clients enjoy their stay and we try hard to make sure all discomforts if any are addressed in good time. Management do acknowledge your loyalty and we hope... More 

North Vancouver, Canada
1 review
5 of 5 stars Reviewed April 15, 2014

Beautiful little country-like hotel within the rich West lands suburbs in Nairobi, very peaceful and quite. Excellent service, food was good, rooms were great and clean,quality entertainment and very friendly lot. I enjoyed mt stay. Most likely will return in two weeks time.

Was this review helpful? Yes
PRIDEINN_12, Manager at PrideInn Hotel Raphta Road, responded to this review

Dear Mr. Dragan, Hope you are well, I too wish to appreciate your patronage and your very valuable lessons on travel world. Thank you so much for the beautiful review. Remember this is your home in Nairobi. Lawrence Kinyua, General Manager More 

Boulevard, California
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 10, 2014

PrideInn Raphta is very decent place. I stayed there for 2 nights and all was commendable.Rooms are clean and neat with mosquito net which was very necessary since the hotel has alot of vegetation. Marvelous restaurant service, very polite and kind staff and Highly commendable security. Excellent accommodation choice in Nairobi.

Was this review helpful? Yes 1
PRIDEINN_12, Manager at PrideInn Hotel Raphta Road, responded to this review

Dear Joel, Thank you so much for taking time to give us a brilliant review. We are honored and delighted to note that we made your stay memorable. We do hope to host you again soon. Lawrence Kinyua, General Manager More 

Singaraja, Indonesia
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 7, 2014

My Hubby and I stayed 3 nights at PrideInn Raphta recommended by a family friend. Rooms are basic but very well set, looks like a new hotel inside, with a homely set up from outside. The restaurant was good and the breakfast was excellent .The best of, was the amazing friendliness of the entire staff and the personalized service especially... More 

Was this review helpful? Yes 1
PRIDEINN_12, Manager at PrideInn Hotel Raphta Road, responded to this review

Jamel, Thank you for your review, we do appreciate your positive feedback. Lawrence Kinyua, General Manager More 

Pensilva, United Kingdom
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 4, 2014

I was here for two nights on a business trip and look forward to going back. Very calm and comfortable place. Friendly staff, good food, clean rooms, good security! And very fast Wi-Fi and is free. More of a countryside hotel and good for corporate clients. As a hotelier, I would rate the service 4 star! Best place to stay... More 

Was this review helpful? Yes 1
PRIDEINN_12, Manager at PrideInn Hotel Raphta Road, responded to this review

Dear Jeanne, Thank you for your review and rating us four star already. We so happy to realize how much you found our services valuable. We hope to host you soon again. Lawrence Kinyua, General Manager More 

Madrid, Spain
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 4, 2014

We stayed at this hotel for one night en route to Mombasa. They have very pleasant rooms clean and spacious. Nice restaurant and very good mannered front desk staff. The gardens are well kept and the compound very clean. Helpful staff and breakfast buffet has large variety of dishes which include local vegetables… Sukuma Week! Very delicious.

Was this review helpful? Yes 1
PRIDEINN_12, Manager at PrideInn Hotel Raphta Road, responded to this review

Dear Jerkins, Thank you for your positive comments on staff, services and meals. We acknowledge your patronage and trust that we shall be hosting you soon once more. Lawrence Kinyua, General Manager More 

Atlantic City, New Jersey
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 30, 2014

I have been in Nairobi severally, and by far this has been one of my best stay in a hotel for while, I did not experience any hustle with the services from the check in, food services, room cleanliness and security. Secondly, the place is so peaceful you would mimagine of it in the countryside yet it is only 5... More 

Was this review helpful? Yes 1
PRIDEINN_12, Manager at PrideInn Hotel Raphta Road, responded to this review

Dear David, We do appreciate you for taking time to put up such a nice review about our services. We are delighted to learn that you were satisfied with our services. It is our hope that we shall be hosting you soon enough. Kind regards, Lawrence Kinyua More 

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