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PrideInn Hotel Raphta Road

Raphta Road | Westlands, Nairobi 00200, Kenya
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PrideInn Hotel Raphta Road
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150 Reviews from our TripAdvisor Community

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Traveler rating
    117
    15
    9
    7
    2
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14
32
22
55
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (93)
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  • English first
  • French first
  • Italian first
  • Any
English first
  • All months
    (150)
  • Mar-May only
    (30)
  • Jun-Aug only
    (24)
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    (50)
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    (46)
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There are newer reviews for PrideInn Hotel Raphta Road
See the most recent reviews
Salmiyah, Kuwait
Level Contributor
104 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 74 helpful votes
5 of 5 stars Reviewed August 4, 2014

We stayed here for just one night during our recent Kenya Trip during the first night. We had booked a double room, an Airport pick-up and a cab booking for our Dinner. Everything was well-arranged for us; the driver was standing at the arrivals gate with our name board, the room was ready, well decorated and stocked with tea-coffee stuff... More 

Was this review helpful? Yes
Eugen T, General Manager at PrideInn Hotel Raphta Road, responded to this review

Dear Cheon, Thank you very much for sharing your great experience at PrideInn Hotel Raphta. It’s great that you selected PrideInn Hotel and I am glad to read that you found everything well arranged in our hotel. I’m also excited to note that you found our staff very courteous and informative. Our friendly and helpful staff strive to provide warm,... More 

Wisconsin
1 review
5 of 5 stars Reviewed July 31, 2014

It has good security and I felt safe. The hotel was quiet and it has a very good ambience. To add to that they have monkeys that come once in a while!!! Rooms were small and simple and included a fan unit which was useful. The bed was comfortable. I stayed here two nights before and after a hiking and... More 

Was this review helpful? Yes
Eugen T, General Manager at PrideInn Hotel Raphta Road, responded to this review

Dear Jade, Thank you very much for sharing your great experience at PrideInn Hotel Raphta. It’s great that you selected PrideInn Hotel Raphta and I am glad to read that you felt comfortable and secure. Our staff are very friendly and helpful as they strive to provide warm, welcoming, high standard service always, and making your stay with us great.... More 

Berlin, Germany
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed July 14, 2014

I stayed at Pride Inn Raphta for 3 nights on a business trip to Nairobi. Picked the hotel based on TripAdvisor reviews plus the cost. This is a small hotel hidden somewhere in westlands. The hotel is fenced and with sufficient security. The grounds are beautiful. The staff was very friendly and helpful. The room was basic but very clean.... More 

Was this review helpful? Yes 1
Eugen T, General Manager at PrideInn Hotel Raphta Road, responded to this review

Dear Kolarov, Thank you very much for sharing your great experience at PrideInn Hotel Raphta. It’s great that you selected PrideInn Hotel Raphta and I am glad to read that you found our service very good. I’m also excited to note that you found our staff very friendly and helpful as they strive to provide warm, welcoming, high standard service... More 

Nairobi
1 review
1 of 5 stars Reviewed July 7, 2014

I have stayed at the pride inn Lantana and loved it. I expected the same level of service when I stayed at Pride inn Raphta. Service at the restaurant was very slow. It about half an hour for us to get our food. The waiters were helpful but not friendly. The rooms are old and outdated. The floors are unsightly... More 

Was this review helpful? Yes
Eugen T, General Manager at PrideInn Hotel Raphta Road, responded to this review

Dear Kimotho, Thank you very much for sharing your great experience at PrideInn Hotel Raphta. We do appreciate your feedback. PrideInn Hotel Raphta is wholly committed to serve our guests exceptionally and ensure their experience with us is exceeding. I am sad to hear about your experience with your room and the restaurant. Indeed, we encourage our guests to give... More 

New Delhi, India
Level Contributor
43 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
3 of 5 stars Reviewed July 5, 2014

I am currently staying in Pride Inn from 01 July to 01 August. I am very happy with the attitude serene and beauty of the place and staff attitude as well. However, food is very disappointing here croissants are of bad quality everyday. I will recommend friends to stay here but ask them to eat out.

Was this review helpful? Yes 2
Eugen T, General Manager at PrideInn Hotel Raphta Road, responded to this review

Dear Mr. Prateek, Thank you very much for sharing your great experience at PrideInn Hotel Raphta. We do appreciate your feedback. PrideInn Hotel Raphta is wholly committed to serve our guests exceptionally and ensure their experience with us is exceeding.Thank you for the positive feedback in regards to our staff attitude and also the serene and beauty of our hotel.... More 

Johannesburg, South Africa
1 review
5 of 5 stars Reviewed July 3, 2014

I stayed at Pride Inn Raphta 2 yrs ago and i was not impressed but this time i found that a lot has changed and i was so impressed by the new rooms that were refurbished recently. I wish i could stay longer but i had to attend to some business upcountry. The Indian food was equally even though their... More 

Was this review helpful? Yes
Eugen T, General Manager at PrideInn Hotel Raphta Road, responded to this review

Dear Janet, Thank you very much for sharing your great experience at PrideInn Hotel Raphta. Its great that you selected Pride Inn Raphta once again and we are glad to read you were impressed with our hotel this time. I am also excited to note that you found the Indian food to be equally good.Our friendly and helpful staff strive... More 

Samal Island, Philippines
1 review
5 of 5 stars Reviewed June 27, 2014

I had some business in westlands and i was booked by a friend of mine. I was impressed by the environment of this hotel and location,it was very quiet and refreshing. This is a good hotel for someone looking for a quiet place. I would recommend anytime. I was booked in a room near the reception and it was new... More 

Was this review helpful? Yes
Eugen T, General Manager at PrideInn Hotel Raphta Road, responded to this review

Dear Mohammed, Thank you very much for sharing your great experience at PrideInn Hotel Raphta. Its great that you selected Pride Inn Raphta. and we are glad to read you were impressed with our hotel enviroment. Our friendly and helpful staff strive to provide warm, welcoming, high standard service always. We do hope next time you will have time to... More 

Alabaster, Alabama
1 review
5 of 5 stars Reviewed June 20, 2014

I stayed at Pride Inn for 4 days and i was impressed with the attitude of the staff. Grace was very helpful at the reception and Vicky at the restaurant. I was also impressed with the food variety that they had i will definately be recommending this hotel to my friends who are coming in August for Holiday.

Was this review helpful? Yes
Eugen T, General Manager at PrideInn Hotel Raphta Road, responded to this review

Dear Gilbert, Thank you very much for sharing your great experience at PrideInn Hotel Raphta. It’s great that you selected PrideInn Hotel Raphta and I am glad to read that you found our meals offering great!. I’m also excited to note that you were impressed with the attitude of our staff. I have personally passed on your commendation to Grace... More 

Kigali, Rwanda
2 reviews
5 of 5 stars Reviewed June 13, 2014

This hotel was recommended by friend from Uganda who had stayed here for a week in January. I was with my husband and we found the place maverous especially the front desk team was super. They really made our check-in a wonderful experience with a glass of very cold fresh juice. Despite our ugly encounter with the airport taxi driver,... More 

Was this review helpful? Yes
Eugen T, General Manager at PrideInn Hotel Raphta Road, responded to this review

Dear Eva, Thank you very much for sharing your great experience at PrideInn Hotel Raphta. It’s great that you selected PrideInn Hotel Raphta and I am glad to read that you found our hotel our rooms fantastic and our meals offering great!. I’m also excited to note that you found our staff very polite. Our friendly and helpful staff strive... More 

Kigoma, Tanzania
1 review
5 of 5 stars Reviewed June 11, 2014

I was at Raphta for a 3 day conference last month and the food was very good. We had buffet for 3 days and they had a selection of continental and indian food. The service was also timely. Keep up the good work.

Was this review helpful? Yes
Eugen T, General Manager at PrideInn Hotel Raphta Road, responded to this review

Dear Catherine, Thank you very much for sharing your great experience at PrideInn Hotel Raphta. We are glad you came for a conference at Raphta. As you mentioned our buffet has a selection of continental,Indian and Chinese meals. I’m also excited to note that you found our food to be great we will ensure to maintain the same standards. Our... More 

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Prices are for 1 room, 2 adults
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