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PrideInn Hotel Raphta Suites

Raphta Road | Westlands, Nairobi 38343, Kenya
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PrideInn Hotel Raphta Suites
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PrideInn Hotel Raphta Suites
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146 reviews from our community

Traveler rating
    113
    15
    9
    7
    2
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12
31
22
54
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (91)
Date | Rating
  • English first
  • Italian first
  • Any
English first
  • All months
    (146)
  • Mar-May only
    (30)
  • Jun-Aug only
    (20)
  • Sep-Nov only
    (50)
  • Dec-Feb only
    (46)
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There are newer reviews for PrideInn Hotel Raphta Suites
See the most recent reviews
Nairobi, Kenya
1 review
5 of 5 stars Reviewed October 14, 2013

Excellent service, superb staff,really loved my stay here.The rooms are spacious, lavish and comfortable.The food...mmmh!! fantastic.I would not hesitate to come back to the hotel anytime. The management and the staff treat you like family catering to every little need. Keep up the good work.

Was this review helpful? Yes
Eugen T, General Manager at PrideInn Hotel Raphta Suites, responded to this review

We sincerely thank you for taking time to review our property and we shall endeavor our very best to keep our service better..sincere regards, Siele More 

Nairobi, Kenya
1 review
4 of 5 stars Reviewed October 10, 2013

I had a great two night stay at the hotel and the experience was worth every moment. The Reception, service, decor and ambience was just the perfect ensemble. The manager and his team always on hand to attend to every need. I will not hesitate to recommend the place to anyone wishing to stay at the Pride Inn. To sielle... More 

Was this review helpful? Yes
Eugen T, General Manager at PrideInn Hotel Raphta Suites, responded to this review

We sincerely thank you for taking time to review our property and we shall endeavor our very best to keep our service even better..sincere regards, Siele More 

Dubai, United Arab Emirates
2 reviews
5 of 5 stars Reviewed October 9, 2013

My stay at this hotel with my family was awesome....we came as a huge family on transit to the Mara, we arrived late at night and the team was still jovial and energetic to receive us. The welcome was great thanks to the front office reception and assisted is to get some off the counter medication for one of the... More 

Was this review helpful? Yes
Eugen T, General Manager at PrideInn Hotel Raphta Suites, responded to this review

We sincerely thank you for taking time to review our property and we shall endeavor our very best to keep our service even better..sincere regards, Siele More 

Tblisi
1 review
5 of 5 stars Reviewed October 8, 2013

The ambiance, food and service were excellent. A chat with the F&B manager Edwin was an eye opener as he is the embodiment of finese in service as he made the phrase home away from home ring true! Well done guys, keep it up. A must visit when in Kenya!

Was this review helpful? Yes
Eugen T, General Manager at PrideInn Hotel Raphta Suites, responded to this review

We sincerely thank you for taking time to review our property and we shall endeavor our very best to keep our service even better..sincere regards, Siele More 

Nairobi, Kenya
1 review
4 of 5 stars Reviewed October 4, 2013

Had just heard of it,till had the chance to find out.What a wonderful place,amaazingly great!Both the staff were so friendly and very helpful,cant wait to get the opportunity to sample the services again.

Was this review helpful? Yes
Eugen T, General Manager at PrideInn Hotel Raphta Suites, responded to this review

thank you so much for the kind review...... More 

1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed October 3, 2013

I stayed at this property from the 30th September and I must really say I got more than my money's worth. The property has been well looked after, the rooms are good and wel appointed, the food is very good too. The ambience is very good and I was pleasantly surprised that my room was quiet in the evenings. This... More 

Was this review helpful? Yes 2
Eugen T, General Manager at PrideInn Hotel Raphta Suites, responded to this review

Thank you very much for this .... More 

Mombasa, Kenya
1 review
5 of 5 stars Reviewed October 2, 2013

This is the place to be. I stayed in pride Inn for one week and i cant estate to recommend this incredible property to both the international and local clientele. I have a personal rating system differentiated on items, so I would give a 5 stars for the rooms, 5 stars for the food and 5 star for the service.... More 

Was this review helpful? Yes
Eugen T, General Manager at PrideInn Hotel Raphta Suites, responded to this review

we very much appreciate your positive comments....we look forward to hosting you again soon! Regards...Siele More 

Nairobi, Kenya
1 review
5 of 5 stars Reviewed October 2, 2013

I was extremely impressed with every aspect of my stay...The staff at this hotel are exceptional, and have excellent customer service skills. They are helpful, attentive, and knowledgeable. I will be returning here again in the future as it is a hotel i can trust 110%

Was this review helpful? Yes
Eugen T, General Manager at PrideInn Hotel Raphta Suites, responded to this review

We sincerely thank you for taking time to review our property and we shall endeavor our very best to keep our service even better..sincere regards, Siele More 

1 review
5 of 5 stars Reviewed October 1, 2013 via mobile

We stayed at Pride Inn for one week during my honeymoon and I had a fantastic experience. The rooms are very spacious, the staff are very friendly and the service was excellent, the food was very nice and we loved the location of the hotel.

Was this review helpful? Yes
Eugen T, General Manager at PrideInn Hotel Raphta Suites, responded to this review

we very much appreciate your positive comments....we look forward to hosting you again soon! Regards...Siele More 

Nairobi, Kenya
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed October 1, 2013

Just stayed in the new wing of the hotel and its incredible . The staff are amazing and pay attention to all the details .Food is amazing and ooh what more cam i say -Try it for yourself and you will keep asking for more ..The Manager Hillary Siele is one with high professional skills .He beats them all with... More 

Was this review helpful? Yes 2
Eugen T, General Manager at PrideInn Hotel Raphta Suites, responded to this review

We sincerely thank you for taking time to review our property and we shall endeavor our very best to keep our service even better..sincere regards, Siele More 

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