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PrideInn Hotel Raphta Suites

3.0 of 5
Raphta Road | Westlands, Nairobi 38343, Kenya
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PrideInn Hotel Raphta Suites
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PrideInn Hotel Raphta Suites
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146 reviews from our community

Traveler rating
    113
    15
    9
    7
    2
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12
31
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54
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (91)
Date | Rating
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  • Italian first
  • Any
English first
  • All months
    (146)
  • Mar-May only
    (30)
  • Jun-Aug only
    (20)
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There are newer reviews for PrideInn Hotel Raphta Suites
See the most recent reviews
Mombasa, Kenya
1 review
5 of 5 stars Reviewed September 25, 2014

I was here for 3 days and all was a pleasant stay at value.Despiute the discount, their rates are very reasonable and affordable. I was lucky to get the newly renovated rooms and no words to define the comfort here. All equip with excellent facilities with windows facing directly toward the afternoon sun. Services were ok but I loved the... More 

Was this review helpful? Yes
Eugen T, General Manager at PrideInn Hotel Raphta Suites, responded to this review

Dear Hassan, Thank you very much for sharing your great experience at PrideInn Hotel Raphta. It’s great that you selected PrideInn Hotel and I am glad to read that you loved the hotel.We are flexible with service provision and we provide a courtesy van with prior request to and from westlands free of charge. Our newly renovated rooms are excellent... More 

Nairobi, Kenya
Contributor
14 reviews 14 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed September 16, 2014

Its the best hotel with great service, staffs are friendly and management are always there to listen your compliment. also the security is good. also near the museum of kenya where we visited and the history of kenya.

Was this review helpful? Yes
Eugen T, General Manager at PrideInn Hotel Raphta Suites, responded to this review

Dear Dancomtours, Thank you very much for sharing your great experience at PrideInn Hotel Raphta. It’s great that you selected PrideInn Hotel and I am glad to read that you found our service to be great and the management equally available to listen. I’m also excited to note that you found our staff very friendly. Our friendly and helpful staff... More 

Sussex, New Jersey
2 reviews
5 of 5 stars Reviewed September 14, 2014

Couldn't get a better offer than that what was extend to us by the Management. We were in Nairobi for 7 nights and despite the discounted rate - value remained the same, we got a free night for the long stay! This made my trip most enjoyable. Breakfast and high Speed WIFI are inclusive in the room rates and the... More 

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Eugen T, General Manager at PrideInn Hotel Raphta Suites, responded to this review

Dear Hughes, Thank you very much for sharing your great experience at PrideInn Hotel Raphta. It’s great that you selected PrideInn Hotel and I am glad to read that you found our hotel to be so quite and peaceful. I’m also excited to note that you loved our staff . Our friendly and helpful staff strive to provide warm, welcoming,... More 

1 review
1 of 5 stars Reviewed September 8, 2014

It took almost half an hour to get a simple cup of tea or coffee at your Rapta road branch on Thursday last week for 10 guests during my cousins wedding rehearsal. This was very slow service and was the tip of the ice bag. The day if the wedding your kitchen staff decided to roast meat directly in front... More 

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Top Contributor
66 reviews 66 reviews
30 hotel reviews
29 helpful votes 29 helpful votes
3 of 5 stars Reviewed August 25, 2014

We were greeted at the airport by a driver from the hotel (prepaid) and endured the long bumpy ride into the hotel. The room we stayed in was decent with a big bed but a duvet that was just a little too small to sleep under for 2 people and the plug for the kettle did not match the plugs... More 

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Eugen T, General Manager at PrideInn Hotel Raphta Suites, responded to this review

Dear Esbrks, Thank you very much for sharing your great experience at PrideInn Hotel Raphta. We do appreciate your feedback. PrideInn Hotel Raphta is wholly committed to serve our guests exceptionally and ensure their experience with us is exceeding.Thank you for the feedback in regards to the helpful staff and also the nice rooms but we have noted the issue... More 

Pune
Senior Contributor
30 reviews 30 reviews
8 hotel reviews
30 helpful votes 30 helpful votes
5 of 5 stars Reviewed August 19, 2014

We chose to stay in this hotel after reading reviews on TA. And I just want to thank everyone who helped with reviews. This hotel is about 5-6 kms away from extremely busy streets of Nairobi. Plenty of high profile residential places on the same road so cant be called secluded as well. Very peaceful place. The breakfast they serve... More 

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Eugen T, General Manager at PrideInn Hotel Raphta Suites, responded to this review

Dear Varadj, Thank you very much for sharing your great experience at PrideInn Hotel Raphta. It’s great that you selected PrideInn Hotel and I am glad to read that you found our breakfast amazing and the prices economical. I’m also excited to note that you found our staff very polite and courteous especially Mohamed. I have personally passed on your... More 

Bridgnorth, United Kingdom
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed August 9, 2014

This is an excellent hotel to stop in after a safari (we had a camping safari) for the last night or two in Nairobi. Rooms were very luxurious, clean and tidy. Bed was very comfy. The staff were very friendly and there is a nice restaurant. It was in a secure compound and quiet while we were there. It is... More 

Was this review helpful? Yes 1
Eugen T, General Manager at PrideInn Hotel Raphta Suites, responded to this review

Dear Kath Andy, Thank you very much for sharing your great experience at PrideInn Hotel Raphta. It’s great that you selected PrideInn Hotel and I am glad to read that you found our rooms to luxurious,clean and tidy. I’m also excited to note that you found our staff very friendly and the restaurant was nice. Our friendly and helpful staff... More 

Salmiyah, Kuwait
Top Contributor
94 reviews 94 reviews
23 hotel reviews
56 helpful votes 56 helpful votes
5 of 5 stars Reviewed August 4, 2014

We stayed here for just one night during our recent Kenya Trip during the first night. We had booked a double room, an Airport pick-up and a cab booking for our Dinner. Everything was well-arranged for us; the driver was standing at the arrivals gate with our name board, the room was ready, well decorated and stocked with tea-coffee stuff... More 

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Eugen T, General Manager at PrideInn Hotel Raphta Suites, responded to this review

Dear Cheon, Thank you very much for sharing your great experience at PrideInn Hotel Raphta. It’s great that you selected PrideInn Hotel and I am glad to read that you found everything well arranged in our hotel. I’m also excited to note that you found our staff very courteous and informative. Our friendly and helpful staff strive to provide warm,... More 

Wisconsin
1 review
5 of 5 stars Reviewed July 31, 2014

It has good security and I felt safe. The hotel was quiet and it has a very good ambience. To add to that they have monkeys that come once in a while!!! Rooms were small and simple and included a fan unit which was useful. The bed was comfortable. I stayed here two nights before and after a hiking and... More 

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Eugen T, General Manager at PrideInn Hotel Raphta Suites, responded to this review

Dear Jade, Thank you very much for sharing your great experience at PrideInn Hotel Raphta. It’s great that you selected PrideInn Hotel Raphta and I am glad to read that you felt comfortable and secure. Our staff are very friendly and helpful as they strive to provide warm, welcoming, high standard service always, and making your stay with us great.... More 

Berlin, Germany
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 14, 2014

I stayed at Pride Inn Raphta for 3 nights on a business trip to Nairobi. Picked the hotel based on TripAdvisor reviews plus the cost. This is a small hotel hidden somewhere in westlands. The hotel is fenced and with sufficient security. The grounds are beautiful. The staff was very friendly and helpful. The room was basic but very clean.... More 

Was this review helpful? Yes 1
Eugen T, General Manager at PrideInn Hotel Raphta Suites, responded to this review

Dear Kolarov, Thank you very much for sharing your great experience at PrideInn Hotel Raphta. It’s great that you selected PrideInn Hotel Raphta and I am glad to read that you found our service very good. I’m also excited to note that you found our staff very friendly and helpful as they strive to provide warm, welcoming, high standard service... More 

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