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PrideInn Hotel Raphta Road

Raphta Road | Westlands, Nairobi 00200, Kenya
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PrideInn Hotel Raphta Road
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150 Reviews from our TripAdvisor Community

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Traveler rating
    117
    15
    9
    7
    2
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14
32
22
55
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (93)
Date | Rating
  • English first
  • French first
  • Italian first
  • Any
English first
  • All months
    (150)
  • Mar-May only
    (30)
  • Jun-Aug only
    (24)
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    (50)
  • Dec-Feb only
    (46)
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There are newer reviews for PrideInn Hotel Raphta Road
See the most recent reviews
Austria
1 review
5 of 5 stars Reviewed October 22, 2014

We stayed at PrideInn in September and we had a lovely stay. We sampled their buffet dinner which i understand was reserved for a group staying in the hotel. A staff by the name Nancy ushered us in and allowed us to have buffet. Also one of the manager was kind enough to help us get our luggage from the... More 

Was this review helpful? Yes
Eugen T, General Manager at PrideInn Hotel Raphta Road, responded to this review

Dear Kingston, Thank you very much for sharing your great experience at PrideInn Hotel Raphta. It’s great that you selected PrideInn Hotel and I am glad to read that you had a lovely stay. I’m also excited to note that you found our staff very friendly. I have personally passed your appreciation to Nancy.We have noted the issue you have... More 

Nairobi, Nairobi, Kenya
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed October 16, 2014

i stayed here for 6 days as we had a conference at the hotel. Everything was perfect, i was given a very spacious room with bedroom and sitting room separate. The buffet was awesome we all liked it. Great work am sure we will come back next time.

Was this review helpful? Yes 1
Eugen T, General Manager at PrideInn Hotel Raphta Road, responded to this review

Dear Philip, Thank you very much for sharing your great experience at PrideInn Hotel Raphta. It’s great that you selected PrideInn Hotel and I am glad to read that everything was perfect.Thank you for your recommendation and we appreciate each word. We definitely look forward to hosting you again. Yours sincerely, John Gitau General Manager Pride Inn Raphta More 

Amsterdam, Noord-Holland, Netherlands
1 review
5 of 5 stars Reviewed October 6, 2014

Great hotel, clean rooms, Very kind and helpfull staff. Nice breakfast and great dinner. I recovered here from surgery, best place to be! Go to giraffe place, animal Orphanage and museum. The mall is also a nice place to go. If you get a taxi, ask how much it will cost before you go, sometimes they don't have change. The... More 

Was this review helpful? Yes
Eugen T, General Manager at PrideInn Hotel Raphta Road, responded to this review

Dear Josje K, Thank you very much for sharing your great experience at PrideInn Hotel Raphta. It’s great that you selected PrideInn Hotel and I am glad to read that you love the hotel and that the breakfast and dinner are great. It was a pleasure to meet you and have a chat and we wish you a quick recovery.We... More 

Mombasa, Kenya
1 review
5 of 5 stars Reviewed September 25, 2014

I was here for 3 days and all was a pleasant stay at value.Despiute the discount, their rates are very reasonable and affordable. I was lucky to get the newly renovated rooms and no words to define the comfort here. All equip with excellent facilities with windows facing directly toward the afternoon sun. Services were ok but I loved the... More 

Was this review helpful? Yes
Eugen T, General Manager at PrideInn Hotel Raphta Road, responded to this review

Dear Hassan, Thank you very much for sharing your great experience at PrideInn Hotel Raphta. It’s great that you selected PrideInn Hotel and I am glad to read that you loved the hotel.We are flexible with service provision and we provide a courtesy van with prior request to and from westlands free of charge. Our newly renovated rooms are excellent... More 

Nairobi, Kenya
Level Contributor
23 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed September 16, 2014

Its the best hotel with great service, staffs are friendly and management are always there to listen your compliment. also the security is good. also near the museum of kenya where we visited and the history of kenya.

Was this review helpful? Yes
Eugen T, General Manager at PrideInn Hotel Raphta Road, responded to this review

Dear Dancomtours, Thank you very much for sharing your great experience at PrideInn Hotel Raphta. It’s great that you selected PrideInn Hotel and I am glad to read that you found our service to be great and the management equally available to listen. I’m also excited to note that you found our staff very friendly. Our friendly and helpful staff... More 

Sussex, New Jersey
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed September 14, 2014

Couldn't get a better offer than that what was extend to us by the Management. We were in Nairobi for 7 nights and despite the discounted rate - value remained the same, we got a free night for the long stay! This made my trip most enjoyable. Breakfast and high Speed WIFI are inclusive in the room rates and the... More 

Was this review helpful? Yes
Eugen T, General Manager at PrideInn Hotel Raphta Road, responded to this review

Dear Hughes, Thank you very much for sharing your great experience at PrideInn Hotel Raphta. It’s great that you selected PrideInn Hotel and I am glad to read that you found our hotel to be so quite and peaceful. I’m also excited to note that you loved our staff . Our friendly and helpful staff strive to provide warm, welcoming,... More 

1 review
1 of 5 stars Reviewed September 8, 2014

It took almost half an hour to get a simple cup of tea or coffee at your Rapta road branch on Thursday last week for 10 guests during my cousins wedding rehearsal. This was very slow service and was the tip of the ice bag. The day if the wedding your kitchen staff decided to roast meat directly in front... More 

Was this review helpful? Yes
PRIDEINN_12, Manager at PrideInn Hotel Raphta Road, responded to this review

Thank you for your feedback. We took note of all your concerns and appropriate measure were taken to avoid such an incident i any of the PrideInn Units. Lawrence Kinyua More 

Level Contributor
70 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
3 of 5 stars Reviewed August 25, 2014

We were greeted at the airport by a driver from the hotel (prepaid) and endured the long bumpy ride into the hotel. The room we stayed in was decent with a big bed but a duvet that was just a little too small to sleep under for 2 people and the plug for the kettle did not match the plugs... More 

Was this review helpful? Yes
Eugen T, General Manager at PrideInn Hotel Raphta Road, responded to this review

Dear Esbrks, Thank you very much for sharing your great experience at PrideInn Hotel Raphta. We do appreciate your feedback. PrideInn Hotel Raphta is wholly committed to serve our guests exceptionally and ensure their experience with us is exceeding.Thank you for the feedback in regards to the helpful staff and also the nice rooms but we have noted the issue... More 

Pune
Level Contributor
34 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
5 of 5 stars Reviewed August 19, 2014

We chose to stay in this hotel after reading reviews on TA. And I just want to thank everyone who helped with reviews. This hotel is about 5-6 kms away from extremely busy streets of Nairobi. Plenty of high profile residential places on the same road so cant be called secluded as well. Very peaceful place. The breakfast they serve... More 

Was this review helpful? Yes
Eugen T, General Manager at PrideInn Hotel Raphta Road, responded to this review

Dear Varadj, Thank you very much for sharing your great experience at PrideInn Hotel Raphta. It’s great that you selected PrideInn Hotel and I am glad to read that you found our breakfast amazing and the prices economical. I’m also excited to note that you found our staff very polite and courteous especially Mohamed. I have personally passed on your... More 

Bridgnorth, United Kingdom
Level Contributor
9 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed August 9, 2014

This is an excellent hotel to stop in after a safari (we had a camping safari) for the last night or two in Nairobi. Rooms were very luxurious, clean and tidy. Bed was very comfy. The staff were very friendly and there is a nice restaurant. It was in a secure compound and quiet while we were there. It is... More 

Was this review helpful? Yes 1
Eugen T, General Manager at PrideInn Hotel Raphta Road, responded to this review

Dear Kath Andy, Thank you very much for sharing your great experience at PrideInn Hotel Raphta. It’s great that you selected PrideInn Hotel and I am glad to read that you found our rooms to luxurious,clean and tidy. I’m also excited to note that you found our staff very friendly and the restaurant was nice. Our friendly and helpful staff... More 

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