We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

PrideInn Hotel Raphta Suites

3.0 of 5 Raphta Road | Westlands, Nairobi 38343, Kenya
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 1 more site!
PrideInn Hotel Raphta Suites
Professional photos View all
Browse nearby
PrideInn Hotel Raphta Suites
Write a Review

146 reviews from our community

Traveler rating
    113
    15
    9
    7
    2
See reviews for
12
31
22
54
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (91)
Date | Rating
  • English first
  • Italian first
  • Any
English first
  • All months
    (146)
  • Mar-May only
    (30)
  • Jun-Aug only
    (20)
  • Sep-Nov only
    (50)
  • Dec-Feb only
    (46)
All months
Wellington, New Zealand
Contributor
20 reviews 20 reviews
10 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed yesterday NEW

The rooms are not air conditioned, but have fans. The roof fans work quite well, but some only have a plug in fan which don't. The water wasn't always warm also. The food is quite good, but many menu items were not available. Staff are helpful and service good. Doubt I'd stay there again. It was cheap, but suspect for... More 

Review collected in partnership with this hotel

Was this review helpful? Yes
Atlanta, Georgia
Top Contributor
181 reviews 181 reviews
53 hotel reviews
162 helpful votes 162 helpful votes
2 of 5 stars Reviewed 3 weeks ago

The photos on their website are renovated rooms. We arrived, after making a reservation six months prior, and they were surprised by our arrival. We ended up in an old room with a bare florescent light bulb fixture on the ceiling, peeling paint and exposed plumbing pipes. Breakfast was okay, but overall, it was not what we expected.

Was this review helpful? Yes
Nairobi, Kenya
1 review
5 of 5 stars Reviewed November 20, 2014

people are the essential backbone to any service industry, the receptionists are easy on the tongue. they are quick to make you feel at home and welcome. they even remembered my name. being the second time returning,

Was this review helpful? Yes
Eugen T, General Manager at PrideInn Hotel Raphta Suites, responded to this review

Dear Hiram, Thank you very much for sharing your great experience at PrideInn Hotel Raphta. It’s great that you selected PrideInn Hotel and I am glad to read that you were warmly welcomed and they remembered your name. I have personally passed your feedback to the receptionists who are evidently doing a good job.Our friendly and helpful staff strive to... More 

Nairobi, Kenya
1 review
5 of 5 stars Reviewed November 19, 2014

Visited PrideInn Raphta last month, must say that it is definitely a very good hotel especially considering the price. Service was excellent and very friendly staff. A very quiet environment and overall a good stay...

Was this review helpful? Yes
Eugen T, General Manager at PrideInn Hotel Raphta Suites, responded to this review

Dear GlorySafaris, Thank you very much for sharing your great experience at PrideInn Hotel Raphta. It’s great that you selected PrideInn Hotel and I am glad to read that the service was excellent. I’m also excited to note that the staff were friendly and it is something we are very keen on as a hotel. Thank you for your recommendation... More 

Waco, Texas
2 reviews
3 of 5 stars Reviewed November 18, 2014

We stayed just one night as we transferred out the next morning so we didnt want to spend too much. The hotel is affordable though small and frankly was not very clean for us. Upon returning to Nairobi we did choose another hotel.

Review collected in partnership with this hotel

Was this review helpful? Yes
Eugen T, General Manager at PrideInn Hotel Raphta Suites, responded to this review

Dear Daniel, Thank you very much for sharing your great experience at PrideInn Hotel Raphta. We do appreciate your feedback. PrideInn Hotel Raphta is wholly committed to serve our guests exceptionally and ensure their experience with us is exceeding. I am sad to hear you found the hotel not clean. We have very stringent rules on service provision and the... More 

Perth, Australia
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed October 27, 2014

We enjoyed our stay at Raphta Rd Pride Inn so much we booked in again before we flew out. The staff were great and the hotel is close to main roads but surpisingly quiet. The food was great too! Conveniently close to the Sarit Centre for us to get necessities before heading off on our trip around Kenya. Happily recommend... More 

Was this review helpful? Yes
Eugen T, General Manager at PrideInn Hotel Raphta Suites, responded to this review

Dear Honeydew, Thank you very much for sharing your great experience at PrideInn Hotel Raphta. It’s great that you selected PrideInn Hotel and I am glad to read that you found our food and staff to be great. As you have mentioned we pride ourselves with the quite environment and its perfect for someone who wants get away from the... More 

Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed October 27, 2014

We booked a room based on the photos and information on prideinn's website and was very disappointed. When we arrived they had lost our booking and place us in a very big and worn down room. That we could have lived with but they had also closed the pool and the bar. The restaurant had a big menu but very... More 

Review collected in partnership with this hotel

Was this review helpful? Yes
Eugen T, General Manager at PrideInn Hotel Raphta Suites, responded to this review

Dear Malene, Thank you very much for sharing your great experience at PrideInn Hotel Raphta. We do appreciate your feedback. PrideInn Hotel Raphta is wholly committed to serve our guests exceptionally and ensure their experience with us is exceeding. I am sad to hear about your experience. I understand there was a mix up in regards to your booking leading... More 

Austria
1 review
5 of 5 stars Reviewed October 22, 2014

We stayed at PrideInn in September and we had a lovely stay. We sampled their buffet dinner which i understand was reserved for a group staying in the hotel. A staff by the name Nancy ushered us in and allowed us to have buffet. Also one of the manager was kind enough to help us get our luggage from the... More 

Was this review helpful? Yes
Eugen T, General Manager at PrideInn Hotel Raphta Suites, responded to this review

Dear Kingston, Thank you very much for sharing your great experience at PrideInn Hotel Raphta. It’s great that you selected PrideInn Hotel and I am glad to read that you had a lovely stay. I’m also excited to note that you found our staff very friendly. I have personally passed your appreciation to Nancy.We have noted the issue you have... More 

Nairobi, Nairobi, Kenya
1 review
5 of 5 stars Reviewed October 16, 2014

i stayed here for 6 days as we had a conference at the hotel. Everything was perfect, i was given a very spacious room with bedroom and sitting room separate. The buffet was awesome we all liked it. Great work am sure we will come back next time.

Was this review helpful? Yes
Eugen T, General Manager at PrideInn Hotel Raphta Suites, responded to this review

Dear Philip, Thank you very much for sharing your great experience at PrideInn Hotel Raphta. It’s great that you selected PrideInn Hotel and I am glad to read that everything was perfect.Thank you for your recommendation and we appreciate each word. We definitely look forward to hosting you again. Yours sincerely, John Gitau General Manager Pride Inn Raphta More 

Amsterdam, Noord-Holland, Netherlands
1 review
5 of 5 stars Reviewed October 6, 2014

Great hotel, clean rooms, Very kind and helpfull staff. Nice breakfast and great dinner. I recovered here from surgery, best place to be! Go to giraffe place, animal Orphanage and museum. The mall is also a nice place to go. If you get a taxi, ask how much it will cost before you go, sometimes they don't have change. The... More 

Was this review helpful? Yes
Eugen T, General Manager at PrideInn Hotel Raphta Suites, responded to this review

Dear Josje K, Thank you very much for sharing your great experience at PrideInn Hotel Raphta. It’s great that you selected PrideInn Hotel and I am glad to read that you love the hotel and that the breakfast and dinner are great. It was a pleasure to meet you and have a chat and we wish you a quick recovery.We... More 

Questions? Get answers from hotel staff and past guests. Ask a question
Owners: What's your side of the story?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to PrideInn Hotel Raphta Suites? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about PrideInn Hotel Raphta Suites

Address: Raphta Road | Westlands, Nairobi 38343, Kenya
Location: Kenya > Nairobi
Price Range (Based on Average Rates): $
Hotel Class:3 star — PrideInn Hotel Raphta Suites 3*
Number of rooms: 30
Reservation Options:
TripAdvisor is proud to partner with Expedia, Hotels.com, Agoda and Travelocity so you can book your PrideInn Hotel Raphta Suites reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

38 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (14)
Viewed
Pool/beach area (1)
Viewed
Dining (2)
Viewed
Hotel & grounds (3)
Viewed
Room/suite (2)
Viewed
Bathroom (1)
Viewed
Other (5)

Management photos: Courtesy of the property manager

Viewed
All management photos (24)
Viewed
Room/suite (10)
Viewed
Dining (8)
Viewed
Business center/function rooms (3)
Viewed
View from room (3)
Hotels you might also like...
Check In Check Out
Price Your Stay